Not every IT issue can be solved remotely. Sometimes you just need someone there in person to check the cables, replace faulty hardware, or get a stubborn server back online. That’s where on-site IT support comes in. Across Europe, a mix of local providers and larger service firms step in to handle those situations that can’t wait for a remote fix.
In this article, we’ll look at companies offering on-site support across different industries. Some specialize in small business IT, while others work with larger enterprises that need full-time technicians. The goal here isn’t just to keep technology running but to make sure businesses have peace of mind knowing help can arrive when and where it’s needed.
1. כלי עבודה מובילים
We provide on-site IT support across Europe as part of our broader software development and consulting services. Our role is to help businesses keep their IT infrastructure running reliably, whether it is in the office, data center, or production environment. By sending our engineers directly to client locations, we handle those issues that cannot be solved remotely, from hardware replacement to system troubleshooting.
Our teams also support wider IT functions, from consulting and application management to infrastructure and security. With experience across different industries, we work with enterprises, small and medium businesses, and startups. On-site support is part of the way we integrate with companies, making sure day-to-day operations run without disruption.
נקודות עיקריות:
- On-site IT support available across Europe
- Integration with existing in-house teams
- Support for enterprises, SMBs, and startups
- Wide expertise in cloud, data, and security
- Service coverage for both on-premises and remote needs
שירותים:
- On-site IT support and troubleshooting
- Infrastructure services and management
- דלפק עזרה ותמיכת משתמשים
- Application services and consulting
- שירותי אבטחת סייבר
- Software development and outsourcing
- Data analytics and system monitoring
פרטי קשר:
- אֲתַר אִינטֶרנֶט: a-listware.com
- כתובת: סנט ליאונרדס-און-סי, TN37 7TA, בריטניה
- Phone: +44 (0)142 439 01 40
- אֶלֶקטרוֹנִי: info@a-listware.com
- פייסבוק: www.facebook.com/alistware
- לינקדאין: www.linkedin.com/company/a-listware
2. Atos
Atos provides on-site IT support across Europe as part of its wider technology and consulting services. The company works with organizations that need help with infrastructure, applications, and day-to-day IT operations directly at their locations. On-site support is part of their managed IT services, ensuring that issues can be addressed quickly without relying only on remote solutions.
The company operates in areas such as cloud, cybersecurity, and digital workplace services. Their engineers and consultants handle both complex projects and routine support tasks. By offering local presence in different European countries, Atos helps businesses maintain reliable IT environments.
נקודות עיקריות:
- On-site IT support available across Europe
- Support for cloud and infrastructure operations
- Experience in both enterprise and public sector projects
- Services include consulting, migration, and management
- Local engineers for hardware and workplace support
שירותים:
- On-site IT support and troubleshooting
- Infrastructure and application management
- Cloud and cybersecurity services
- Digital workplace support
- IT consulting and implementation
- דלפק עזרה ותמיכת משתמשים
פרטי קשר:
- Website: atos.net
- Address: Doudlebská 1699/5, Praha 4 140 00
- Phone: +420 704 989 898
- לינקדאין: www.linkedin.com/company/atos
- טוויטר: x.com/atos
- פייסבוק: www.facebook.com/Atos
- אינסטגרם: www.instagram.com/atosinside
3. T-Systems
T-Systems is part of Deutsche Telekom and provides on-site IT support throughout Europe. The company focuses on helping businesses manage IT systems directly at their workplaces, offering services that go beyond remote assistance. Their support teams cover infrastructure, applications, and workplace technologies on client premises.
The company combines consulting, managed IT, and security services with local field support. With offices across Europe, T-Systems integrates on-site assistance into broader projects like cloud migration, data center management, and digital workplace solutions.
נקודות עיקריות:
- On-site IT support across multiple European countries
- Strong focus on infrastructure and connectivity
- Backed by Deutsche Telekom network and expertise
- Experience in regulated industries and large enterprises
- Services include cloud, AI, and cybersecurity
שירותים:
- On-site IT support and maintenance
- Infrastructure and system operations
- Workplace and user support
- Cloud services and consulting
- Cybersecurity and compliance solutions
- Managed IT and digital transformation projects
פרטי קשר:
- Website: www.t-systems.com
- Address: T-Systems International GmbH, Hahnstraße 43, 60528 Frankfurt, Germany
- Phone: 00800 33 090300
- Email: info@t-systems.com
- LinkedIn: www.linkedin.com/company/t-systems
- Twitter: x.com/tsystemsCom
4. Bechtle
Bechtle offers on-site IT support in Europe through its managed services division. The company provides dedicated teams that work directly on customer premises, covering workplace systems, servers, and infrastructure. On-site services are designed for organizations that prefer local technicians available when problems arise.
