When technical issues arise, businesses need prompt and efficient desktop support. In the USA, numerous companies specialize in offering expert IT assistance, ensuring smooth operations for organizations of all sizes. This article explores the top desktop support companies that stand out for their reliability, expertise, and customer service.
1. A-listware
At our company, we provide desktop support services as part of a comprehensive IT service offering. We specialize in ensuring that businesses have the technical support they need to keep their operations running smoothly. Whether it’s troubleshooting hardware or software issues, or maintaining desktop environments, we are equipped to handle a wide range of technical support tasks. Our team is available around the clock to provide responsive, reliable desktop support, helping to minimize downtime and enhance overall productivity.
We offer our clients the expertise of skilled professionals, ensuring that all desktop-related issues are resolved efficiently. Our approach is designed to integrate seamlessly with your business, supporting day-to-day operations while allowing your team to focus on what they do best. Whether it’s providing on-site assistance or remote support, we ensure consistent, high-quality service to meet all your desktop support needs.
Key Highlights:
- 24/7 access to technical support for desktop-related issues.
- Remote and on-site desktop support tailored to your needs.
- Experienced professionals with expertise in hardware and software troubleshooting.
- Cost-effective service plans designed to fit various business needs.
- Seamless integration with your internal team to ensure minimal disruption.
Services:
- Desktop troubleshooting and repair.
- Installation and configuration of desktop software.
- Routine maintenance and updates for desktops.
- Remote desktop support and monitoring.
- User support for software applications and operating systems.
- Security monitoring and virus/malware removal for desktops.
Contact Information:
- Website: a-listware.com
- Address: North Bergen, NJ 07047, USA
- Phone: +1 (888) 337 93 73
- Email: info@a-listware.com
- Facebook: www.facebook.com/alistware
- LinkedIn: www.linkedin.com/company/a-listware
2. CDW
CDW is a company that provides desktop support services as part of its broader IT solutions portfolio. With expertise in technology and business needs, they deliver a range of IT services to help organizations maintain efficient operations. Their team is involved in supporting desktop environments, ensuring businesses can resolve any technical issues quickly. CDW serves different industries, offering customized support that aligns with specific business requirements.
CDW’s services are designed to address the diverse needs of businesses, whether it is managing hardware, software, or troubleshooting desktop issues. Their offerings include both on-site and remote support, allowing for flexibility in how companies can access assistance. With a wide array of IT solutions, CDW works to ensure that organizations are equipped with the necessary tools and support for smooth operations.
Key Highlights:
- Provides both on-site and remote desktop support.
- Offers a range of IT solutions across different industries.
- Focuses on ensuring businesses maintain smooth and efficient desktop environments.
Services:
- Desktop troubleshooting and technical support.
- Hardware and software management.
- IT consulting and advisory services for desktop environments.
- Remote desktop support solutions.
Contact:
- Website: www.cdw.com
- Address: 200 N. Milwaukee Avenue, Vernon Hills, IL 60061, USA
- Phone: 847.371.6090
- LinkedIn: www.linkedin.com/company/cdw
- Twitter: x.com/CDWCorp
- Facebook: www.facebook.com/CDWCorporation
3. Kaseya
Kaseya offers a variety of IT services, including desktop support, through its comprehensive platform that integrates IT management, security, and automation. Their focus is on providing remote management solutions for IT professionals and businesses, addressing issues related to desktop environments while maintaining operational efficiency. Kaseya’s platform is designed to streamline IT tasks such as endpoint management and security for desktop systems.
The company’s services support businesses in managing their IT infrastructure with advanced solutions that cover desktop support, security, and risk management. Kaseya emphasizes the use of automation and AI to improve workflows, reducing the need for manual interventions in desktop management tasks. Their platform is particularly suited for businesses looking to consolidate multiple IT functions under one system for better control and productivity.
Key Highlights:
- Integrates desktop support with IT management, security, and automation.
- Uses AI and automation to streamline desktop management tasks.
- Offers both remote and on-site support for desktop-related issues.
Services:
- Endpoint management for desktops.
- Desktop security and risk management solutions.
- Remote monitoring and support for desktop environments.
- IT automation for improved desktop support processes.
