Keeping JD Edwards running smoothly is one of those ongoing responsibilities that rarely gets the spotlight, but everyone notices the moment it falters. For many organizations, the safest route is to lean on partners who understand the platform inside out and can support it across regions, workloads, and business cycles. The companies in this space bring a mix of technical depth, operational discipline, and the kind of steadiness that comes only with long-term work on complex ERP environments.
This guide looks at USA-based firms that provide global JD Edwards support. Rather than focusing on bold promises, it highlights the practical qualities that actually matter day to day: consistent communication, proven processes, and the ability to integrate with your internal team without friction. Each operates a little differently, but they share a common goal of helping businesses keep their JDE environment secure, stable, and ready for whatever comes next.
1. כלי עבודה מובילים
At A-listware, we focus on making global JD Edwards support practical and manageable for the companies we work with. Instead of trying to reinvent your processes, we fit into what you already have and strengthen it where needed. Our team handles the search, screening, and coordination of engineers, which removes a large part of the workload many companies struggle with when trying to build or expand their JDE support capability.
We work in distributed environments every day, so managing teams across time zones is a normal part of how we operate. This helps us stay consistent with both routine tasks and unexpected issues. When we join a project, we take time to understand how your environment is set up, what your internal team expects, and what pace feels right for you. That understanding shapes how we organize communication, handovers, and ownership of tasks.
In ongoing support work, we try to keep things simple. Our responsibility is to bring structure, reduce noise, and make sure nothing gets lost between teams. Whether we are handling maintenance, support tickets, or long term improvements, we aim for a steady, predictable rhythm that helps your JD Edwards environment remain stable and easy to manage.
נקודות עיקריות:
- Full involvement in candidate search, screening, and team coordination
- Experience supporting distributed engineering across multiple regions
- Predictable communication and workflow organization
- Ability to align with existing processes without forcing new models
- Support that adapts to long term operational needs
שירותים:
- JD Edwards technical and functional support
- CNC and development team augmentation
- Application and infrastructure management assistance
- Help desk and issue response
- Maintenance, updates, and ongoing enhancements
פרטי קשר:
- אֲתַר אִינטֶרנֶט: a-listware.com
- אֶלֶקטרוֹנִי: info@a-listware.com
- פייסבוק: www.facebook.com/alistware
- לינקדאין: www.linkedin.com/company/a-listware
- כתובת: נורת' ברגן, ניו ג'רזי 07047, ארה"ב
- טלפון: 1 (888) 337 93 73+
2. Oracle
Oracle provides global support for JD Edwards with a focus on stability and continuity for organizations that rely on the platform in daily operations. They maintain JD Edwards as part of their long running Applications Unlimited program, which means customers can continue using their existing setup with ongoing updates, documentation, and security patches. Their approach is built around helping companies stay on their current release while still having access to a defined roadmap and regular improvements.
Oracle also structured their JD Edwards support so that teams can keep familiar workflows without being pushed into sudden migrations or forced upgrades. They team offers access to technical resources, reference materials and training content that help internal teams manage their environment more confidently. Their support framework is designed to give companies time to plan future changes at their own pace rather than react to market pressure or product deadlines.
נקודות עיקריות:
- Long term support commitment through the Applications Unlimited program
- Ongoing security patches and software updates for JD Edwards
- No forced migration to cloud or new releases
- Access to documentation, training, and technical resources
- Consistent roadmap visibility for planning future changes
שירותים:
- JD Edwards EnterpriseOne support
- JD Edwards World support
- Premier Support for on premises applications
- Access to continuous innovation releases
- Technical documentation, training libraries and upgrade guidance
פרטי קשר:
- אתר אינטרנט: www.oracle.com
- פייסבוק: www.facebook.com/Oracle
- טוויטר: x.com/oracle
- לינקדאין: www.linkedin.com/company/oracle
- Phone: +1 (800) 633 0738
3. Rimini Street
The team at Rimini Street really builds their JD Edwards support around one main goal: helping companies keep their systems rock-solid stable without being constantly jerked around by the vendor’s required timelines. They partner with organizations that are completely happy maintaining their current JDE setup but desperately need a way to cut down on all the heavy lifting that usually comes with mandatory upgrades and endless maintenance. The Rimini Street model is truly focused on taking over the daily grind-all the issues, the customizations, and the technical needs that never stop-so the internal IT teams can finally shift their attention to bigger, more strategic priorities. By doing this, they’re essentially trying to give companies back control, allowing them to plan their major system changes entirely on their own schedule, which is a huge benefit.
