Operations Support Systems (OSS)

Telecommunications software is essential for managing and organizing all parts of electronic data exchange—text, phone, video, and more. We help ensure the smooth operation of telecom networks.

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VoIP-based services

We create them by drawing on our wealth of knowledge in providing VoIP solutions:

  • Software for soft switches running on servers
  • Personalized SIP clients
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Monitoring

Our tailored monitoring solutions, developed on industry-leading platforms such as BMC Remedy or ServiceNow®, allow for the efficient administration of a wide range of processes, including:

  • Inventory of network resources
  • Managing performance
  • Problem handling
  • Problem reporting
  • Prevention of fraud

Business Support Systems (BSS) 

Through innovative technology solutions, we assist telecom customers in anticipating industry changes and developing new business models.

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Charging and billing systems

Our adaptable, in-the-moment invoicing and charging systems make it possible:

  • Users may quickly access various services and manage their plans.
  • Operators may integrate customer relationship management (CRM) to create individualized pricing models and offers for distinct client categories.
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CRM systems

Maintain fruitful relationships with subscribers by way of:

  • Customer account management tracks purchase history, channel involvement, and promotion responses.
  • Offer discounts, special offers, and individualized product and service information to manage client loyalty programs.
  • Make use of data analytics to predict consumer departures and boost loyalty.
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Customer self-service portals

These state-of-the-art, user-friendly self-service portals are:

  • Personalized and based on profiles
  • Protection, strength, and extensibility
  • Worked in tandem with CRM software, analytics programs, and social media platforms
  • Designed with mobile users in mind
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All-round data analysis and reporting

Improve data-rich company operations with all-encompassing reporting and analysis solutions, which include:

  • Our data warehousing design and implementation services merge data from several sources into one database quickly and securely.
  • Flexible, high-tech reporting for campaign success, churn prediction, and strategy enhancement.
  • Predictive analytics improves marketing strategies using segmentation and historical data.
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Corporate portals

Your staff may benefit from our safe and quick corporate portals for:

  • Automating business workflow
  • Managing projects and tasks
  • Company database of information
  • Management of employees
  • Administration of purchases
  • Managing documents
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Custom web and mobile applications

Boost your company's responsiveness with personalized apps to meet your unique requirements. Among the most recent additions are:

  • System for the portability of mobile numbers
  • System for automating sales forces

Collaborate with us and use cutting-edge technologies that revolutionize your telecom company and fuel its expansion.

Customized VAS (Value Added Services) Software

We assist telecommunications firms in broadening their service offerings by providing:

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Applications for Voice over Internet Protocol: Improve your voice communication skills with cutting-edge VoIP solutions.

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Our powerful IPTV apps allow you to transmit high-definition television programming across IP networks.

Our cutting-edge VAS software is tailor-made to fulfill the telecom sector's ever-changing demands, and it can help your company thrive.

Our telecom software solutions
empower companies

Find out how our custom telecom software development services allow hyper-personalization, advancing technology, and reshaping the telecom industry.

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Enhance customer relationships

Telecom software developers are increasingly incorporating cloud infrastructure and improving networks. This move improves end-user telecom service delivery. Vital assistance and self-service boost consumer loyalty. Company Name's sector knowledge lets you use telecom software engineers for complicated projects.

Boost telecom network management efficiency

Network management solutions boost service and save costs. Advanced data analytics automates network components and operations. Comprehensive business research and telecom DevOps services may swiftly improve telecom network management.

Harness big data for a competitive advantage

Significant data sources are abundant in the telecom sector for internal usage and data-driven product monetization. Telecom business intelligence requires organized data visualization and reporting. A bespoke telecom software development company can help you get new income and business insights from extensive data.

Reduce business expenses in the long term

Optimizing network infrastructure improves service delivery and performance KPIs. However, infrastructure optimization and operational automation cut departmental costs. Using business intelligence tools to prioritize these initiatives optimize digital transformation's financial advantages

What Our Customers Say

Our company expansion led us to outsource our internal system development, support, and maintenance. This team is our development partner. After discovering our internal systems, they supported them and took initiatives to improve them. A-listware's dedication and expertise have been instrumental in our growth.

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Jacob Jones

Business Development Director

Benefits of working with a telecom software company

Benefit from working with our telecom software development team to keep your firm ahead of technology.

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Dedicated telecom software developers

We match you with top-tier professionals and a project manager to effectively fulfill operational and project objectives.

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Commitment to robust security measures

Rest assured, as technology suppliers and solution developers, we strictly adhere to GDPR/PII regulations to ensure the highest level of data security and privacy.

Frequently Asked Questions

How Can Telecom Software Development Improve Customer Experience?

Cloud-native designs for agile, scalable, and adaptable omnichannel interactions increase telecom software development customer experience. AI assists customer support professionals and automates everyday activities, improving productivity.

How will NaaS affect future connectivity?

A subscription-based network as a service (NaaS) streamlines network administration. This trend allows businesses to concentrate on essential goals, preserve cash, and improve scalability, agility, user experience, and security.

How can operators monetize data?

Operators monetize data by selling privacy-compliant data and analytics. Examples include enhancing city planning traffic patterns, advising companies on placement, and letting marketers target specific populations using outdoor billboards.