Contact:
- Website: www.kaseya.com
- Address: 701 Brickell Avenue, Suite 400, Miami, FL 33131
- Phone: +1 (877) 282-8857
4. Compucom
Compucom provides desktop support as part of its managed IT services offering. They focus on providing end-to-end solutions for businesses, ensuring that desktops and other IT systems are well-maintained and secure. Compucom’s service offerings include both on-site and remote support for desktop-related issues, helping businesses minimize downtime and maintain their technology infrastructure.
Their comprehensive services are designed to assist organizations in managing their desktop systems, providing the necessary support for hardware and software. Through their managed services and lifecycle management, Compucom aims to keep businesses running efficiently by offering responsive support for all types of desktop challenges.
Key Highlights:
- Provides on-site and remote desktop support services.
- Specializes in managed IT services and technology lifecycle management.
- Offers a wide range of support options for desktop environments.
Services:
- Desktop management and troubleshooting.
- Remote desktop support.
- IT lifecycle management for desktop systems.
- Hardware and software support for desktops.
Contact:
- Website: www.compucom.com
- Address: 8106 Calvin Hall Road, Fort Mill, SC 29707
- Phone: 803-228-7400
- LinkedIn: www.linkedin.com/company/compucom
5. LogMeIn
LogMeIn offers remote desktop support solutions, focusing on managing and securing IT infrastructure for businesses. Their desktop support services include endpoint management and remote access solutions, allowing IT professionals to address desktop issues from anywhere. LogMeIn provides software solutions that integrate remote support, monitoring, and management features designed to help businesses manage desktop environments effectively.
The company focuses on streamlining IT operations, offering powerful solutions for managing desktop systems remotely. Their tools are aimed at reducing complexity, improving security, and enhancing productivity for businesses that require consistent desktop support across multiple devices and locations.
Key Highlights:
- Focuses on remote desktop support and endpoint management.
- Provides software solutions for IT professionals to manage desktops remotely.
- Offers integration with other IT systems for improved support efficiency.
Services:
- Remote desktop support and management.
- Endpoint management solutions for desktops.
- IT infrastructure monitoring and support.
- Remote access software for desktops.
Contact:
- Website: www.logmein.com
- Address: 410 Charest Est., Suite 250, Quebec City, QC, G1K 8G3
- Phone: 1-833-851-8340
- E-mail: press@goto.com
- LinkedIn: www.linkedin.com/company/goto
- Facebook: www.facebook.com/GoTo
- Instagram: www.instagram.com/GoTo
6. SonicWall
SonicWall offers desktop support services as part of its broader network security solutions. The company provides businesses with tools to secure their IT infrastructure, including desktop environments, through advanced threat protection and secure connectivity services. SonicWall’s desktop support focuses on ensuring that end-user devices are safe from cyber threats while maintaining the performance and functionality of desktop systems. Their offerings include both on-site and remote services, with a focus on providing real-time security and continuous monitoring.
Through their unified security platform, SonicWall integrates desktop support into a broader IT security management strategy. They provide solutions for managing endpoints, including desktops, to ensure that organizations stay protected against evolving cyber threats. The company’s services are designed to help businesses manage desktop security efficiently, minimizing potential vulnerabilities that can arise from everyday operations.
Key Highlights:
- Focuses on securing desktop environments as part of broader IT security.
- Provides both remote and on-site support for desktop-related issues.
- Offers continuous monitoring and threat protection for desktops and endpoints.
Services:
- Endpoint security for desktop systems.
- Desktop troubleshooting and technical support.
- Real-time network security and threat protection.
- Remote desktop support services.
Contact:
- Website: www.sonicwall.com
- Address: 1033 McCarthy Blvd, Milpitas, CA 95035, USA
- Phone: +1-888-557-6642
- LinkedIn: www.linkedin.com/company/sonicwall
- Twitter: x.com/SonicWALL
- Facebook: www.facebook.com/SonicWall
- Instagram: www.instagram.com/sonicwall_inc
7. HPE (Hewlett Packard Enterprise)
Hewlett Packard Enterprise (HPE) offers a wide range of IT solutions, including desktop support services, that help businesses streamline their operations. They provide comprehensive IT infrastructure services, including desktop management, endpoint security, and remote support. HPE’s approach focuses on improving desktop environments through efficient hardware management and secure software solutions, ensuring that organizations can rely on their desktop systems for everyday operations.
