Support For Oracle JD Edwards Companies in the USA: What to Look For

  • Updated on Januar 10, 2026

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    Oracle JD Edwards is one of those systems that can quietly run a business for years – until something breaks, an upgrade gets postponed again, or the one person who knows the setup leaves. That is usually when teams start looking for outside help in the USA.

    This article is a curated list of Oracle JD Edwards support companies that work with American businesses. Some focus on day-to-day ticket support, others handle heavier work like CNC troubleshooting, performance tuning, integrations, security patches, or upgrade planning. The goal here is simple: make it easier to compare different types of support providers and quickly narrow down who might actually fit the way the system is used today.

    1. A-Listware

    A-listware provides support for Oracle JD Edwards teams across the USA, working alongside internal IT rather than trying to replace it. Our scope covers both cloud and on-premises setups, with a mix of ongoing support and project-based help depending on what the client needs. A lot of our work sits in the middle ground – keeping JD Edwards stable day to day while also taking on improvements when there is a clear reason to change something.

    We also handle practical support tasks around updates, modernization work, and infrastructure-related issues tied to JD Edwards environments. In some cases we run continuous monitoring and help desk coverage, while other engagements are more focused on upgrades, integrations, or tightening up how the system is managed.

    Wichtigste Highlights:

    • JD Edwards support and consulting for USA-based teams
    • Funktioniert sowohl mit Cloud- als auch mit On-Premises-Umgebungen
    • Offers technical and functional support options
    • 24/7 access to engineers and help desk specialists
    • Support can be ongoing or project-based

    Dienstleistungen:

    • JD Edwards technical support
    • Funktionale Unterstützung für JD Edwards
    • ERP modernization and integrations
    • Verwaltung von Clouds und Infrastrukturen
    • Helpdesk und verwaltete IT-Dienste
    • Prüfung und QA-Unterstützung
    • Unterstützung der Cybersicherheit
    • Unterstützung bei der Datenanalyse

    Kontakte:

    2. ERP-Suiten

    ERP Suites position themselves as a JD Edwards partner that covers advisory, functional consulting, and technology services under one roof. Their work spans day-to-day ERP support as well as longer-term initiatives like cloud planning, modernization, and process changes that sit around the JD Edwards core. A consistent theme across their materials is making JD Edwards easier to use in practice, not just keeping it running.

    Alongside support and consulting, they develop their own add-ons and tools around JD Edwards usage and visibility. That includes performance monitoring and user analytics, plus options that connect day-to-day workflows to JD Edwards through orchestrations, widgets, and a conversational assistant concept. Their writing leans into practical system improvement, with less focus on deep technical detail in public pages.

    Wichtigste Highlights:

    • JD Edwards support across the USA
    • Covers technical and functional work in one team
    • Provides managed services plus consulting and advisory
    • Offers internal tools focused on monitoring and usability
    • Focus areas include AI, cloud readiness, and automation

    Dienstleistungen:

    • Managed services for JD Edwards
    • Functional consulting
    • ERP advisory and roadmap planning
    • Cloud readiness and cloud solutions
    • Anwendung und CNC-Unterstützung
    • Upgrades and system tuning
    • Integrations and process optimization
    • Performance monitoring and ongoing checks
    • AI-related enablement tied to JD Edwards data and workflows

    Kontakte:

    • Website: www.erpsuites.com
    • E-mail: servicedesk@erpsuites.com
    • Instagram: www.instagram.com/erpsuites
    • LinkedIn: www.linkedin.com/company/erpsuites
    • Twitter: x.com/ERPSuites
    • Facebook: www.facebook.com/erpsuites
    • Adresse: 6281 Tri Ridge Blvd. Loveland, OH 45140
    • Telefon: 877-884-6526

    3. Spinnaker-Unterstützung

    Spinnaker Support provides third-party support, managed services, and consulting for Oracle JD Edwards, with an emphasis on organizations that want to keep running their current versions without being forced into upgrades. Their site frames this as a response to Oracle’s support posture, especially for versions that are under sustaining support. The core idea is to keep JD Edwards stable and supported while the customer controls the timing of any major change.

