Leading Remote IT Support Companies

As businesses increasingly rely on distributed workforces and cloud-based systems, the need for dependable technical support from afar has never been more critical. That’s where remote IT support companies come in – offering professional, on-demand assistance to resolve issues, monitor systems, and provide ongoing maintenance without the need for on-site presence. In this article, we highlight some of the top providers in the space, helping you find a partner that fits your organization’s scale, tools, and security standards.

1. A-listware

We are A-listware, a company positioned among the experienced remote IT support companies. Our core expertise is in building and managing remote development teams and delivering consistent technical support to businesses around the world. We handle the entire process of team formation, from recruitment to day-to-day management, so that our clients can stay focused on their long-term business goals while we ensure their systems and teams remain operational, responsive, and fully aligned with evolving needs.

Our work starts with engaged requirements engineering, where we help clients define technical needs even if they only have a general concept to begin with. Through close analysis and communication, we outline expectations, build structured plans, and assemble project-specific teams. We also offer cost estimation and identify opportunities to optimize resources early on. Beyond software development, our support extends to ongoing maintenance, monitoring, and risk management, which are essential aspects of what top remote IT support companies should offer.

Transparency is central to our model. We follow agile, sprint-based development cycles, provide regular stakeholder updates tied to KPIs, and maintain centralized documentation to preserve knowledge and avoid silos. This structure helps us ensure clarity and continuity across distributed teams. We also tailor our communication and workflows to match each client’s preferences, which makes collaboration smoother and more effective. Our focus is not just on delivering code or solving problems – we aim to become a reliable technical backbone for every business we support remotely.

Key Highlights:

• Based in Europe with a strong focus on IT staffing and remote team management
• Experienced in supporting both fully scoped projects and early-stage ideas
• Emphasis on cost estimation, scope control, and agile execution
• Transparent reporting practices and centralized documentation processes
• Risk-aware planning and dynamic adaptation to requirement changes

Services:

• IT outsourcing and remote development team staffing
• Requirements analysis and project scoping
• Cost estimation and budgeting
• Agile software development with sprint-based cycles
• Team selection based on project-specific competencies
• Risk management and mitigation planning
• Ongoing KPI-based reporting and stakeholder communication
• Centralized knowledge management and project documentation

Contact Information:

• Website: a-listware.com
• Address: St. Leonards-On-Sea, TN37 7TA, UK
• Contact Email: info@a-listware.com
• Phone Number: +44 (0)142 439 01 40
• LinkedIn: www.linkedin.com/company/a-listware
• Facebook: www.facebook.com/alistware

2. EPAM Systems

EPAM Systems provides digital platform engineering and software development services. Their offerings include engineering services such as requirements analysis, platform selection, customization, cross-platform migration, implementation, and integration. Additionally, they offer infrastructure management services encompassing software development, testing, performance tuning, deployment, maintenance, and support services.

They also provide operation solutions comprising integrated engineering practices and smart automation services. In addition, the company offers business, experience, technology, data, and technical advisory consulting services, as well as digital and service design solutions, which include strategy, design, creative, and program management services, along with physical product development like artificial intelligence, robotics, and virtual reality.

Services:

• Digital platform engineering
• Software development
• IT consulting
• Cloud and infrastructure services
• Data analytics and AI
• Cybersecurity solutions

Contact and Social Media Information:

• Website: www.epam.com
• Address: 41 University Drive, Suite 202, Newtown, PA 18940, USA​
• Phone: +12677599000
• LinkedIn: www.linkedin.com/company/epam-systems
• Twitter: x.com/EPAMSYSTEMS
• Facebook: www.facebook.com/EPAM.Global
• Instagram: www.instagram.com/epamsystems
  

3. Technology Advisory Group

Technology Advisory Group offers a range of IT services, including managed IT services, IT consulting, cloud services, cybersecurity solutions, helpdesk support, and business continuity planning. Their managed IT services encompass IT helpdesk, remote IT support, on-site IT support, server administration, IT procurement, IT asset management, backup and disaster recovery, employee onboarding/offboarding, IT staff augmentation, office relocation, and co-managed IT services.

Their cloud services include managed cloud services, cloud hosting (public, hybrid, and private cloud), cloud consulting, cloud migration, managed desktop/VDI, virtualization, and cloud desktop solutions. In cybersecurity, they provide fully managed cybersecurity services, managed SOC, MDR (monitoring and response), IDS/IPS, endpoint security, managed firewall, cyber risk assessment, penetration testing, email security, and cloud cybersecurity.

