Running JD Edwards-whether EnterpriseOne or World-means you need rock-solid support without the usual staffing drama or surprise downtime. Many U.S. companies turn to specialized managed support providers who step in as a natural extension of their team. These partners handle daily monitoring, break-fix, performance tuning, security patches, cloud migrations, and proactive optimizations. The best ones set up fast, offer round-the-clock expert access, deliver unbeatable cost efficiency, and blend so seamlessly you barely notice they’re external. They focus on getting the job done right every time so your internal people can focus on growth instead of constant firefighting. Top providers guarantee stability, smooth upgrades, and real long-term value from your existing JD Edwards setup. They work equally well for large enterprises, mid-sized businesses, and startups that rely on this powerful platform. Choosing the right partner transforms frustrating ERP maintenance into something straightforward and reliable. In this guide, we highlight the key qualities and approaches that make the leading JD Edwards managed support companies in the USA stand out. Ready to see how the right team can make your JD Edwards experience better? Let’s get into it.
1. A-listware
At A-listware we focus on IT outsourcing staffing solutions, particularly for software development projects. We handle the full process of building and managing remote development teams so clients can stay concentrated on their core business goals and strategic direction. Our approach includes sourcing candidates, running interviews, onboarding, and ongoing management to keep things running smoothly without pulling attention away from the bigger picture.
We position ourselves as a practical extension for companies needing reliable development support, whether for custom builds, enhancements, or dedicated teams. The setup lets businesses scale efforts quickly while we take care of the day-to-day people and process side of things.
Key Highlights:
- Handles full cycle of team building and management
- Sources and vets developers for remote setups
- Keeps client focus on business vision and strategy
Services:
- IT outsourcing staffing
- Remote development team management
- Candidate sourcing and interviews
- Team onboarding and ongoing support
Contact Information:
- Website: a-listware.com
- Phone: +1 (888) 337 93 73
- Email: info@a-listware.com
- Address: North Bergen, NJ 07047, USA
- LinkedIn: www.linkedin.com/company/a-listware
- Facebook: www.facebook.com/alistware
2. Spinnaker Support
Spinnaker Support offers third-party support along with managed services and consulting for JD Edwards software. The company works with various versions of the product, including those under Oracle’s sustaining support phase, and provides ongoing assistance so users can keep systems running without pressure to upgrade immediately. Engineers handle issue resolution, security updates, and ways to maintain or extend the software’s usefulness based on business needs.
The approach centers on practical support that fits existing setups, allowing companies to plan changes at their own pace rather than following strict vendor timelines. Contact happens through forms on the site or direct scheduling with experienced staff focused on JD Edwards.
Key Highlights:
- Provides support for all JD Edwards versions
- Handles security and fixes outside Oracle’s roadmap
- Offers consulting for optimization and strategy
Services:
- Third-party support
- Managed services
- Consulting
Contact Information:
- Website: www.spinnakersupport.com
- Phone: +1 877 476 0576
- Email: info@spinnakersupport.com
- Address: 5445 DTC Parkway, Suite 850, Greenwood Village, CO 80111
- LinkedIn: www.linkedin.com/company/spinnaker-support
- Facebook: www.facebook.com/spinnakersupportservices
- Twitter: x.com/spinnakersupprt
3. Terillium
Terillium focuses on Oracle ERP solutions with a dedicated practice around JD Edwards. The company handles implementations from scratch, upgrades for both EnterpriseOne and World versions, along with ongoing managed services and improvement projects. As an official Oracle partner, the work covers cloud options and assessments to map out next steps for ERP environments.
Projects often include migrations, special configurations, and regular maintenance so internal teams can shift attention to other priorities. The emphasis stays on Oracle products exclusively, with quick response from the team for questions or project starts.