Beyond just the support, Rimini Street combines it with managed services and strategic advisory work, which means clients can genuinely start thinking of them as a natural extension of their own IT department. Their engineers really take on the heavy responsibility for the daily firefighting – the troubleshooting, staying on top of compliance needs, and tackling those tricky interoperability challenges that tend to slow down older ERP environments. Alongside all that, the company offers smart tools and methods specifically designed to help organizations selectively modernize certain parts of their existing system without having to rip and replace their core JD Edwards. Ultimately, the entire approach is all about ensuring steady, reliable continuity, rather than forcing yet another disruptive change.
נקודות עיקריות:
- Focus on long term use of existing JD Edwards environments
- Support for customizations and day to day operational needs
- Structured response model with dedicated engineering resources
- Ability to extend internal teams with managed services
- Guidance for modernization without migrations
שירותים:
- Support for JD Edwards EnterpriseOne and JD Edwards World
- CNC managed services
- Application management and troubleshooting
- Compliance, tax, legal and regulatory update services
- Advisory and interoperability services
פרטי קשר:
- Website: www.riministreet.com
- E-mail: pr@riministreet.com
- Facebook: www.facebook.com/RiminiStreet
- Twitter: x.com/riministreet
- LinkedIn: www.linkedin.com/company/rimini-street
- Instagram: www.instagram.com/riministreet
- Address: 1700 South Pavilion Center Drive Suite 330, Las Vegas, Nevada 89135
- Phone: +1 (702) 839 9671
4. Spinnaker Support
Spinnaker Support provides third party JD Edwards services for companies that want to keep their current systems running without relying on the original vendor. They focus on helping organizations maintain older or highly customized JDE environments while avoiding the pressure of forced upgrades. Their team works to replace traditional support with a more direct, hands on model that aims to solve issues quickly and keep operations steady. Much of their work revolves around making sure clients can continue using the software they already have without interruptions.
Alongside support, Spinnaker Support offers managed services for companies that need additional help with daily administration or specialized technical tasks. They also provide security, interoperability assistance, and tools that help identify and resolve issues more efficiently. Their approach is centered on giving customers more control over their long term roadmap and letting them decide when and how to modernize. The focus is on reliability, predictable workflows, and support that aligns with each organization’s pace.
נקודות עיקריות:
- Third party JD Edwards support focused on long term system continuity
- Option to maintain existing JDE releases without vendor driven upgrades
- Managed services to extend internal IT capabilities
- Security and interoperability assistance for complex environments
- Tools to speed up issue analysis and resolution
שירותים:
- JD Edwards support for EnterpriseOne and World
- JD Edwards managed services and administration
- Consulting for system optimization and long term planning
- Security and vulnerability management services
- Interoperability and integration support
פרטי קשר:
- Website: www.spinnakersupport.com
- E-mail: info@spinnakersupport.com
- Facebook: www.facebook.com/spinnakersupportservices
- Twitter: x.com/spinnakersupprt
- LinkedIn: www.linkedin.com/company/spinnaker-support
- Address: 5445 DTC Parkway, Suite 850, Greenwood Village, CO 80111
- Phone: +1 (877) 476 0576
5. Syntax
Syntax provides JD Edwards support as part of their broader work with enterprise applications and cloud environments. They focus on helping companies keep their JDE systems working smoothly while handling upgrades, integrations, and modernization projects when needed. Their team supports both technical and functional tasks, and they often step in for organizations that are trying to simplify operations or plan long term changes. Much of their work involves coordinating JDE with other platforms, especially cloud services, and making sure the environment stays stable as those systems evolve.
Syntax also assists companies that want to move parts of their JD Edwards environment to the cloud or take advantage of newer tools while still keeping their core setup in place. Syntax team tends to approach support through structured engagements that adapt to how each business operates. Instead of pushing a single model, they focus on understanding where JDE fits into the larger application landscape and then supporting it in a way that avoids disruption. Their role is to keep day to day operations dependable while giving companies more room to plan improvements at their own pace.