With their global reach and industry experience, HPE supports businesses in managing desktops, servers, and other IT assets. Their solutions include both on-site and remote desktop support, offering flexibility for businesses in need of assistance with their desktop environments. HPE’s services aim to reduce downtime and maintain the overall efficiency of desktop systems, while integrating with broader IT infrastructures.
Key Highlights:
- Provides desktop support as part of broader IT infrastructure management.
- Offers both on-site and remote support for desktop environments.
- Focuses on improving security and efficiency for desktop systems.
Services:
- Desktop management and troubleshooting.
- Endpoint security for desktop systems.
- Remote desktop support and monitoring.
- IT infrastructure management including desktops and servers.
Contact:
- Website: www.hpe.com
- Address: 1701 E Mossy Oaks Rd, Spring, TX 77389, United States
- Phone: 1-888-342-2156
- LinkedIn: www.linkedin.com/company/hewlett-packard-enterprise
- Twitter: x.com/hpe
- Facebook: www.facebook.com/HewlettPackardEnterprise
- Instagram: www.instagram.com/hpe
8. Xerox
Xerox provides desktop support as part of its broader portfolio of IT services, helping businesses with digital transformation and IT infrastructure management. Their desktop support services focus on ensuring that end-users can efficiently use their desktop systems while remaining secure from cyber threats. Xerox offers both on-site and remote desktop support, with a strong emphasis on security, data protection, and operational efficiency.
In addition to desktop support, Xerox provides comprehensive IT solutions, such as managed print services and workflow automation, aimed at simplifying business operations. Their desktop support services are designed to keep systems running smoothly, minimize disruptions, and address technical issues promptly. Xerox’s solutions are tailored to businesses across various industries, ensuring flexibility in how desktop environments are managed and supported.
Key Highlights:
- Offers desktop support as part of comprehensive IT and digital transformation services.
- Provides both on-site and remote support for desktops and end-user devices.
- Focuses on IT security, workflow optimization, and efficiency for desktop systems.
Services:
- Desktop management and troubleshooting.
- Security solutions for desktops and IT infrastructure.
- Remote desktop support services.
- Managed print services and IT workflow automation.
Contact:
- Website: www.xerox.com
- Address: 401 Merritt 7, Norwalk, CT 06851-1069
- Phone: 1-800-835-6100
9. Cognizant
Cognizant provides desktop support services as part of its comprehensive IT solutions for businesses across various sectors. They specialize in technology modernization, helping organizations maintain and secure their desktop environments while optimizing IT performance. By offering both remote and on-site support, Cognizant ensures that businesses have continuous access to technical assistance for their desktop systems, minimizing downtime and ensuring smooth operations.
Cognizant’s approach to desktop support is designed to integrate seamlessly with a company’s overall IT infrastructure. Their team offers tailored solutions that address the specific needs of businesses, ensuring that desktops are secure, efficient, and well-managed. With a focus on innovation and digital transformation, Cognizant helps businesses streamline their desktop support and optimize their technology environment for long-term success.
Key Highlights:
- Offers both remote and on-site desktop support.
- Provides tailored IT solutions for businesses of all sizes.
- Specializes in technology modernization and security.
Services:
- Desktop support and troubleshooting.
- Remote and on-site technical assistance.
- IT infrastructure optimization for desktop systems.
- Cybersecurity and endpoint management for desktops.
Contact:
- Website: www.cognizant.com
- Address: Delivery Center, 300 SW 24th Street, Bentonville 72712, AR
- Phone: (479) 418-0400
- E-mail: inquiry@cognizant.com
- LinkedIn: www.linkedin.com/company/cognizant
- Twitter: x.com/cognizant
- Facebook: www.facebook.com/Cognizant
- Instagram: www.instagram.com/cognizant
10. Insight Enterprises
Insight Enterprises is a solutions integrator that offers comprehensive desktop support services, focusing on IT modernization, cloud computing, cybersecurity, and data management. They provide businesses with end-to-end IT services, ensuring desktop environments are secure and operational. Their desktop support services include monitoring, troubleshooting, and maintenance, all tailored to meet the unique needs of each organization.
