Trying to keep your IT systems running smoothly without constant hands-on involvement? That’s where remote monitoring and management (RMM) companies come in. In the UK, there’s a growing number of providers offering these services, helping businesses of all sizes monitor networks, detect issues early, and keep everything secure behind the scenes. Whether you’re a small business or managing a large enterprise, having a team that can handle updates, troubleshoot problems, and maintain uptime remotely makes a real difference.
This article takes a look at some of the UK’s most dependable RMM companies. We’ll cover what they do, how they support different industries, and why businesses are turning to them for help with managing increasingly complex IT environments. If you’re looking for a way to stay ahead without being buried in alerts, you’re in the right place.
1. A-listware
At A-listware, we provide managed IT services that include remote monitoring and management (RMM) as part of a broader approach to supporting both cloud-based and on-premises infrastructure. Our setup is designed to integrate into existing workflows, offering real-time visibility into systems and applications. Whether it’s patching, deployment, or ongoing updates, we take care of the back end so your internal teams can stay focused on daily operations. We also assign dedicated local leads who act as bridges between your team and ours, helping communication run more smoothly.
Our RMM service is not a standalone product but part of a layered support model that includes help desk, infrastructure management, and cybersecurity. We’ve built this to be adaptable. That means we can scale with changing needs and step in at different stages of a project or system lifecycle. With clients across different sectors and setups, we’ve learned to keep things flexible, practical, and collaborative. No unnecessary noise, just consistent support that fits how your team actually works.
Key Highlights:
- Remote monitoring tied into full infrastructure support
- Dedicated project leads for smooth collaboration
- Works across cloud and local environments
- Integrated help desk and cybersecurity coverage
- Agile setup tailored to different contract models
Services:
- Remote system monitoring and patch management
- Help desk and tiered support availability
- Infrastructure setup and maintenance
- Security management and compliance
- Software deployment and version control
- DevOps integration and automation support
- Application and performance monitoring
Contact Information:
- Website: a-listware.com
- Phone: +44 (0)142 439 01 40
- Email: info@a-listware.com
- Address: St. Leonards-On-Sea, TN37 7TA, UK
- LinkedIn: www.linkedin.com/company/a-listware
- Facebook: www.facebook.com/alistware
2. PC1
PC1 provides remote monitoring and management services as part of a broader set of IT support solutions. Operating out of Swansea and serving businesses across the UK, they focus on maintaining IT environments so that companies can avoid interruptions and run without unnecessary downtime. Their remote monitoring setup works continuously in the background, allowing them to detect and deal with issues before they disrupt business operations. This includes keeping systems updated, running regular backups, and applying security patches as needed.
Their approach is largely centered on prevention. Instead of waiting for something to go wrong, PC1 monitors infrastructure around the clock, making adjustments and resolving problems remotely. They also offer detailed reporting to help clients track performance and stay aligned with compliance requirements. By combining automation with human oversight, they aim to reduce the typical stress and inefficiency that comes with managing IT systems in-house. This service fits into their wider offering, which also includes cybersecurity, hardware support, and CCTV system integration.
Key Highlights:
- Offers round-the-clock remote IT system monitoring
- Focuses on preventing downtime and technical disruption
- Combines automation with regular human oversight
- Provides reporting on system performance and compliance
- Operates UK-wide from their Swansea base
Services:
- Remote monitoring and diagnostics
- Automated software updates and patching
- System backups and maintenance
- Network and device management
- Security status tracking and alerts
- Performance and compliance reporting
Contact Information:
- Website: pc1.co.uk
- E-mail: info@pc1.co.uk
- LinkedIn: www.linkedin.com/company/pc1-limited
- Address: Castlehouse, Kingsway, Fforest-fach, Swansea SA5 4DL
- Phone: 01792 580 540
3. TheLogic IT Solutions
TheLogic offers remote monitoring and management services as part of their broader managed IT and security support. Their approach focuses on keeping infrastructure stable while staying out of the way of day-to-day operations. By monitoring physical and virtual environments in real time, they identify and resolve technical issues before they turn into noticeable disruptions. They manage not just servers and workstations but also printers, mobile devices, and other network-connected hardware. Everything is done remotely, with updates and patches deployed securely without needing to adjust firewall settings or VPN access.
