Managing IT assets efficiently is crucial for businesses of all sizes. In the USA, several specialized companies provide advanced inventory management services to help track, audit, and optimize IT resources. These providers offer tailored solutions that support compliance, improve operational efficiency, and reduce costs. Let’s explore the top players in the industry.
1. A-listware
At A-listware, we provide IT services and support to businesses across the USA, including IT asset management. Our approach includes dedicated engineering teams, managed services, and flexible consulting models. We help companies keep track of their hardware and software assets in both cloud and on-premise environments. By integrating asset management with service desk tools, we make it easier to handle incidents and manage resources.
We work with enterprises, small and medium-sized businesses, and startups. Our team structure is distributed, and we offer several delivery models such as dedicated teams, time and material, and KPI-driven programs. We provide tools for monitoring asset performance, tracking usage, and managing license compliance. We also handle vendor coordination to simplify procurement and maintenance. On top of that, we connect cybersecurity services with asset management to make sure all devices remain secure and updated.
Key Highlights:
- We provide distributed engineering teams for ongoing support
- Our asset management integrates with service desk operations
- We offer flexible delivery models that adapt to changing needs
- Our tools help track asset usage and performance
- We include cybersecurity support as part of our services
Services:
- IT asset management for both hardware and software
- Vendor coordination and procurement support
- Asset reporting for usage and cost tracking
- Support for both cloud-based and on-premise environments
- Security services integrated into asset management
- Dedicated engineering teams with project supervision
- Flexible engagement models tailored to business goals
Contact Information:
- Website: a-listware.com
- Phone: +1 (888) 337 93 73
- Email: info@a-listware.com
- Address: North Bergen, NJ 07047, USA
- LinkedIn: www.linkedin.com/company/a-listware
- Facebook: www.facebook.com/alistware
2. ServiceNow
ServiceNow provides a cloud-based platform focused on IT asset management (ITAM) and IT service management (ITSM), supporting organizations in tracking and managing software, hardware, and cloud-based assets. The system automates the entire lifecycle of IT assets, starting from procurement through deployment, maintenance, and retirement. The platform ensures transparency and control over inventory, licensing, and financial records. IT asset management functions are integrated with other business processes, such as incident management, change management, and risk management, within a single system. Tools such as the configuration management database (CMDB), self-service portal, and mobile capabilities are used to streamline tasks across departments.
The platform is designed to help maintain compliance with internal and external requirements while optimizing resource use. Mobile applications support inventory audits and tracking across multiple locations. Analytics and reporting functions provide insights into asset performance, usage trends, and cost allocations. Integration with third-party tools allows the platform to be adapted to specific operational workflows without rebuilding from scratch. This unified approach to IT asset and service management supports better coordination between IT teams and business units.
Key Highlights:
- Full lifecycle control of software, hardware, and cloud assets
- Integration of asset data with incident, change, and risk processes
- Centralized configuration management database (CMDB)
- Mobile tools for on-site inventory and asset verification
- Custom reporting and analytics for tracking performance and cost
Services:
- IT asset management and lifecycle tracking
- Integration with IT service management processes
- License compliance and financial recordkeeping
- Mobile support for inventory and audits
- Customizable workflows and system integrations
Contact Information:
- Website: www.servicenow.com
- Address: Headquarters, 2225 Lawson Lane, Santa Clara, CA 95054
- LinkedIn: www.linkedin.com/company/servicenow
- Facebook: www.facebook.com/servicenow
- Twitter: x.com/servicenow
- Instagram: www.instagram.com/servicenow
3. IT Asset Management Group (ITAMG)
IT Asset Management Group (ITAMG) specializes in secure removal, data destruction, and environmentally compliant disposal of retired IT equipment. The company provides services to reclaim the value of surplus technology and ensure that all equipment is processed according to strict environmental and data security standards. Asset removal includes packaging, transportation, and processing at either client sites or ITAMG facilities. Every stage of the process is documented to meet compliance standards and internal governance requirements. All electronics that cannot be resold are recycled following a strict no-landfill policy.
