If your business runs on JD Edwards, you already know the deal: it’s a powerhouse for your supply chain and finance, but it can be a nightmare to maintain as it ages. Between the pressure to migrate to the cloud and the struggle to find talent who actually understands legacy code, managing it in-house often feels like a losing battle. You don’t just need a vendor; you need a partner who won’t treat your ERP like a generic ticket queue. Whether you’re looking to slash costs via third-party maintenance, desperately need a CNC specialist for a 9.2 upgrade, or want to outsource development entirely, the right choice depends on your specific “pain point.” In this 2026 guide, we’ve cut through the marketing fluff to highlight the top JDE support players in the USA who are actually delivering on reliability and ROI.
1. A-Listware
We focus on IT outsourcing staffing solutions with a strong emphasis on JD Edwards-related development and support needs when clients require it. Our approach involves handling the full cycle of building and managing remote development teams – from interviews and hiring to day-to-day oversight – so clients can stay concentrated on their core business vision and strategy. We draw on solid experience in software development to supply skilled professionals who integrate smoothly into existing setups, whether the work involves custom JD Edwards enhancements, integrations, or ongoing maintenance tasks.
We keep things straightforward by acting as a reliable extension of the client’s internal efforts. Communication stays clear and consistent, budgets remain predictable through flexible arrangements, and the goal is always practical results that support long-term project stability without unnecessary complications.
Wichtigste Highlights:
- Full-cycle team building and management
- Focus on seamless integration with client processes
- Clear and consistent communication
- Flexible staffing arrangements
Dienstleistungen:
- IT-Outsourcing Personalbeschaffung
- Verwaltung von Fernentwicklungsteams
- Unterstützung bei der Softwareentwicklung
- Custom development and enhancements
Kontaktinformationen:
- Website: a-listware.com
- Telefon: +1 (888) 337 93 73
- E-Mail: info@a-listware.com
- Anschrift: North Bergen, NJ 07047, USA
- LinkedIn: www.linkedin.com/company/a-listware
- Facebook: www.facebook.com/alistware
2. Spinnakerstütze
Spinnaker Support offers third-party support for JD Edwards as an alternative when systems fall under Oracle sustaining support. This covers versions without new updates, fixes, security alerts, or upgrade scripts from the vendor. The service lets organizations keep using existing ERP setups without pressure to upgrade for added functionality. Third-party support, managed services, and consulting help maintain value from the current software until a change actually makes sense for the business. Support runs around the clock, with expertise in tracking issues and product details across different industries.
Managed services extend internal IT capabilities by handling day-to-day management and bringing in specialized skills when needed. The model addresses limitations from vendor sustaining support by providing ongoing assistance, security maintenance, and interoperability without imposed end-of-life restrictions.
Wichtigste Highlights:
- Third-party support for JD Edwards
- No forced upgrades
- Continued support for all versions
- 24/7 customer support
Dienstleistungen:
- Unterstützung von Drittanbieter-Software
- Verwaltete Dienste
- Beratung
- Issue tracking and resolution
Kontaktinformationen:
- Website: www.spinnakersupport.com
- Telefon: +1 877 476 0576
- E-Mail: info@spinnakersupport.com
- Anschrift: 5445 DTC Parkway, Suite 850, Greenwood Village, CO 80111
- LinkedIn: www.linkedin.com/company/spinnaker-support
- Facebook: www.facebook.com/spinnakersupportservices
- Twitter: x.com/spinnakersupprt
3. Terillium
Terillium provides managed services for JD Edwards EnterpriseOne and World. Support covers technical, application, and CNC/database areas, with resolution available around the clock. Additional help includes training for users, planning upgrades for both versions, ongoing improvement of business processes, and maintenance of security and performance. Services adjust to fit specific business situations, whether extra hands are needed for maintenance, resources run short internally, or system performance requires attention. The setup positions the support group as an extension of the in-house team.
