Running JD Edwards in-house used to feel like owning an old muscle car – powerful when it worked, but a headache the moment something broke. These days most companies would rather hand the keys to specialists than keep a full-time mechanic on payroll. Managed services packages have stepped in to fill that gap, and the options in the USA have gotten pretty sophisticated. Whether you just need someone to watch the servers at 3 a.m. or want a team that can handle upgrades, custom code, and security patches without you lifting a finger, there’s a tier (and a price) for pretty much every size operation. The trick is figuring out which package actually matches the way you run your business instead of just looking good on a sales deck.
1. A-listware
A-listware treats JD Edwards support as one slice of a much larger IT services operation rather than a standalone offering. When a company hands over our JD edwards managed services packages, the same crews that keep an eye on servers, handle help-desk tickets, and push security patches also take care of the ERP. Nothing gets split across different vendors – everything from daily monitoring to occasional upgrades stays under one roof.
Our clients decide how deep they want the involvement. Some just need someone on call when things break, while others turn over the whole stack – application tweaks, infrastructure work, even cloud moves. Our setup works well for organizations that would rather write one check and talk to one team than juggle separate JD Edwards specialists.
Key Highlights:
- JD Edwards folded into broader managed IT contracts
- Same teams handle ERP and general infrastructure
- Covers on-premise and cloud setups
- Flexible depth from basic troubleshooting to full management
- Ties ERP work into automation and security processes
Services:
- EnterpriseOne application and technical support
- Infrastructure monitoring and cloud management
- Upgrades, integrations, and performance tuning
- Help-desk coverage bundled with ERP tasks
- Security updates and continuous delivery
Contacts:
- Website: a-listware.com
- E-mail: info@a-listware.com
- Facebook: www.facebook.com/alistware
- LinkedIn: www.linkedin.com/company/a-listware
- Address: North Bergen, NJ 07047, USA
- Phone Number: +1 (888) 337 93 73
2. GSI
GSI built their AppCare plans around the reality that most companies don’t want to keep a full bench of CNC, development, and security people on payroll. Their teams step in to run the whole JD Edwards environment – EnterpriseOne or World, cloud or on-premise – so internal staff can stop firefighting and get back to actual business work.
They keep someone watching the systems around the clock, push patches, build packages, write orchestrations, and handle whatever else comes up. If a company runs globally or just needs help staying current with Oracle releases, GSI already has the coverage and the tooling in place.
Key Highlights:
- Full-stack support for both EnterpriseOne and World
- 24/7 monitoring and global response
- Flexible plans that scale up or down
- Handles private, public, and hybrid cloud hosting
- Covers everything from CNC to custom code
Services:
- Managed services across CNC, apps, and database
- Security, compliance, and orchestration work
- Upgrade planning and package builds
- Third-party tool integrations
- Cloud hosting and proactive system checks
Contacts:
- Website: getgsi.com
- E-mail: sales@getgsi.com
- Instagram: www.instagram.com/get_gsi
- Twitter: x.com/GSIInc
- Facebook: www.facebook.com/GSIInc1
- Address: 6595 Roswell Rd Ste G PMB 4003, Atlanta, GA, 30328
- Phone: (855)-474-4377
3. Version 1
Version 1 runs the ASPIRE service so companies don’t have to staff an internal team just to keep JD Edwards breathing. Their people take over the day-to-day grind – patches, performance tweaks, user support – no matter how old the system is or whether it lives on-premise or in the cloud.
They organize the offering in three adjustable tiers and push automation hard so the same issues don’t keep coming back. A 24/7 desk stays available for users anywhere in the world, and the whole setup is built to keep the ERP current without dragging attention away from the rest of the business.
Key Highlights:
- Takes ownership of any JD Edwards estate
- Three-tier model that can be customized
- Heavy use of automation to cut incident volume
- Round-the-clock global service desk
- Works with legacy, modern, on-prem, or cloud setups
Services:
- Application maintenance and optimization
- Technical administration and upgrades
- Security and compliance management
- Automation and process improvement
- User support and enhancement projects
Contacts:
- Website: www.version1.com
- Instagram: www.instagram.com/version1group
- LinkedIn: www.linkedin.com/company/version-1
- Twitter: x.com/version1
- Facebook: www.facebook.com/Version1Group
- Address: 9th Floor, Office 9019, WeWork, 1460 Broadway, New York 10036, USA
- Phone: +1 (708) 608 0323
4. Terillium
Terillium approaches JD Edwards support the way a lot of companies actually want it – no long lock-in contracts, hours that roll over if you don’t use them, and a phone number that gets you a real expert any hour of the day. They cover both EnterpriseOne and the older World systems, acting like extra staff who already know the environment inside out.
Whether the need is routine CNC housekeeping, a full upgrade, or a move to Oracle Cloud, AWS, or Azure, their people handle it. They also run proactive checks, clean up databases, and teach teams how to get more out of orchestrations and newer features.
