Best Oracle JD Edwards Support Companies in the USA

  • Updated on November 1, 2025

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    Oracle JD Edwards is known for being reliable, but like any powerful ERP system, it doesn’t take care of itself. Businesses across the USA rely on dedicated support companies to keep their JD Edwards environments stable, secure, and tuned for performance. These specialists handle everything from system maintenance and troubleshooting to upgrades and integrations, making sure operations keep moving without a hitch. Finding the right support partner isn’t just about technical skill – it’s about having a team that understands how your business actually runs. The best JD Edwards support companies combine real-world experience with hands-on service, helping organizations avoid downtime, stay compliant, and get more out of the software they already trust.

    1. A-listware

    At A-listware, we provide Oracle JD Edwards support services across the USA, helping businesses maintain, improve, and expand their ERP environments. Our approach is straightforward – we focus on keeping systems reliable and flexible so that companies can focus on daily operations instead of worrying about downtime or system performance. We integrate seamlessly with internal teams, handling support, consulting, and management tasks that cover both cloud-based and on-premises setups.

    Our work often involves helping clients modernize their existing JD Edwards infrastructure, manage software updates, and support day-to-day technical operations. We also provide help desk services and ongoing IT consulting to ensure everything runs efficiently. Each project is tailored to the client’s needs, some rely on us for continuous system monitoring, while others use our support for upgrades, integration, or process optimization.

    Key Highlights:

    • Oracle JD Edwards support and consulting available across the USA
    • Flexible technical and functional support models
    • Round-the-clock access to engineering and help desk specialists
    • Strong focus on communication, system reliability, and scalability
    • Experience with both on-premises and cloud environments

    Services:

    • JD Edwards technical and functional support
    • ERP modernization and integration
    • Cloud and infrastructure management
    • Help desk and managed IT services
    • Data analytics, testing, and cybersecurity support

    Contacts:

    2. Rimini Street

    Rimini Street is one of those companies that steps in when businesses want to keep their Oracle JD Edwards systems running smoothly without getting locked into endless upgrades. They work with organizations across the USA that prefer stability and control over forced modernization. Their team of seasoned engineers provides round-the-clock support, handling everything from urgent issues to long-term system maintenance. Instead of just fixing problems as they come, they dig deeper to prevent them from happening again.

    What sets Rimini Street apart is how hands-on they are with each client’s setup. Whether a company runs JD Edwards EnterpriseOne or JD Edwards World, the support covers all customizations and regulatory updates. The idea is to keep things running efficiently, reduce downtime, and give internal teams the space to focus on more strategic work rather than firefighting system bugs.

    Key Highlights:

    • Oracle JD Edwards support offered across the USA
    • 24/7 access to experienced engineers
    • Covers all JD Edwards versions, including customizations
    • Works with on-premises and hybrid setups
    • Focused on long-term stability and smooth performance

    Services:

    • Maintenance and troubleshooting for JD Edwards systems
    • Legal, tax, and compliance updates
    • Managed application and infrastructure support
    • Performance tuning and system optimization
    • Root cause analysis and prevention

    Contacts:

    • Website: www.riministreet.com
    • Phone: +1-702-839-9671
    • Address: Rimini Street, Inc.‎ 1700 South Pavilion Center Drive, Suite 330 Las Vegas, Nevada 89135
    • LinkedIn:  www.linkedin.com/company/rimini-street
    • Facebook: www.facebook.com/RiminiStreet
    • Instagram: www.instagram.com/riministreet/
    • Twitter/X: x.com/riministreet

    3. Redfaire

    Redfaire takes a steady, thoughtful approach to Oracle JD Edwards support in the USA. They focus on helping organizations modernize without rushing the process, offering ways to make the most of existing systems while preparing for what’s next. With JD Edwards EnterpriseOne support now extended through 2036, Redfaire helps clients plan upgrades, streamline operations, and connect their ERP systems with modern cloud technologies like Oracle Integration Cloud and OCI.

    What’s nice about their approach is the balance between innovation and practicality. They help clients automate workflows through orchestrations, improve ESG reporting, and run smoother operations without disrupting what’s already working. It’s not about big overhauls but about small, smart steps that build flexibility and keep businesses ready for change.