Consulting ties into implementations, upgrades, and special projects, with an emphasis on delivering practical results aligned with business operations.
Wichtigste Highlights:
- Flexible managed services
- 24/7 issue resolution
- Schulungen für Benutzer
- Planung der Aufrüstung
Dienstleistungen:
- Comprehensive technical and application support
- CNC- und Datenbankunterstützung
- JDE training
- Planung der Aufrüstung
- Continuous improvement
- Security and performance maintenance
Kontaktinformationen:
- Website: terillium.com
- Telefon: (513) 621-9500
- E-Mail: info@terillium.com
- Anschrift: 201 E. Fifth Street, Suite 2700 Cincinnati, Ohio 45202
- LinkedIn: www.linkedin.com/company/terillium
- Twitter: x.com/terillium
4. Cyret
Cyret delivers JD Edwards managed support and services with a focus on predictable monthly costs. Businesses handle core activities while IT and ERP systems stay covered through scalable solutions. Support as a service allows picking the right fit, with one provider managing everything from desktop to ERP under a follow-the-sun model for response times and savings. A repeatable methodology relies on documented processes, support repositories, and experienced staff to cut costs and speed up recovery from issues. Many common problems come pre-documented with proven fixes.
Offerings started for JD Edwards EnterpriseOne and World, using configurable setups and features like depot and local pre-configured machines to reduce on-site staffing needs and improve overall support efficiency.
Wichtigste Highlights:
- Predictable monthly costs
- Follow-the-sun support model
- Documented processes and repositories
- Configurable support offerings
Dienstleistungen:
- JD Edwards managed support
- Support as a service
- Issue resolution with proven solutions
- IT and ERP system maintenance
Kontaktinformationen:
- Website: www.cyret.com
- Telefon: +1 (703) 365 9599
- E-Mail: info@cyret.com
- Adresse: 10687 Gaskins Way, Suite 200, Manassas, VA 20109
- LinkedIn: www.linkedin.com/company/cyret-technologies
- Facebook: www.facebook.com/CyretTechnologies
- Twitter: x.com/cyrettechnolog1
- Instagram: www.instagram.com/cyret_technologies
5. Oracle
Oracle delivers support for JD Edwards EnterpriseOne as the primary vendor behind the software. The focus stays on providing ongoing maintenance through Premier Support for the current release like EnterpriseOne 9.2, which continues with access to fixes, updates, security patches, and new features delivered in a continuous innovation model. This setup helps keep systems aligned with modern user experiences and integrated digital tools without forcing major overhauls right away. Support includes resources for troubleshooting, certifications, and planning around platform requirements.
For older releases, support shifts to sustaining levels once premier phases end, offering indefinite basic assistance but without new enhancements or fixes for non-critical issues. The approach prioritizes stability for existing implementations while encouraging gradual modernization when it fits business needs.
Wichtigste Highlights:
- Vendor-provided Premier Support for latest releases
- Continuous innovation updates
- Access to fixes and security patches
- Sustaining Support for older versions
Dienstleistungen:
- JD Edwards EnterpriseOne support
- Updates and enhancements
- Troubleshooting and maintenance
- Platform certification guidance
Kontaktinformationen:
- Website: www.oracle.com
- Telefon: +1.800.633.0738
- LinkedIn: www.linkedin.com/company/oracle
- Facebook: www.facebook.com/Oracle
- Twitter: x.com/oracle
6. Redfaire
Redfaire handles JD Edwards support and managed services with an emphasis on availability whenever needed. Support runs continuously, allowing users to submit issues through multiple channels like phone, email, or a ticketing system. Packages adjust to fit different situations, whether handling full IT support outsourcing or adding strength to an existing internal setup. Response and resolution commitments come built in, with credits applied if targets get missed.
The service covers the Oracle JD Edwards product line along with third-party applications connected to it. Emphasis goes toward maintaining system value through consistent assistance in various languages.