Key Highlights:
- Specializes in JD Edwards implementations and upgrades
- Covers cloud migrations and continuous improvements
- Provides Pathfinder Assessments for planning
Services:
- JD Edwards implementations
- Upgrades and migrations
- Managed services
- Consulting and assessments
Contact Information:
- Website: terillium.com
- Phone: (513) 621-9500
- Email: info@terillium.com
- Address: 201 E. Fifth Street, Suite 2700 Cincinnati, Ohio 45202
- LinkedIn: www.linkedin.com/company/terillium
- Twitter: x.com/terillium
4. RST Solutions
RST Solutions delivers services for JD Edwards that include implementation, upgrades, support, and optimization efforts. The company integrates additional elements like Orchestrator enhancements, mobile solutions for tasks such as approvals and inventory checks, and connections to Oracle Cloud. Support covers daily management alongside ways to improve user experience and automate parts of workflows.
The focus includes linking JD Edwards with automation tools and AI features to handle routine processes more efficiently. Work aims at making the ERP fit current operations while adding practical extensions.
Key Highlights:
- Works on JD Edwards enhancements and integrations
- Provides mobile and cloud connectivity options
- Covers support and optimization
Services:
- Implementation and upgrades
- Managed services
- Support and optimization
- Automation integrations
Contact Information:
- Website: www.rstsolutions.com
- Phone: 1-610-232-0036
- Email: info@rstsolutions.com
- Address: United States 255 Great Valley Parkway, Suite 100, Malvern, PA-19355
- LinkedIn: www.linkedin.com/company/rst-solutions-inc-
5. Redfaire
Redfaire supplies JD Edwards support and managed services with coverage available around the clock in multiple languages. The company handles end-user tickets through various channels and manages technical aspects, including third-party applications connected to JD Edwards. Support extends to upgrades, optimizations, orchestrations, and rollout projects across locations.
Packages get adjusted to fit specific needs, whether taking over full support or working alongside an existing internal group. The company holds Oracle certification for cloud managed services and maintains annual audits for compliance.
Key Highlights:
- Offers support for JD Edwards and integrated third-party apps
- Provides technical management and user assistance
- Includes upgrades and international project support
Services:
- Managed services
- 24/7 support
- Upgrades and optimizations
- Third-party application support
Contact Information:
- Website: www.redfaire.com
- Phone: +1 (513) 842 8506
- Email: info@redfaire.com
- Address: 2810 N. Church St., PMB 35331 Wilmington, Delaware
- LinkedIn: www.linkedin.com/company/redfaire
6. Briteskies
Briteskies handles JD Edwards consulting with a focus on both EnterpriseOne and World versions. The company steps in for upgrades, migrations from World to EnterpriseOne, eCommerce integrations, and fixing issues from past implementations that did not go smoothly. Work centers on practical solutions to clear roadblocks in the system so businesses can use JD Edwards more effectively without constant interruptions.
The approach involves functional and technical resources that address specific business challenges, often blending commerce with ERP processes. Companies turn to Briteskies when needing customized development or support to keep things running smoother day to day.
Key Highlights:
- Covers both JD Edwards EnterpriseOne and World
- Handles upgrades, migrations, and integrations
- Provides support for financials and security aspects
Services:
- JD Edwards managed services
- Consulting services
- eCommerce integration
- Upgrades and implementations
Contact Information:
- Website: www.briteskies.com
- Phone: 216.369.3600
- Address: 2658 Scranton Road, Suite 3 Cleveland, Ohio 44113
- LinkedIn: www.linkedin.com/company/briteskies-llc
- Facebook: www.facebook.com/Briteskies
- Twitter: x.com/BriteskiesCLE
7. Version 1
Version 1 runs a managed service called ASPIRE for JD Edwards environments. The offering covers ongoing support, maintenance, performance tuning, and enhancements regardless of whether the setup is on-premise, cloud-based, older legacy systems, or a mix of custom and standard applications. Service tiers allow adjustments to match different needs, with options for automation to handle routine tasks and reduce incidents.
The model shifts emphasis toward delivering actual business value through agreements that prioritize outcomes over basic response times. Support runs continuously to keep the application stable and available while freeing up internal resources for other priorities.