The company also extends these services internationally through its partner network, supporting businesses in over 50 countries. On-site teams handle tasks such as workstation management, server operations, and hardware or software rollouts.
נקודות עיקריות:
- On-site IT support across Germany, Austria, Switzerland, and beyond
- Local service technicians for workplace and infrastructure tasks
- Global reach through alliances and partners
- Offers IMAC and break/fix services at customer sites
- Centralized management with local presence
שירותים:
- On-site IT support and maintenance
- Workplace and workstation management
- Server and infrastructure operation
- IMAC (install, move, add, change) and break/fix services
- Cloud and platform services
- Expert IT staffing and support
פרטי קשר:
- Website: www.bechtle.com
- Address: Am Goldberg 2, 99817 Eisenach
- Phone: +49 3643 815-0
- E-mail: eisenach@bechtle.com
- LinkedIn: www.linkedin.com/company/bechtle
- Instagram: www.instagram.com/bechtleag
5. Getronics
Getronics provides on-site IT support services across Europe and globally. The company manages field engineers who can be dispatched to customer sites for troubleshooting, installations, and user support. On-site services include both scheduled visits and on-demand assistance.
The company also offers specialized support formats like solution cafés and on-site vending machines for IT equipment. With experience serving enterprises across different industries, Getronics integrates on-site support with broader digital workplace and cloud services.
נקודות עיקריות:
- On-site IT support with global coverage including Europe
- Scheduled visits and campus-based engineers
- Flexible dispatched services based on SLAs
- Range of innovative formats such as solution cafés
שירותים:
- On-site IT support and field services
- Hardware repair and replacement
- Scheduled and dispatched engineer visits
- Campus support teams
- Digital workplace solutions
- IT service desk and network services
פרטי קשר:
- Website: www.getronics.com
- Address: The Joan, Joan Muyskenweg 30, 3rd floor 1114 AN, Amsterdam
- E-mail: GetronicsPress@Getronics.com
- LinkedIn: www.linkedin.com/company/getronics
6. ICS Services
ICS Services provides on-site IT support in Germany and across Europe through a partner network. The company focuses on workplace support, system maintenance, and troubleshooting. On-site services are tailored to client needs, covering areas such as break/fix, infrastructure changes, and preventive maintenance.
In addition to IT support, ICS also offers wireless network management and IT security services. Their teams work directly at client sites to reduce downtime and maintain stable IT performance.
נקודות עיקריות:
- On-site IT support in Germany and other European regions
- Preventive maintenance and troubleshooting
- Field service teams available across industries
- IMAC (install, move, add, change) support for workplaces
- Wireless network management and IT security
שירותים:
- On-site IT support and maintenance
- Break/fix and troubleshooting
- Workplace installations and relocations
- Infrastructure upgrades and changes
- Wireless network planning and management
- IT security consulting and support
פרטי קשר:
- Website: ics-services.eu
- Address: Donaustr. 1, 65451 Kelsterbach, Germany
- Phone: +49 30 473920-200
- E-mail: services@ics-group.eu
- LinkedIn: www.linkedin.com/company/ics-group-eu
- Facebook: www.facebook.com/icsgroup.eu
- Instagram: www.instagram.com/icsgroup.eu
7. Orbis Systems
Orbis Systems delivers on-site IT support across Europe as part of its service portfolio. The company provides local assistance to customers, handling repairs, upgrades, and other IT service tasks directly at their premises. With offices in Finland and other regions, Orbis Systems combines local presence with international support.
In addition to on-site IT services, the company works in engineering and manufacturing test systems. Their support services include spare parts management, training, and field engineering.
נקודות עיקריות:
- On-site IT support in Europe with local offices
- Focus on customer proximity and fast response
- Supports both IT infrastructure and testing systems
- Combines on-site with international spare parts services
- Works across multiple regions including Europe, Asia, and the US
שירותים:
- On-site IT support and troubleshooting
- Repairs and upgrades
- Spare parts services
- Field engineering support
- Training and local service assistance
פרטי קשר:
- Website: www.orbissystems.eu
- Address: Konekuja 2, FI-90620, Oulu, Finland
- Phone: +358 (0)290 040 800
- E-mail: carlos.monero@orbissystems.eu
- LinkedIn: www.linkedin.com/company/orbissystems
- Twitter: x.com/OrbisSystems
- Facebook: www.facebook.com/OrbisSystemsOy
- Instagram: www.instagram.com/orbissystems
8. EBS
EBS provides on-site IT support services across Europe. The company focuses on helping businesses solve technical issues directly at their offices. Their engineers handle system maintenance, troubleshooting, and infrastructure tasks that cannot be done remotely. EBS works with different industries and adapts support plans to fit the specific needs of each client.