Services include hard drive shredding, data erasure compliant with NIST 800-88 and Department of Defense standards, and electronics recycling certified under R2 and RIOS frameworks. Additional offerings include inventory, dismantling, and relocation of large IT infrastructure, such as data centers and telecom equipment. Global service coverage and custom program management are also available for enterprises with widespread IT operations. Reports and certificates are issued for all data destruction and recycling activities, ensuring accountability and regulatory alignment.
Key Highlights:
- Secure data destruction meeting government and industry standards
- Electronics recycling policy that prohibits landfill disposal
- Detailed documentation and reporting at every stage
- Capacity to manage large-scale removals and relocations
- Certified under R2, RIOS, and NAID AAA for quality, security, and sustainability
Services:
- IT asset liquidation and value recovery
- Hard drive shredding and electronic media destruction
- Recycling of obsolete equipment under environmental certifications
- Data center equipment de-racking, packing, and relocation
- Global IT asset disposition programs with compliance reporting
Contact Information:
- Website: www.itamg.com
- Phone: +1 877-625-4872
- Address: 110 Bi County Blvd. Suite 106, Farmingdale, NY 11735
- LinkedIn: www.linkedin.com/company/it-asset-management-group
- Facebook: www.facebook.com/people/ITAMG-It-Asset-Management-Group
- Twitter: x.com/ITAssetRecvry
- Instagram: www.instagram.com/it_asset_management_group
4. SysAid
SysAid offers an IT service management (ITSM) platform that includes IT asset management (ITAM) features for tracking and managing IT resources. The system automatically discovers hardware and software across the organization’s network, logging the information into a centralized database. Asset records are linked with service desk operations, allowing IT teams to access real-time data about devices while handling support requests. This connection improves response accuracy and speeds up ticket resolution by providing context to each reported issue.
The platform supports tailored workflows for asset tracking, change control, incident resolution, and compliance reporting. Additional tools are available for license management and usage tracking. A self-service portal allows end users to submit support requests and view information related to their assigned assets. SysAid offers both cloud-based and on-premise deployment options, providing flexibility for different infrastructure requirements. Mobile access is also available for asset and ticket management outside of the office.
Key Highlights:
- Automated asset discovery across all connected systems
- Real-time asset data linked with help desk tickets
- Workflow customization for tracking and service processes
- Support for license tracking and usage auditing
- Deployment options for cloud, on-premise, and mobile use
Services:
- IT asset discovery and inventory management
- Integration of asset data with service desk operations
- License tracking and compliance oversight
- Self-service portal for employee requests and asset data
- Mobile tools for managing assets and support tickets on the go
Contact Information:
- Website: www.sysaid.com
- Address: Mazars USA LLP, 135 West 50th Street, New York 10020-1299
- LinkedIn: www.linkedin.com/company/sysaid-technologies-ltd
- Facebook: www.facebook.com/SysAidIT
- Twitter: x.com/sysaid
5. InvGate
InvGate provides IT asset management (ITAM) and IT service management (ITSM) platforms aimed at improving operational control and asset lifecycle management. The InvGate Assets platform is used to track hardware, software, and fixed assets, delivering real-time inventory visibility and usage insights. Asset discovery tools help maintain accurate records, while software metering supports compliance and licensing control. Asset data is linked to service desk operations to allow faster issue resolution and informed decision-making.
The system interface emphasizes usability and includes no-code workflow configuration, automated license tracking, and drag-and-drop task assignment. Deployment is available on cloud or on-premise infrastructure, depending on business requirements. The platform also features reporting and cost analysis tools, and supports integrations with other systems through APIs. Additional functions such as asset-based threat monitoring are included to support IT governance and risk mitigation efforts.
