Operational Analytics Landscape in the UK: Key Players

  • Updated on ספטמבר 28, 2025

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    Operational analytics is becoming a bigger part of how companies in the UK run their day-to-day work. Instead of relying only on gut feeling, more teams are starting to look at their data to figure out what’s working and what’s slowing them down. The idea is pretty simple: use analytics to cut through the noise, spot problems early, and make decisions with a bit more confidence. In this article, we’ll take a closer look at companies in the UK that are offering these services and how they fit into the wider business landscape.

    1. כלי עבודה מובילים

    A-listware provides operational analytics services in the UK, and we focus on making business processes more efficient through data-driven insights. We bring together our experience in software development, data analytics, and IT management to help companies deal with everyday challenges like system bottlenecks, outdated applications, or gaps in infrastructure. For us, operational analytics is not just about reports, it’s about building solutions that actually improve how teams work day to day.

    In the UK, we support enterprises, medium-sized businesses, and startups that need reliable analytics integrated into their wider digital setup. We keep things practical, making sure cloud and on-premises systems run smoothly, security is covered, and data flows where it needs to go. Instead of offering quick fixes, we work on long-term solutions that hold up as operations change. That way, our clients get stability, clear insights, and fewer technical headaches.

    נקודות עיקריות:

    • Operational analytics and IT services in the UK
    • Support for enterprises, SMBs, and startups
    • Expertise in both cloud and on-premises environments
    • Team augmentation for analytics and development roles
    • Focus on integration, security, and stability

    שירותים:

    • ניתוח נתונים ודיווח
    • Custom and enterprise software development
    • מודרניזציה של תוכנות מדור קודם
    • פיתוח אפליקציות ענן
    • IT consulting and outsourcing
    • Cybersecurity and infrastructure management
    • Managed help desk and support

    פרטי קשר:

    2. N-iX

    N-iX provides operational analytics services in the UK, helping organisations connect their data and technology so daily operations run a bit smoother. They mix software engineering with analytics, AI, and cloud expertise, which means companies can tap into different areas depending on where they feel the biggest gaps are. For some, it might be updating old systems that no longer keep pace, while for others it’s about pulling data together in one place so decision-makers actually see what’s happening in real time.

    Their work in the UK covers a range of industries including retail, logistics, finance, and manufacturing. Rather than sticking to one approach, they adapt to the existing setups, whether that’s on-premise, hybrid, or cloud-based. The goal is pretty straightforward: use analytics not just as a reporting tool, but as something that quietly supports operations behind the scenes, from forecasting demand to managing resources more effectively.

    נקודות עיקריות:

    • Operational analytics services delivered in the UK
    • Support for multiple industries like retail, logistics, and finance
    • Experience in both modernization and new solution design
    • Strong background in AI, cloud, and data engineering
    • Focus on practical results over complex theories

    שירותים:

    • ייעוץ נתונים ואנליטיקה
    • שילוב בינה מלאכותית ולמידת מכונה
    • פתרונות ענן והגירה
    • Technology assessment and modernization
    • Enterprise application services
    • Cybersecurity support

    פרטי קשר:

    • אתר אינטרנט: www.n-ix.com
    • Address: 6 Bevis Marks, London, EC3A 7BA, UK
    • Phone: +44 2037407669
    • דוא"ל: contact@n-ix.com
    • לינקדאין: www.linkedin.com/company/n-ix
    • טוויטר: x.com/N_iX_Global
    • פייסבוק: www.facebook.com/N.iX.Company

    3. Systango

    Systango works with companies in the UK that want to put operational analytics and AI into the core of their business processes. They take on projects that range from building data platforms to creating prototypes of AI-driven tools, aiming to show quick results that can be scaled up later. For many UK businesses, this kind of approach helps get ideas moving without long delays, which is often the sticking point when dealing with new tech.

    Their services stretch across analytics, AI, cloud infrastructure, and digital product engineering. That gives them room to work with startups looking for fast pilots as well as enterprises modernising older setups. In the UK market, they focus on combining data with day-to-day operations so it’s not just a one-off project but something that sticks and keeps delivering value over time.

