When technology hiccups hit, sometimes you just need someone there in person to sort it out. On-site IT support companies in the UK step in to provide that hands-on help, whether it’s fixing a server crash, setting up new systems, or troubleshooting network issues. These companies offer a mix of physical presence and remote support, catering to everyone from small startups to larger firms across the UK. Below, we dive into top companies, laying out what they do, their key highlights, and the services they provide, based on the details from their websites. Each brings something a bit different to the table, but they all focus on keeping your tech running smoothly without the fluff.
1. כלי עבודה מובילים
We at A-listware provide on-site IT support as part of our broader IT services for clients across the UK, focusing on integrating seamlessly with their teams. Our professionals handle everything from infrastructure maintenance to troubleshooting technical issues, ensuring systems run smoothly. We work with a range of organizations, from startups to established companies, offering both on-site and remote support tailored to their needs.
Our approach includes managing IT infrastructure and providing help desk services to address client inquiries and technical challenges promptly. For UK clients, we offer comprehensive support that covers server management, network maintenance, and cybersecurity, aiming to keep operations stable and secure with minimal disruption.
נקודות עיקריות:
- Integrates on-site support with client teams across the UK.
- Provides 24/7 help desk services for quick resolutions.
- Focuses on secure and efficient infrastructure management.
שירותים:
- On-site IT support
- Help desk services
- שירותי תשתית
- פתרונות אבטחת סייבר
- ייעוץ IT
- ניתוח נתונים
- פיתוח תוכנה
- עיצוב UX/UI
- בדיקות ואבטחת איכות
פרטי קשר ומדיה חברתית:
- אֲתַר אִינטֶרנֶט: a-listware.com
- אֶלֶקטרוֹנִי: info@a-listware.com
- פייסבוק: www.facebook.com/alistware
- לינקדאין: www.linkedin.com/company/a-listware
- כתובת: סנט ליאונרדס-און-סי, TN37 7TA, בריטניה
- Phone: +44 (0)142 439 01 40
2. Optane Networks
Optane Networks provides on-site IT support across the UK, with a focus on getting technicians to client offices quickly, especially in London. Their team handles a range of technical issues, from hardware glitches to software troubleshooting, and they’re available around the clock. They work with clients of all sizes, from small companies to larger organizations, offering both in-person and remote assistance depending on what’s needed.
Their approach is practical, aiming to resolve problems efficiently, whether it’s a sudden outage or a need for extra support during busy periods. They also provide remote monitoring to catch issues early, which can save time before an on-site visit is required. Beyond immediate fixes, they offer ongoing support to keep systems stable and secure for their UK clients.
נקודות עיקריות:
- Available 24/7 for emergency support across the UK.
- Combines on-site and remote support for flexibility.
- Handles both hardware and software issues for clients.
שירותים:
- On-site technical support
- תמיכה מרחוק ב-IT
- Data backup solutions
- אבטחת רשת
- Microsoft Office 365 support
- Email hosting
- מחשוב ענן
- Hardware supply
פרטי קשר ומדיה חברתית:
- Website: www.optanenet.co.uk
- Facebook: www.facebook.com/optanenet
- LinkedIn: www.linkedin.com/company/optane-networks
- Instagram: www.instagram.com/optanenetworks
- Address: 41 Robinhood Close Slough England SL1 5DU United Kingdom
- Phone: 020 3384 8637
3. Ratcliff IT
Ratcliff IT offers on-site IT support for clients across the UK, with a focus on small and medium-sized enterprises. Their team provides hands-on assistance for complex issues while also offering remote support for quicker fixes. They take time to understand each client’s setup, creating tailored IT plans that align with business goals, which they review regularly through strategic meetings.
Their service includes proactive monitoring to catch potential problems early, reducing downtime for their UK clients. They also emphasize clear communication and building long-term relationships, ensuring their support feels like an extension of the client’s team. This includes detailed documentation to keep everything running smoothly.
נקודות עיקריות:
- Provides customized IT roadmaps for clients.
- Offers both on-site and remote support across the UK.