נקודות עיקריות:
- Experience supporting mixed environments that include JD Edwards and cloud platforms
- Ability to manage upgrades, integrations, and long term modernization
- Support structured around each client’s existing workflows
- Focus on keeping operations stable during changes to surrounding systems
- Technical and functional assistance for ongoing JDE work
שירותים:
- JD Edwards managed services and support
- JDE upgrades, cloud migrations, and environment optimization
- Integration and interoperability assistance
- Application and technology assessments
- Functional, development, and CNC services
פרטי קשר:
- Website: www.syntax.com
- E-mail: hello@syntax.com
- LinkedIn: www.linkedin.com/company/syntax_57010
- Address: 601 Keystone Park Drive Suite 600, Morrisville NC 27560
- Phone: +1 (866) 705 6385
6. GSI
The folks at GSI deliver JD Edwards support as part of a much bigger package of enterprise services, which they manage for clients running some pretty complicated systems. They often team up with companies that are looking for consistent, reliable help to manage their JDE environment, especially those who rely on a mix of on-premise hardware, cloud services, and all sorts of connected applications. A lot of GSI’s day-to-day work is focused on helping client teams handle the usual operational stuff – the daily tasks, necessary updates, and all the technical questions that pop up – without causing the business to grind to a halt. They usually get involved when organizations want expert guidance that really slots right into how they already work, rather than some kind of forced, total reset of their current processes.
Beyond just the routine support calls, GSI frequently assists companies in rethinking entire pieces of their setup whenever a change is needed, whether that’s a big-time software upgrade, a strategic move to the cloud, or just improving certain areas that aren’t functioning as well as they should. They have specialists on staff who handle everything from functional issues and technical troubleshooting to CNC tasks, integrations, and security concerns. The overarching goal is to give companies enough comprehensive coverage to keep their JDE environment totally stable while also making sure they can still plan for the future. Their team always approaches JDE work in a very practical way, emphasizing the solutions that will genuinely keep the systems reliable and make them much easier to manage over the long run.
נקודות עיקריות:
- Broad support for JDE alongside other enterprise platforms
- Practical help with everyday issues, upgrades, and system improvements
- Ability to work within an existing setup instead of pushing large-scale changes
- Coverage across technical, functional, and CNC areas
- Support that fits companies running hybrid or multi-cloud environments
שירותים:
- JD Edwards managed services and operational support
- JDE upgrades, migrations, and cloud hosting assistance
- Functional consulting, CNC work, and troubleshooting
- Integration services for connecting JDE with other systems
- Security, assessments, and long term system planning
פרטי קשר:
- Website: www.getgsi.com
- E-mail: sales@getgsi.com
- Facebook: www.facebook.com/GSIInc1
- Twitter: x.com/GSIInc
- LinkedIn: www.linkedin.com/company/gsi-inc
- Instagram: www.instagram.com/get_gsi
- Address: 6595 Roswell Rd Ste G PMB 4003, Atlanta, GA, 30328
- Phone: +1 (855) 474 4377
7. Terillium
Terillium works with companies that use JD Edwards and need steady support to manage everything from day to day issues to more involved system changes. Their team helps organizations keep JDE running the way it should, whether that means sorting out functional questions, handling CNC work, or stepping in when something unexpected slows the system down. They tend to work closely with internal IT teams, filling in the gaps so companies don’t have to overstretch their own staff to keep the environment healthy.
The Terillium team also supports longer term efforts like upgrades, migrations, and cloud hosting for JDE. Terillium usually approaches these projects in a straightforward way, breaking things down into manageable steps so companies can move forward without disrupting operations. Their focus is on helping organizations maintain a stable setup while still having the option to modernize parts of their system when the time is right. Most clients of Terillium rely on them for a mix of practical troubleshooting and guidance on how to keep their ERP environment steady over time.
נקודות עיקריות:
- Longstanding focus on JD Edwards support and related services
- Works as an extension of internal IT teams for daily and project-based needs
- Helps with upgrades, migrations, and cloud hosting
- Covers both technical and functional JDE tasks
שירותים:
- JD Edwards managed services and ongoing support
- Upgrade and migration assistance for both E1 and World
- CNC, development, and functional consulting
- Cloud hosting guidance and environment management
- Training, performance reviews, and process support
פרטי קשר:
- Website: terillium.com
- דוא"ל: info@terillium.com
- טוויטר: x.com/terillium
- לינקדאין: www.linkedin.com/company/terillium
- Address: 201 E. Fifth St, Suite 2700 Cincinnati, Ohio 45202
- Phone: +1 (513) 621 9500
8. Redfaire
Redfaire provides global JD Edwards support for organizations that rely on JDE across different regions and time zones. Their team works with companies that want steady help managing day to day issues along with the larger technical side of the system. Much of their work focuses on keeping environments running smoothly while helping internal teams avoid bottlenecks that can appear when JDE interacts with other applications. They also support multilingual user bases, which makes them a fit for companies with operations spread across several countries.