Key Highlights:
- Supports JD Edwards across on-premise and cloud
- Includes automation and continuous optimization
- Covers various system types and complexities
Services:
- JD Edwards ASPIRE managed services
- Application support and maintenance
- Enhancements and optimization
Contact Information:
- Website: www.version1.com
- Phone: +1 (708) 608 0323
- Address: 15255 S. 94th Avenue, Suite 500, Orland Park, IL 60462, USA
- LinkedIn: www.linkedin.com/company/version-1
- Facebook: www.facebook.com/Version1Group
- Twitter: x.com/version1
- Instagram: www.instagram.com/version1group
8. ERP Suites
ERP Suites provides managed services for JD Edwards with an emphasis on proactive system oversight. The company handles monitoring, administration tasks, and application management tailored to the specific setup, including customizations, user count, and integrations. Packages come in different levels so businesses pick what fits without overcommitting.
Work aims at keeping the environment aligned with current operations while identifying ways to use existing features better or automate steps. The focus stays on practical upkeep that supports efficiency and reduces everyday risks in the ERP.
Key Highlights:
- Offers proactive monitoring for JD Edwards
- Adjusts services based on system complexity
- Includes application and database management options
Services:
- JD Edwards managed services
- Proactive monitoring
- Application management
- Optimization support
Contact Information:
- Website: www.erpsuites.com
- Phone: 877-884-6526
- Email: sales@erpsuites.com
- Address: 6281 Tri Ridge Blvd. Loveland, OH 45140
- LinkedIn: www.linkedin.com/company/erpsuites
- Facebook: www.facebook.com/erpsuites
- Twitter: x.com/ERPSuites
- Instagram: www.instagram.com/erpsuites
9. Vigilens
Vigilens provides JD Edwards consulting and support with a focus on solving everyday business challenges in the ERP space. The company offers managed services that emphasize flexible arrangements without forcing fixed ticket volumes, allowing adjustments based on actual needs and budget constraints. Consultants handle issue resolution quickly while also advising on system optimizations and simplifications, such as financial processes or data archiving.
The setup relies on clear delegation limits where smaller fixes get handled automatically and larger ones come with estimates for approval first. This creates a straightforward partnership style where support feels more personalized and tied to the specific business context rather than a one-size-fits-all contract.
Key Highlights:
- Flexible support without required ticket commitments
- Handles issue resolution and system advice
- Covers financial simplifications and data management
Services:
- JD Edwards support and managed services
- Consulting for business challenges
- Proactive optimizations
Contact Information:
- Website: vigilens.com
- LinkedIn: www.linkedin.com/company/vigilens
10. Circular Edge
Circular Edge delivers JD Edwards managed services aimed at keeping systems stable while tying support to broader business changes. The offering includes constant monitoring to spot problems early, handling of patches and upgrades, performance adjustments, and governance to stay in line with compliance needs. Delivery models stay adaptable with options for scaling resources up or down depending on demand peaks or quieter periods.
The approach bridges technical upkeep with operational goals so JD Edwards supports new projects instead of just running in the background. AI tools sometimes come into play for automation or better predictions, but the core stays on practical day-to-day management and occasional strategic tweaks.
Key Highlights:
- Proactive monitoring and issue handling
- Covers upgrades, patches, and integrations
- Flexible resource scaling
Services:
- JD Edwards managed services
- Change and release management
- Performance optimization
- Governance support
Contact Information:
- Website: www.circularedge.com
- Phone: 1-877-533-0002
- Email: contact@circularedge.com
- Address: 399 Campus Drive, Suite # 102 Somerset, NJ 08873
- LinkedIn: www.linkedin.com/company/circular-edge
- Twitter: x.com/circular_edge
11. GSI
GSI runs AppCare as its managed services line for JD Edwards EnterpriseOne and World. The company covers technical layers like CNC administration, application support, database management, security, and custom developments or integrations. Monitoring runs continuously alongside patch applications, package builds, orchestrations, and handling of third-party connections or cloud setups.
Support plans get shaped around what a business actually uses so internal people can step away from routine fixes and concentrate elsewhere. The service tries to prevent common headaches by staying ahead of potential issues in complex environments.