- Focuses on proactive system monitoring to prevent issues.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- ניהול פרויקטים בתחום ה-IT
- ניהול אבטחת סייבר
- Microsoft Office 365 support
- Backup and disaster recovery
- Strategic IT planning
פרטי קשר ומדיה חברתית:
- Website: www.ratcliff.it
- E-mail: support@ratcliff.it
- Address: 1st Floor 314 Regents Park Road London, N3 2JX
- Phone: 020 3551 6272
4. IT Support UK
IT Support UK delivers on-site IT support to companies and entrepreneurs throughout the UK, particularly those with 5 to 100 users. Their team focuses on getting to know each client’s operations to provide personalized support, whether it’s fixing a technical issue or setting up new systems. They aim to resolve many issues remotely but are ready to visit in person when needed.
Their service includes constant system monitoring to spot problems before they disrupt operations, which is handy for businesses that can’t afford downtime. They also emphasize straightforward communication, explaining technical details in a way that’s easy to grasp for their UK clients, from small firms to professional services.
נקודות עיקריות:
- Offers unlimited on-site call-outs in some plans.
- Provides 24/7 system monitoring for UK clients.
- Focuses on clear, jargon-free communication.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- Microsoft 365 implementation and support
- Cybersecurity audits
- IT system monitoring
- Support for small businesses and professional firms
פרטי קשר ומדיה חברתית:
- Website: www.itsupport-uk.com
- Twitter: x.com/itsupportukltd
- LinkedIn: www.linkedin.com/company/it-support-uk-limited
- Address: Leadenhall Building 122 Leadenhall Street London EC3V 4AB
- Phone: 01689422522
5. The Final Step
The Final Step provides on-site IT support to clients across the UK, catering to a range of organizations with varying needs. Their team offers hands-on assistance for tasks like equipment installations, comms room tidying, or supporting large events like town hall meetings. They also provide remote support and work with clients to arrange either ad-hoc or regular visits based on preference.
Their services are designed to accommodate different work setups, including hybrid and fully remote teams, as well as clients with temporary project offices. For UK clients, they focus on building trusted relationships by assigning dedicated engineers who get familiar with the client’s environment, ensuring consistent and reliable support.
נקודות עיקריות:
- Offers flexible ad-hoc or routine on-site visits across the UK.
- Assigns dedicated engineers to build familiarity with clients.
- Supports hybrid and temporary office setups.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- Equipment installations
- Comms room maintenance
- תכנון התאוששות מאסון
- WiFi heat-mapping
- הכשרה למודעות לאבטחה
- Office move support
פרטי קשר ומדיה חברתית:
- Website: www.thefinalstep.co.uk
- E-mail: contact@thefinalstep.co.uk
- Facebook: www.facebook.com/thefinalstepit
- Twitter: x.com/thefinalstepIT
- LinkedIn: www.linkedin.com/company/the-final-step
- Address: 35 Ballards Lane, London, N3 1XW, UK
- Phone: 020 7572 0000
6. Xperience
Xperience offers on-site IT support to organizations across the UK, with a focus on delivering tailored solutions through their local engineers. Their team handles a range of issues, from first-line troubleshooting to complex system upgrades, ensuring clients’ digital operations stay functional. They work with various companies, providing both on-site and out-of-hours support to meet specific needs.
Their approach includes proactive monitoring through a network operations center to identify and resolve issues before they impact operations. For UK clients, they emphasize clear ticketing systems and regular updates, making it easy to track support requests while maintaining reliable service levels.
נקודות עיקריות:
- Provides multi-level support (1st, 2nd, 3rd line) across the UK.
- Uses proactive monitoring to catch issues early.
- Offers transparent ticketing and tracking systems.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- אירוח ענן
- Backup and disaster recovery
- Microsoft SharePoint support
- שירותי אבטחת סייבר
- Network operations monitoring
פרטי קשר ומדיה חברתית:
- Website: www.xperience-group.com
- Facebook: www.facebook.com/xperiencegroupit
- Twitter: x.com/Xperiencegroup
- LinkedIn: www.linkedin.com/company/xperience_2
- Instagram: www.instagram.com/builtwithxperience
- Address: 1st Floor, 20 Bowling Green Lane London, United Kingdom EC1R 0BD
- Phone: 00442078313050
7. Microsolv
Microsolv provides on-site IT support to clients across the UK, focusing on small and medium-sized organizations. Their team handles a variety of technical tasks, from hardware troubleshooting to software support, aiming to keep client systems running smoothly. They work closely with clients to understand their specific needs, offering both on-site visits and remote assistance as required.
Their services include managing IT infrastructure and providing hardware and software solutions, with a focus on minimizing disruptions during tasks like email migrations. For UK clients, they aim to deliver practical support that fits the organization’s operations, whether it’s a one-off fix or ongoing maintenance.