With a focus on integrating hardware, software, and services, Insight helps businesses manage their desktop systems more effectively. Their solutions are designed to enhance productivity, improve security, and reduce operational complexity. Insight offers both remote and on-site desktop support, ensuring businesses have the necessary resources to maintain smooth IT operations and address any technical issues promptly.
Key Highlights:
- Specializes in IT modernization and cloud computing services.
- Provides both remote and on-site desktop support.
- Focuses on improving security and reducing complexity for desktop systems.
Services:
- Desktop support and troubleshooting.
- IT infrastructure management for desktop environments.
- Cloud and data management services.
- Cybersecurity solutions for desktop systems.
Contact:
- Website: www.insight.com
- Address: 2701 E. Insight Way, Chandler, AZ 85286
- Phone: +1 (800) 467-4448
- LinkedIn: www.linkedin.com/company/insight
- Twitter: x.com/InsightEnt
- Facebook: www.facebook.com/InsightEnterprisesInc
- Instagram: www.instagram.com/insight_culture
11. TeamLogic IT
TeamLogic IT provides a full spectrum of desktop support services for small and medium-sized businesses across the USA. They specialize in managed IT services, offering both remote and on-site support to ensure desktop systems are secure, operational, and efficiently managed. Their services are designed to address the diverse needs of businesses, from troubleshooting desktop issues to optimizing IT infrastructures for better performance.
With more than two decades of experience, TeamLogic IT focuses on proactive desktop support, ensuring potential issues are addressed before they disrupt business operations. Their solutions include remote monitoring, cybersecurity, data backup, and business continuity services. TeamLogic IT helps businesses maintain reliable and secure desktop environments while supporting their broader IT needs.
Key Highlights:
- Specializes in managed IT services and desktop support.
- Offers both remote and on-site support for desktop systems.
- Focuses on proactive support and minimizing downtime for businesses.
Services:
- Desktop troubleshooting and support.
- Remote monitoring and IT infrastructure management.
- Cybersecurity and data protection for desktop systems.
- Business continuity and disaster recovery solutions.
Contact:
- Website: www.teamlogicit.com
- Address: 300 Cahaba Park Circle, Suite 111, Birmingham, AL 35242
- Phone: 205-783-1090
- E-mail:Mark.Guyther@teamlogicit.com
- LinkedIn: www.linkedin.com/company/teamlogic-it
- Twitter: x.com/TeamLogicIT
- Facebook: www.facebook.com/teamlogicitonline
12. ComputerSupport.com
ComputerSupport.com offers comprehensive desktop support services designed for small and medium-sized businesses across the United States. They provide IT support, monitoring, and management services that ensure desktop systems are secure and well-maintained. With both remote and on-site support, ComputerSupport.com helps businesses manage and optimize their desktop environments to reduce downtime and improve productivity.
Their services cover a wide range of IT needs, including network management, security, and cloud services. By offering proactive desktop support, ComputerSupport.com helps businesses prevent issues before they arise, keeping systems running smoothly and securely. Their tailored solutions are designed to meet the unique requirements of each client, providing personalized support for desktop environments.
Key Highlights:
- Provides remote and on-site desktop support.
- Specializes in IT management, security, and network solutions.
- Focuses on proactive desktop support and system optimization.
Services:
- Desktop support and troubleshooting.
- Remote monitoring and system management.
- IT security solutions for desktops and networks.
- Cloud and data backup services.
Contact:
- Website: www.computersupport.com
- Address: 21 High Street, Suite 204, North Andover, MA 01845, USA
- E-mail: partners@stratuspointit.com
- LinkedIn: www.linkedin.com/company/computersupport-com
- Facebook: www.facebook.com/computersupportdotcom
13. Ricoh USA
Ricoh USA provides a broad range of managed IT services, including desktop support solutions for businesses across various industries. Their services are designed to optimize desktop environments, ensuring that systems are secure, well-maintained, and efficient. Ricoh offers both remote and on-site desktop support, enabling businesses to address technical issues quickly and minimize downtime.
Ricoh’s desktop support services are integrated into their broader IT management offerings, which include cloud solutions, cybersecurity, and IT infrastructure management. By focusing on both the security and performance of desktop systems, Ricoh helps businesses ensure their IT environments are optimized for productivity and security. Their solutions are tailored to meet the specific needs of each organization.
Key Highlights:
- Provides comprehensive desktop support services for businesses.