Key Highlights:
- Real-time visibility into IT inventory
- Asset discovery and software metering tools
- Integration with service management workflows
- No-code automation and task assignment
- Support for both cloud and on-premise deployment
Services:
- IT asset tracking and lifecycle management
- Software license monitoring and compliance
- Service desk integration for asset-related tasks
- Reporting and cost analysis tools
- API integrations with third-party tools
Contact Information:
- Website: invgate.com
- Phone: +1 877 602 0800
- Address: 2093 Philadelphia Pike, #2491 Claymont Delaware 19703
- LinkedIn: www.linkedin.com/company/invgate
6. BMC
BMC delivers IT service and asset management capabilities through its Helix platform. The solution includes features to automate service workflows, track IT assets, and manage inventory across departments. Helix supports the full asset lifecycle from acquisition to retirement and provides visibility into asset usage through a centralized management system. AI-based tools are built into the platform to streamline request handling, automate recommendations, and improve knowledge access for users.
The platform is designed to support structured workflows and cross-team collaboration. Built-in templates, checklists, and survey tools allow teams to configure processes based on department needs. Helix supports multi-channel service delivery and includes analytics to evaluate performance and identify areas for improvement. Integration with other systems is available through automation tools and connectors, offering flexibility across enterprise environments.
Key Highlights:
- Lifecycle tracking of IT assets using centralized tools
- AI features for request fulfillment and workflow support
- Structured workflow templates and knowledge sharing
- Multi-channel service delivery
- Analytics for service improvement and performance tracking
Services:
- IT asset management across departments
- Automation of service requests and asset tasks
- Asset performance and usage reporting
- Integration with enterprise systems
- Workflow configuration for different business units
Contact Information:
- Website: www.bmc.com
- Phone: +1 (855) 834-7487
- Email: global_security@bmc.com
- Address: 2103 CityWest Boulevard, Houston, Texas 77042
- LinkedIn: www.linkedin.com/company/bmc-software
- Facebook: www.facebook.com/bmcsoftware
- Twitter: x.com/bmcsoftware/
- Instagram: www.instagram.com/bmcsoftware
7. Liquid Technology
Liquid Technology focuses on secure IT asset disposition, data destruction, and e-waste recycling for mid- to large-sized organizations. Services cover the full asset removal cycle, including liquidation, compliance-based data destruction, and EPA-compliant electronics recycling. Equipment is processed through certified procedures, and documentation is provided to support security and environmental regulations. Liquidation services offer direct purchase or brokerage of used IT hardware.
The company uses NIST 800-88 standards for data destruction and maintains multiple certifications including R2v3, e-Stewards, and ISO 14001. Various destruction methods such as wiping, shredding, degaussing, and crushing are offered depending on client needs. In addition to IT asset removal, the company manages excess inventory and relocation scenarios including data center moves, cloud migrations, and technology refreshes.
Key Highlights:
- Secure data destruction aligned with industry standards
- Certified e-waste recycling with no landfill or export policy
- IT liquidation options with asset value recovery
- Full documentation of destruction and recycling processes
- Service support for relocation, cloud transitions, and downsizing
Services:
- Computer and IT equipment liquidation
- Data wiping, shredding, and media destruction
- E-waste recycling under R2v3 and e-Stewards standards
- Support for excess inventory and IT relocations
- Compliance reporting and environmental documentation
Contact Information:
- Website: liquidtechnology.net
- Phone: (800) 797-5478
- Address: Brooklyn Army Terminal, 140 58th Street, Suite 8C, Box 33, Brooklyn, NY 11220
- LinkedIn: www.linkedin.com/company/liquid-technology-inc
- Facebook: www.facebook.com/LiquidTechnologyInc
- Twitter: x.com/LiquidTechNews
- Instagram: www.instagram.com/liquid_technology
8. Ricoh USA
Ricoh USA provides IT services and software solutions that support digital workflows, asset lifecycle processes, and content management. The company focuses on helping organizations manage both physical and digital assets, including print infrastructure and IT equipment. Their services cover areas such as document management, device lifecycle, and cloud IT support. Ricoh’s approach includes integrating hardware like printers with business software to support productivity, remote work, and cost control.
Asset-related services include digital workflow automation, secure print and device management, and structured information governance. The company also offers cloud-based services and managed IT support for organizations looking to improve operational efficiency. Solutions are available for various industries, including education, healthcare, manufacturing, and government. Tools like eForms Manager and Smart Integration enable users to manage tasks, approvals, and data sharing across platforms.