Wichtigste Highlights:
- Continuous availability for support
- Multiple ticket submission options
- Tailored support packages
- Response and resolution commitments
Dienstleistungen:
- JD Edwards-Unterstützung
- Verwaltete Dienste
- Third-party application support
- Issue submission and resolution
Kontaktinformationen:
- Website: www.redfaire.com
- Telefon: +1 (513) 842 8506
- E-Mail: info@redfaire.com
- Anschrift: 2810 N. Church St., PMB 35331 Wilmington, Delaware
- LinkedIn: www.linkedin.com/company/redfaire
7. Vigilens
Vigilens handles JD Edwards business challenges through consulting and support. Consultants draw on knowledge of the ERP system and industry contexts to address common issues clients encounter. For support and managed services, the focus stays on building trust and clear communication to resolve issues quickly and effectively. Support remains personalized, without requiring commitment to a fixed number of tickets, which helps control spending. A delegation limit gets set together, so simpler requests process automatically while larger ones come with estimates for approval first. Consultants who handle support also work on projects, bringing both technical JD Edwards skills and business understanding to the table.
The approach emphasizes flexibility in defining assistance levels, quick responses to problems, and assigning issues to people familiar with the specific business setup. This setup aims to keep the ERP optimized while adapting to varying needs over time.
Wichtigste Highlights:
- No fixed ticket volume commitment
- Delegation limit for handling requests
- Consultants with both JD Edwards and business knowledge
- Partnership focused on trust and communication
Dienstleistungen:
- JD Edwards-Beratung
- Unterstützung und verwaltete Dienste
- Issue resolution
- ERP optimization advice
Kontaktinformationen:
- Website: vigilens.com
- LinkedIn: www.linkedin.com/company/vigilens
8. Briteskies
Briteskies works with JD Edwards EnterpriseOne and World through consulting and managed services. Support addresses a range of needs, from handling day-to-day system upkeep to tackling upgrades, migrations between versions, and integrations like eCommerce platforms. The setup brings functional and technical resources together to deal with roadblocks in business processes or technical configurations. Services aim at improving how the ERP fits into operations and extending what the system can do practically.
Consulting covers implementations gone sideways, recovery efforts, and custom development when standard setups fall short. Dual experience across both main JD Edwards lines helps in spotting and clearing issues efficiently.
Wichtigste Highlights:
- Coverage for both EnterpriseOne and World
- Focus on upgrades and migrations
- eCommerce integration handling
- Problem resolution for business processes
Dienstleistungen:
- JD Edwards verwaltete Dienstleistungen
- Consulting for implementations and upgrades
- Funktionelle und technische Unterstützung
- Integration der eCommerce-Plattform
Kontaktinformationen:
- Website: www.briteskies.com
- Telefon: 216.369.3600
- Adresse: 2658 Scranton Road, Suite 3 Cleveland, Ohio 44113
- LinkedIn: www.linkedin.com/company/briteskies-llc
- Facebook: www.facebook.com/Briteskies
- Twitter: x.com/BriteskiesCLE
9. Rimini Street
Rimini Street provides third-party support for JD Edwards as an option separate from the original vendor. The model supports existing on-premise setups for extended periods, handling complex customizations, issues, and maintenance without requiring migrations or forced upgrades. Response times get guaranteed for problem resolution, and the approach allows keeping current investments intact while redirecting resources elsewhere. Support includes ways to add modern elements like workflow automation through composable methods without full system replatforming.
Services target stability for highly customized releases, focusing on operational efficiency and avoiding unnecessary vendor-driven changes. Expertise covers deep ERP troubleshooting and proprietary tools to manage ongoing needs.