Key Highlights:
- Handles CNC, applications, and database support
- Includes security and orchestration work
- Covers cloud and on-premise setups
Services:
- JD Edwards managed services
- CNC and application support
- Security and integrations
- Monitoring and upgrades
Contact Information:
- Website: www.getgsi.com
- Phone: (855)-474-4377
- Email: sales@getgsi.com
- Address: 6595 Roswell Rd Ste G PMB 4003 Atlanta, GA 30328
- LinkedIn: www.linkedin.com/company/gsi-inc-
- Facebook: www.facebook.com/GSIInc1
- Twitter: x.com/GSIInc
- Instagram: www.instagram.com/get_gsi
12. Cyret Technologies
Cyret Technologies offers managed support services as part of broader Oracle-related consulting and outsourcing. The company handles reactive and proactive help desk work, performance tuning, technology support, and post-implementation reviews for JD Edwards environments. Services extend to upgrades, migrations, sizing assessments, and custom integrations or developments when needed.
The delivery mixes onsite, offsite, and distributed models to fit different situations while covering functional areas like supply chain, financials, or manufacturing. Focus remains on keeping systems running reliably with occasional deeper audits or adjustments.
Key Highlights:
- Provides reactive and proactive support
- Covers performance tuning and migrations
- Handles integrations and custom work
Services:
- Managed support services
- Help desk and performance support
- Upgrades and migrations
- Technology consulting
Contact Information:
- Website: www.cyret.com
- Phone: +1 (703) 365 9599
- Email: info@cyret.com
- Address: 10687 Gaskins Way, Suite 200, Manassas,VA 20109
- LinkedIn: www.linkedin.com/company/cyret-technologies
- Facebook: www.facebook.com/CyretTechnologies
- Twitter: x.com/cyrettechnolog1
- Instagram: www.instagram.com/cyret_technologies
13. Navisite
Navisite handles JD Edwards services with emphasis on application management, cloud migrations, and ongoing support for both World and EnterpriseOne versions. The company covers implementation work, maintenance tasks, upgrades, and full cloud transitions so businesses can offload routine operations and shift focus elsewhere. Support runs continuously with disaster recovery options built in to handle potential disruptions.
The setup includes practical guidance on using newer features while keeping costs in check through simplified management. Companies often turn to Navisite when needing end-to-end handling of complex JD Edwards environments without building everything in-house.
Key Highlights:
- Covers JD Edwards World and EnterpriseOne
- Includes cloud migration and disaster recovery
- Provides continuous support model
Services:
- Application management
- Cloud services
- Implementation and upgrades
- Maintenance support
Contact Information:
- Website: www.navisite.com
- Phone: (978) 682-8300
- Address: 400 Minuteman Rd, Andover, MA 01810
- LinkedIn: www.linkedin.com/company/navisite
14. Main Street Technologies
Main Street Technologies offers JD Edwards consulting and managed services with a focus on financials, manufacturing, distribution, and technical CNC support. The company steps in for new implementations, application upgrades to stay current, cloud platform moves, security reviews, and tools release updates. Work aims at fitting the ERP to unique business setups rather than forcing generic fixes.
The approach treats the system as central to operations, addressing specific complexities that come up in daily use. Businesses reach out when looking for steady help on upgrades or migrations without major internal overhauls.
Key Highlights:
- Handles financials and manufacturing modules
- Covers cloud platform decisions
- Includes security assessments
Services:
- JD Edwards managed services
- Consulting services
- Implementations
- Upgrades and migrations
Contact Information:
- Website: www.mainstreettech.us
- Phone: 1-877-682-5300
- Email: Info@mainstreetdbas.com
15. Syntax
Syntax provides application managed services for JD Edwards to deal with performance issues, patch handling, security, and cloud or hybrid setups. The company runs proactive monitoring, tuning, and full support coverage around the clock while applying ITIL practices and tools like ServiceNow for tracking. Automation handles repetitive jobs such as package builds or data refreshes to cut down manual effort.