Their system is set up to keep things running in the background without drawing attention to itself. Automated tasks like patch deployment, antivirus control, and registry cleaning happen behind the scenes, minimizing user involvement. They also monitor performance through SNMP and S.M.A.R.T. technologies, keeping tabs on drive health and network activity. Over time, this reduces the frequency of support tickets and helps prevent more serious breakdowns. TheLogic aims to quietly maintain productivity by handling the maintenance side of IT systems so internal teams can focus elsewhere.
Key Highlights:
- Covers physical and virtual environments across full networks
- Pushes updates and patches securely without VPN or firewall changes
- Scans and removes spyware and manages antivirus tools
- Runs predictive maintenance using S.M.A.R.T. technology
- Monitors printers, mobile devices, and virtual systems
Services:
- Remote network and device monitoring
- Operating system patching and updates
- Spyware detection and removal
- Antivirus management
- Drive health and failure prediction
- Print and mobile device monitoring
- System performance reporting
- Inventory tracking and SNMP alerting
Contact Information:
- Website: thelogic.co.uk
- E-mail: contact@thelogic.co.uk
- Twitter: x.com/thelogicit
- Address: Munro House Quarrywood Court Livingston EH54 6AX
- Phone: 01506 533 100
4. Inventas
Inventas provides remote monitoring and management services as part of their broader IT support offering. Their RMM solution focuses on keeping business systems running with as little disruption as possible, identifying issues early and resolving them before they grow into actual problems. They monitor networks, systems, and connected devices in real time and also handle routine tasks like patching, updates, and performance checks. The goal is to keep everything stable, whether users are working on-site or remotely.
They don’t just watch systems, they actively manage them. That includes making adjustments or applying fixes without requiring a support ticket. Their approach also integrates with broader cybersecurity efforts, scanning for vulnerabilities and aligning with Cyber Essentials requirements. For businesses looking for continuous oversight without constant involvement, Inventas offers a setup that handles the back end quietly but effectively. Their team works in the background so that day-to-day business activities can move forward without interruption.
Key Highlights:
- Provides continuous remote system monitoring
- Fixes issues in real time before they escalate
- Covers both onsite and remote work environments
- Scanning tools comply with Cyber Essentials standards
- Includes proactive software updates and patching
Services:
- Remote infrastructure monitoring
- Real-time issue resolution
- Security patch management
- Performance and uptime tracking
- Threat and vulnerability detection
- Software updates and system maintenance
Contact Information:
- Website: www.inventas.co.uk
- E-mail: info@inventas.co.uk
- Facebook: www.facebook.com/people/Inventas/100067123878237
- Twitter: x.com/inventas
- LinkedIn: www.linkedin.com/company/inventas-ltd
- Address: 2 Norbury Rd, Reigate RH2 9BY
- Phone: +441737222900
5. Tamar IT
Tamar IT provides remote monitoring and management services as part of their broader business IT support. Their setup focuses on keeping systems stable and secure by continuously monitoring devices, networks, and infrastructure. By identifying performance issues or system errors early, they help avoid disruptions that could affect business operations. Most problems are resolved remotely, without the need for on-site visits or client-side delays, which helps teams stay productive.
They also carry out preventative tasks like updates, system checks, and patching to keep things running smoothly. Their monitoring includes resource usage like disk space and CPU load, which helps avoid slowdowns or failures. Tamar also provides performance reports, helping businesses keep an eye on what’s working and what might need attention. With custom alerts and a focus on quiet reliability, they take care of the technical side so clients can focus on their own work without worrying about IT interruptions.