נקודות עיקריות:
- Supports small and medium-sized organizations across the UK.
- Offers hands-on support for hardware and software issues.
- Focuses on minimizing disruptions during IT tasks.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- IT consultancy
- ניהול פרויקטים בתחום ה-IT
- שירותי ענן
- Hosting services
- Protection services
- Hardware and software provision
פרטי קשר ומדיה חברתית:
- Website: microsolv.co.uk
- E-mail: support@microsolv.co.uk
- Twitter: x.com/microsolv
- LinkedIn: www.linkedin.com/company/microsolv-systems-ltd
- Address: 2 Old School House The Lanterns Bridge Lane London SW11 3AD
- Phone: +44 (0)20 7787 1199
8. Cardonet
Cardonet delivers on-site IT support to organizations in the UK, focusing on reliable technical assistance tailored to each company’s needs. Their team tackles issues like system failures and supports business growth, offering both on-site and remote support to ensure flexibility. They work to understand each organization’s operations, providing consistent support from familiar technicians.
Their approach includes maintaining a predictable cost structure, helping UK organizations budget effectively for IT support. They emphasize building trust by assigning regular engineers who get to know the client’s systems, aiming to reduce disruptions and provide seamless service.
נקודות עיקריות:
- Offers flexible contract terms for UK organizations.
- Assigns consistent engineers for familiarity and trust.
- Provides predictable monthly costs for budgeting.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- IT consultancy
- שירותי אבטחת סייבר
- Microsoft Office 365 support
- ניהול תשתיות
- Out-of-hours support
פרטי קשר ומדיה חברתית:
- Website: www.cardonet.co.uk
- E-mail: hello@cardonet.co.uk
- פייסבוק: www.facebook.com/Cardonet
- טוויטר: x.com/cardonetit
- לינקדאין: www.linkedin.com/company/cardonet
- Address: 7 Stean Street, London, UK, E8 4ED
- Phone: +442030342244
9. Konnetix
Konnetix provides on-site IT support to companies across the UK, offering tailored solutions for various industries. Their team assists with tasks like server migrations, equipment setups, and troubleshooting, ensuring systems stay operational. They work closely with clients to meet their specific needs, providing both on-site visits and remote support as required.
Their services aim to keep downtime low during complex projects like office moves or system upgrades for UK companies. They focus on a hands-on approach, with engineers available to address issues directly and provide clear guidance, ensuring smooth operations.
נקודות עיקריות:
- Supports complex projects like office moves in the UK.
- Offers hands-on troubleshooting and setup assistance.
- Focuses on minimizing downtime during IT tasks.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- Server migrations
- IT consultancy
- IT procurement
- System upgrades
- Technical troubleshooting
פרטי קשר ומדיה חברתית:
- Website: www.konnetix.com
- E-mail: sales@konnetix.com
- Facebook: www.facebook.com/Konnetix
- LinkedIn: www.linkedin.com/company/konnetix-ltd
- כְּתוֹבֶת: Trust House, Trust Industrial Estate, Wilbury Way, Hitchin, Hertfordshire, SG4 0UZ
- Phone: 01462417070
10. Datcom
Datcom offers on-site IT support to organizations in the UK, serving companies of various sizes and sectors. Their team handles tasks like system maintenance and technical troubleshooting, providing both on-site and remote support to meet client needs. They focus on ensuring systems are secure and efficient, tailoring support to each organization’s operations.
Their approach includes proactive measures like system optimization and cybersecurity to prevent issues before they arise. For UK organizations, they provide flexible support packages that adapt to changing needs, aiming to keep disruptions minimal and service reliable.
נקודות עיקריות:
- Offers flexible support packages for UK organizations.
- Focuses on proactive system optimization and security.
- Provides both on-site and remote support options.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- מחשוב ענן
- Business broadband
- שירותי אבטחת סייבר
- Outsourced IT support
- Microsoft Office 365 migration
פרטי קשר ומדיה חברתית:
- Website: datcom.co.uk
- E-mail: solutions@datcom.co.uk
- Twitter: x.com/datcom_it
- LinkedIn: www.linkedin.com/company/datcom-llp
- Address: 4 Henley Way Doddington Rd Lincoln LN6 3QR UK
- Phone: 03330003210
11. ABCOM
ABCOM provides on-site IT support to firms in the UK, working with a range of industries like retail, healthcare, and education. Their team handles technical tasks such as hardware repairs and network setups, offering both on-site visits and remote support to keep systems running smoothly.