In addition to on-site services, EBS also offers managed IT support, cloud solutions, and consultancy. This combination allows businesses to get hands-on help when needed while still benefiting from remote monitoring and advice.
נקודות עיקריות:
- On-site IT support in Europe
- Flexible support plans for different business sizes
- Direct engineer visits and scheduled maintenance
- ניסיון במגוון תעשיות
- Combines on-site support with managed services
שירותים:
- On-site IT support and troubleshooting
- IT consultancy and planning
- תמיכה מנוהלת בתחום ה-IT
- Cybersecurity and backup solutions
- Cloud computing services
- Outsourced IT support for SMEs
פרטי קשר:
- Website: ebs.tech
- Address: 852 Tyburn Rd, Birmingham, B24 9NT, UK
- Phone: 0121 384 2513
- E-mail: info@ebs.tech
- LinkedIn: www.linkedin.com/company/ebsbirmingham
- Twitter: x.com/ebsbirmingham
9. SCSK Europe
SCSK Europe provides on-site IT support services along with managed IT solutions. The company assigns engineers to work directly at client sites, supporting day-to-day IT operations. This includes help desk requests, system issues, and infrastructure management.
Their team also offers remote monitoring and vendor management, but on-site engineers are available for organizations that need constant local presence. The company works with a broad range of hardware and applications across different industries.
נקודות עיקריות:
- On-site IT support available across Europe
- Engineers can be placed directly at customer locations
- Help desk combined with local IT presence
- Flexible options from partial to full outsourcing
- Works with a range of infrastructure and applications
שירותים:
- On-site IT support and maintenance
- Help desk and troubleshooting
- ניהול תשתית IT
- Security solutions
- Remote monitoring services
- Cloud and digital transformation support
פרטי קשר:
- Website: www.scskeu.com
- Address: Vintners’ Place, 68 Upper Thames Street, London EC4V 3BJ U.K.
- Phone: +44 (0)20 7246 3660
- E-mail: contact@scskeu.com
10. רשתות חיצוניות
ExterNetworks provides global on-site IT support, including services across Europe. The company delivers technical assistance directly at client offices, covering hardware setups, troubleshooting, and workplace IT support. They also provide advanced engineering services for more complex systems.
In addition to on-site engineers, ExterNetworks offers managed IT, project management, and help desk services. Their support model combines local dispatch with remote assistance, giving businesses reliable coverage for daily operations.
נקודות עיקריות:
- On-site IT support available worldwide, including Europe
- Local engineers for hardware and desktop issues
- Senior-level support for complex projects
- 24/7 availability through help desk and dispatch
- Experience with enterprise systems and migrations
שירותים:
- On-site IT support and troubleshooting
- Desktop and workplace IT services
- Project management and deployments
- Help desk and remote support
- Network and server support
- Security and managed IT services
פרטי קשר:
- אתר אינטרנט: www.extnoc.com
- Address: Suite 87, 105 London Street, Reading, RG1 4QD, Berkshire.
- Phone: +44 0207 096 1655
- E-mail: uksales@externetworks.com
- לינקדאין: www.linkedin.com/company/ext-noc
- טוויטר: x.com/ext_noc
- Facebook: www.facebook.com/ExtNOC
11. EDSAS IT Support Europe
EDSAS IT Support Europe provides on-site IT support services to companies expanding or operating in Europe. Their teams assist employees directly at workplaces, solving issues quickly and keeping operations running without delays.
The company also offers hardware supply, warehouse services, and software support. With a focus on local responsiveness, EDSAS helps businesses adapt their IT to regional needs, including language and equipment differences across European countries.
נקודות עיקריות:
- On-site IT support across Europe
- Focus on supporting international businesses in Europe
- Local presence for fast response times
- Combines hardware, software, and support services
- Tailored solutions for expanding companies
שירותים:
- On-site IT support and troubleshooting
- Hardware delivery and workplace setup
- Software support and licensing
- שירותי IT מנוהלים
- Warehouse and logistics for IT equipment
- Local IT consulting and customization
פרטי קשר:
- Website: it-support-europe.com
- Address: Kantsingel 16B, 5349 AJ, Oss, Netherlands
- Phone: +31887773444
- E-mail: info@it-support-europe.com
- LinkedIn: www.linkedin.com/company/domain-dealbv
12. IT in Business
IT in Business offers on-site IT support for companies that need local engineers across Europe and other regions. The company provides flexible support plans that can cover short-term projects, large installations, or temporary replacement for in-house staff. Their engineers are available for scheduled visits or emergency cases.