    Key Highlights:

    • Oracle JD Edwards support available across the USA
    • Focus on automation, orchestrations, and sustainability
    • Supports Oracle Integration Cloud and OCI migration
    • Encourages gradual, adaptable transformation

    Services:

    • JD Edwards system maintenance and modernization
    • Cloud migration consulting and setup
    • Workflow automation and orchestration design
    • Integration with Oracle Cloud and external tools
    • ESG and sustainability reporting support

    Contacts:

    • Website: www.redfaire.com
    • Phone: +1 (513) 842 8506
    • Email: info@redfaire.com
    • Address: 2810 N. Church St., PMB 35331 Wilmington, Delaware 19802-4447
    • LinkedIn: www.linkedin.com/company/redfaire

    4. Briteskies

    Briteskies works with companies across the USA that rely on JD Edwards, whether it’s the older World version or the newer EnterpriseOne. They’ve built a reputation for being hands-on and easy to work with, helping teams upgrade outdated systems or just keep their current setup in good shape. Their consultants focus on real business needs first, making sure technical solutions actually solve problems rather than just add new ones.

    One thing they’re known for is their “Health Check,” a short but in-depth review that pinpoints where systems can run better. They also assist with migrations, upgrades, and integration projects, often stepping in to clean up or rebuild after failed implementations. It’s a practical, grounded way of helping companies get more from JD Edwards without unnecessary complexity.

    Key Highlights:

    • Oracle JD Edwards support and consulting across the USA
    • Experience with both World and EnterpriseOne systems
    • Strong focus on upgrades, migrations, and practical problem-solving
    • Collaborative, people-first approach to ERP projects

    Services:

    • JD Edwards system support and optimization
    • Upgrade and migration planning
    • ERP implementation and cleanup projects
    • Business process reviews and integration support
    • JD Edwards Health Check evaluations

    Contacts:

    • Website: www.briteskies.com
    • Phone: 216.369.3600
    • Address: 2658 Scranton Road, Suite 3 Cleveland, Ohio 44113
    • LinkedIn: www.linkedin.com/company/briteskies-llc
    • Facebook: www.facebook.com/Briteskies
    • Twitter/X: x.com/BriteskiesCLE

    5. Terillium

    Terillium provides managed Oracle JD Edwards support for businesses across the USA, helping them handle everything from system performance to cloud migration. Their team works as an extension of the client’s own IT department, offering technical, functional, and CNC/database support for both JD Edwards World and EnterpriseOne. Instead of a one-size-fits-all setup, they offer flexible contracts and coverage options, letting companies scale their support hours based on what’s needed at the moment.

    Their consultants handle a wide range of day-to-day operations – from system monitoring and disaster recovery to orchestrator training and security patching. For organizations planning upgrades or cloud transitions, Terillium also provides assessment and migration services. The goal is simple: keep systems running efficiently while freeing up in-house teams to focus on core business work.

    Key Highlights:

    • JD Edwards managed support available across the USA
    • 24/7 assistance from certified consultants
    • Covers both EnterpriseOne and World systems
    • Flexible contracts and rollover hours
    • Focus on system stability, upgrades, and training

    Services:

    • Functional and technical JD Edwards support
    • CNC and database maintenance
    • Cloud hosting and migration planning
    • System performance monitoring and disaster recovery
    • Security, orchestration, and user training

    Contacts:

    • Website: terillium.com
    • Phone: (513) 621-9500
    • Email: info@terillium.com
    • Address: 201 E. Fifth Street, Suite 2700 Cincinnati, Ohio 45202
    • LinkedIn: www.linkedin.com/company/terillium
    • Facebook: www.facebook.com/terillium
    • Twitter/X: x.com/terillium

    6. Syntax

    Syntax offers Oracle JD Edwards managed services in the USA that focus on keeping ERP environments optimized, secure, and reliable. They take a proactive approach, using automation and advanced monitoring tools to identify issues before they cause downtime. The Syntax team supports all major JD Edwards modules and works with both cloud and on-premises systems, combining ITIL-based practices with real-time insights through their proprietary monitoring platform, EnterpriseCare.

    Their offering goes beyond routine maintenance – it includes fraud detection, encryption tools, and continuous performance tuning. For businesses handling sensitive data or working in regulated industries, Syntax provides integrated security management and disaster recovery planning. It’s a service built for companies that want stability and long-term efficiency without constant manual oversight.

