Understanding JD Edwards Support Costs for U.S. Companies

  • Updated on דצמבר 18, 2025

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    When it comes to managing JD Edwards environments, understanding the cost of support can be tricky. Prices vary depending on the level of service, the size of your company, and specific needs like system updates, troubleshooting, or integration. In this guide, we’ll break down what businesses in the USA can expect when it comes to JD Edwards support costs. Whether you’re looking for a basic support package or a more comprehensive, enterprise-level solution, we’ll cover the options that could make your JD Edwards experience smoother and more cost-effective.

    1. כלי עבודה מובילים

    At A-listware, we specialize in delivering tailored software development and IT consulting services to businesses across various industries. We work closely with clients to provide secure, high-quality, and responsive digital solutions that align with their specific needs. Our team integrates seamlessly with yours, offering flexible services that include 24/7 access to experts, ensuring your projects run smoothly and efficiently.

    For companies navigating JD Edwards support costs in the USA, A-listware offers a range of services that can help optimize system performance and reduce the financial strain often associated with managing JD Edwards environments. Our expertise in legacy software modernization and IT infrastructure management means we can support companies in making their JD Edwards systems more cost-effective, while ensuring they continue to meet business needs efficiently and securely.

    נקודות עיקריות:

    • Seamless integration with client teams for smooth collaboration.
    • 24/7 access to skilled professionals for ongoing support.
    • Low employee turnover, ensuring stability and consistency.
    • Expertise across industries like FinTech, healthcare, and telecommunications, with experience managing complex IT systems.

    שירותים:

    • Software Development.
    • Software Consulting and Outsourcing.
    • Team Augmentation.
    • Legacy Software Modernization.
    • Cloud Application Development.
    • IT Infrastructure Services.
    • Data Analytics and Machine Learning.
    • Cybersecurity and Help Desk Services.

    Contact information:

    2. Vigilens

    Vigilens offers a range of support and managed services tailored to JD Edwards users, focusing on creating flexible and cost-effective solutions for businesses. They provide personalized support that allows clients to control their JD Edwards support costs while maintaining the system’s functionality. Vigilens works closely with clients to design the best solutions, helping companies manage their JD Edwards environments without the need for rigid ticketing volumes or pre-set limits. This approach allows businesses to better forecast and control their budgets while receiving high-quality support and guidance.

    The company’s support offering is highly adaptable, ensuring responsiveness and personalized attention from consultants who are also project experts. Vigilens’ services go beyond basic support, offering tools like ERP data purging and archiving, reconciliation solutions, and a user-friendly reporting system. Their approach to JD Edwards support aligns with the growing need for businesses in the USA to optimize costs and ensure long-term ERP system sustainability without relying solely on expensive vendor-driven solutions.

    נקודות עיקריות:

    • Flexible support with no pre-defined ticket volume or limits.
    • Personalized solutions designed in partnership with clients.
    • Allows businesses to manage JD Edwards support costs effectively.
    • Consultants provide both technical and business expertise.
    • Focus on streamlining financial processes and increasing efficiency.

    שירותים:

    • JD Edwards Support and Managed Services.
    • ERP Data Purging and Archiving.
    • Financial process solutions (Reconciliation, SEPA transfers, Inter-company reconciliation).
    • DDMRP solutions.
    • ARVA Reporting for user-friendly reporting.
    • Mobile solutions for JD Edwards via VIGILAB Mobility.

    Contact information:

    • Website: vigilens.com
    • LinkedIn: www.linkedin.com/company/vigilens

    3. Support Revolution

    Support Revolution provides third-party support services for JD Edwards users, offering a flexible alternative to Oracle’s costly and restrictive support model. Their services are designed to help companies continue leveraging their existing JD Edwards systems without being forced into expensive upgrades or paying for unnecessary features. Support Revolution helps organizations across the USA optimize their JD Edwards systems while reducing support costs, providing a practical solution for businesses that want to avoid Oracle’s stringent service fees. The company promises quick issue resolution within defined service level agreements (SLAs), offering businesses peace of mind when it comes to maintaining their ERP systems.

    The support model provided by Support Revolution stands out for its cost-effectiveness and customer-centric approach. By moving to third-party support, businesses can significantly reduce their JD Edwards support costs, often cutting expenses by at least 50%. Support Revolution’s flexibility and fast response times ensure that companies can continue to rely on their JD Edwards systems without worrying about escalating service fees or unsatisfactory support. For organizations looking to control their ERP maintenance costs while maintaining system functionality, Support Revolution offers a viable option.