    נקודות עיקריות:

    • Provides operational analytics and AI services in the UK
    • Works with startups, SMEs, and enterprises
    • Offers both short pilot projects and long-term support
    • Experience across cloud, analytics, and product engineering
    • Publicly listed with governance and compliance focus

    שירותים:

    • AI and ML consulting
    • Data platform and analytics
    • Cloud and infrastructure management
    • הנדסת מוצר דיגיטלי
    • Blockchain and Web3 development
    • שירותי IT מנוהלים

    פרטי קשר:

    • Website: www.systango.com
    • E-mail: hello@systango.com
    • LinkedIn: www.linkedin.com/company/systango

    4. Mastodon C

    Mastodon C is a UK-based company that applies operational analytics and data science to public services, healthcare, and enterprise settings. They specialise in making sense of complex datasets so organisations can plan better and act faster. Local authorities and government departments often use their models for demand analysis and service planning, while health providers rely on them to interpret prescribing and incident data for safer care.

    Beyond the public sector, they also collaborate with enterprise clients in publishing, media, and e-commerce. Their approach is built around open-source models and collaboration, encouraging organisations to share knowledge instead of keeping it locked away. For UK companies that need analytics tied closely to decision-making, Mastodon C offers a more grounded, practical setup rather than over-engineered solutions.

    נקודות עיקריות:

    • UK company specialising in operational analytics and data science
    • Strong background in government and healthcare projects
    • Open-source and collaborative approach to modelling
    • Focus on realistic and usable results
    • Experience with both public sector and enterprise clients

    שירותים:

    • Data science and machine learning solutions
    • Demand analysis and modelling for public services
    • Healthcare analytics and prescribing data insights
    • Enterprise data tools for publishing and media
    • Open-source model development and support

    פרטי קשר:

    • Website: www.mastodonc.com
    • Address: 55 Philpot Street London E1 2JH
    • Phone: 0203 397 8446
    • E-mail: theteam@mastodonc.com
    • LinkedIn: www.linkedin.com/company/mastodon-c
    • Twitter: x.com/MastodonC

    5. Profusion

    Profusion delivers operational analytics services in the UK by combining data science, AI, and CRM strategy. Their team works with businesses of different sizes to build data foundations, improve customer journeys, and use analytics for more effective decision-making. For many companies, this means setting up infrastructure that can handle data at scale while keeping it secure and usable across departments.

    They focus on practical applications like churn models, recommender systems, and growth analytics. Alongside analytics, they also work on adaptive CRM solutions that adjust to changing customer needs. For UK organisations, this dual focus on data and CRM makes Profusion a fit for both technical and commercial teams trying to stay aligned.

    נקודות עיקריות:

    • Operational analytics and AI services provided in the UK
    • Combines data engineering with adaptive CRM
    • Works with businesses of all sizes
    • Focus on customer journey mapping and growth strategies
    • Experience across infrastructure, governance, and applied AI

    שירותים:

    • Data infrastructure and platform migration
    • פתרונות בינה מלאכותית ולמידת מכונה
    • Customer journey and churn modelling
    • CRM strategy and activation
    • Campaign management and execution
    • Data governance and security frameworks

    פרטי קשר:

    • Website: profusion.com
    • Address: Profusion (Ground Floor), 69-77 Paul St, Telephone House, London EC2A 4NW
    • E-mail: crm@profusion.com 

    6. Onyx Data

    Onyx Data provides operational analytics services across the UK, with a strong focus on Microsoft-powered solutions. Their work usually revolves around making sense of complex data and turning it into something businesses can actually use in daily decision-making. Instead of just setting up dashboards and leaving it there, they pay attention to data governance, reporting frameworks, and performance so that the systems remain practical over time.

    The company also invests in helping teams build confidence with analytics tools, whether that’s through training or workshops designed to make Power BI and AI-driven insights less intimidating. For many UK businesses, this means they can start using their data to guide operations more directly, whether it’s finance reporting, HR processes, or handling large volumes of real-time events without things slowing down.