Services:

• Managed IT services
• IT consulting
• Cloud services
• Cybersecurity solutions
• Helpdesk support
• Business continuity planning

Contact and Social Media Information:

• Website: www.techadvisory.com
• Address: 250 Centerville Rd., Bldg. F15, Warwick, RI 02886
• Phone: +1 844-431-7828
• E-mail: info@techadvisory.com
• LinkedIn: www.linkedin.com/company/technology-advisory-group_2
• Twitter: x.com/TechnologyAdvi2
• Facebook: www.facebook.com/TechAdvisory
  

4. Apex Technology Services

Apex Technology Services provides IT support and consulting services, including cybersecurity services, cloud solutions, disaster recovery, network monitoring, compliance audits, and mobile device management. Their IT services cover advisory and consulting, IT security consulting, IT planning, cybersecurity, cybersecurity training, disaster recovery/business continuity, network risk assessment, regulatory audits, compliance, and New York SHIELD Act compliance.

They offer managed services such as IT support, peripheral support, staff augmentation, remote management, fixed-fee IT management, disaster recovery, network monitoring, and mobile device management. Their project management services include strategic IT plans, system integration, data centers, and web development.

Services:

• IT support and consulting
• Cybersecurity services
• Cloud solutions
• Disaster recovery
• Network monitoring
• Compliance audits

Contact and Social Media Information:

• Website: www.apextechservices.com
• Address: 110 E 40th St., Suite 803, New York, NY 10016
• Phone: +1 (888) 947-1515
• E-mail: sales@apextechservices.com
• LinkedIn: www.linkedin.com/company/apex-technology-services
• Twitter: x.com/apextechservice
• Facebook: www.facebook.com/ApexTechnologyServices
  

5. ScienceSoft

ScienceSoft offers IT consulting, software development, managed IT services, cloud services, data analytics, and cybersecurity solutions. Their services include software development, web development, mobile app development, UX/UI design, testing and QA, IT consulting, digital transformation, IT outsourcing, managed IT services, application services, data analytics, IT support, infrastructure services, IT help desk, cybersecurity, and compliance services.

They serve various industries, including healthcare, finance, banking, insurance, lending, investment, fintech, payments, retail, manufacturing, transportation and logistics, oil and gas, professional services, telecommunications, real estate, construction, and travel and hospitality.

Services:

• IT consulting
• Software development
• Managed IT services
• Cloud services
• Data analytics
  Cybersecurity solutions

Contact and Social Media Information:

• Website: www.scnsoft.com
• Address: 5900 S. Lake Forest Drive, Suite 300, McKinney, Dallas area, TX-75070
• Phone: +1 214 306 6837
• Email: contact@scnsoft.com
• Facebook: www.facebook.com/sciencesoft.solutions
• Twitter: x.com/ScienceSoft
• LinkedIn: www.linkedin.com/company/sciencesoft
  

6. PCH Technologies

PCH Technologies provides cybersecurity services, managed IT support, co-managed IT services, generative AI solutions, and cloud computing services. Their cybersecurity services include cyber risk assessments, email security protection, ransomware protection, and business continuity and backup disaster recovery services.

Their managed IT support services encompass outsourced managed IT support by a security-conscious managed service provider. They also offer co-managed IT solutions that allow clients to get the IT support they need without losing control over their technological direction.

Services:

• Managed IT support
• Cybersecurity services
• Cloud computing
• Co-managed IT services
• Network infrastructure
• Business continuity planning

Contact and Social Media Information:

• Website: pchtechnologies.com
• Address: Lancaster Ave. Unit 106-C Wilmington, DE 19805
• Phone: +1 (856)-754-7500
• E-mail: info@pchtechnologies.com
• LinkedIn: www.linkedin.com/company/pch-technologies
• Twitter: x.com/pchtechnologies
• Facebook: www.facebook.com/pchtechnologies2015
  

7. Diamond IT

Diamond IT offers IT consulting, managed IT services, cybersecurity solutions, cloud services, data backup and recovery, and network monitoring. Their IT consulting services include strategic IT planning, system integration, and data centers.

Their managed IT services cover IT support, peripheral support, staff augmentation, remote management, fixed-fee IT management, disaster recovery, network monitoring, and mobile device management. They also provide cybersecurity services such as IT security consulting, cybersecurity training, phishing/ransomware protection, and compliance.

