One Team for All Your IT Tasks
An MSP is an outside company that agrees to maintain your company's information technology (IT) systems and applications by the terms of a Service-Level Agreement (SLA). Whether you need help with daily monitoring and administration, optimization for the long term, or progressive development, our team can handle all of your IT components. As a leading managed IT services provider, we are designed to work with complex and ever-changing infrastructures.
Our staff is skilled in managing and integrating different parts of IT infrastructure to provide customers with a complete solution. Here's an example of how it may work:
- Administration of Devices and Operating Systems
- Application and Data Development and Supportnd Support
- Cloud Services Integration and Management
- Managed Security
Administration of Devices and Operating Systems
Application and Data Development and Support
Cloud Services Integration and Management
Managed Security
Administration of Devices and Operating Systems
Application and Data Development and Support
Cloud Services Integration and Management
Managed Security
By enlisting our assistance, you can effectively oversee your present IT assets while anticipating and meeting evolving market requires with dependable and efficient IT solutions.
IT Components We Manage
Our organization provides thorough IT component management to guarantee the optimal functioning and safety of your technological assets.
Hardware
Software
Networking Technologies
Data Storage
Security Tools
Software Development Infrastructure
With our method of managing IT infrastructure, you can be certain that your technological environment is under tight control and offers constant scalability and stability.
Managed IT Services are crucial for businesses of all sizes and industries.
They allow you to focus on what you do best while leaving the technical stuff to the experts. With the right managed services, you get better security, access to specialized skills, and a more efficient operation overall. Today, using these services isn’t just a smart move—it’s essential for your growth and success.
About A-listware
With over a decade of experience, we are a leading managed IT services company that has:
- 10+ Years of Experience: Proficiency in overseeing software development and client interactions to guarantee first-rate solutions and service.
- 2–4 Weeks to assemble a team: We quickly assemble a team of hardworking, reliable staff members in response to your project's specific requirements.
- 100k Potential Candidates: Gain entry to a large talent pool, where you may find developers with the specific abilities you need.
- Committed to Excellence: Our professional software developers deliver high-quality, safe, and responsive digital solutions that empower your organization. As an outsourcing company, we provide unrivaled, cost-effective development solutions, ensuring your project's success.
- 24/7 Expert Access: Our professionals are always available to keep your project on schedule, providing you with the support and guidance you need.
- When you choose us, you're not just getting a service provider, you're getting a partner who values efficiency and innovation in software development. We operate as an extension of your business, ensuring seamless integration and constant communication to keep your project on track and aligned with your business goals.
If you go with us, you'll have a partner who values efficiency and innovation in software development and will do all they can to help your company succeed.
Managed IT Services A-listware Delivers
Each client's scope of IT managed services is carefully planned by us.
IT Infrastructure Assessment
- IT Infrastructure State Analysis, with a special attention to security and modernization.
- IT Optimization Strategy Development with specific steps for improvement.
- IT Infrastructure Cost Reduction via the identification of cost-effective solutions.
IT Infrastructure Management
- User Management and software updates.
- Server and Cloud Services Administration, which includes virtual desktops.
- Vulnerability Assessments and routine compliance audits with regulations like PCI DSS and GDPR.
Continuous IT Infrastructure Monitoring
- Monitoring Tool Configuration for constant monitoring and warnings.
- Performance Reporting for each infrastructure node.
- Network Operations Center (NOC) Management to guarantee continuous infrastructure operation.
IT Support
- Essential Technical Issue Resolution at Level 1 support.
- Complex and Technical Problem-Solving at Level 2 and Level 3 support.
Cloud Management
- Managing infrastructures that use many clouds, including AWS, Azure, and others.
- Cloud Deployment and application migration.
- Resource Optimization and Monitoring in the Cloud.
Managed Application Services
- Application Monitoring focused on critical performance indicators.
- Application Modernization that includes redesigning and re-architecting.
- Application Evolution with ongoing feature delivery.
Managed DevOps
- Automatically automate development processes using CI/CD deployment.
- Methods for Containerization using Kubernetes and Apache Mesos.
- Automated Monitoring System Development.
Managed Security
- Vulnerability and security audits.
- Performaing penetration tests to assess the safety of a system.
- Planning and evaluating security programs.