Key Highlights:
- Focus on digital workflows and document lifecycle
- Integration of device management with IT infrastructure
- Support for print security and content governance
- Cloud-based IT services for remote operations
- Applicable across multiple industry sectors
Services:
- IT asset and device lifecycle management
- Digital document and workflow automation
- Cloud and infrastructure support
- Content and information governance
- Managed print services and printer security
Contact Information:
- Website: www.ricoh-usa.com
- Phone: (610) 296-8000
- Address: 300 Eagleview Boulevard, Exton, PA. 19341
- LinkedIn: www.linkedin.com/company/ricoh-company-ltd-
- Facebook: www.facebook.com/ricohusa
- Instagram: www.instagram.com/ricohusa
9. SolarWinds
SolarWinds offers IT management software that covers service management, infrastructure monitoring, and asset tracking. Their platform supports organizations with hybrid IT environments, providing tools for performance monitoring, service desk operations, and configuration management. The IT asset management features are designed to integrate with service workflows and configuration databases, helping teams maintain visibility over hardware, software, and cloud assets.
The platform includes tools for incident response, automated ticketing, and asset tracking within a centralized system. Organizations can use the system to connect asset data with monitoring functions and service requests. Asset records are maintained to support audits, updates, and license tracking. SolarWinds provides modular deployment options, allowing organizations to select services as needed and integrate with existing environments.
Key Highlights:
- Unified asset tracking within IT service management
- Integration with performance and monitoring tools
- Configuration and asset database support
- Incident response connected to asset records
- Modular and scalable deployment
Services:
- IT asset management and service desk integration
- Monitoring of hardware and software environments
- Configuration and compliance tracking
- Performance reporting and troubleshooting
- Support for hybrid IT system
Contact Information:
- Website: www.solarwinds.com
- Phone: +1-512-682-9300
- Email: sales@solarwinds.com
- Address: 7171 Southwest Parkway, Bldg 400, Austin, Texas 78735
- LinkedIn: www.linkedin.com/company/solarwinds
- Facebook: www.facebook.com/SolarWinds
- Twitter: x.com/solarwinds
- Instagram: www.instagram.com/solarwindsinc
10. SHI
SHI provides a broad range of technology services, including IT asset management, software licensing, and infrastructure support. Their IT asset management services help organizations track devices, control software usage, and manage technology investments. SHI supports asset lifecycle tasks from procurement to retirement and offers solutions for both on-premise and cloud environments. The platform includes cost analysis and reporting tools to support IT budget management.
In addition to ITAM, SHI delivers services for license optimization, device lifecycle, and cloud transformation. Software asset management is used to identify excess usage and optimize licensing agreements. Their IT cost optimization services are aimed at helping businesses reduce waste and manage software subscriptions efficiently. SHI works with multiple vendors and technologies, providing integration, training, and support across the full IT stack.
Key Highlights:
- Comprehensive IT and software asset tracking
- Lifecycle support from procurement to retirement
- Optimization of license and subscription use
- Cloud and infrastructure integration options
- Vendor-neutral support for multiple platforms
Services:
- IT asset and software asset management
- Device lifecycle tracking and optimization
- Licensing advisory and cost control
- Infrastructure and cloud integration services
- Subscription and SaaS usage analysis
Contact Information:
- Website: www.shi.com
- Phone: 888-764-8888
- Address: 290 Davidson Avenue, Somerset, NJ 08873
- LinkedIn: www.linkedin.com/company/shi-international-corp-
- Facebook: www.facebook.com/SHIInternational
- Twitter: x.com/SHI_Intl
- Instagram: www.instagram.com/shi_intl
11. SymphonyAI
SymphonyAI position their Apex IT Platform and IT Asset Management application as part of a wider AI SaaS suite that unifies predictive and generative AI with core IT operations. Their tools discover hardware and software, log each record in a shared configuration store, and recommend actions through embedded copilots. Real-time insights help forecast demand, flag risk, and guide lifecycle decisions without manual data work.
They extend asset data into workflow automation, service management, and compliance tasks. Built-in orchestration links assets to incident, change, and procurement processes, while vertical AI models provide what-if analysis for budget and resource planning. Packaged delivery enables cloud deployment or hybrid integration with existing environments.