    Their approach centers on replacing Oracle’s portal-driven support model with direct access to experienced engineers and a broader managed services option. They also describe coverage across multiple JD Edwards product lines and versions, positioning their services as a long-term support path rather than a short stopgap.

    Wichtigste Highlights:

    • Third-party JD Edwards support as an alternative to Oracle support
    • Offers managed services and consulting alongside support
    • Covers multiple JD Edwards product lines and versions
    • Focus on keeping existing environments viable longer
    • Emphasis on engineer-led support over portal workflows

    Dienstleistungen:

    • JD Edwards third-party software support
    • Managed Services für JD Edwards-Umgebungen
    • JD Edwards consulting services
    • Support for EnterpriseOne and World versions

    Kontakte:

    • Website: www.spinnakersupport.com
    • E-Mail: info@spinnakersupport.com
    • LinkedIn: www.linkedin.com/company/spinnaker-support
    • Twitter: x.com/spinnakersupprt
    • Facebook: www.facebook.com/spinnakersupportservices
    • Anschrift: 5445 DTC Parkway, Suite 850, Greenwood Village, CO 80111
    • Telefon: +1 877 476 0576

    4. Corning Daten

    Corning Data treats JD Edwards support like an operations problem, not a “submit a ticket and wait” process. Their managed services are built around keeping the environment steady for everyday work, with coverage that includes helpdesk access and senior people handling incident triage when batches fail or users get blocked during close.

    A lot of their emphasis sits in the unglamorous parts of JDE that decide whether it runs smoothly: performance reviews to spot bottlenecks, structured testing so changes do not break production, and CNC work like package builds and promotions. They also call out support for regulated setups, where controlled access, documentation, and audit-friendly routines are part of how work gets done.

    Wichtigste Highlights:

    • Managed services focused on JD Edwards stability and uptime
    • 24/7 helpdesk coverage and incident handling
    • Senior functional and technical support included
    • CNC work called out as a core part of service delivery
    • Mentions compliance-oriented support practices for regulated environments

    Dienstleistungen:

    • JD Edwards-Anwendungsmanagementdienste
    • CNC managed services (server manager, builds, promotions)
    • Incident triage and resolution
    • Performance reviews and tuning support
    • Enhancements and configuration changes
    • Structured testing support for changes
    • Security, access control, and documentation support
    • Advisory for upgrades and hosting options

    Kontakte:

    • Website: corningdata.com
    • LinkedIn: www.linkedin.com/company/corning-data-services
    • Twitter: x.com/corningdata
    • Facebook: www.facebook.com/CorningData
    • Anschrift: 421 Fayetteville Street, Suite 1100, Raleigh, NC 27601
    • Telefon: 877-807-7702

    5. Briteskies

    Briteskies is the kind of JD Edwards partner that shows up when the work is messy – upgrades that keep getting delayed, World to EnterpriseOne moves, integrations that touch commerce, or projects that went sideways and need recovery. Their site puts the “how” up front: ask a lot of questions, define goals early, and keep the plan tight enough that the project does not wander.

    Besides, they stress coverage across both JD Edwards World and EnterpriseOne, which matters for teams living with mixed environments or long transition plans. Industry language is present throughout their content, and they frame most engagements around solving roadblocks that stop teams from using JDE the way they intend.

    Wichtigste Highlights:

    • EnterpriseOne and World support both referenced
    • Upgrade, migration, integration, and recovery projects mentioned
    • Planning and risk mitigation described as part of delivery
    • Managed services included alongside consulting work
    • Industry-specific framing appears across their JD Edwards pages

    Dienstleistungen:

    • JD Edwards consulting services
    • JD Edwards verwaltete Dienstleistungen
    • EnterpriseOne support and project delivery
    • World support and project delivery
    • World to EnterpriseOne migration support
    • JD Edwards eCommerce integration
    • Implementation recovery support
    • Related areas mentioned (security, EDI, staffing support)

    Kontakte:

    • Website: www.briteskies.com
    • LinkedIn: www.linkedin.com/company/briteskiesllc
    • Twitter: x.com/BriteskiesCle
    • Facebook: www.facebook.com/Briteskies
    • Anschrift: 2658 Scranton Road, Suite 3, Cleveland, Ohio 44113
    • Phone: 216-369-3600

    6. DSP

    DSP keeps their JD Edwards message simple: keep the application performing well and make sure it stays aligned with what the organization needs. They talk about advice and support first, then branch into upgrades, migrations, and ad-hoc consultancy for key projects. The tone is more “Oracle partner that does the work” than “big program rollout.”