    נקודות עיקריות:

    • Focus on Microsoft Fabric and Power BI adoption
    • Microsoft MVP-led consultancy in the UK
    • Specialised in finance, HR, and operational reporting
    • Provides training alongside consulting to build in-house skills

    שירותים:

    • ייעוץ אנליטיקה של נתונים
    • Finance and HR analytics
    • Power BI setup and optimisation
    • AI and real-time insights solutions
    • Training and workshops

    פרטי קשר:

    • Website: onyxdata.co.uk
    • Address: 16 Upper Woburn Place, London, Greater London, WC1H 0AF, United Kingdom
    • Phone: +44 204 534 7858
    • E-mail: contact@onyxdata.co.uk
    • LinkedIn: www.linkedin.com/company/onyxdata
    • Instagram: www.instagram.com/onyxdata
    • Twitter: x.com/OnyxData
    • Facebook: www.facebook.com/OnyxData

    7. PagerDuty

    PagerDuty operates in the UK as part of its global presence, focusing on helping organisations manage operational incidents and automate responses when things go wrong. Their platform pulls together data from multiple systems, filters out the noise, and makes sure teams get the alerts that matter most. In practice, this reduces downtime and helps staff resolve problems faster without needing to dig through endless alerts.

    For UK businesses, the appeal comes from being able to run operations more smoothly and with less disruption. PagerDuty’s services often extend into areas like customer experience operations, automation at scale, and ensuring digital services stay resilient even under pressure. It’s less about adding another tool to the mix and more about keeping existing systems working together during critical moments.

    נקודות עיקריות:

    • Strong focus on incident management and resilience
    • AI-powered operations platform
    • Presence in London office as part of UK coverage
    • Works across industries from finance to telecoms

    שירותים:

    • ניהול אירועים
    • AIOps and automation
    • Customer service operations support
    • Digital operations resiliency
    • Scaled service ownership models

    פרטי קשר:

    • אתר אינטרנט: www.pagerduty.com
    • טלפון: 1-650-989-2965
    •  דוא"ל: sales@pagerduty.com
    • לינקדאין: www.linkedin.com/company/pagerduty
    • אינסטגרם: www.instagram.com/pagerduty
    • טוויטר: x.com/pagerduty
    • פייסבוק: www.facebook.com/PagerDuty

    8. IBM

    IBM has been working in the UK market for decades, providing operational analytics and related services to companies across sectors like finance, healthcare, and manufacturing. A lot of their work is about combining consulting expertise with cloud, AI, and automation tools so that businesses can modernise their processes without throwing everything out and starting again. Their history in analytics and infrastructure gives them a broad base to build on.

    In the UK, IBM is often involved in projects where operational data has to be tied closely with compliance, sustainability, or long-term digital transformation. Instead of only delivering technology, they usually step in with advisory and managed services that help clients adopt new ways of working at a pace that suits them. That makes them a regular partner for larger organisations that need both scale and reliability.

    נקודות עיקריות:

    • Long-standing presence in the UK market
    • Mix of consulting, cloud, and AI services
    • Focus on sustainability and operational efficiency
    • Works across multiple industries including finance and healthcare

    שירותים:

    • Consulting for digital transformation
    • AI and hybrid cloud analytics
    • אוטומציה של תהליכים עסקיים
    • Infrastructure modernisation
    • שילוב וניהול נתונים

    פרטי קשר:

    • אתר אינטרנט: www.ibm.com
    • Address: IBM United Kingdom Limited Building C IBM Hursley Office Hursley Park Road Winchester Hampshire SO21 2JN
    • Phone: +44 (0) 23 92 56 1000
    • לינקדאין: www.linkedin.com/company/ibm
    • אינסטגרם: www.instagram.com/ibm
    • טוויטר: x.com/ibm

    9. Process Insight

    Process Insight is a UK-based consultancy focused on operational improvement and analytics. Their work is usually with organisations that are trying to cut costs, reduce waste, or bring more consistency to service delivery. Instead of providing just generic advice, they blend consulting with in-house and open training programs, making sure teams actually understand how to keep improvements running once the consultants leave.

    A big part of their role in the UK market is to make process improvement less complicated. By combining analytics, training, and hands-on consulting, they give organisations a clearer picture of what’s working and what’s causing problems in day-to-day operations. This approach has made them a fit for businesses looking for practical ways to manage growth or fix issues without adding unnecessary layers of complexity.