The service model assigns dedicated resources and keeps things transparent with roadmaps that align to business directions instead of just fixing problems reactively. Many organizations use it to ease resource strain on complex JD Edwards environments.
Key Highlights:
- Focuses on proactive monitoring and tuning
- Covers security and compliance
- Includes automation for routine tasks
Services:
- JD Edwards managed services
- Performance optimization
- Security management
- Cloud support
Contact Information:
- Website: www.syntax.com
- Phone: +1-866-772-8242
- Email: support@syntax.com
- Address: 601 Keystone Park Drive Suite 600 Morrisville NC 27560
- LinkedIn: www.linkedin.com/company/syntax_57010
16. Rimini Street
Rimini Street supplies third-party support and managed services for JD Edwards with attention to keeping existing on-premise setups running long-term without forced migrations. The company addresses complex customizations, issue resolution, and ways to add modern features like AI-driven automation through composable approaches. Support includes guaranteed response times and cost reduction by handling vendor-like tasks independently.
The focus stays on letting businesses follow their own timelines for innovation rather than vendor-driven upgrades. Companies switch here when wanting to extend the life of stable JD Edwards releases while redirecting budget elsewhere.
Key Highlights:
- Handles third-party support for JD Edwards
- Covers customizations and issue fixes
- Provides options for AI additions without upgrades
Services:
- Premium support
- Managed services
- Innovation solutions
- Third-party support
Contact Information:
- Website: www.riministreet.com
- Phone: +1-702-839-9671
- Email: pr@riministreet.com
- Address: 700 South Pavilion Center Drive Suite 330 Las Vegas, Nevada 89135
- LinkedIn: www.linkedin.com/company/rimini-street
- Facebook: www.facebook.com/RiminiStreet
- Twitter: x.com/riministreet
- Instagram: www.instagram.com/riministreet
17. Denovo
Denovo provides JD Edwards managed services with coverage for both on-premise and cloud-based setups. The company handles application functional support, configuration tweaks, troubleshooting, along with technical infrastructure analysis and performance adjustments. Options include full cloud management bundles that combine application, platform, and infrastructure layers so everything stays aligned without constant internal oversight.
The service runs from a Colorado operations center with support available around the clock, plus a single portal for checking performance, pulling business insights, or logging issues. Migration work to cloud environments gets approached methodically to limit downtime and help businesses see quicker returns from their JD Edwards investment.
Key Highlights:
- Covers on-premise and cloud JD Edwards environments
- Includes disaster recovery for the full stack
- Provides a portal for performance and support tracking
Services:
- Application managed services
- Technical managed services
- Platform managed services
- Cloud managed services
- Disaster recovery services
Contact Information:
- Website: www.denovo-us.com
- Phone: +1 877-433-6686
- Email: sales@denovo-us.com
- Address: 371 Centennial Pkwy, Suite 220 Louisville, CO 80027
- LinkedIn: www.linkedin.com/company/denovo
- Facebook: www.facebook.com/people/Denovo-ERP-Experts/61573758989073
Conclusion
Wrapping this up, picking the right managed support for your JD Edwards setup really comes down to what keeps your operations humming without constant headaches. Whether you’re dealing with patches that never seem to stop, performance tweaks that get overlooked, or just needing someone reliable to handle the day-to-day so your people can actually focus on growing the business, the companies out there vary in how they approach things. Some lean heavy on proactive monitoring and automation, others emphasize flexible packages that match your exact setup, and a few specialize in stretching the life of your current system without pushing big migrations. At the end of the day, the smartest move is usually sitting down with a couple options, laying out your real pain points-downtime risks, budget squeeze, cloud questions, whatever-and seeing who actually listens and maps their services to that reality instead of reading from a script. JD Edwards isn’t going anywhere soon for a lot of businesses, and good support shouldn’t feel like another layer of complexity. It should quietly make things steadier, cheaper to run, and easier to build on. Take your time, ask the tough questions, and you’ll land with a partner that feels more like an extension of the crew than just another vendor. Your ERP deserves that kind of fit.