    One specific thread they highlight is moving JD Edwards to Oracle Cloud Infrastructure. They describe that as a guided shift where consultants work alongside the customer team so the move is controlled and practical, rather than a disruptive overhaul. Proactive issue spotting is also part of how they explain ongoing support.

    Wichtigste Highlights:

    • JD Edwards services tied to a broader Oracle applications and database practice
    • Support described as shaped around the customer’s way of using JDE
    • Mix of proactive support and project consultancy
    • Upgrades and migrations are part of scope
    • OCI migration for JD Edwards is specifically mentioned

    Dienstleistungen:

    • JD Edwards support services
    • Upgrades und Migrationen
    • JD Edwards to OCI migration support
    • Ad-hoc JD Edwards consultancy
    • Performance and optimization support

    Kontakte:

    • Website: www.dsp.co.uk
    • E-Mail: enquiries@dsp.co.uk
    • LinkedIn: www.linkedin.com/company/dspglobal
    • Twitter: x.com/dsp_uk
    • Adresse: 1650 West End Blvd, Suite #100 St Louis Park, Minnesota, USA 55416
    • Telefon: +44 (0) 203 880 1686

    7. Terillium

    Terillium leans into breadth – they cover JD Edwards World and EnterpriseOne, plus the surrounding work that keeps environments usable: CNC and database services, development, integrations, security routines, monitoring, and training. Their managed services are described as flexible, meant to fill gaps when internal teams are stretched or when the system needs more attention than “basic support.”

    In addition, they put a lot of detail into what support includes in real life. Think backups and disaster recovery planning, preventative maintenance, orchestration assessments, performance optimization, and assessments that look across JDE and third-party integrations. On top of that, they talk about upgrade planning and cloud hosting options as paths teams can take without turning daily operations into a long disruption.

    Wichtigste Highlights:

    • EnterpriseOne and World support both included
    • Managed services cover functional, technical, and CNC areas
    • Proactive monitoring and preventative maintenance are emphasized
    • Training and assessments included as part of their support menu
    • Cloud hosting is presented as an extension of managed services

    Dienstleistungen:

    • Funktionelle und technische Unterstützung
    • CNC services and database support
    • Entwicklung und Integrationen
    • Backup and disaster recovery support
    • Überwachung und Leistungsoptimierung
    • Assessments (JDE and third-party integration reviews)
    • Upgrade and migration support
    • Training (Orchestrator, reporting tools, UDO, and more)
    • Cloud hosting support

    Kontakte:

    • Website: terillium.com
    • E-Mail: info@terillium.com
    • Twitter: x.com/terillium
    • LinkedIn: www.linkedin.com/company/terillium
    • Anschrift: 201 E. Fifth St, Suite 2700 Cincinnati, Ohio 45202
    • Telefon: 513-621-9500

    8. Kreisförmige Kante

    Circular Edge comes across as a JD Edwards shop that grew into a wider Oracle services firm. They still frame JD Edwards as a core part of what they do, but the site keeps pointing outward too – ERP work that connects to other systems, advisory work that sits above day-to-day support, and a strong thread around AI and automation inside enterprise application stacks.

    In the JD Edwards context, the examples they give are the ones teams usually care about when things change: upgrades, migrations, tools work, CNC and functional support, and integrations that connect JDE to CRM or commerce processes. They also mention a “Smart Help” style approach that suggests support can scale up and down depending on the phase a client is in.