Key Highlights:
- Supports EnterpriseOne and World without mandatory long contracts
- 24/7 emergency line to a live expert
- Proactive monitoring and rollover hours
- Experience across major cloud platforms
- Combines firefighting with longer-term improvement work
Services:
- Functional and technical day-to-day support
- CNC, database, and security administration
- Upgrade and migration projects
- Cloud hosting and environment tuning
- Orchestrator training and custom development
Contacts:
- Website: terillium.com
- E-mail: info@terillium.com
- LinkedIn: www.linkedin.com/company/terillium
- Twitter: x.com/terillium
- Facebook: www.facebook.com/terillium
- Address: 201 E. Fifth Street, Suite 2700 Cincinnati, OH 45202
- Phone: 513 621 9500
5. Centroid
Centroid looks at JD Edwards through a cloud-first lens. Their managed services usually start when companies decide it’s time to stop nursing on-premise hardware and move to Oracle Cloud Infrastructure, though they’ll also keep older setups running smoothly.
Once the system is in their hands, they handle the usual administration – database work, security patches, orchestration builds – while keeping an eye on the next upgrade or automation opportunity. The same team that migrates the environment often sticks around afterward to run it.
Key Highlights:
- Heavy focus on OCI migrations and post-move support
- Covers the full lifecycle from assessment to daily ops
- Strong on Release 25 features and automation
- Handles orchestration and no-code tools
- Ties managed services to broader cloud strategy
Services:
- JD Edwards administration and optimization
- Oracle Cloud Infrastructure hosting and migration
- Upgrade planning and execution
- Orchestrator and process automation
- Security, performance, and compliance work
Contacts:
- Website: www.centroid.com
- E-mail: info@centroid.com
- LinkedIn: www.linkedin.com/company/centroid-systems
- Twitter: x.com/future_proofing
- Address: 1050 Wilshire Drive, Suite 170 Troy, MI 48084 United States
- Phone: (248) 465-9533
6. Rinami
Rinami started in 2009 building tools for asset-heavy industries that run JD Edwards, so their managed support naturally grew out of that deep integration work. When companies need ongoing help with EnterpriseOne, Rinami’s teams already know the environment because they’ve spent years extending it with their own asset-management suite, integration platform, and mobile modules.
They keep systems stable, handle updates, and make sure custom extensions keep working after Oracle patches drop. Because everything they do is aimed at large-scale capital asset operations, the support stays practical – less generic help-desk scripts, more focus on keeping plant maintenance, fleet tracking, and field service processes running without hiccups.
Key Highlights:
- Support rooted in asset-intensive industry experience
- Teams that built and maintain their own JDE extensions
- Focus on keeping custom integrations healthy
- Covers large-scale capital asset management setups
- Global team handling updates and mobile components
Services:
- JD Edwards EnterpriseOne ongoing administration
- Maintenance of custom extensions and mobile apps
- Integration platform support and updates
- Patch management for heavily modified systems
- Asset performance and field service operations help
Contacts:
- Website: www.rinami.com
- LinkedIn: www.linkedin.com/company/3672116
- Twitter: x.com/rinamisupport
- Facebook: www.facebook.com/RinamiSupport
- Address: 355 South Teller Street, Suite 200, Lakewood, Colorado, 80226
- Phone: +1 720 826 9946
7. Corning Data
Corning Data runs their JD Edwards support entirely from the United States – the help desk, the CNC team, even the technicians who show up onsite all work from American offices. Companies get one dedicated contact who already knows their system instead of bouncing between random support people. That same person coordinates everything from daily fixes to bigger upgrade work.
They handle both World and EnterpriseOne setups the same way. Patches get applied, custom code gets written, security roles stay locked down, and if something needs hands-on attention they send someone within driving distance. Nothing ties anyone into a long contract – clients just keep using the service as long as it makes sense.
Key Highlights:
- Fully U.S.-based teams and 24/7 desk
- One named contact who already knows the setup
- Handles World and EnterpriseOne equally
- No long-term contracts forced on anyone
- Real onsite technicians when screensharing isn’t enough
Services:
- Round-the-clock U.S. help desk
- CNC work and package builds
- Security patches and compliance fixes
- Custom development and testing
- Physical onsite visits across the country
Contacts:
- Website: corningdata.com
- LinkedIn: www.linkedin.com/company/corning-data-services
- Twitter: x.com/corningdata
- Facebook: www.facebook.com/CorningData
- Address: 421 Fayetteville Street, Suite 1100, Raleigh, NC 27601
- Phone: 877-807-7702
8. Kenai
Kenai keeps JD Edwards running for companies that still rely on it every day – whether that means old World systems on AS/400 or newer EnterpriseOne cloud setups. Their support covers basic help-desk tickets up to full outsourcing, and the same group that fixes small issues can also handle an upgrade or cloud move later.
They stay available around the clock because most operations can’t wait until Monday morning. Clients pick how much help they want at any given time instead of signing up for fixed packages they might not need.