Wichtigste Highlights:
- Third-party support model
- Extended support duration for current setups
- Handling of customizations
- Guaranteed response times
Dienstleistungen:
- Premium JD Edwards support
- Verwaltete Dienste
- Issue resolution for complex problems
- Add-on capabilities without upgrades
Kontaktinformationen:
- Website: www.riministreet.com
- Telefon: +1-702-839-9671
- E-Mail: pr@riministreet.com
- Anschrift: 700 South Pavilion Center Drive Suite 330 Las Vegas, Nevada 89135
- LinkedIn: www.linkedin.com/company/rimini-street
- Facebook: www.facebook.com/RiminiStreet
- Twitter: x.com/riministreet
- Instagram: www.instagram.com/riministreet
10. RST Solutions
RST Solutions handles JD Edwards managed services for both World and EnterpriseOne versions. Consultants cover application support, development, database management, issue fixes, process tweaks, scalability adjustments, user training, and ongoing system improvements. The setup lets internal groups concentrate on main business priorities while the support side deals with keeping the ERP stable, integrated, and ready to scale. Functional and technical assistance comes into play for optimization, project coordination, and automation where it fits.
Services include round-the-clock help desk access for quick fixes on errors or outages, with support spread across locations in the USA. A single dedicated contact manages enhancements, upgrades, and general improvements. No requirement for long-term commitments exists, so arrangements stay flexible and adjustable as needs change.
Wichtigste Highlights:
- Coverage for JD Edwards World and EnterpriseOne
- 24/7-Helpdesk-Unterstützung
- Single point of contact
- Flexible contract terms
Dienstleistungen:
- JD Edwards verwaltete Dienstleistungen
- Application and development support
- Database and technical support
- Issue resolution
- Prozessoptimierung
- Training and continuous improvements
Kontaktinformationen:
- Website: www.rstsolutions.com
- Telefon: 1-610-232-0036
- E-Mail: info@rstsolutions.com
- Anschrift: Vereinigte Staaten 255 Great Valley Parkway, Suite 100, Malvern, PA-19355
- LinkedIn: www.linkedin.com/company/rst-solutions-inc-
11. GSI
GSI provides managed services for JD Edwards through plans like AppCare, covering EnterpriseOne and World environments. Support reaches CNC functions, applications, development, database administration, security, orchestrations, and related areas. Access opens up to handling new features, user training, and other routine or advanced needs. The service takes on day-to-day management so internal staff can shift attention to strategic work, customer focus, or core operations.
Multiple support plan options exist to match specific situations, with emphasis on keeping the complex, data-heavy ERP performing reliably. Database and deployment choices, along with cloud setups (private, public, or hybrid), factor into the ongoing assistance.
Wichtigste Highlights:
- Support plans tailored to needs
- Coverage across CNC, apps, dev, DB, security
- Focus on freeing internal resources
- Handling for new features and training
Dienstleistungen:
- JD Edwards verwaltete Dienstleistungen
- CNC-Unterstützung
- Application and development support
- Database and security support
- Orchestrations assistance
- User training
Kontaktinformationen:
- Website: www.getgsi.com
- Telefon: (855)-474-4377
- E-Mail: sales@getgsi.com
- Adresse: 6595 Roswell Rd Ste G PMB 4003 Atlanta, GA 30328
- LinkedIn: www.linkedin.com/company/gsi-inc-
- Facebook: www.facebook.com/GSIInc1
- Twitter: x.com/GSIInc
- Instagram: www.instagram.com/get_gsi
12. Corning Data
Corning Data manages JD Edwards environments with support from U.S.-based senior CNC and application specialists. Coverage includes all main versions like World and EnterpriseOne, with strong handling of the proprietary CNC architecture. Services involve performance monitoring, updates, technical troubleshooting, and optimization efforts. Disaster recovery options and hosting come through private setups, AWS, or Azure integrations.
Help desk operates around the clock from U.S. locations, providing consistent access to fixes and advice. A dedicated contact oversees support, enhancements, upgrades, and general system work. Arrangements remain flexible without locking into long-term deals.