    Key Highlights:

    • Oracle JD Edwards managed services provided across the USA
    • Monitoring and SLA-backed support
    • Combines automation with human expertise
    • Tools for fraud detection, encryption, and data protection
    • Experienced team following ITIL best practices

    Services:

    • JD Edwards application and technical support
    • Cloud optimization and system performance tuning
    • EnterpriseCare proactive monitoring
    • FraudID and EnCrypto data security tools
    • Disaster recovery and compliance management

    Contacts:

    • Website: www.syntax.com
    • Phone: 1-866-772-8242
    • Email: support@syntax.com
    • Address: 601 Keystone Park Drive, Suite 600, Morrisville NC 27560
    • LinkedIn: www.linkedin.com/company/syntax_57010
    • Twitter/X: x.com/syntax_systems

    7. GSI

    GSI delivers managed JD Edwards services for organizations across the USA, offering around-the-clock support for EnterpriseOne and World environments. Their approach is flexible – clients can choose from multiple service plans to match their internal staffing levels and system complexity. GSI’s consultants cover a wide range of functions, from CNC and database administration to application support, orchestrations, and integrations.

    The company is known for quick response times and its AI-driven monitoring system, GENIUS, which helps automate tasks and detect potential performance issues early. Beyond technical support, GSI assists with upgrades, cloud migration, and cybersecurity, making it easier for businesses to keep their ERP environments stable and secure while reducing operational strain on internal teams.

    Key Highlights:

    • Oracle JD Edwards support and managed services across the USA
    • 24/7 global monitoring and response
    • AI-powered tools for system automation and analytics
    • Flexible service plans with predictable costs
    • Experienced consultants for both World and EnterpriseOne

    Services:

    • JD Edwards system administration and optimization
    • CNC, database, and application management
    • Security and compliance monitoring
    • Upgrades, orchestrations, and integrations
    • Cloud hosting and business continuity support

    Contacts:

    • Website: www.getgsi.com
    • Phone: (855)-474-4377
    • Email: sales@getgsi.com
    • Address: 6595 Roswell Rd Ste G PMB 4003 Atlanta, GA 30328
    • LinkedIn: www.linkedin.com/company/gsi-inc-
    • Facebook: www.facebook.com/GSIInc1
    • Instagram: www.instagram.com/get_gsi
    • Twitter/X: x.com/GSIInc

    8. Denovo

    Denovo works with businesses across the USA that rely on Oracle JD Edwards to keep their operations running smoothly. Their team handles just about everything connected to JDE – from hosting and upgrades to everyday support. They’ve been doing this for years and understand that not every company wants to move their entire system overnight. That’s why their managed services are flexible, whether you’re keeping things on-premises, going hybrid, or fully shifting to Oracle Cloud Infrastructure.

    They also help clients stay current without disrupting what’s already working. Their support runs around the clock, covering applications, development, and technical assistance. On top of that, Denovo helps organizations upgrade or migrate from JD Edwards World to EnterpriseOne using a tested process that reduces downtime and cost. It’s a practical setup for companies that want steady progress instead of constant system overhauls.

    Key Highlights:

    • JD Edwards managed services and hosting available across the USA
    • Cloud, SaaS, and hybrid hosting options
    • Experienced in code-current and continuous delivery strategies
    • Proven approach to World-to-EnterpriseOne migrations

    Services:

    • JD Edwards support and maintenance
    • Managed cloud and OCI hosting
    • ERP consulting and implementation
    • System upgrades and SaaS migration
    • Licensing management and cost optimization

    Contacts:

    • Website: www.denovo-us.com
    • Phone: +18774336686
    • Email: sales@denovo-us.com
    • Address: Denovo, 371 Centennial Pkwy, Suite 220 Louisville, CO 80027
    • LinkedIn: www.linkedin.com/company/denovo
    • Facebook: www.facebook.com/DenovoCloud
    • Twitter/X: x.com/DenovoCloud

    9. ERP Suites

    ERP Suites helps companies across the USA manage their JD Edwards systems without all the usual headaches. They bring both the technical and functional know-how needed to keep EnterpriseOne running efficiently. Their support covers everything from CNC and application management to backups, integrations, and upgrades. The team is U.S.-based and available 24/7, which means when something goes wrong, you’re not waiting hours for a response.