Key Highlights:
- 24/7 monitoring of IT devices and systems
- Detects performance issues before they escalate
- Most problems resolved remotely without user involvement
- Includes resource and performance tracking
- Custom alerts notify clients of urgent issues
Services:
- Device and network monitoring
- Remote fault detection and resolution
- Preventative software maintenance
- System updates and patch management
- Resource usage monitoring
- IT performance reporting
- Configurable issue alerting
Contact Information:
- Website: tamar-it.co.uk
- Facebook: www.facebook.com/Tamar.IT.Wisbech
- LinkedIn: uk.linkedin.com/company/tamar-it-ltd
- Address: 7A Redmoor Lane Wisbech Cambs PE14 0RN
- Phone: 01945464964
6. Tech-West
Tech-West offers remote monitoring and management services using the Datto RMM platform. Their setup is built around staying ahead of problems rather than reacting after the fact. They track and manage business devices, networks, and systems remotely, handling patching, updates, and system health checks around the clock. Their approach is designed to keep systems running without interruptions, with most fixes handled automatically or remotely without needing to visit the site. This keeps businesses focused on work while their IT setup is quietly monitored in the background.
They also make use of real-time audits and performance tracking to help businesses understand how their systems are running. That includes monitoring device status, checking for outdated hardware or missing patches, and flagging anything that might cause problems later. Datto’s platform also brings in layered security measures, including user-controlled access and cloud infrastructure built to block external threats. Tech-West uses this visibility to offer more than just monitoring, they support clients with actual decision-making tools and clear reports on what’s going on across the network.
Key Highlights:
- Uses Datto RMM for continuous asset and system monitoring
- Automates updates, fixes, and patching to reduce manual effort
- Handles support remotely with rapid response and access tools
- Offers device audits and reporting to support IT planning
- Built-in security features like multi-factor access and privacy modes
Services:
- 24/7 device and infrastructure monitoring
- Remote troubleshooting and fix deployment
- Automated patching and maintenance
- Performance audits and system tracking
- Hardware and software inventory
- Security configuration and threat management
- RMM reporting for business insight and planning
Contact Information:
- Website: tech-west.co.uk
- Facebook: www.facebook.com/TechWestLtd
- Twitter: x.com/techwestltd
- LinkedIn: www.linkedin.com/company/tech-west-ltd
- Address: Newfoundland Way Portishead Bristol BS20 7DF
- Phone: 0117-235-9600
7. Information Solutions
Information Solutions delivers remote monitoring and management services to businesses across Shropshire and surrounding areas, using a mix of automation, visibility, and proactive control. Their RMM approach is designed to maintain productivity and keep systems secure, with tools in place for remote patching, software installation, performance monitoring, and asset management. Their setup also helps identify and respond to hardware or software issues before they escalate, whether it’s a failing hard drive, system slowdown, or a missing update. Clients can expect detailed reporting on system status and real-time visibility into what needs attention.
Their RMM tools also give them control over endpoints, networks, and virtual infrastructure. They can push updates, restrict hardware access, adjust device permissions, and even script actions triggered by specific conditions like low disk space. For companies that need a balance between hands-off oversight and active management, Information Solutions brings both. The services are tailored to each business, scaling as needed and aligning with compliance goals like Cyber Essentials. Their model is structured to reduce IT overhead while helping internal teams stay focused.
Key Highlights:
- Offers real-time monitoring for devices, servers, and network assets
- Allows scripted responses for common issues like low disk space or failed updates
- Includes endpoint, network, and virtual machine management
- Enables out-of-hours patching and automation
- Supports system compliance and asset visibility
Services:
- Remote patch management and updates
- Endpoint monitoring for Windows and Mac
- Network device tracking and alerting
- Virtual machine and server monitoring
- Scripted automation for maintenance tasks
- USB and hardware access control
- System performance reporting and audit tools
Contact Information:
- Website: www.info-sol.co.uk
- E-mail: enquiries@info-sol.co.uk
- Facebook: www.facebook.com/infosolshrews
- LinkedIn: www.linkedin.com/company/informationsolutionsltd
- Address: Ground Floor Office – Suite 1 Canon Court North 2 Abbey Lawn Abbey Foregate Shrewsbury SY2 5DE
- Phone: +01743343411
8. Aptus Technology
Aptus Technology builds their remote monitoring and management (RMM) service around two core ideas: proactive observation and hands-on upkeep. They keep an eye on system performance across desktops, servers, networks, and mobile devices using software that flags anything unusual, like high CPU load or network anomalies. When something comes up, they look into it immediately, often fixing problems before clients even notice. Alongside technical health checks, they also monitor for security threats, providing a layer of ongoing oversight without interfering with day-to-day business.