Wichtigste Highlights:
- U.S.-based 24/7 help desk
- Expertise in CNC architecture
- Hosting and disaster recovery options
- Dedicated single contact
Dienstleistungen:
- JD Edwards verwaltete Dienstleistungen
- CNC and application support
- Optimierung der Leistung
- 24/7 monitoring and technical help
- Patches and upgrades
- Cloud hosting (private, AWS, Azure)
Kontaktinformationen:
- Website: corningdata.com
- Telefon: 877-807-7702
- Adresse: 421 Fayetteville Street Suite 1100 Raleigh, NC 27601
- LinkedIn: www.linkedin.com/company/corning-data-services
- Facebook: www.facebook.com/CorningData
- Twitter: x.com/corningdata
13. EPIQ
EPIQ provides JD Edwards EnterpriseOne services with a focus on consulting, implementation, upgrades, migration, and managed support. The company works with the ERP system’s built-in flexibility to handle various business functions across industries like manufacturing, distribution, and construction. Services aim at system configuration, optimization, and staff training to keep operations running smoothly and make better use of the platform’s features for cost tracking, budgeting, and financial processes.
Managed services include ongoing assistance from JD Edwards specialists who handle day-to-day needs, system upkeep, and adjustments for business growth. The approach covers on-site or off-site implementation, migrations, essential upgrades, and user education to maintain functionality without major disruptions.
Wichtigste Highlights:
- Schwerpunkt JD Edwards EnterpriseOne
- Managed service and support options
- Implementation and migration handling
- Staff training and system optimization
Dienstleistungen:
- JD Edwards-Beratung
- Implementierung von Dienstleistungen
- Upgrades und Migration
- Verwaltete Dienste
- Orchestrator support
- User education
Kontaktinformationen:
- Website: epiqinfo.com
- Telefon: +1 (424)-259-3747
- E-Mail: sales@epiqinfo.com
- Anschrift: 17777, Center Court Drive N., Suite 600, Cerritos, CA, USA 90703
- LinkedIn: www.linkedin.com/company/epiq-softech
- Facebook: www.facebook.com/epiqinfotech
- Twitter: x.com/epiqinfotech
14. Fassung 1
Version 1 offers JD Edwards ASPIRE managed services focused on keeping applications current, performing well, and available. The service covers day-to-day support and maintenance tasks so internal efforts can shift toward business priorities and strategic work. Support extends to systems of different sizes, ages, technologies, or origins – whether on-premise, cloud-hosted, legacy, or modern setups. A 24-hour service desk handles JD Edwards issues continuously. Automation gets prioritized to cut down on incidents and streamline routine processes.
Service tiers allow customization, building from basic to more advanced options. Value-led agreements replace standard SLAs to align with actual business benefits. The approach includes enhancements, optimization, and security measures across the JD Edwards estate, regardless of who originally built or hosts the system.
Wichtigste Highlights:
- ASPIRE managed service model
- 24-hour service desk availability
- Automation-first approach
- Customizable service tiers
Dienstleistungen:
- JD Edwards verwaltete Dienstleistungen
- Unterstützung und Wartung von Anwendungen
- Enhancements and optimization
- Issue handling through service desk
Kontaktinformationen:
- Website: www.version1.com
- Phone: +1 (708) 608 0323
- Address: 15255 S. 94th Avenue, Suite 500, Orland Park, IL 60462, USA
- LinkedIn: www.linkedin.com/company/version-1
- Facebook: www.facebook.com/Version1Group
- Twitter: x.com/version1
- Instagram: www.instagram.com/version1group
15. Syntax
Syntax handles JD Edwards application managed services with attention to common operational hurdles like performance risks, patch handling, security, and resource gaps. Proactive monitoring, tuning, security oversight, and cloud adjustments form the core of the support. Coverage includes functional, development, and technical areas with round-the-clock availability and defined SLAs. A proprietary monitoring tool called EnterpriseCare pulls data from various sources to spot and address performance problems early.