These products reflect our dedication to delivering cutting-edge customized IT management solutions that guarantee our customers' infrastructures are safe, efficient, and in line with their long-term business goals.
A-listware Selected Projects
View our hand-picked portfolio of projects where we implemented innovative IT solutions. Our dedication to technological innovation and quality is fully displayed in our projects.
- Information Technology
- Retail
- Healthcare
Highload IT Support Automation Platform for a Global Enterprise Customer
A-listware developed an AI-driven platform that enabled our client to reduce IT support team costs by 25% through the complete automation of first-tier customer support. This innovative solution streamlined operations and improved response times, enhancing overall customer satisfaction.
See project details
- Telecommunications
Development and Maintenance of a VR Application for Online Meetings
A-listware created a cutting-edge platform that allows users to customize locations and interiors for online meetings. This application supports multiple simultaneous meetings, enabling participants to "enter" different virtual meeting rooms within their company account. The immersive experience enhances collaboration and engagement among team members, regardless of their physical location
See project details
- BFSI
- Banking
- Entertainment
Digitalization of Production Line Using a No-Code Platform
A-listware successfully digitized an automated production line for manufacturing insulated panels, ensuring that every step of the manufacturing process is recorded and accountable. This transformation minimized human errors in data entry for results, measurements, and metrics, leading to greater accuracy and efficiency throughout the production cycle.
See project detailsHow We Make Our Cooperation Comfortable and Risk-Free
Investigate our individualized suite of IT services, developed to adapt to your company's ever-changing demands in a precise and scalable way. Our flexible service structure may accommodate your company's specific needs and plans.
Cooperative Adaptive Models
With our flexible IT service solutions, we can handle all aspects of your IT operations. Our fully managed or co-managed solutions can also help you integrate with your existing IT team or third-party suppliers.
SLA-Reliant Service Provisioning
Establishing transparent Service Level Agreements (SLAs) is our top priority since we value trust and openness in our services. These SLAs, which detail the precise services supplied, delivery terms, and performance measures, ensure alignment with your company goals.
Perpetual Motion Promptness and Availability
Our dedicated support crew monitors your IT infrastructure 24/7 to discover and address issues promptly. We will fix problems significantly in hours and add functionality in a week or two.
Effective Idea Expression
We communicate clearly and consistently by adapting to your choices. Our multilingual assistance helps non-English-speaking teams interact.
The Exchange of Strategic Information
We collaborate with your architects, developers, and security professionals to strengthen their skills throughout your IT infrastructure via knowledge transfer.
Guaranteed Service Excellence and Ensuring Data Security
High quality and security are our top priorities. We always prioritize quality and data security, ensuring our systems meet international standards.
With our comprehensive IT services, we strive to give your organization cutting-edge tech, reliable support, and strategic guidance. We can help you achieve operational excellence and preserve your digital assets.
Choosing to partner with a managed IT service provider is not just about outsourcing your technology—it's about unlocking your business's full potential.
With experts dedicated to managing your IT infrastructure, you can focus on what you do best: growing your business. Enjoy the peace of mind that comes from 24/7 support, proactive monitoring, and robust cybersecurity measures designed to protect your valuable data. Moreover, as your business evolves, a managed IT service provider offers scalable solutions tailored to your needs, ensuring you stay ahead of the competition.
Benefits of Hiring a Mature MSP
Our entire services boost IT operations by increasing your firm's productivity, continuity, and cutting-edge expertise.
Cost-effectiveness
Our MSP services minimize the need for a large IT team. Simply paying for the services you require reduces costs. Our flexible staffing solutions let you scale IT support up or down without hiring, ensuring you get the proper support at the right time.
Variety of Skills
We provide fast access to diverse IT talent to tackle any business challenge. Our IT experts can solve complex IT issues like new software and cybersecurity to protect your infrastructure.
24/7 Support
Our worldwide support staff work 24/7 across different time zones to keep your IT systems working correctly. No matter the time, we're here to help your company.
Constant Service Guarantee
We guarantee continuous service. We're responsible for your uninterrupted operations. To ensure service, we swiftly find a competent replacement for any support team member who is unavailable.
These benefits demonstrate our dedication to offering strategic business advantages via complete MSP services.