Alongside on-site services, IT in Business also manages cloud solutions, security, and digital transformation projects. Their support model works well for companies with multiple locations or those that want extra coverage without hiring permanent staff.
נקודות עיקריות:
- On-site IT support across Europe and beyond
- Options for both short-term and ongoing coverage
- Works with companies of different sizes
- Support available for remote and local offices
- Helps with complex projects and migrations
שירותים:
- On-site IT support and maintenance
- Project and migration assistance
- IT security and compliance support
- Cloud services and remote working solutions
- Managed IT services for large and small businesses
- Help desk and technical troubleshooting
פרטי קשר:
- Website: www.itinbusiness.com
- Address: 40 Gracechurch Street, London EC3V 0BT, UK
- Phone: 02030211220
- E-mail: info@itinbusiness.com
- LinkedIn: www.linkedin.com/in/itinbusiness
- Twitter: x.com/ITINBUSINESSUK
13. Itelence
Itelence is an outsourcing provider based in Poland that offers IT services across Europe. Their model includes on-site IT support, remote delivery, and nearshore staffing solutions. Companies use Itelence for local presence when they need engineers at their offices, especially for support, migrations, and infrastructure management.
The company also delivers staff augmentation, consulting, and full managed teams. With a flexible approach, Itelence adapts its services to the size and needs of each client, from corporate IT departments to fast-growing product companies.
נקודות עיקריות:
- On-site IT support in Europe with local engineers
- Based in Poland with nearshore and offshore models
- Flexible engagement options for different business needs
- Combines on-site visits with remote support
- Works with enterprises, SaaS, finance, and retail
שירותים:
- On-site IT support and troubleshooting
- הגדלת צוות ה-IT
- IT consulting and advisory
- Nearshoring and offshoring models
- Cloud and data projects
- Support for corporate IT departments
פרטי קשר:
- Website: itelence.com
- Address: Marszałkowska 126/134, 00-008 Warszawa, Poland
- Phone: +48 22 551 96 21
- E-mail: contact@itelence.com
- LinkedIn: www.linkedin.com/company/itelence
14. Cardonet
Cardonet delivers on-site IT support services for businesses in London and across Europe. The company helps organizations by providing IT engineers directly at the workplace when internal teams need extra coverage or when remote assistance is not enough. On-site support can be arranged on a full-time, regular, or ad-hoc basis, depending on what the business requires at a given moment.
The service covers day-to-day troubleshooting, project assistance, and support during peak times or staff shortages. Cardonet’s engineers integrate with existing IT teams, bringing both technical expertise and consistency. The goal is to reduce disruption, keep systems reliable, and give companies predictable IT costs through flexible contracts and service agreements.
נקודות עיקריות:
- On-site IT support available across London and Europe
- Options for full-time, regular, or ad-hoc coverage
- Flexible contracts with predictable monthly costs
- Engineers work as part of the client’s IT team
- Focus on reducing downtime and ensuring business continuity
שירותים:
- On-site IT troubleshooting and maintenance
- IT staff cover for sickness, holidays, or peak demand
- Network and server management
- IT service desk and ticket resolution
- תמיכה באבטחה ותאימות
- Consulting and IT project assistance
פרטי קשר:
- Website: www.cardonet.co.uk
- Address: 7 Stean Street, London, UK, E8 4ED
- Phone: +44 203 034 2244
- E-mail: hello@cardonet.co.uk
- לינקדאין: www.linkedin.com/company/cardonet
- טוויטר: x.com/cardonetit
- פייסבוק: www.facebook.com/Cardonet
מַסְקָנָה
Wrapping things up, it’s clear that on-site IT support still has a real place in how businesses run across Europe. Remote tools can solve a lot, but when a server crashes, a network cable fails, or new hardware needs installing, you can’t beat having someone physically there to sort it out. That’s where these providers step in, making sure companies don’t get stuck waiting for a fix that needs hands-on attention.
What stands out is the variety. Some companies focus on smaller offices that just need reliable help on call, while others cover multinational operations with staff spread across different countries. The common thread is simple enough: making sure businesses can keep moving without IT problems slowing them down. If anything, the mix of local expertise and broader European reach shows that this kind of support isn’t going anywhere. It just adapts to how companies work today, balancing remote solutions with that all-important on-site presence.