Their management work goes beyond just watching. From their offices, they handle patch approvals, run updates, remove old software, and keep devices running efficiently. Backups are included too, with frequencies tailored to client needs. Their method is aimed at catching small problems before they grow, reducing downtime and extending hardware lifespan. The result is a support setup that scales with each company, cuts back on surprise failures, and helps teams avoid wasting time or budget on unexpected repairs.
Key Highlights:
- Constant monitoring across devices and networks
- Detects system issues early, often before users notice
- Approves and manages updates after internal testing
- Removes outdated software to keep systems efficient
- Offers tailored backup schedules for data protection
Services:
- Real-time performance monitoring
- Remote issue detection and response
- Patch testing and deployment
- System cleanup and software management
- Scheduled data backups
- Malware and security threat monitoring
- Custom RMM plans based on business needs
Contact Information:
- Website: aptustechnology.co.uk
- E-mail: info@aptustechnology.co.uk
- Facebook: www.facebook.com/AptusTechnology
- Twitter: x.com/AptusTechSurrey
- LinkedIn: www.linkedin.com/company/aptustechnology
- Address: 2 Church Street, Reigate, Surrey, RH2 0AN
- Phone: 01737 210 034
9. 4s Systems
4s Systems uses remote monitoring and management (RMM) as a core part of how they support businesses across the UK. Their setup runs on N-able, which allows them to remotely track system health, monitor devices, and automate routine IT tasks. The system sends alerts when something’s not right, so they can react quickly or even fix the issue before users notice. With this approach, they’re able to stay ahead of potential downtime, while keeping infrastructure secure and compliant with standards like patching and update requirements.
Their RMM service includes patch management, scheduled updates, and regular maintenance to reduce disruption and keep systems efficient. They use automation to handle repetitive work in the background and focus more on strategic oversight. 4s also integrates reporting features that help their team and their clients stay informed about the status of devices, software, and system performance. Their service is built to scale with businesses, from smaller teams to multi-site operations, while keeping complexity down and operations running without friction.
Key Highlights:
- Uses N-able platform for real-time monitoring
- Handles patch management and update automation
- Custom alert setup for fast issue detection
- Reduces risk of downtime through proactive maintenance
- Designed to scale across growing IT environments
Services:
- Continuous system and device monitoring
- Automated software patching and updates
- Remote maintenance and troubleshooting
- Custom alert configuration and response
- Inventory and asset tracking
- Compliance-focused patch reporting
- Scalable RMM support for various business sizes
Contact Information:
- Website: www.4ssystems.co.uk
- E-mail: info@4ssystems.co.uk
- Facebook: www.facebook.com/4ssystems
- Twitter: x.com/4ssystems
- LinkedIn: www.linkedin.com/company/4s-systems
- Address: Studios Rd, Shepperton TW17 0QD
- Phone: 0203 9266 999
10. Flyford Connect
Flyford Connect offers remote monitoring and management services that focus on helping businesses maintain stable, secure, and efficient IT systems. Their team uses real-time monitoring to keep track of networks, servers, and devices, spotting issues early and resolving them before they can cause serious disruption. With everything managed through a single dashboard, they can keep performance in check, manage security features like antivirus and patching, and even handle backups without needing constant user input.
They support businesses across a range of sectors, especially those relying on day-to-day IT operations for productivity. Their engineers manage both routine and unexpected issues, while also helping to improve long-term reliability by tracking system performance trends. Flyford’s approach blends preventative maintenance with responsive support, so clients spend less time troubleshooting and more time working. Their RMM services are built to support businesses of all sizes, from local firms to multi-site operations across Yorkshire and nearby regions.