    נקודות עיקריות:

    • Third-party support for JD Edwards ERP systems, providing an alternative to Oracle’s support.
    • Cost savings of at least 50% compared to Oracle’s support fees.
    • Resolution of issues guaranteed within agreed service level agreements (SLAs).
    • Flexible support options that allow businesses to manage costs more effectively.

    שירותים:

    • Third-party JD Edwards support.
    • Service Level Agreements (SLAs) for guaranteed issue resolution.
    • Ongoing support for legacy JD Edwards software.
    • Cost reduction strategies for JD Edwards support.
    • Customizable support packages to fit business needs.

    Contact information:

    • Website: www.supportrevolution.com
    • LinkedIn: www.linkedin.com/company/support-revolution
    • Address: 111 Congress Ave., Austin, TX 78701, USA
    • Phone: +17373090462

    4. Rimini Street

    Rimini Street offers third-party support services for JD Edwards users, focusing on reducing the costs and complexities associated with Oracle’s support model. Companies using JD Edwards can benefit from Rimini Street’s expertise by retaining their existing JD Edwards systems and avoiding the need for expensive and time-consuming upgrades or migrations. This approach helps businesses maximize their current IT investments and avoid being pressured into replatforming projects that may not align with their long-term goals. By offering strategic support, managed services, and innovation solutions, Rimini Street enables businesses to improve operational efficiency and focus resources on growth initiatives.

    In connection with JD Edwards support costs, Rimini Street provides an alternative that can significantly reduce annual support expenses. By leveraging Rimini Street’s third-party support, businesses can achieve up to 90% savings on support costs. This service allows JD Edwards users in the USA to continue utilizing their ERP systems without being forced into unnecessary upgrades, while ensuring that their systems remain secure, compliant, and optimized for performance. Rimini Street’s tailored approach supports a range of JD Edwards modules and includes guaranteed response times for critical issues, making it a viable option for businesses looking to optimize their JD Edwards environment without breaking the bank.

    נקודות עיקריות:

    • Third-party support for JD Edwards ERP systems.
    • Up to 90% savings on support costs compared to Oracle’s fees.
    • Focus on maximizing current JD Edwards investments without forced upgrades.
    • Expert support with guaranteed response times for critical issues.

    שירותים:

    • Rimini Support™ for JD Edwards.
    • Rimini Manage™ for JD Edwards.
    • Rimini Consult™ for JD Edwards.
    • Rimini Protect™ for JD Edwards.
    • Rimini Watch™ for JD Edwards.
    • CNC Managed Services for JD Edwards.

    Contact information:

    • Website: www.riministreet.com
    • E-mail: pr@riministreet.com
    • Facebook: www.facebook.com/RiminiStreet
    • Twitter: x.com/riministreet
    • LinkedIn: www.linkedin.com/company/rimini-street
    • Instagram: www.instagram.com/riministreet
    • Address: 6601 Koll Center Parkway, Pleasanton, CA 94566, Suite 300, USA
    • Phone: +1-702-839-9671 

    5. Cyret Technologies

    Cyret Technologies offers a range of support services designed for JD Edwards users, helping companies manage their ERP systems efficiently and cost-effectively. Their JD Edwards support offerings include managed services, third-party support, and a unique approach to incident management that minimizes downtime and operational disruptions. Cyret’s support services are flexible, scalable, and designed to reduce costs for businesses by handling everything from database management and security to ESU patching and business process optimization. Their proactive maintenance approach ensures that companies can focus on their core business functions while relying on Cyret’s team of experts to manage and optimize their JD Edwards environment.

    For companies in the USA facing rising JD Edwards support costs, Cyret offers a way to continue utilizing JD Edwards systems without the burden of expensive upgrades or maintenance from Oracle. By offering third-party support for both JD Edwards EnterpriseOne and JD Edwards World, Cyret helps organizations cut support costs by as much as 60%, allowing them to redirect funds towards innovation and growth. Their support services, which operate on a global follow-the-sun model, ensure that businesses receive timely and effective solutions tailored to their specific needs.

    נקודות עיקריות:

    • Offers third-party JD Edwards support, including for older versions.
    • Significant cost savings, up to 60%, compared to Oracle’s support fees.
    • Proactive, reactive, and preventive maintenance strategies.
    • Global follow-the-sun support model for timely issue resolution.

    שירותים:

    • JD Edwards Support as a Service.
    • Incident Management and Problem Management.
    • Database and Security Management.
    • ESUs, Patches, and Package Builds.
    • Business Process Optimization.
    • Private and Public Cloud Hosted Systems.
    • Functional Application Support.
    • Reporting and BI Solutions (One View, BI Publisher, OBIEE).