    Wichtigste Highlights:

    • JD Edwards positioned as a foundation service line
    • CNC and functional support are repeatedly referenced
    • Integrations connecting JDE to other systems are a common theme
    • Support described in a way that can flex with demand
    • AI and automation language appears across their ERP messaging

    Dienstleistungen:

    • JD Edwards Beratung und Unterstützung
    • Funktionale Unterstützung für JD Edwards
    • JD Edwards CNC-Unterstützung
    • Upgrades and migration work
    • Integration services around JD Edwards
    • Process configuration and troubleshooting support
    • Monitoring approach referenced for oversight
    • AI-related ERP advisory

    Kontakte:

    • Website: www.circularedge.com
    • E-Mail: contact@circularedge.com
    • LinkedIn: www.linkedin.com/company/circular-edge
    • Anschrift: Circular Edge LLC - USA 399 Campus Drive, Suite # 102 Somerset, NJ 08873
    • Telefon: 1-877-533-0002

    9. GSI

    GSI’s JD Edwards pages read like a checklist of what an ERP team typically ends up needing over time. EnterpriseOne and World are both covered, and the scope ranges from managed services (app, dev, CNC) to upgrades, migrations, implementations, orchestrations, and cloud hosting options. The tone is more “here is everything they can take on” than a narrow support pitch.

    They also attach a long tail of supporting services that often sit next to JDE in the real world – integrations and middleware, EDI, reporting, security, database administration, HA/DR design, proactive monitoring, and project recovery. In other words, they describe JD Edwards support as part of a larger environment, not a standalone app that lives in isolation.

    Wichtigste Highlights:

    • EnterpriseOne and World services listed side by side
    • Managed services plus upgrades, migrations, and implementations
    • Orchestrator work and training included
    • Cloud and hosting support tied to JD Edwards operations
    • Adjacent services listed (integrations, EDI, security, DBA, HA/DR)

    Dienstleistungen:

    • JD Edwards managed services (application, development, CNC)
    • Implementations, upgrades, and migrations
    • Orchestrator services and training
    • Cloud and hosting services
    • Integrations, middleware, and EDI
    • Reporting and dashboards
    • Sicherheitsdienste
    • Database administration (SQL, Oracle, DB2)
    • HA/DR architecture design
    • Proactive monitoring, alerts, and system checks
    • Project recovery, gap analysis, data conversions
    • Custom development and web-related work

    Kontakte:

    • Website: getgsi.com
    • E-Mail: sales@getgsi.com
    • Instagram: www.instagram.com/get_gsi
    • Twitter: x.com/GSIInc
    • Facebook: www.facebook.com/GSIInc1
    • Adresse: 6595 Roswell Rd Ste G PMB 4003, Atlanta, GA, 30328
    • Telefon: (855)-474-4377

    10. GroupeConseil Era

    GroupeConseil Era talks about JD Edwards EnterpriseOne as a platform that can be pushed further when it is actively maintained and improved, not left on autopilot. Their content is centered on managed services and continuous improvement, with a clear focus on modernizing the way teams use JD Edwards day to day, especially in complex, multi-site environments.

    A lot of their examples sit in operational areas like finance, supply chain, manufacturing, and asset management, plus automation through Orchestrator and integrations. They also mention their own add-on solutions that connect into JD Edwards, including tools aimed at warehouse and maintenance workflows, positioned as extensions that stay tied to the ERP.

    Wichtigste Highlights:

    • Focused on JD Edwards EnterpriseOne environments
    • Managed services combined with continuous improvement work
    • Strong emphasis on Orchestrator, automation, and integrations
    • Mentions multi-site and process-heavy operating models
    • References add-on solutions connected to warehouse and maintenance workflows

    Dienstleistungen:

    • JD Edwards verwaltete Dienstleistungen
    • Continuous improvement and optimization support
    • JD Edwards implementation and migration support
    • User interface and usability improvements (as described on their site)
    • Orchestrator automation and integration work
    • Integration support across third-party and cloud applications
    • Warehouse management solution tied to JD Edwards
    • Equipment maintenance management solution tied to JD Edwards

    Kontakte:

    • Website: www.groupeconseilera.com
    • E-Mail: info@group-era.com
    • LinkedIn: www.linkedin.com/company/groupe-conseil-era-era-consulting-group
    • Facebook: www.facebook.com/GroupeconseilERA
    • Anschrift: 874 Walker Road, Suite C, Stadt Dover, Grafschaft Den, Delaware, 19904, USA
    • Telefon: 1-866-990-0372

     

    11. Rimini Street

    Rimini Street focuses on third-party support for Oracle JD Edwards, aimed at organizations that want to keep their current environments running without being pushed into constant upgrade cycles. Their JD Edwards content revolves around supporting existing EnterpriseOne and World setups, including customized areas that standard support models often treat as out of scope.