Key Highlights:
- Real-time monitoring of servers, networks, and devices
- Single dashboard for managing IT performance
- Focus on spotting and resolving issues before they escalate
- Engineers provide both reactive support and scheduled maintenance
- Scales with business growth and adapts to changing infrastructure
Services:
- Remote monitoring and issue detection
- Network and server performance tracking
- Patch management and antivirus monitoring
- System maintenance and performance optimisation
- Backup oversight and update management
- Device auditing and trend analysis
- Remote support and IT fault resolution
Contact Information:
- Website: flyfordconnect.co.uk
- Address: Unit 5, Brunel Park Industrial Estate, Blyth Road, Harworth, Doncaster, DN11 8NE
- Phone: 0114 321 0282
11. Fusion IT
Fusion IT provides remote monitoring and management services designed to help organisations maintain stable, secure, and efficient IT environments. Based in West Yorkshire, they support clients across the UK with real-time system monitoring, infrastructure maintenance, and issue resolution. Their team monitors servers, networks, workstations, and endpoints, working in the background to keep performance smooth and disruptions minimal. Rather than waiting for problems to arise, they focus on spotting and addressing potential issues early, helping reduce downtime and avoid reactive fixes.
They take a structured approach that includes monitoring system health, applying patches, managing updates, and tracking performance across various IT assets. Their services also extend to managing antivirus and compliance checks, giving businesses a clearer picture of what’s working and what needs adjustment. With the option to scale support as businesses grow, Fusion helps both SMEs and larger organisations optimise their systems without overcomplicating the process. Their focus stays on practical solutions and steady performance, rather than flashy tools or over-engineered setups.
Key Highlights:
- Monitors full infrastructure including servers, networks, and endpoints
- Proactive detection of system issues and performance bottlenecks
- Emphasis on patch management, configuration, and compliance
- Real-time alerts and ongoing health checks
- Scalable approach suitable for businesses of different sizes
Services:
- Remote monitoring and fault detection
- Patch and update management
- Antivirus and threat monitoring
- Configuration and performance tuning
- Compliance and security checks
- Asset inventory and lifecycle tracking
- Regular reporting and usage insights
- Remote support and system control
Contact Information:
- Website: www.fusionmanageit.co.uk
- E-mail: info@fusionmanageit.co.uk
- Facebook: www.facebook.com/FusionManageIt
- Twitter: x.com/fusionmanit
- LinkedIn: www.linkedin.com/company/fusion-it-management-ltd
- Instagram: www.instagram.com/fusion_it_management
- Address: Unit 3, 99/101 Birds Royd Lane, Brighouse, West Yorkshire HD6 1NG, United Kingdom
- Phone: 03332414123
12. SIRE Technology
SIRE Technology offers remote monitoring and management (RMM) services as part of their broader IT infrastructure support. Their approach involves using locally installed agents to keep track of systems such as servers, desktops, mobile devices, and network hardware. They manage these agents to monitor system health, roll out updates, and gather performance data around the clock. The service is designed to cover full infrastructure stacks or just specific segments, depending on what each client needs. With both Windows and Linux environments supported, they adapt to a wide range of setups.
One notable aspect of their setup is the automation built into patch management and device configuration. New hardware can be detected automatically, configured remotely, and brought into the monitoring scope without extra work on the client side. Their alerting system uses intelligent filtering to reduce noise and only escalate when action is genuinely required. This helps free up time for internal IT teams and makes sure energy isn’t wasted chasing low-priority issues. Whether the infrastructure is on-premises, in the cloud, or hybrid, SIRE handles system oversight without needing a heavy hand.