    Contact information:

    • Website: www.cyret.com
    • E-mail: salesva@cyret.com
    • Facebook: www.facebook.com/CyretTechnologies
    • Twitter: x.com/cyrettechnolog1
    • LinkedIn: www.linkedin.com/company/cyret-technologies
    • Instagram: www.instagram.com/cyret_technologies
    • Address: 10687 Gaskins Way, Suite 200, Manassas,VA 20109
    • Phone: +1 (703) 365 9599

    6. Differentia Consulting

    Differentia Consulting provides a comprehensive range of JD Edwards support services aimed at helping businesses manage and optimize their ERP systems. With years of experience in the field, Differentia specializes in offering flexible support arrangements tailored to meet the unique needs of their clients. Whether a company requires help desk support, full-managed services, or technical assistance for JD Edwards systems, Differentia ensures that businesses can rely on expert support without the burden of excessive costs. Their approach focuses on reducing IT risks, improving system performance, and offering scalable services to adapt to evolving business needs.

    For companies in the USA, Differentia Consulting’s JD Edwards support services are designed to provide cost-effective solutions while ensuring high-quality service delivery. Their tiered service options—Gold, Silver, and Bronze—allow businesses to choose the level of support that fits their operational requirements and budget. With a focus on reducing reliance on in-house resources, Differentia offers a professional team that provides end-to-end support, from initial implementation to ongoing management. This approach helps organizations keep their JD Edwards systems running smoothly while minimizing the costs associated with recruiting, training, and retaining specialized staff.

    נקודות עיקריות:

    • Flexible service levels (Gold, Silver, and Bronze) to suit different business needs.
    • Focus on reducing IT costs and operational risks.
    • 24/7 support for priority 1 issues.
    • Expertise in both functional and technical JD Edwards support.
    • Scalable and adaptable service offerings to accommodate growing business requirements.

    שירותים:

    • Help desk and technical support for JD Edwards.
    • Full managed services (hosting and on-site options).
    • Application support and CNC (system administration).
    • Hosting & managed services.
    • Hardware sourcing and infrastructure management.
    • Scalable JD Edwards support to meet business growth.
    • Continuous support from initial implementation through ongoing operations.

    Contact information:

    • Website: www.differentia.consulting
    • E-mail: info@differentia.consulting
    • FAcebook: www.facebook.com/differentia.consulting
    • Twitter: x.com/DCLUK
    • Instagram: www.instagram.com/differentia.consulting
    • LinkedIn: www.linkedin.com/company/differentia-consulting
    • Address: Beacon House (J5 M40),Ibstone Road, Stokenchurch, High Wycombe, HP14 3FE
    • Phone: +441494622600

    7. Deloitte

    Deloitte provides JD Edwards support services focused on modernizing and optimizing existing JD Edwards environments for businesses. Their approach centers on helping companies stay competitive by enabling seamless upgrades, integrating cloud technologies, and reducing the total cost of ownership for JD Edwards systems. With their JD Edwards modernisation programme, Deloitte works with businesses to unlock enhanced functionality without the need to switch ERPs. This is especially valuable for companies in the USA facing rising JD Edwards support costs, as Deloitte’s services can reduce maintenance expenses while driving innovation and performance improvements.

    For organizations that want to maximize their JD Edwards investment without disruptive migrations or unnecessary upgrades, Deloitte’s offerings are designed to support JD Edwards EnterpriseOne and World systems through flexible and cost-efficient solutions. Their services range from operational support and business process automation to AI-driven enhancements and real-time transaction processing. Deloitte’s deep expertise in ERP solutions, combined with cloud integration and automation, allows companies to leverage their existing JD Edwards systems to accelerate their digital transformation, all while managing support costs effectively.

    נקודות עיקריות:

    • Focuses on JD Edwards modernisation, enabling businesses to stay on their current ERP systems.
    • Integration of cloud technologies and automation to reduce support costs and enhance system performance.
    • Helps businesses achieve up to 40-50% cost savings through strategic support and modernization.
    • Provides end-to-end services including implementation, support, and continuous innovation.

    שירותים:

    • JD Edwards modernisation and cloud integration.
    • AI and machine learning-driven enhancements for JD Edwards systems.
    • Robotic Process Automation (RPA) for process optimization.
    • Business intelligence and reporting solutions for better insights.
    • Functional and technical support for JD Edwards EnterpriseOne and World.
    • System upgrades, security patching, and maintenance.
    • Integration with Oracle Cloud applications and Internet of Things (IoT) solutions.