    נקודות עיקריות:

    • UK-based consultancy with a focus on process improvement
    • Provides a mix of consulting, training, and data analytics
    • Works with both large and small organisations
    • Strong emphasis on building long-term internal capabilities

    שירותים:

    • Operational analytics and consulting
    • Data-driven process improvement
    • In-house and open training programs
    • Remote training and workshops
    • Capability-building for teams

    פרטי קשר:

    • Website: www.process-insight.co.uk
    • Address: South End House, South End, Bedale, North Yorkshire, DL8 2BJ, United Kingdom
    • Phone: +44 (0) 7785 927144
    • E-mail: info@process-insight.co.uk
    • LinkedIn: www.linkedin.com/company/process-insight-consulting-ltd
    • Twitter: x.com/Processinsight1

    10. OAL Group

    OAL Group works in the UK food manufacturing space, where automation and analytics are becoming more important every year. The company has been around since the early 1990s and focuses on using robotics, AI, and system integration to make operations smoother. Instead of relying only on manual checks or paperwork, they put in systems that cut down on mistakes, help with compliance, and give manufacturers a clearer picture of what’s happening on their production lines.

    One thing that stands out is how much of their work ties directly to operational analytics. For example, their label verification tools aren’t just about scanning barcodes but about collecting information across thousands of lines so factories can spot bottlenecks and prevent recalls. They also build modules that feed into performance dashboards, track efficiency, and link with ERP systems. In short, their services in the UK mix robotics with real-time data, and that kind of blend helps food companies see where they’re wasting time or money and fix it pretty quickly.

    נקודות עיקריות:

    • Focus on automation, robotics, and AI for UK food manufacturing
    • Real-time operational data collection through label and code verification
    • Integration with ERP and line equipment for better visibility
    • Solutions aimed at improving compliance and reducing costly errors

    שירותים:

    • Autocoding and AI label verification
    • Performance and efficiency tracking (OEE modules)
    • ERP integration and paperless quality checks
    • Robotics for repetitive production tasks
    • Powder weighing and ingredient dosing systems

    פרטי קשר:

    • Website: www.oalgroup.com
    • Address: A1 Parkway, Peterborough, PE2 6YN, United Kingdom
    • Phone: +44 1733 394700
    • E-mail: sales@oalgroup.com

    11. Anilytics MI Limited

    Anilytics MI Limited is based in London and works with UK businesses that want to turn their data into something more useful than a stack of spreadsheets. Their focus is on management information and business intelligence, which basically means they help companies make sense of the numbers they already have. It’s not only about dashboards but also about strategies that make reporting less of a headache and more of a tool for daily decision-making.

    A big part of what they do is tailoring analytics to fit how different organisations actually run. Finance, healthcare, retail, manufacturing – they’ve worked across a wide mix, and each case usually comes with its own reporting quirks. Their team builds out solutions that connect scattered data, streamline the flow of information, and support leadership with reliable insights. For UK clients, this is especially handy in industries where compliance and reporting standards can shift quickly.

    נקודות עיקריות:

    • London-based consultancy specialising in management information
    • Focus on business intelligence and tailored data strategy
    • Works with multiple industries including finance, healthcare, and retail
    • Helps UK organisations create reliable, actionable insights

    שירותים:

    • Data strategy development
    • פתרונות בינה עסקית ואנליטיקה
    • Workflow automation for reporting
    • Risk management and performance monitoring
    • Power BI and advanced reporting tools

    פרטי קשר:

    • Website: anilytics.co.uk
    • Address: 85 Great Portland Street, First Floor, London W1W 7LT, United Kingdom
    • Phone: +44 2079 534240
    • E-mail: info@anilytics.co.uk
    • LinkedIn: www.linkedin.com/company/anilytics-mi-limited
    • Instagram: www.instagram.com/anilyticsmi
    • Twitter: x.com/anilyticsmi
    • Facebook: www.facebook.com/people/Anilytics-MI-Limited/61571533637255

    12. Airfinity

    Airfinity is a UK-based company that takes operational analytics in a very specific direction: disease forecasting. Rather than focusing on factory performance or retail numbers, they deal with health data on a global scale, tracking and predicting outcomes of major diseases. Their systems simulate scenarios and give real-time forecasts so that governments, health authorities, and pharmaceutical organisations can make faster, more informed decisions.

    For UK organisations, this means they have access to insights that can support planning for public health risks, clinical trials, and even long-term resource allocation. Airfinity’s analytics platform doesn’t just crunch numbers but connects scientific data, live reports, and predictive models. In practice, that kind of setup gives decision-makers a clearer view of what’s coming and lets them respond before a problem spirals out of control.