Services:

• IT consulting
• Managed IT services
• Cybersecurity solutions
• Cloud services
• Data backup and recovery
• Network monitoring

Contact and Social Media Information:

• Website: www.diamondit.pro
• Address: 8701 Swigert Ct., Bakersfield, CA 93311
• Phone: (661) 833-5600
• LinkedIn: www.linkedin.com/company/diamondit
• Facebook: www.facebook.com/DiamondIT1

8. Flatworld Solutions

Flatworld Solutions offers remote IT support, software development, data entry services, call center services, engineering services, healthcare BPO, creative services, data services, insurance BPO services, and photo editing services. Their remote IT support services include helpdesk support, server administration, IT procurement, IT asset management, backup and disaster recovery, employee onboarding/offboarding, IT staff augmentation, office relocation, and co-managed IT services.

They also provide software development services such as web development, mobile app development, UX/UI design, testing and QA, IT consulting, digital transformation, IT outsourcing, managed IT services, application services, data analytics, IT support, infrastructure services, IT help desk, cybersecurity, and compliance services.

Services:

• Remote IT support
• Software development
• Data entry services
• Call center services
• Engineering services
• Healthcare BPO

Contact and Social Media Information:

• Website: www.flatworldsolutions.com
• Address: 116 Village Blvd, Suite 200, Princeton, NJ 08540
• Phone: 800-514-7456
• E-mail: csupport.info@flatworldsolutions.com
• LinkedIn: www.linkedin.com/company/flatworld-solutions
• Twitter: x.com/flatworldsols
• Facebook: www.facebook.com/profile.php?id=100083043685200
• Instagram: www.instagram.com/flatworldsolutions
  

9. HEX64

HEX64 provides managed IT support, remote infrastructure management, cybersecurity services, cloud consulting, network operations center services, and DevOps consulting. Their managed IT support services include remote infrastructure management, IT support, IT managed services, IT infrastructure consulting, remote IT helpdesk, outsourced help desk services for MSPs, remote IT support services, and data backup.

Their network services encompass network support, NOC services, and network design and consulting. They also offer IT security services such as cybersecurity services, VAPT, and IT infrastructure security.

Services:

• Managed IT support
• Remote infrastructure management
• Cybersecurity services
• Cloud consulting
• Network operations center services
• DevOps consulting

Contact and Social Media Information:

• Website: hex64.net
• Address: 30 N Gould St Ste RSheridan, WY 82801, USA
• Phone: +1 646 712 9439
• E-mail: info@hex64.net
• LinkedIn: www.linkedin.com/company/hex64
• Twitter: x.com/HEX64net
• Facebook: www.facebook.com/hex64.net
• Instagram: www.instagram.com/hex64__infosolutions
  

10. Remote Techs

Remote Techs offers managed IT services, cybersecurity solutions, cloud services, data backup and recovery, VOIP phone systems, network infrastructure, and business continuity planning. Their managed IT services include IT support, helpdesk support, server administration, IT procurement, IT asset management, backup and disaster recovery, employee onboarding/offboarding, IT staff augmentation, office relocation, and co-managed IT services.

They also provide cybersecurity services such as IT security consulting, cybersecurity training, phishing/ransomware protection, and compliance. Their cloud services include cloud strategy consulting, multi-cloud management, managed services, VOIP, Office 365, Datto backup, shared cloud solutions, and private cloud.

Services:

• Managed IT services
• Cybersecurity solutions
• Cloud services
• Data backup and recovery
• VOIP phone systems
• Network infrastructure

Contact and Social Media Information:

• Website: www.remotetechs.com
• Address: 10312 Norris Ave, Unit D, Pacoima, CA 91331
• Phone: +1 626-765-3803
• E-mail: info@remotetechs.com
• LinkedIn: www.linkedin.com/company/remote-techs-inc
• Twitter: x.com/RemoteTechsInc
• Facebook: www.facebook.com/remotetechsinc
• Instagram: www.instagram.com/remotetechs
  

11. Braintek

Braintek provides remote IT support, managed IT services, network monitoring, cloud services, data backup and recovery, and cybersecurity solutions. Their remote IT support services include helpdesk support, server administration, IT procurement, IT asset management, backup and disaster recovery, employee onboarding/offboarding, IT staff augmentation, office relocation, and co-managed IT services.