    Beyond the core support promise, their site is organized around a set of named service lines that sit next to JD Edwards coverage – managed services, consulting, protection, connectivity, and monitoring. They also spend time on “add AI without upgrades” messaging, framing it as automation and newer capabilities layered on top of the current JDE footprint rather than a mandatory replatforming effort.

    Wichtigste Highlights:

    • Third-party JD Edwards support for EnterpriseOne and World
    • Support model includes help with customizations and complex issues
    • Managed services and consulting offered alongside support
    • Mentions options for monitoring and security-focused coverage
    • AI and automation capabilities discussed as add-ons to existing JDE

    Dienstleistungen:

    • Third-party support for JD Edwards EnterpriseOne
    • Third-party support for JD Edwards World
    • CNC-gesteuerte Dienstleistungen
    • Verwaltete Dienste für Anwendungen
    • Consulting services for JD Edwards-related projects
    • Security and protection-focused support options
    • Monitoring and watch-style services
    • Integration and connectivity support options (as described in their product lines)

    Kontakte:

    • Website: www.riministreet.com
    • E-Mail: pr@riministreet.com
    • Instagram: www.instagram.com/riministreet
    • LinkedIn: www.linkedin.com/company/rimini-street
    • Twitter: x.com/riministreet
    • Facebook: www.facebook.com/RiminiStreet
    • Anschrift: Rimini Street, Inc. 1700 South Pavilion Center Drive, Suite 330 Las Vegas, Nevada 89135
    • Telefon: +1-702-839-9671

    12. Syntax

    Syntax frames JD Edwards managed services around structured coverage for operational risk areas like downtime, patching, security, and limited in-house capacity. Their messaging is built around an application managed services model that includes proactive monitoring, performance tuning, and ongoing support, including hybrid and cloud considerations.

    A strong theme on their JD Edwards pages is operational structure – ITSM practices, a growing knowledge base, and automation for repetitive admin work like object transfers, package builds, log handling, and data refreshes. They also highlight proprietary products for monitoring and security use cases, including tools positioned for fraud detection and selective encryption inside JD Edwards, with security described as continuous management rather than a one-off setup.

    Wichtigste Highlights:

    • Application managed services approach for JD Edwards operations
    • Proactive monitoring and performance tuning are central themes
    • Emphasis on ITSM processes, knowledge base, and service structure
    • Proprietary tools referenced for monitoring and security use cases
    • Security services described as ongoing management, not just implementation

    Dienstleistungen:

    • JD Edwards-Anwendungsmanagementdienste
    • 24/7 support coverage and SLA-based support (as described)
    • Leistungsoptimierung und proaktive Überwachung
    • Patch management and ERP component maintenance
    • Security services (monitoring, vulnerability management, event support)
    • Disaster recovery support for JD Edwards environments
    • Automation for admin tasks (package builds, object transfers, log handling, data refreshes)
    • Monitoring tooling (EnterpriseCare), fraud detection (FraudID), and encryption tooling (EnCrypto)

    Kontakte:

    • Website: www.syntax.com
    • E-Mail: support@syntax.com
    • LinkedIn: www.linkedin.com/company/syntax_57010
    • Anschrift: 601 Keystone Park Drive, Suite 600, Morrisville NC 27560
    • Telefon: +1-866-772-8242

    13. Redfaire

    Redfaire positions their JD Edwards support around managed services with always-on coverage and a ticketing setup that can be accessed by phone, email, or a service desk tool. They describe support as something that can either fully replace internal coverage or fill gaps in a client’s existing helpdesk, depending on how the IT team is structured.