    Contact information:

    • אתר אינטרנט: www.deloitte.com
    • Facebook: www.facebook.com/DeloitteUA
    • טוויטר: x.com/deloitteus
    • לינקדאין: www.linkedin.com/company/deloitte
    • אינסטגרם: www.instagram.com/lifeatdeloitteus
    • Address: 420 North 20th Street, Suite 2400, Birmingham, AL, 35203-3289, United States
    • Phone: +1 205 321 6000

    8. Brij

    Brij offers a wide range of JD Edwards services, with a focus on maximizing the value of existing JD Edwards applications while minimizing support costs. As an Oracle Gold Partner, Brij brings deep expertise to companies using JD Edwards, helping them streamline operations, manage upgrades, and optimize their ERP systems. Their JD Edwards support services cater to both JD Edwards World and JD Edwards EnterpriseOne, providing a full suite of services, including licensing, upgrades, functional and technical support, staffing, and custom application development. Brij’s approach emphasizes reducing IT costs while improving system performance and supporting long-term business success.

    For businesses in the USA facing increasing JD Edwards support costs, Brij’s services offer a flexible and cost-effective alternative to traditional vendor support. With options like their Fully-Flex Support Services, companies can reduce costs by choosing from a variety of support plans based on their needs. Brij’s 24/7 support model ensures that companies receive the help they need, whether they operate on-premise or in the cloud. By offering both proactive management and on-demand projects, Brij helps businesses stay agile while keeping their JD Edwards systems running smoothly.

    נקודות עיקריות:

    • Specializes in both JD Edwards World and JD Edwards EnterpriseOne systems.
    • Offers flexible support services to meet businesses’ unique needs.
    • Reduces JD Edwards support costs by providing scalable support options.
    • Proactive management and 24/7 support ensure quick issue resolution.

    שירותים:

    • JD Edwards functional and technical support.
    • Custom application development for JD Edwards.
    • JD Edwards upgrades, migrations, and testing.
    • Cloud hosting and managed services for JD Edwards.
    • Database administration and management.
    • JD Edwards security and access management.
    • Quality assurance and testing for JD Edwards systems.
    • Incident and risk management for JD Edwards applications.

    Contact information:

    • Website: www.brij.net
    • Faceook: www.facebook.com/brij-155009284537767
    • Twitter: x.com/jdedwardsblog
    • LinkedIn: www.linkedin.com/company/brij
    • Address: 806 Green Valley Road, Suite 200, Greensboro, NC 27408
    • Phone: 866.438.2745

    9. Spinnaker Support

    Spinnaker Support specializes in providing third-party support, managed services, and consulting for JD Edwards users, particularly addressing the challenges companies face as Oracle limits its support options. For organizations relying on older versions of JD Edwards, Spinnaker Support offers flexible and cost-effective alternatives to Oracle’s costly and restrictive support packages. By transitioning to Spinnaker Support’s services, businesses can continue to leverage the full potential of their JD Edwards systems without being forced into expensive upgrades or system changes.

    For companies in the USA evaluating JD Edwards support costs, Spinnaker Support provides an opportunity to reduce those costs significantly. Their third-party support model replaces Oracle’s annual support contracts, which are often more expensive and less responsive, offering a more personalized approach at a fraction of the cost. This makes Spinnaker Support a valuable option for businesses looking to optimize their JD Edwards investment while minimizing long-term maintenance expenses.

    נקודות עיקריות:

    • Offers third-party support for various JD Edwards versions, including older releases.
    • Cost-effective solution compared to Oracle’s support packages.
    • Provides flexible managed services and consulting to meet different business needs.
    • Helps businesses maintain existing JD Edwards systems without forced upgrades.

    שירותים:

    • Third-Party JD Edwards Support.
    • Managed Services for JD Edwards.
    • JD Edwards Consulting Services.
    • Security and compliance services (Spinnaker Shield).
    • AI-powered issue resolution (Spinnaker Intelligence).
    • Enhanced connectivity and support (Spinnaker Link).

    Contact information:

    • Website: www.spinnakersupport.com
    • Facebook: www.facebook.com/spinnakersupportservices
    • Twitter: x.com/spinnakersupprt
    • LinkedIn: www.linkedin.com/company/spinnaker-support
    • Address: 5445 DTC Parkway, Suite 850, Greenwood Village, CO 80111
    • Phone: + 18774760576

    10. RST Solutions

    RST Solutions provides comprehensive managed services and support for JD Edwards users, offering solutions for both JD Edwards EnterpriseOne and JD Edwards World. Their approach focuses on enhancing the performance and efficiency of JD Edwards environments through a combination of technical support, functional expertise, and strategic consulting. RST Solutions helps businesses optimize their JD Edwards systems by offering proactive issue resolution, system optimizations, and cloud services. They prioritize helping organizations reduce operational disruptions while maintaining system stability, all while ensuring that their clients can scale their JD Edwards environment to meet evolving business needs.