Key Highlights:
- Works with World, EnterpriseOne, and mixed environments
- 24/7 coverage for tickets and issues
- Same team for daily ops and bigger projects
- Keeps AS/400 skills for legacy World
- Flexible level of involvement
Services:
- Help desk and break-fix support
- CNC and system administration
- Upgrade planning and execution
- Cloud or hybrid setup work
- Implementation and rollout help
Contacts:
- Website: www.kenai-us.com
- E-mail: info@kenai-us.com
- LinkedIn: www.linkedin.com/company/kenaiusa
- Twitter: x.com/kenaitech
- Address: Kenai Technologies Inc. 11785 Northfall Lane, Suite #507, Alpharetta, GA 30009 – USA
- Phone: +1 770 623 8878
9. Rimini Street
Rimini Street takes a different path – they let companies stay on older, customized JD Edwards releases long after Oracle stops regular support. Their engineers handle the fixes, tax updates, and security patches so nothing forces a big upgrade or cloud move. Custom code stays fully covered too.
When clients hand over CNC work, the same global team runs the infrastructure side by side with application support. The setup keeps the system legal and running while freeing up money that used to go straight to Oracle.
Key Highlights:
- Third-party support for older releases
- Custom modifications fully included
- CNC managed services available
- Tax and regulatory updates handled
- Global engineering coverage
Services:
- Issue resolution for standard and custom code
- CNC administration and infrastructure
- Security and compliance fixes
- Integration work with newer tools
- Long-term maintenance without forced changes
Contacts:
- Website: www.riministreet.com
- E-mail: pr@riministreet.com
- Instagram: www.instagram.com/riministreet
- LinkedIn: www.linkedin.com/company/rimini-street
- Twitter: x.com/riministreet
- Facebook: www.facebook.com/RiminiStreet
- Address: Rimini Street, Inc. 1700 South Pavilion Center Drive, Suite 330 Las Vegas, Nevada 89135
- Phone: +1-702-839-9671
10. Circular Edge
Circular Edge built their Smart Help model so companies only pay for the exact hours someone works on their system – no bench of idle consultants. Their tools watch everything around the clock and flag problems early, then the team scales up fast when a release or project hits.
They cover functional modules, CNC, integrations, and compliance while mixing onshore and offshore people to keep response quick and costs reasonable. The goal stays simple: keep the system stable and still find ways to make it do more for the business.
Key Highlights:
- Pay only for actual hours used
- Proactive monitoring catches issues early
- 24/7 system watching
- Onshore and offshore delivery mix
- Ties support to business improvements
Services:
- Constant health checks and alerts
- Patch and release handling
- Integration and automation upkeep
- Compliance and audit support
- Regular review of possible enhancements
Contacts:
- Website: www.circularedge.com
- E-mail: contact@circularedge.com
- LinkedIn: www.linkedin.com/company/circular-edge
- Address: Circular Edge LLC – USA 399 Campus Drive, Suite # 102 Somerset, NJ 08873
- Phone: 1-877-533-0002
11. SrinSoft
SrinSoft keeps a big Center of Excellence full of JD Edwards people – functional consultants who know finance and distribution, developers who write interfaces, and CNC admins who manage servers. Companies pull from that pool whenever they need steady support or extra hands for a rollout.
The team works across manufacturing, retail, and other sectors with a global delivery setup that keeps pricing steady. Whether the system is brand new or decades old, they handle the administration, custom work, and ongoing tuning.
Key Highlights:
- Shared Center of Excellence for all JD Edwards skills
- Functional, technical, and CNC resources
- Global onshore-offshore delivery
- Experience in multiple industries
- Covers new projects and existing systems
Services:
- System and database administration
- Custom reports and interface development
- Functional module support
- Package management and tuning
- Integration and migration work
Contacts:
- Website: www.srinsofttech.com
- E-mail: tms@srinsofttech.com
- Instagram: www.instagram.com/srinsoft_technologies
- LinkedIn: www.linkedin.com/company/srinsoft-technologies
- Twitter: x.com/SrinSofttech
- Facebook: www.facebook.com/SrinSoftTechnologies
- Address: 951 Yamato Rd Suite #290 Boca Raton FL 33431
Final Thoughts
Picking a managed services partner for JD Edwards in the States basically comes down to what kind of headache you’re trying to get rid of. Some shops just want someone local who answers the phone at 3 a.m. without an accent you can’t place. Others are happy to trade a little time-zone hassle for lower monthly bills and still sleep fine. A few are sitting on old releases with miles of custom code and would rather keep the lights on than rewrite everything for the cloud tomorrow.
What’s interesting is how the options have split pretty cleanly: you’ve got onshore crews that feel like an extension of your own IT department, offshore-heavy teams that keep the meter low, global third-party players who’ll support a version Oracle already walked away from, and everything in between. Most places now let you pay by the drink instead of signing your life away for three years, which is honestly a relief compared to how this market looked even five years ago.
At the end of the day it’s less about finding the “perfect” package and more about matching the support style to how your company actually runs. If you hate surprises and want the same guy who fixed last month’s payroll glitch to handle the next upgrade, that exists. If you’re fine letting someone halfway around the world keep the servers humming while you focus on the business, that exists too. The JD Edwards world isn’t going anywhere soon, and neither are the people willing to keep it running for you – just figure out which flavor of help actually fits your shop.