    נקודות עיקריות:

    • UK company specialising in disease forecasting and health intelligence
    • Uses simulation and predictive modelling for real-time insights
    • Works with governments, pharma, and healthcare organisations
    • Provides tools for outbreak tracking and medical resource planning

    שירותים:

    • Predictive disease modelling and simulation
    • Public health risk forecasting
    • Scenario-based demand intelligence
    • Clinical trial site optimisation
    • Analytics support for governments and pharma companies

    פרטי קשר:

    • Website: www.airfinity.com
    • E-mail: contact@airfinity.com
    • LinkedIn: www.linkedin.com/company/airfinity-ltd
    • Twitter: x.com/Airfinity

    13. EDITED

    EDITED operates out of London and provides analytics designed for the retail sector. Their platform is built to help merchandisers, planners, and analysts make sense of shifting consumer behaviour and market competition. Instead of trying to cover every industry, they stick to retail and use AI-driven intelligence to highlight pricing trends, assortment gaps, and customer demand patterns.

    For UK retailers, their system works like an extra set of eyes on the market. It checks what competitors are doing, measures profitability, and connects those numbers with customer insights. The aim is to give businesses a single place to monitor the moving parts of their product strategy. That kind of visibility makes it easier to avoid stock problems, respond to seasonal changes, and keep decisions grounded in actual market data rather than guesswork.

    נקודות עיקריות:

    • London-based company focused solely on retail analytics
    • Uses AI to analyse competitors, pricing, and assortments
    • Connects operational data with customer behaviour insights
    • Works with planners, merchandisers, and ecommerce teams

    שירותים:

    • Retail intelligence platform with AI-driven modules
    • Assortment and pricing analysis
    • Site merchandising and product matching tools
    • Market API for data integration
    • Customer and competitor trend monitoring

    פרטי קשר:

    • Website: edited.com
    • Address: 26-27 Hatton Garden, London, EC1N 8BR, United Kingdom
    • Phone: +44 207 183 0447
    • E-mail: support@edited.com
    • LinkedIn: www.linkedin.com/company/edited
    • Instagram: www.instagram.com/edited_hq
    • Facebook: www.facebook.com/GETEDITD

    14. Quantexa

    Quantexa is a UK company that works with operational analytics in areas like financial services, telecoms, healthcare, and the public sector. Their main product is a Decision Intelligence Platform, which unifies scattered data and adds AI-driven analysis. Rather than just showing raw reports, the platform connects relationships within the data, making it easier to spot fraud, assess risk, or improve customer insights.

    In the UK, their tools are used by banks, insurers, government agencies, and even telecom providers. What makes their approach a little different is how much emphasis they put on context. Instead of showing one-off transactions or isolated events, their analytics highlight connections between customers, accounts, or networks. That way, organisations can act on fuller information and cut down on blind spots when making decisions.

    נקודות עיקריות:

    • UK-based analytics company with a Decision Intelligence Platform
    • Focus on financial crime, customer intelligence, and risk management
    • Works with banking, telecoms, healthcare, and public sector clients
    • Uses AI and graph analytics to connect and contextualise data

    שירותים:

    • Data management and entity resolution
    • Fraud detection and anti-money laundering support
    • Risk assessment and monitoring tools
    • Customer intelligence for improved experience
    • AI-powered decision workflows

    פרטי קשר:

    • Website: www.quantexa.com
    • Address: 77 Summer Street, Suite 401, Boston, MA 02111, USA
    • LinkedIn: www.linkedin.com/company/quantexa
    • Twitter: x.com/quantexa

     

    מַסְקָנָה 

    Operational analytics in the UK is less about chasing trends and more about getting the basics right. Companies here often need practical solutions that plug into existing systems without causing too much disruption. That’s why providers who focus on making things easier to manage, whether through cloud setups, reporting tools, or custom applications, end up adding real value.

    If you’re looking around the UK market, you’ll notice there isn’t one single way to “do” operational analytics. Some firms lean toward heavy data projects, while others keep it lighter and focus on quick wins. The best fit depends on what your team struggles with most. In the end, it’s about finding a partner who understands your setup and can help you get from messy data to something useful without overcomplicating the whole thing. Would you like me to also draft the company sections for this article (like the A-listware one) in the same tone so the whole piece feels consistent?

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