    They’ve also built their own tool, ERP Suites Clarity, to give clients a clearer view of what’s happening behind the scenes. It tracks performance and catches issues before they turn into problems. Their style is pretty down-to-earth, less about jargon and more about helping businesses get real results from their ERP systems while freeing up their internal teams to focus on growth and strategy.

    Key Highlights:

    • Oracle JD Edwards support provided across the USA
    • Functional and technical expertise under one roof
    • Custom-built monitoring tool (ERP Suites Clarity)
    • Decades of combined JD Edwards experience

    Services:

    • Application and CNC support
    • System installation, upgrades, and tuning
    • Integration and process optimization
    • Data backup and archival management
    • Continuous monitoring and performance checks

    Contacts:

    • Website: www.erpsuites.com
    • Phone: 877-884-6526
    • Email: servicedesk@erpsuites.com
    • Address: 6281 Tri Ridge Blvd. Loveland, OH 45140

    10. DSP

    DSP supports organizations in the USA that run JD Edwards and need a reliable partner to keep things optimized. They take a flexible, collaborative approach, tailoring services to each client rather than pushing a standard plan. Their team works closely with businesses to maintain system stability, handle upgrades, and manage migrations to Oracle Cloud Infrastructure.

    One thing that stands out about DSP is their proactive support. They don’t just fix problems; they try to spot them before they happen. Their consultants are experienced in both Oracle applications and database management, so they can handle technical issues and business-side challenges at the same time. It’s a straightforward way to keep JD Edwards systems performing at their best without unnecessary complexity.

    Key Highlights:

    • JD Edwards consulting and support services across the USA
    • Proactive system monitoring and maintenance
    • Strong Oracle and database expertise
    • Support for upgrades, migrations, and ad-hoc consulting
    • Cost-efficient, flexible service structure

    Services:

    • JD Edwards performance and maintenance support
    • OCI migration planning and execution
    • ERP upgrades and optimization
    • On-demand project consulting
    • Continuous monitoring and process improvements

    Contacts:

    • Website: www.dsp.co.uk
    • Phone: +44 (0) 203 880 1686
    • Email: enquiries@dsp.co.uk
    • Address: 1650 West End Blvd, Suite #100 St Louis Park, Minnesota, USA 55416
    • LinkedIn: www.linkedin.com/company/dspglobal
    • Twitter/X: x.com/dsp_uk

    11. Circular Edge

    Circular Edge works with companies across the USA that use JD Edwards and want a smarter, more flexible way to manage it. Their consulting team focuses on making JDE fit how each business actually operates, not the other way around. They’ve been around long enough to know that every setup is different, so they build customized solutions, whether that means modernizing an existing system, migrating to the cloud, or tightening up performance and integrations.

    They also take a hands-on approach to support. Their consultants help clients plan upgrades, streamline workflows, and align IT strategy with business goals. Training and advisory services are a big part of what they do too, helping internal teams gain confidence in managing their JDE environments. It’s not flashy, just solid expertise from people who know how to make the system work better day to day.

    Key Highlights:

    • JD Edwards consulting and support provided across the USA
    • Strategic advisory services to align business and IT goals
    • Hands-on guidance for implementation and upgrades
    • Focus on cloud integration and system optimization

    Services:

    • JD Edwards consulting and system audits
    • Cloud migration and integration solutions
    • Custom development and performance tuning
    • Implementation and upgrade support
    • Training and ongoing functional assistance

    Contacts:

    • Website: www.circularedge.com
    • Phone: 1-877-533-0002
    • Email: contact@circularedge.com
    • Address: Circular Edge LLC – USA 399 Campus Drive, Suite # 102 Somerset, NJ 08873
    • LinkedIn: www.linkedin.com/company/circular-edge
    • Twitter/X: x.com/circular_edge

     

    Final Thoughts

    Choosing the right Oracle JD Edwards support partner in the USA isn’t just about finding a vendor who knows the software. It’s about teaming up with people who understand how your business actually runs, and how technology fits into that bigger picture. Each company we looked at takes a slightly different path to get there, whether it’s through proactive monitoring, hands-on consulting, or flexible managed services that grow with your needs.

    What really stands out across all of them is the shift from simple system maintenance to long-term collaboration. Modern JD Edwards support isn’t just fixing what’s broken; it’s about improving performance, guiding upgrades, and helping teams use what they already have more effectively. The tools, processes, and expertise might vary, but the goal stays the same: keeping your ERP reliable, secure, and ready for whatever comes next.

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