Key Highlights:
- AI-driven asset discovery and configuration tracking
- Generative copilots that suggest actions and forecasts
- Integration with incident, change, and procurement workflows
- Vertical SaaS models tuned for industry needs
- Cloud-ready architecture with hybrid connectors
Services:
- IT asset inventory and lifecycle management
- Predictive analytics for capacity and demand planning
- Automated compliance and risk monitoring
- Workflow orchestration across service operations
- Integration APIs for enterprise applications
Contact Information:
- Website: www.symphonyai.com
- Phone: 650.250.4777
- Email: partnerships@symphonyai.com
- Address: 3300 Hillview Ave., Palo Alto CA 94304
- LinkedIn: www.linkedin.com/company/symphonyai
12. Freshworks
Freshworks deliver Freshservice, an AI-assisted IT service management platform that includes asset tracking, configuration management, and license governance. Automated discovery scans networks for devices and cloud resources, creating an up-to-date asset register that feeds directly into service desk tickets. AI routines summarize incidents and propose solutions, helping technicians resolve issues linked to specific assets.
They allow teams to build low-code workflows for procurement, onboarding, and retirement tasks. Reports provide visibility into ownership, warranty status, and contract timelines, supporting budget decisions and audit readiness. Deployment options cover SaaS or private cloud, and unlimited requester licensing encourages broad use across departments.
Key Highlights:
- Unified asset records tied to service tickets
- AI assistance for ticket summarization and resolution paths
- Low-code workflow designer for lifecycle tasks
- License and warranty tracking with alerting
- SaaS delivery with quick onboarding
Services:
- Network and cloud asset discovery
- Configuration database maintenance
- License compliance and renewal management
- Workflow automation for procurement and disposal
- Dashboards and reporting for audit support
Contact Information:
- Website: www.freshworks.com
- Phone: +1 855 747 6767
- Email: sales@freshworks.com
- Address: 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403
- LinkedIn: www.linkedin.com/company/freshworks-inc
- Facebook: www.facebook.com/FreshworksInc
- Twitter: x.com/FreshworksInc
13. Asset Panda
Asset Pandprovide a cloud-based platform dedicated to tracking physical and digital assets across diverse industries. The system replaces spreadsheets with customizable fields, barcode scanning, and mobile auditing to keep location, status, and condition data current. Unlimited user access lets executives view summaries while field staff update records on the move.
They support maintenance scheduling, inventory alerts, and compliance checklists that document each change in an asset’s timeline. Integrations sync data with finance, help desk, and procurement systems, creating a single source of truth. Implementation includes guided onboarding and ongoing email support within guaranteed response windows.
Key Highlights:
- Flexible item fields that adapt to any asset type
- Mobile barcode scanning for real-time updates
- Maintenance and inspection scheduling built in
- Unlimited users with role-based access
- Integration connectors for ERP and service tools
Services:
- Asset location, status, and condition tracking
- Preventive maintenance work order management
- Compliance audit trails and digital signatures
- Barcode generation and mobile inventory audits
- Integration and onboarding assistance
Contact Information:
- Website: www.assetpanda.com
- Phone: (888) 928-6112
- Address: 5729 Lebanon Road, Ste 144-269, Frisco, Texas 75034
- LinkedIn: www.linkedin.com/company/asset-panda
- Facebook: www.facebook.com/AssetPanda
14. Lansweeper
Lansweeper offers an IT asset management platform that focuses on automated discovery and inventory of hardware, software, and connected devices across IT networks. The system uses agentless scanning methods to collect data on all networked assets without installing software on each device. It provides detailed records on asset types, software versions, and configurations, helping IT teams manage environments efficiently. The platform is designed to operate in both cloud and on-premise environments, providing flexibility in different setups.
Their platform supports integration with third-party tools and includes built-in reporting features to support decision-making. Lansweeper also supports mapping of IT and OT assets in hybrid environments, enabling visibility across cloud and on-site infrastructure. Features such as IP address management and risk analysis help organizations maintain a more accurate and secure asset database.