Alongside ongoing support, Redfaire assists with upgrades, optimizations, and cloud moves, especially when clients are considering Oracle Cloud Infrastructure as a long term platform. They tend to approach these projects by looking at how the existing system is used and shaping the plan around that rather than forcing a major change all at once. Their work often blends functional help with technical tasks so companies can keep their JDE environment stable while planning improvements at a pace that suits them.
נקודות עיקריות:
- Global JDE support available across multiple languages
- Experience working with distributed teams and multinational operations
- Practical help with upgrades, optimizations, and cloud migrations
- Ability to support third party applications connected to JDE
- Focus on fitting into existing workflows rather than reshaping them
שירותים:
- JD Edwards managed support and technical assistance
- Upgrade planning, code current work, and optimization projects
- Support for user helpdesk tasks and functional questions
- Cloud migration support for Oracle Cloud Infrastructure
- Integration help and add on solutions for extending JDE
פרטי קשר:
- Website: www.redfaire.com
- E-mail: info@redfaire.com
- LinkedIn: www.linkedin.com/company/redfaire
- Phone: +1 (513) 842 8506
- Address: 2810 N. Church St., PMB 35331, Wilmington, Delaware 19802-4447
9. Era
The folks at Era primarily work with companies looking for reliable, steady support for their JD Edwards environment, especially those who really prefer a partner that can easily adapt to how they already operate. Their focus is completely on helping organizations keep their vital JDE system running smoothly without adding a lot of unnecessary complications. The company offers a range of services, anything from monitoring and quick troubleshooting all the way up to optimizing performance. Since their team is based in Quebec, they frequently support clients in both French and English.
In addition to the daily support, Era regularly steps in to help with things like version upgrades, ironing out process improvements, and successfully integrating JDE with more modern applications. When they take on these projects, Era tends to start by really looking at how the current system is actually being used and figuring out how the company genuinely wants to evolve, instead of just assuming a rigid, one-size-fits-all model will work. You’ll find a lot of their work revolves around implementing small, really manageable improvements that cut down on friction in the everyday operations. Whether they’re connecting JDE to another key system, making workflows a little bit smoother, or just training teams on new features, their goal is always to support the platform’s long-term use in a way that feels incredibly grounded and practical.
נקודות עיקריות:
- Bilingual JD Edwards support for companies operating in multiple regions
- Help with day to day monitoring, troubleshooting, and performance tuning
- Practical approach to upgrades and system improvements
- Support for integrating JDE with CRM, ecommerce, and other modern tools
- Focus on long term stability rather than forcing dramatic changes
שירותים:
- JD Edwards maintenance and support
- Customization and enhancements for workflows and reports
- Version upgrade planning and execution
- Integration solutions for connecting JDE with external applications
- Performance optimization and system tuning
פרטי קשר:
- Website: www.groupeconseilera.com
- E-mail: info@group-era.com
- Facebook: www.facebook.com/GroupeconseilERA
- LinkedIn: www.linkedin.com/company/groupe-conseil-era-era-consulting-group
- Address: 874 Walker Road, Suite C, City of Dover County of Den, Delaware, 19904, USA
10. Corning Data
Corning Data works with organizations that need steady, hands-on support for their JD Edwards environment. They tend to focus on the parts of JDE that keep everyday operations running, such as CNC administration, troubleshooting, and system monitoring. Their team has been working with JD Edwards for many years, and they approach support with a mix of technical depth and practical problem solving. Companies usually turn to Corning Data when they want a partner who can help them maintain stability, reduce downtime, and handle tasks their in-house teams may not have time for.