    Their scope is described as wider than JD Edwards alone, since many issues show up in connected applications and the user experience layer. Cloud hosting comes up through their Cloud 9 offering, and they mention Oracle CMSP recognition plus ISO 27001 certification in the context of how they run security processes and governance.

    Wichtigste Highlights:

    • Global JD Edwards support with around-the-clock coverage
    • Support can be outsourced fully or used to strengthen internal teams
    • Mentions coverage that extends to third-party applications
    • Cloud hosting and support offered as a dedicated track
    • Security processes and governance are described as embedded in delivery

    Dienstleistungen:

    • JD Edwards support and managed services
    • Service desk support via phone, email, and Zendesk (as described)
    • Support packages for full outsourcing or co-managed support
    • Cloud hosting and support for JD Edwards (Cloud 9)
    • Support for third-party applications connected to the JD Edwards environment
    • Security monitoring and incident response processes (as described)
    • JD Edwards consulting and data managed service mentioned in navigation areas

    Kontakte:

    • Website: www.redfaire.com
    • E-Mail: sales@redfaire.com
    • LinkedIn: www.linkedin.com/company/redfaire
    • Anschrift: 2810 N. Church St., PMB 35331 Wilmington, Delaware 19802-4447
    • Telefon: +1 (513) 842-8506

    14. Denovo

    Denovo lays out JD Edwards support as part of a broader menu that includes managed services, hosting, consulting, and project work. Their JD Edwards pages focus on coverage across application, development, and technical needs, plus options for running JD Edwards in hosted or cloud models rather than maintaining hardware in-house.

    Their JD Edwards content also leans into the lifecycle work that tends to stack up over time – upgrades, World to EnterpriseOne migration projects, and efforts to stay code current so the platform does not drift too far behind. They include licensing and subscription-style options in the same JD Edwards section, suggesting they support not only delivery and operations, but also how organizations structure ownership and costs.

    Wichtigste Highlights:

    • JD Edwards support, hosting, and consulting presented as connected services
    • Managed services include application, development, and technical coverage
    • World to EnterpriseOne migration work is a dedicated area
    • Mentions code current strategy for EnterpriseOne
    • Licensing and subscription-style options are included in their JD Edwards scope

    Dienstleistungen:

    • JD Edwards verwaltete Dienstleistungen
    • JD Edwards support (24/7 coverage is mentioned on their site)
    • Hosting and managed hosting for JD Edwards
    • OCI hosting options
    • JD Edwards consulting services
    • World to EnterpriseOne migration support
    • Upgrade-Dienste
    • Implementierung von Dienstleistungen
    • Code current strategy support
    • JD Edwards SaaS option (as described)
    • Licensing services and financing or subscription models

    Kontakte:

    • Website: www.denovo-us.com
    • E-Mail: sales@denovo-us.com
    • LinkedIn: www.linkedin.com/company/denovo
    • Twitter: x.com/DenovoCloud
    • Facebook: www.facebook.com/DenovoCloud
    • Anschrift: Denovo, 371 Centennial Pkwy, Suite 220 Louisville, CO 80027
    • Telefon: +18774336686

     

    Abschließende Überlegungen

    JD Edwards support in the USA is not one-size-fits-all, and this list makes that pretty obvious. Some teams mainly need a steady hand for day-to-day tickets and CNC upkeep. Others are dealing with bigger things at the same time – upgrades that keep slipping, old integrations that nobody wants to touch, or a move toward cloud hosting that has to be done carefully, not quickly.

    The most useful takeaway is to match the support model to the reality of the environment. If the system is stable but heavily customized, support that can work inside those custom areas matters. If the problem is capacity, then responsiveness and coverage are the difference between calm operations and constant fire drills. And if the goal is gradual modernization, it helps when support is not only reactive, but can also plan, document, and keep changes from turning into surprises.

    In the end, “good support” usually feels boring – fewer late-night escalations, fewer mysteries around why something broke, and fewer projects that stall because nobody has time. When support does its job, the ERP stops being a daily concern and goes back to being what it was supposed to be: the system in the background that lets people get work done.

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