Their services focus on practical solutions, including connectivity and telecoms, to support UK firms’ operations. They aim to provide clear, jargon-free guidance, ensuring clients understand their systems while minimizing disruptions during technical tasks.
נקודות עיקריות:
- Supports diverse industries like retail and healthcare in the UK.
- Offers clear, jargon-free technical guidance.
- Provides both on-site and remote support options.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- שירותי אבטחת סייבר
- Connectivity solutions
- Telecoms (VoIP and Teams integration)
- IT recycling
- שירותי IT מנוהלים
פרטי קשר ומדיה חברתית:
- Website: abcom.co.uk
- E-mail: hello@abcom.co.uk
- Facebook: www.facebook.com/AbcomTechSolutions
- LinkedIn: www.linkedin.com/company/abcom—it-services
- Address: 3, Ashwyn Business Centre, Marchants Way, Burgess Hill RH15 8QY, UK
- Phone: 01444 871 200
12. Norwich Cloud
Norwich Cloud offers on-site IT support to businesses across the UK, with a strong focus on telecoms and connectivity solutions. Their team assists with tasks like Wi-Fi installations and VoIP setups, providing hands-on support when needed and remote assistance for quicker fixes. They work with industries like retail and hospitality, tailoring support to each business’s needs.
Their services prioritize reliable connectivity to prevent disruptions, especially for UK businesses that depend on stable internet or phone systems. They focus on clear explanations and practical solutions, ensuring clients can use their technology without feeling overwhelmed.
נקודות עיקריות:
- Specializes in telecoms and connectivity for UK businesses.
- Provides hands-on support for Wi-Fi and VoIP setups.
- Focuses on clear, accessible technical explanations.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- VoIP phone systems
- Wi-Fi installations
- Leased line setups
- Broadband support
פרטי קשר ומדיה חברתית:
- Website: norwichcloud.co.uk
- E-mail: sales@norwichcloud.co.uk
- Facebook: www.facebook.com/norwichcloud
- Twitter: x.com/norwichcloud
- Address: 2 Keelan Cl, Norwich NR6 6QZ, United Kingdom
- Phone: 01603 559 014
13. SBS IT
SBS IT provides on-site IT support to enterprises in the UK, aiming to act as an extension of their clients’ teams. Their team handles tasks like infrastructure setups and technical troubleshooting, offering both on-site visits and remote support to keep systems operational. They work closely with clients to understand their operations and provide tailored assistance.
Their approach includes proactive monitoring and a structured process for assessing and optimizing IT systems for UK enterprises. They emphasize approachable communication, ensuring clients receive clear solutions without technical jargon, aiming to minimize disruptions.
נקודות עיקריות:
- Acts as an extension of client teams in the UK.
- Uses a structured process for IT assessment and support.
- Prioritizes approachable, jargon-free communication.
שירותים:
- On-site IT support
- תמיכה מרחוק ב-IT
- שירותי IT מנוהלים
- שירותי אבטחת סייבר
- Infrastructure setups
- Microsoft 365 support
- IT procurement and compliance
פרטי קשר ומדיה חברתית:
- Website: sbsit.co.uk
- E-mail: info@sbsit.co.uk
- Facebook: www.facebook.com/sbsitltd
- Twitter: x.com/SBSITLtd
- Address: SBS IT Ltd, Derwent House, 26 Breakfield, Coulsdon, Surrey, CR5 2HS
- Phone: 020 3397 5940
מַסְקָנָה
Picking the right on-site IT support company in the UK can be a bit like choosing a good mechanic. You want someone reliable who’ll show up and fix things without making a big song and dance about it. These firms all focus on practical, hands-on help, whether it’s sorting out a server that’s gone haywire, setting up new systems, or keeping networks running smoothly for businesses, teams, and enterprises across the UK. They mix on-site visits with remote support to keep downtime low and operations steady.
What’s clear is that these companies prioritize getting the job done over throwing around buzzwords. Some focus on clear, no-nonsense communication, others on flexible arrangements or niche services like telecoms or cybersecurity. Checking out their websites or having a quick chat with them can help you figure out which one fits your needs best because at the end of the day, your tech’s only as good as the people keeping it on track.