They also support broader JDE initiatives, including upgrades, cloud hosting, training, and general consulting. Instead of pushing a single service model, Corning Data adjusts their involvement depending on what a company already has in place. Some organizations use them for full managed support, while others bring them in for specific CNC functions or periodic improvements. Their work is generally grounded in making sure the environment stays predictable, secure, and easier to manage over time, without introducing.
נקודות עיקריות:
- Longstanding focus on JD Edwards technical and functional support
- CNC administration, troubleshooting, and monitoring for system stability
- Support models that adapt to each company’s internal capabilities
- Help with upgrades, cloud hosting, and user enablement
- Emphasis on reducing downtime and improving overall system performance
שירותים:
- JDE managed services and CNC support
- Technical troubleshooting and issue resolution
- Patching, updates, and application of ESUs
- Upgrade assistance and basic technical upgrade services
- System and security audits
פרטי קשר:
- אתר אינטרנט: corningdata.com
- פייסבוק: www.facebook.com/CorningData
- טוויטר: x.com/corningdata
- לינקדאין: www.linkedin.com/company/corning-data-services
- Address: 421 Fayetteville Street Suite 1100 Raleigh, NC 27601
- Phone: +1 (800) 455 5996
11. SmarterCommerce
The group at SmarterCommerce works closely with companies that really depend on JD Edwards and are searching for a reliable way to fully connect all their commerce activities back into the larger ERP environment. Essentially, they focus on helping organizations integrate everything: ecommerce, payments, retail systems, and even call center operations – into one coherent setup that speaks cleanly with JDE. Their team usually handles all the technical heavy lifting that often slows internal teams down, things like complex integrations, upgrades, CNC tasks, and keeping the system running day-to-day. By taking this on, SmarterCommerce gives businesses a much simpler way to manage all those moving parts that surround their core ERP without forcing them to custom-build everything from zero.
What’s more, they frequently partner with businesses that need their online stores, payment gateways, and retail systems to behave consistently across all sales channels. SmarterCommerce both builds and maintains these crucial integrations, making sure that critical information – we’re talking orders, pricing rules, customer details, and inventory levels – always stays perfectly aligned with JD Edwards. Their work tends to be a fit for organizations that value stable, predictable solutions and want a partner who knows JDE inside and out to manage all that complexity quietly in the background. The goal here isn’t so much about totally reinventing business processes, but rather keeping everything connected, dependable, and genuinely easy to maintain over the long haul.
נקודות עיקריות:
- Focus on connecting ecommerce, payments, POS, and call center operations with JD Edwards
- Practical support for companies needing stable integrations with JDE
- Experience with both B2B and B2C commerce setups
- Ongoing technical help for upgrades, CNC work, and environment stability
- Oracle-validated integrations for tighter alignment with JDE
שירותים:
- JD Edwards implementation and system rollouts
- Integration of JDE with ecommerce platforms, payment gateways, POS systems, and web applications
- Payment processing solutions integrated with JDE
- CNC services, environment monitoring, and administration
- Upgrades, patching, customization, and enhancements
- Continuous support and maintenance across JDE connected systems
פרטי קשר:
- Website: www.smartercommerce.net
- E-mail: solutions@smartercommerce.net
- Twitter: x.com/SmarterCommerce
- LinkedIn: www.linkedin.com/company/smartercommerce
- Phone: +1 (305) 567 3188
מַסְקָנָה
Looking across these JD Edwards global support companies in the USA, one thing becomes clear pretty quickly: most organizations aren’t just looking for someone to fix issues when they appear. They want partners who understand how JDE behaves in real life, who can keep the system moving without interrupting day to day work, and who can step in when something more complex needs attention. Each company approaches that responsibility in its own way, whether it’s through hands-on technical support, education and knowledge transfer, or long term process integration.
What matters most for any team choosing a support provider is finding the kind of help that fits how they already operate. Some prefer a teaching oriented partner, others want ongoing technical coverage, and some need deeper integration work that touches several parts of their business. There isn’t one perfect model for everyone, and that’s actually the strength of this landscape. It gives companies room to choose what feels right for their size, their internal skills, and their pace of change.
If there’s a takeaway here, it’s that good support usually shows up in the form of fewer surprises, fewer bottlenecks, and a JDE environment that feels manageable instead of overwhelming. Whether a company needs full managed services or just an extra layer of expertise, the options are there. The real value comes from picking the partner whose way of working aligns with how your team thinks and where you want to take your JDE system next.