Automation covers repetitive tasks such as object transfers, package builds, log management, and data refreshes. Security features involve proactive patching and vulnerability monitoring. Delivery uses ITIL practices, a knowledge base, and tools like ServiceNow for structured support.
Wichtigste Highlights:
- Proaktive Überwachung und Leistungsoptimierung
- 24/7 support with SLAs
- Automation for routine tasks
- Proprietary EnterpriseCare tool
Dienstleistungen:
- JD Edwards-Anwendungsmanagementdienste
- Funktionelle und technische Unterstützung
- Sicherheitsmanagement
- Cloud optimization
- Issue resolution
Kontaktinformationen:
- Website: www.syntax.com
- Telefon: +1-866-772-8242
- E-Mail: support@syntax.com
- Adresse: 601 Keystone Park Drive Suite 600 Morrisville NC 27560
- LinkedIn: www.linkedin.com/company/syntax_57010
16. Chetu
Chetu provides JD Edwards EnterpriseOne consulting as a certified Oracle partner. Implementation services work with existing setups to customize systems, data handling, and timelines according to business requirements. Consulting includes strategic planning, system assessments, and alignment with goals while considering budgets and industry norms. Managed services offer application support, a dedicated helpdesk, and disaster recovery to address issues promptly.
Integration services connect JD Edwards to third-party systems through custom development to reduce errors and keep workflows smooth. Support applies across various industries like food and beverage or engineering and construction.
Wichtigste Highlights:
- Certified Oracle partner status
- Customization during implementation
- Routine system assessments
- Helpdesk and disaster recovery focus
Dienstleistungen:
- JD Edwards-Einführung
- Beratung und Planung
- Managed services with helpdesk
- Custom integration development
- Unterstützung der Anwendung
Kontaktinformationen:
- Website: www.chetu.com
- Telefon: 954 342 5676
- E-Mail: sales@chetu.com
- Anschrift: 1500 Concord Terrace Suite 100, Sunrise FL 33323
- LinkedIn: www.linkedin.com/company/chetu-inc-
- Facebook: www.facebook.com/ChetuInc
- Twitter: x.com/ChetuInc
17. DWS
DWS delivers development and technical services for Oracle JD Edwards EnterpriseOne since the late 1990s. Work includes customization, integration, extension, upgrades, and ongoing support for enterprise applications. The approach uses smaller, quicker projects to handle changes and testing. Products like the Dimension suite support test automation, planning, and load testing specifically for JD Edwards, with Oracle recognition in test automation.
Services aim at continuous innovation through specialist tools and expertise for modifying or maintaining systems.
Wichtigste Highlights:
- Long-standing JD Edwards focus
- Test automation products
- Process-driven project approach
- Oracle test partner status
Dienstleistungen:
- JD Edwards customization
- Integration and extension
- Upgrades and technical support
- Entwicklungsdienste
- Test automation and planning
Kontaktinformationen:
- Website: dws-global.com
- Telefon: +1 888 769 3248
- Email: sales@dws-global.com
- Anschrift: Räume Globe Park Jubilee House Third Avenue Marlow SL7 1EY
- LinkedIn: www.linkedin.com/company/dws-ltd
Schlussfolgerung
At the end of the day, there isn’t a “best” company on this list-there’s only the best fit for your current mess. If your budget is being eaten alive by Oracle’s maintenance fees, a third-party provider like Rimini Street or Spinnaker is the obvious move. If you’re short-staffed and just need reliable hands, a firm like A-listware or GSI makes more sense. Before you sign a contract, ask the hard questions: Who exactly is on my account? Are they US-based? What happens when a customization breaks at 2 AM on a Sunday? The best partners aren’t the ones with the slickest slide decks; they’re the ones who understand that if your ERP goes down, your business stops. Pick a team that treats your system with that level of urgency.