Key Highlights:
- 24/7 remote infrastructure monitoring across full or partial stacks
- Works with Windows, Linux, VMware, and OpenStack systems
- Uses locally installed agents to track performance and availability
- Automated configuration and update deployment for new devices
- Intelligent alerts reduce false positives and alert fatigue
Services:
- System behavior tracking and diagnostics
- Patch and update automation
- Alerting with report generation and dashboards
- Device discovery and agent-based configuration
- Remote software deployment and change control
- Extended team support via their Network Operations Center (NOC)
- Support for hybrid and multi-platform IT environments
Contact Information:
- Website: sire.co.uk
- E-mail: sales@sire.co.uk
- Twitter: x.com/siretechnology
- LinkedIn: www.linkedin.com/company/sire-technology-ltd
- Address: 23 Wellington Business Park, Crowthorne, Berkshire, RG45 6LS
- Phone: +44(0)1344758700
13. Basic Business Systems
Basic Business Systems provides remote IT monitoring and management as part of their wider support services for businesses across Nottinghamshire and the surrounding areas. Their remote monitoring setup gives them direct access to the health and performance of client infrastructure, allowing their team to identify and respond to system issues before they escalate. This includes everything from tracking hardware performance and network bottlenecks to managing software updates and deploying fixes. Their approach is built around secure, encrypted connections, with alerts and reports shared directly with clients so they’re always kept in the loop.
Clients working with Basic benefit from constant system visibility, along with proactive issue resolution that aims to avoid downtime altogether. Their service includes regular check-ins, such as daily logs, weekly reports, and monthly summaries that give a clearer picture of how systems are performing over time. The company also offers advice on service packs and updates, making it easier for internal teams to stay current without being overwhelmed. The end goal is to keep everything running smoothly in the background so businesses can stay focused on their day-to-day work.
Key Highlights:
- Real-time system monitoring with remote diagnostic capabilities
- Secure, encrypted access to internal infrastructure
- Alerts for both active failures and potential system risks
- Daily, weekly, and monthly performance reporting
- Option to receive notifications at the same time as the IT team
Services:
- Remote network and hardware monitoring
- Automatic alerts for system issues
- Software patching and service pack updates
- Bottleneck detection and resolution
- Reporting on overall system health
- IT support and consulting for upgrades or configuration changes
Contact Information:
- Website: www.basic.co.uk
- E-mail: enquiry@basic.co.uk
- Twitter: www.twitter.com/basicIT
- Address: Brookside Road, Ruddington, Nottingham NG11 6AT United Kingdom
- Phone: +441159405000
14. EC Computers
EC Computers offers remote monitoring and management as part of their wider IT services for businesses across Bristol, the South West, and South Wales. Their RMM tools are designed to keep networks, devices, and infrastructure running without disruptions by constantly tracking system health and flagging any issues early. They monitor a broad range of devices remotely, from servers and desktops to printers and mobile hardware, and use automation where possible to cut down on manual interventions. Their approach includes full audits and a focus on reducing system complexity, with the aim of giving clients a streamlined setup that works quietly in the background.
They run monitoring 24/7, covering everything from basic hardware issues to patch management and licensing. Clients can choose a setup that includes cloud, on-premise, or a hybrid infrastructure, with all services bundled into one managed solution. The idea is to keep businesses from having to think about the tech at all, freeing them up to stay focused on their customers. EC Computers also includes access to remote support and helpdesk services, so problems that do arise can be resolved quickly without needing someone on-site.
Key Highlights:
- Remote tracking of devices including servers, PCs, printers, and mobile units
- Monitoring runs 24/7 every day of the year
- Focus on reducing system complexity through full audits
- Proactive issue detection to prevent disruptions
- Options for cloud, hybrid, or on-premise systems
Services:
- Remote monitoring and management
- Remote help desk and tech support
- Software patching and license compliance
- Managed antivirus and web security
- Backup and recovery
- Mobile device management
- Cloud and cybersecurity solutions
- Managed print services
- Onboarding audits and infrastructure consolidation
Contact Information:
- Website: eccomputers.co.uk
- E-mail: info@eccomputers.co.uk
- Facebook: www.facebook.com/ECcomputersLtd
- Twitter: x.com/ECC4IT
- LinkedIn: www.linkedin.com/in/ecc4it
- Address: Unit 2, Grove Industrial Estate Gloucester Road, Patchway, Bristol, BS34 5BB
- Phone: 01172001000
15. Onsite Technologies
Onsite Technologies includes remote monitoring and management as a standard part of their monthly IT support contracts. They install software during onboarding to monitor desktops, laptops, and servers, enabling them to track system performance and detect early signs of trouble without needing direct input from the user. Their NOC (Network Operations Centre) dashboard lets the support team view and respond to alerts in real time, often resolving issues before the client even knows something’s off. This setup allows for more consistent performance and fewer disruptions for businesses relying on their tech to run smoothly.