They also offer managed IT services such as IT support, peripheral support, staff augmentation, remote management, fixed-fee IT management, disaster recovery, network monitoring, and mobile device management.

Services:

• Remote IT support
• Managed IT services
• Network monitoring
• Cloud services
• Data backup and recovery
• Cybersecurity solutions

Contact and Social Media Information:

• Website: www.braintek.com
• Address: 26519 Oak Ridge Drive, Spring, TX 77380
• Phone: +1 281-367-8253
• E-mail: support@braintek.com
• LinkedIn: www.linkedin.com/company/braintek
• Facebook: www.facebook.com/braintek

12. InfoTECH Solutions

InfoTECH Solutions offers managed IT services, remote IT support, cloud services, cybersecurity solutions, data backup and recovery, and IT consulting. Their managed IT services include IT support, helpdesk support, server administration, IT procurement, IT asset management, backup and disaster recovery, employee onboarding/offboarding, IT staff augmentation, office relocation, and co-managed IT services.

They also provide remote IT support services such as helpdesk support, server administration, IT procurement, IT asset management, backup and disaster recovery, employee onboarding/offboarding, IT staff augmentation, office relocation, and co-managed IT services.

Services:

• Managed IT services
• Remote IT support
• Cloud services
• Cybersecurity solutions
• Data backup and recovery
• IT consulting

Contact and Social Media Information:

• Website: infotech.us
• Address: 9800 Airline Highway Suite 221, East Entrance, 2nd Floor, Baton Rouge, LA 70816
• Phone: +1 (833) 390-0979
• LinkedIn: www.linkedin.com/company/infotech-solutions-llc_2
• Twitter: x.com/InfoTech_us
• Facebook: www.facebook.com/infotech.us
  

13. FTI Services

FTI Services provides remote IT support, managed IT services, cloud solutions, cybersecurity services, data backup and recovery, and IT consulting. Their remote IT support services include helpdesk support, server administration, IT procurement, IT asset management, backup and disaster recovery, employee onboarding/offboarding, IT staff augmentation, office relocation, and co-managed IT services.

They also offer managed IT services such as IT support, peripheral support, staff augmentation, remote management, fixed-fee IT management, disaster recovery, network monitoring, and mobile device management.

Services:

• Remote IT support
• Managed IT services
• Cloud solutions
• Cybersecurity services
• Data backup and recovery
• IT consulting

Contact and Social Media Information:

• Website: www.ftiservices.com
• Address: 125 Cremona Drive, Suite 105, Goleta, CA 93117
• Phone: +1 (805) 865-7366
• LinkedIn: www.linkedin.com/company/fti-services
• Twitter: x.com/FTIServices
• Facebook: www.facebook.com/FTIServicesCA
• Instagram: www.instagram.com/FTIServices
  

14. Capaciteam

Capaciteam offers remote IT support, managed IT services, cloud services, cybersecurity solutions, data backup and recovery, and IT consulting. Their remote IT support services include helpdesk support, server administration, IT procurement, IT asset management, backup and disaster recovery, employee onboarding/offboarding, IT staff augmentation, office relocation, and co-managed IT services.

They also provide managed IT services such as IT support, peripheral support, staff augmentation, remote management, fixed-fee IT management, disaster recovery, network monitoring, and mobile device management.

Services:

• Remote IT support
• Managed IT services
• Cloud services
• Cybersecurity solutions
• Data backup and recovery
• IT consulting

Contact and Social Media Information:

• Website: capaciteam.com
• Address: 75 Merrion Square South, Dublin 2, D02 KP92, Dublin, Ireland
• Phone: +353 1 9022506
• E-mail: letstalk@capaciteam.com
• LinkedIn: www.linkedin.com/company/capaciteam
• Facebook: www.facebook.com/profile.php?id=100094507227310
• Instagram: www.instagram.com/capaciteam

Conclusion

The growing reliance on distributed teams, cloud infrastructure, and 24/7 uptime has made remote IT support an essential service for modern businesses. The companies listed above represent a broad spectrum of trusted remote IT support companies, each offering a mix of managed services, cloud solutions, cybersecurity, and on-demand technical assistance. Whether your organization is looking for a fully outsourced IT department, supplemental support for an in-house team, or simply faster response to everyday technical issues, these providers offer flexible and scalable solutions. With verified contact details and a clear overview of services, this list is a practical resource for identifying a support partner that aligns with your operational needs and business goals.