    For companies in the USA facing increasing JD Edwards support costs, RST Solutions offers a cost-effective alternative to Oracle’s expensive support packages. Their managed services include 24/7 support, cloud solutions, and custom JD Edwards modifications. RST’s model allows businesses to achieve substantial savings by streamlining their support services and minimizing the need for internal IT resources. This makes RST Solutions an attractive option for companies looking to maintain their JD Edwards systems while controlling their support costs and freeing up resources for innovation and growth.

    נקודות עיקריות:

    • Specializes in JD Edwards EnterpriseOne and JD Edwards World support.
    • Offers 24/7 support and guaranteed service levels (SLAs).
    • Helps businesses reduce operational disruptions and support costs.
    • Provides flexible cloud and on-premise solutions for JD Edwards environments.

    שירותים:

    • JD Edwards Managed Support.
    • JD Edwards Cloud Hosting & Management.
    • Security services and system audits (PCI, SOX, HIPAA, GDPR).
    • JD Edwards upgrades, patching, and customizations.
    • Functional JD Edwards support (inventory, reconciliation, intercompany transactions).
    • Workflow and business process automation (AI and RPA).
    • Third-party integrations and EDI.
    • Performance optimization and database management.

    Contact information:

    • Website: www.rstsolutions.com
    • E-mail: Info@rstsolutions.com
    • LinkedIn: www.linkedin.com/company/rst-solutions-inc-
    • Address: 255 Great Valley Parkway, Suite 100, Malvern, PA-19355
    • Phone: 1-610-232-0036

    11. GSI

    GSI provides flexible JD Edwards support plans tailored to the unique needs of businesses, offering a range of services designed to optimize JD Edwards EnterpriseOne and JD Edwards World systems. Their support plans focus on providing companies with a combination of proactive and reactive support, ensuring that issues are resolved quickly while also offering strategic solutions for long-term system stability. With different service levels available, from ad-hoc assistance to fully outsourced support, GSI helps businesses manage their JD Edwards systems while controlling costs and improving system performance. They also integrate GENIUS AI, an Application Intelligence Platform, to monitor application health and enhance the user experience.

    For companies in the USA, GSI offers a practical approach to managing JD Edwards support costs. By providing customized support packages, businesses can choose the level of service that best fits their needs. GSI’s flexible plans, such as the gFlex and CompleteCare options, allow companies to allocate resources efficiently, saving on unnecessary costs while still benefiting from expert JD Edwards support. Their comprehensive support, including 24/7 coverage, ensures that businesses have access to reliable assistance whenever they need it, while also offering solutions to improve overall ERP system health.

    נקודות עיקריות:

    • Flexible JD Edwards support plans tailored to business needs.
    • Integration of GENIUS AI for application monitoring and user experience improvements.
    • Support for JD Edwards EnterpriseOne and JD Edwards World systems.
    • Range of service levels, from ad-hoc support to fully outsourced management.

    שירותים:

    • gFlex JD Edwards Support Plan.
    • gShare JD Edwards Support Plan.
    • gStaff JD Edwards Support Plan.
    • CompleteCare JD Edwards Support Plan.
    • JDE CLOUD9 Support Plan.
    • WorldCare JD Edwards Support Plan.
    • JD Edwards CNC and Application Support.
    • Proactive issue resolution and performance optimization.

    Contact information:

    • Website: www.getgsi.com
    • E-mail: sales@getgsi.com
    • Facebook: www.facebook.com/GSIInc1
    • Twitter: x.com/GSIInc
    • LinkedIn: www.linkedin.com/company/gsi-inc-
    • Instagram: www.instagram.com/get_gsi
    • Address: 6595 Roswell Rd Ste G PMB 4003, Atlanta, GA, 30328
    • Phone: (855)-474-4377

    מַסְקָנָה

    When it comes to JD Edwards support costs, there’s no one-size-fits-all answer. The pricing can fluctuate depending on the specific needs of your business, whether you’re just starting with JD Edwards or managing a large-scale enterprise environment. It’s clear that the level of support you choose should align with your business objectives, whether you need simple maintenance or a fully managed service with proactive monitoring.

    Ultimately, the best approach is to carefully assess your current needs, future growth, and the level of support that will help your team work efficiently. Investing in the right JD Edwards support package can save you time, minimize downtime, and help ensure that your system remains up to date and running smoothly. It’s all about striking the right balance between cost and the value you get from the service. With the right provider, you’ll find that JD Edwards support isn’t just a cost it’s an investment in your business’s long-term success.

     

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