The remote tools they use also let them push updates, access devices securely for support, and generate reports that clients can review. By monitoring everything centrally, they’re able to act faster and more efficiently than traditional reactive support models. The service blends into a broader IT offering that includes network management, cloud services, backup solutions, and cybersecurity support. What stands out in their setup is the way they use automation and live tracking to take pressure off their clients’ internal teams while still offering visibility and hands-on control when needed.
Key Highlights:
- Remote monitoring built into ongoing IT support plans
- Software installed on all client systems during onboarding
- Real-time tracking via NOC dashboard with live alerts
- Remote support access and regular performance reports
- Issues often resolved before clients are aware of them
Services:
- Remote monitoring and performance tracking
- Live alerts and incident response from service desk
- Secure remote access to end-user systems
- System updates and patch management
- IT infrastructure support
- Backup and disaster recovery
- Network and Wi-Fi management
- Cybersecurity and cloud solutions
- Telephony and unified communications support
Contact Information:
- Website: www.onsite-tech.co.uk
- E-mail: sales@onsite-tech.co.uk
- Facebook: www.facebook.com/onsitetechnologiesltd
- LinkedIn: www.linkedin.com/company/onsite-technologies-ltd
- Instagram: www.instagram.com/onsitetechltd
- Address: 3rd Floor Suite 115 Moor Place 1 Fore Street Avenue London EC2Y 9DT
- Phone: 02036671911
16. Workplace IT
Workplace IT offers remote monitoring and management as part of their broader managed IT services, with a particular focus on health and social care organizations in the UK. Their approach combines vendor tools, third-party platforms, and their own remote agents to build monitoring frameworks tailored to each client’s environment. They keep a close watch on endpoints, infrastructure, backup systems, and compliance status. The goal is to catch issues before they escalate, whether it’s a failed backup, a patching error, or a potential breach attempt. For clients operating across multiple locations or in sensitive sectors, that kind of real-time insight can make day-to-day operations less vulnerable and more predictable.
Their in-house UK team designs and maintains the monitoring setup, enabling proactive support through 24/7 alerting, device health tracking, and automated patch controls. They also focus on aligning with industry standards like DSPT, ISO27001, and Cyber Essentials, which is especially relevant for care providers and charities handling sensitive data. What sets their Service Assurance platform apart is the way it integrates compliance, system performance, and safeguarding into one managed layer. This is useful not only for IT departments but also for care teams, safeguarding managers, and compliance officers who rely on accurate digital oversight to meet regulatory needs.
Key Highlights:
- Combines vendor tools, remote agents, and in-house monitoring
- Built specifically to support compliance with DSPT, ISO27001, and Cyber Essentials
- Includes monitoring of endpoints, networks, cloud, backups, and patches
- Alerts, triage, and escalation can go to in-house or Workplace IT teams
- Includes plugins for safeguarding in care and education environments
Services:
- Remote workplace and device monitoring
- Infrastructure monitoring including cloud and on-premise systems
- Backup validation and disaster recovery oversight
- Patch and firmware monitoring with rollback readiness
- Compliance monitoring aligned with DSPT and other frameworks
- 24/7 alerting and triage through Service Assurance
- Managed IT services for care groups, housing, and charities
- Support for Microsoft 365 administration and transformation projects
Contact Information:
- Website: workplaceit.co.uk
- E-mail: hello@workplaceit.co.uk
- LinkedIn: www.linkedin.com/company/workplace-it-technologies-limited
- Address: King’s Lynn Innovation Centre, 1 Innovation Drive, King’s Lynn, PE30 5BY
- Phone: 03330165090
17. Shesh Tech
Shesh Tech provides remote monitoring and management services designed for small and medium businesses across various sectors in the UK. Their team works from Birmingham but manages IT systems regardless of location, using remote tools to monitor infrastructure around the clock. The main goal is to catch problems before they turn into bigger issues, using automation, patch deployment, and custom scripting where needed. They focus on keeping systems up-to-date and secure while also making sure clients have full visibility through regular reports.