Technologies and Platforms We Work With
Logging, Monitoring, and Alerting Tools
CI/CD
Configuration Management
Platforms
Remote Collaboration Tools
Web Application Testing Tools
Mobile Application Testing Tools
Elasticsearch
Logstash
Kibana
Splunk
Graphite
Grafana
AWS X-Ray
AWS CloudWatch
Azure Monitor
Azure App Insights
Drone CI
TeamCity
CI/CD
AWS CodeBuild
Azure DevOps
Tekton 7
Werf
Octopus Deploy
Go
Argo
AWS CodeDeploy
Ansible
SaltStack
Chef
Puppet
Dynamics 365
Salesforce
Adobe Commerce
SharePoint
ServiceNow
Power BI
SAP
RPD
TeamViewer
Microsoft Teams
Skype
Zoom
GoToMeeting
Selenium
Protractor
Ranorex
TestComplete
XC Test
SoapUI
JMeter
Postman
Load Runner
Silk Performer
RestSharp
Visual Studio
Appium
Calabash
Espresso
Flexible Pricing for IT Management Services
Take a look at our customizable pricing options, which may adapt to the unique requirements of your projects. Each model is transparent and flexible enough to meet your unique needs, with an eye on providing the most bang for your buck.
Customized Pricing Models
Ideal for regular system maintenance, Level 2 and Level 1 assistance.
At the outset of our partnership, we decide on the price per ticket. A simple approach to cost management that guarantees all your essential IT requirements are effectively met: you only pay for addressed tickets.
Retainer Pricing Model
Ideal for: A retainer pricing model best handles level 3 comprehensive assistance, complicated system, and application problems.
Choose a monthly retainer that handles your system administration and comprehensive support needs. This strategy guarantees continual advanced assistance while providing lower rates and prioritized service with predictable pricing.
Flexible Time & Material (T&M) Pricing
Ideal for: This is the perfect solution for large-scale infrastructure improvements and ongoing development projects.
We provide a flexible charging strategy that considers the monthly hours spent on your projects. We’ve set an upper limit to help you stay under budget. Adaptable resourcing is excellent for projects with growing scopes.
Mixed-Mode Pricing Model
Ideal for: Strategic IT relationships with a long-term focus, including ongoing and project-based assistance.
If you’re looking for a tailored solution that fits your project’s needs and budget, consider integrating a set fee with T&M or combining our ticket-based and T&M models. This hybrid strategy offers both adaptability and consistency.
Whatever price plan you decide on doesn't matter. What matters is that you get top-notch, efficient IT assistance specifically designed for your company. Allow us to help you choose the ideal model to streamline your tasks and propel your expansion.
Estimate the Cost of Managed IT Services for Business
To expedite the quotation calculation process, please answer a few straightforward questions about your IT outsourcing requirements.
Our software development agency has obtained ISO 27001 and ISO 9001 certifications for software development groups. These certifications demonstrate that our company management and development processes comply with international quality and security standards introduced by the International Organization for Standardization (ISO)
Our software development agency has obtained ISO 27001 and ISO 9001 certifications for software development groups. These certifications demonstrate that our company management and development processes comply with international quality and security standards introduced by the International Organization for Standardization (ISO).
Our software development agency has obtained ISO 27001 and ISO 9001 certifications for software development groups. These certifications demonstrate that our company management and development processes comply with international quality and security standards introduced by the International Organization for Standardization (ISO).
Our software development agency has obtained ISO 27001 and ISO 9001 certifications for software development groups. These certifications demonstrate that our company management and development processes comply with international quality and security standards introduced by the International Organization for Standardization (ISO).
Answers to Frequently Asked Questions
Managed Services removes all IT control from an enterprise and sends it to a third party. Managed service providers manage network and infrastructure, data backup, cybersecurity, cloud services, and more.
Managed Services removes all IT control from an enterprise and sends it to a third party. Managed service providers manage network and infrastructure, data backup, cybersecurity, cloud services, and more.
Managed Services removes all IT control from an enterprise and sends it to a third party. Managed service providers manage network and infrastructure, data backup, cybersecurity, cloud services, and more.
Managed Services removes all IT control from an enterprise and sends it to a third party. Managed service providers manage network and infrastructure, data backup, cybersecurity, cloud services, and more.
Managed Services removes all IT control from an enterprise and sends it to a third party. Managed service providers manage network and infrastructure, data backup, cybersecurity, cloud services, and more.
All about Managed IT
Services
Managed Infrastructure
Managed IT Support