- Specializes in IT management, cloud solutions, and cybersecurity.
- Offers both remote and on-site support for desktop systems.
Services:
- Desktop support and troubleshooting.
- IT infrastructure management and optimization.
- Cybersecurity solutions for desktop environments.
- Cloud and data management services.
Contact:
- Website: www.ricoh-usa.com
- Address: 300 Eagleview Boulevard, Exton, PA. 19341
- Phone: (610) 296-8000
- LinkedIn: www.linkedin.com/company/ricoh-company-ltd-
- Facebook: www.facebook.com/ricohusa
- Instagram: www.instagram.com/ricohusa
14. Progent
Progent offers a broad range of desktop support services, catering to businesses of all sizes. They provide assistance with both on-site and remote desktop support, including troubleshooting and managing desktops running various operating systems such as Windows, macOS, and Linux. Progent focuses on providing efficient, cost-effective solutions for desktop systems, offering both proactive management and emergency support when needed. The company is experienced in integrating business applications with desktop systems to ensure seamless operations across platforms.
In addition to desktop support, Progent provides a variety of IT services, including remote monitoring, security, and software deployment. Their approach is designed to help businesses reduce the complexity of managing desktops while ensuring that systems are secure and up-to-date. Progent’s technicians work closely with clients to understand their IT environment, offering tailored support that addresses specific challenges and improves overall IT efficiency.
Key Highlights:
- Offers both on-site and remote desktop support services.
- Specializes in supporting desktops with various operating systems, including Windows, macOS, and Linux.
- Provides proactive management and troubleshooting for desktop systems.
- Focus on security, software deployment, and integration with business applications.
Services:
- Desktop troubleshooting and system configuration.
- Remote desktop support and monitoring.
- IT infrastructure management and security services for desktops.
- Software installation and operating system upgrades.
Contact:
- Website: www.progent.com
- Address: 30 Broad St, 23rd Floor, New York City, NY 10004, United States
- Phone: +1 646 969 5696
- E-mail: helpdesk@progent.com
- LinkedIn: www.linkedin.com/company/progent
15. CIO Tech
CIO Tech provides desktop IT support services designed to help small and mid-sized businesses in Tampa optimize their technology infrastructure. Their desktop support services include troubleshooting, hardware configuration, software installation, and system upgrades. CIO Tech focuses on providing responsive support, ensuring that technical issues are resolved quickly and efficiently, allowing businesses to continue their operations with minimal disruption. They offer both on-call and monthly support options to meet the unique needs of each business.
Their desktop IT support services are tailored to address the specific requirements of local businesses, with a strong emphasis on providing personalized service. CIO Tech’s team is familiar with the local business landscape, which allows them to offer solutions that are well-aligned with the needs of businesses in Tampa. The company also provides ongoing support for remote workforces, helping businesses maintain productivity regardless of where employees are working.
Key Highlights:
- Specializes in desktop support for small and mid-sized businesses in Tampa.
- Offers both on-call and monthly support options.
- Focus on personalized, responsive support tailored to local business needs.
- Provides support for both in-office and remote work environments.
Services:
- Email configuration and troubleshooting.
- Hardware troubleshooting and replacements.
- Software installation and operating system upgrades.
- Remote desktop support and IT consulting.
Contact:
- Website: www.ciotech.us
- Address: 1300 N West Shore Blvd, Suite #135, Tampa, FL 33607, USA
- Phone: +1 (813) 649-7765
- E-mail: info@ciotech.us
- LinkedIn: www.linkedin.com/company/ciotechus
- Twitter: x.com/ciotechus
- Facebook: www.facebook.com/CiotechUS
Conclusion
In conclusion, desktop support companies in the USA play a critical role in ensuring businesses maintain smooth and secure IT operations. These companies provide a wide range of services, including troubleshooting, system configuration, security management, and remote support. Whether offering on-site or remote solutions, desktop support providers help organizations of all sizes keep their desktop environments functional and secure.
By leveraging their expertise in IT infrastructure, desktop support companies contribute to improved productivity, reduced downtime, and enhanced system performance. As businesses continue to rely on technology to drive success, the importance of reliable desktop support becomes even more evident. Choosing the right desktop support company can make a significant difference in the efficiency and security of an organization’s IT systems.