Rather than just watching systems passively, they actively manage updates, run diagnostics, and offer remote access support when necessary. Their service desk allows businesses to raise support tickets quickly, and issues can often be resolved without an on-site visit. What makes their approach work well for many clients is the balance of proactive care with transparent communication. They don’t just take over IT in the background but keep businesses informed about how their infrastructure is running, and what steps are being taken to improve it.
Key Highlights:
- Remote support available regardless of client location
- Monitoring covers infrastructure, devices, and patch updates
- Regular reporting keeps businesses in the loop
- Custom scripting tailored to specific industry needs
- Automation used to reduce downtime and speed up fixes
Services:
- Remote monitoring and diagnostics
- Patch management and rollback handling
- Remote access and maintenance support
- Service desk with ticket-based support
- Custom scripting for system maintenance
- Infrastructure reporting and system health checks
Contact Information:
- Website: sheshtech.com
- E-mail: info@sheshtech.com
- Facebook: www.facebook.com/shesh.tech.it.services
- Twitter: x.com/shesh_tech
- LinkedIn: www.linkedin.com/company/shesh-tech
- Phone: +44 (0) 121 573 0081
18. Cyber Security 4 You
Cyber Security 4 You offers remote monitoring and management (RMM) services as part of a broader portfolio focused on cybersecurity and compliance for small and medium businesses in the UK. Their approach is centered around N-sight RMM, a platform that allows them to oversee devices, infrastructure, and endpoints across physical, hybrid, and cloud setups. This solution helps reduce security risks by managing patches, identifying vulnerabilities, and handling updates remotely. The service is particularly relevant for clients who need a consistent way to monitor systems and maintain compliance without deploying large internal teams.
What makes their setup practical is the mix of real-time remote access, flexible automation, and security-layered oversight. They use a central dashboard to highlight important issues and provide support through secure remote connections. Alongside remote management, their team also integrates ticketing, reporting, and mobile device management into one system, which simplifies day-to-day maintenance. This is especially useful for businesses needing dependable coverage without investing in separate tools for each function.
Key Highlights:
- Built around the N-sight RMM platform
- Centralized dashboard for real-time monitoring and patching
- Works across physical, hybrid, and cloud environments
- Includes support for Apple and mobile device management
- Layered security integrated into monitoring setup
Services:
- Remote device and infrastructure monitoring
- Patch management for Windows, macOS, and mobile devices
- Secure remote access and IT support
- Network discovery and endpoint management
- Integrated ticketing and reporting features
- Automation tools for repetitive maintenance tasks
- Mobile and Apple device management through unified platform
Contact Information:
- Website: cybersecurity4you.co.uk
- E-mail: info@cybersecurity4you.co.uk
- Facebook: www.facebook.com/people/Cyber-Security-4-you/61574822476172
- LinkedIn: www.linkedin.com/company/cybersecurity4you
- Address: Bank Cottage, Pant, Shropshire, SY10 9QX
- Phone: +44 330 027 2161
Conclusion
Finding the right remote monitoring and management partner in the UK isn’t just about ticking off a service checklist. It’s more about aligning with a team that actually understands how your systems work, where your vulnerabilities lie, and what kind of support you need on a daily basis. Whether it’s maintaining uptime, watching over endpoints, or just making sure updates don’t throw everything off, these companies do the quiet work in the background that helps businesses run smoothly.
The UK has a growing number of providers who don’t just install tools and walk away. They stay involved, adapt to how you work, and make sure things keep running even when stuff changes fast. And let’s face it, stuff always changes fast. So if you’re looking for someone to keep a steady hand on your tech without getting in the way, there’s definitely no shortage of capable teams that can step in and handle it.