Key Highlights:
- Agentless discovery for IT, IoT, and OT assets
- Centralized inventory with detailed asset records
- On-premise and cloud deployment options
- Supports hybrid IT infrastructure visibility
- Integration with third-party IT tools
Services:
- Hardware and software inventory
- IP address and network asset tracking
- Cloud and on-premise deployment support
- Reporting and risk analysis features
- API integrations for ITSM and security tools
Contact Information:
- Website: www.lansweeper.com
- Phone: +1 877-277-9337
- LinkedIn: www.linkedin.com/company/lansweeper
- Facebook: www.facebook.com/lansweeper.network.inventory
- Twitter: x.com/lansweeper
15. Atomicwork
Atomicwork provides an AI-based IT asset management solution integrated with IT service management tools. Their platform automates asset lifecycle processes such as procurement, assignment, and decommissioning. It connects asset data with service desk activities like incident and change management, enabling faster resolution and better tracking. The system syncs with external tools like Intune and Kandji to maintain up-to-date records and can perform remote actions on devices when required.
Their approach includes AI agents that assist in automating responses and managing workflows across services. The interface is designed for integration with platforms like Slack and Microsoft Teams, allowing service and asset data to be managed in familiar collaboration tools. Atomicwork emphasizes scalable automation and visibility for enterprise-level IT environments.
Key Highlights:
- AI-supported asset and service management
- Lifecycle automation from acquisition to disposal
- Sync with third-party tools for asset data accuracy
- Remote device action support for security
- Integration with collaboration tools like Slack and Teams
Services:
- Hardware and software asset tracking
- Incident and change management integration
- Remote device management capabilities
- Workflow automation using AI
- Asset-related insights within team communication platforms
Contact Information:
- Website: www.atomicwork.com
- Phone: +1 (415) 980-5116
- Email: sales@atomicwork.com
- Address: 720 University Ave, Suite 204, Palo Alto, CA 94301
- LinkedIn: www.linkedin.com/company/atomicworkhq
- Facebook: www.facebook.com/atomicworkhq
- Twitter: x.com/atomicworkhq
- Instagram: www.instagram.com/atomicworkhq
16. CDW
CDW delivers IT asset management services as part of a broader offering that includes IT infrastructure, data, and support services. Their ITAM services help track, manage, and optimize the lifecycle of technology assets across hybrid environments. Services cover the acquisition, deployment, maintenance, and retirement of devices and software. CDW works with organizations to align asset management with infrastructure strategy and governance.
They offer consulting and managed services to support compliance, cost control, and asset performance. These services are integrated with broader initiatives, including cloud migration, cybersecurity, and workspace modernization. The company supports multiple industries and provides flexible service models depending on operational and technical needs.
Key Highlights:
- Full lifecycle IT asset management
- Support for hybrid and cloud infrastructure
- Advisory and managed service models
- Integration with broader IT operations and planning
- Services tailored to specific industries
Services:
- Device and software lifecycle tracking
- Cloud and infrastructure support
- ITAM program strategy and operations
- Compliance and cost optimization services
- Managed services for asset-related operations
Contact Information:
- Website: www.cdw.com
- Phone: 847.371.6090
- Address: 200 N Milwaukee Ave., Vernon Hills, IL 60061
- LinkedIn: www.linkedin.com/company/cdw
- Facebook: www.facebook.com/CDWCorporation
- Twitter: x.com/CDWCorp
Conclusion
IT inventory management plays a critical role in helping organizations maintain control over their hardware, software, and digital assets. The companies covered in this article offer a range of solutions tailored to different operational environments, from automated asset discovery and lifecycle tracking to integrated service management and AI-powered automation. Each platform provides tools that support better visibility, compliance, and decision-making around technology resources.
When evaluating IT inventory management providers, it’s important to consider compatibility with existing systems, deployment flexibility, and the level of automation offered. Whether an organization needs basic tracking or enterprise-grade integration with service workflows, the options presented reflect the range of available approaches in the U.S. market. Careful selection based on operational needs can help reduce costs, improve efficiency, and strengthen IT oversight.
