VoIP isn’t just a fancy tech term anymore-it’s the lifeline of modern business communication. But here’s the thing: even the best VoIP tech won’t do much if the team supporting it isn’t up to scratch. Whether you’re running a small startup or a big enterprise, picking the right VoIP support company in the UK can mean the difference between smooth, hassle-free calls and constant frustration.
1. A-listware
We provide skilled software developers who focus on delivering secure, high-quality digital solutions. Our approach is built around helping businesses access the right talent without the usual complications of hiring and management. By handling the interviews, hiring, and day-to-day management, we let companies focus on their main objectives while we take care of building and supporting the remote development team. We also provide VoIP support for businesses in the UK.
Our teams are set up to communicate continuously, keeping collaboration smooth and ensuring that projects progress efficiently. With developers who are fluent in English and experienced in a range of technologies, we aim to make remote work feel as seamless as having a local team. The goal is to help organisations save time and resources while still getting consistent results from their software projects.
Key Highlights:
- Provides access to experienced software developers
- Manages hiring, interviews, and team oversight
- Continuous communication with remote teams
- Developers fluent in English
- Focus on efficient project delivery
Services:
- Remote development team staffing
- DevOps and project support
- Collaboration and team management
- High-quality software development
Contact Information:
- Website: a-listware.com
- E-mail: info@a-listware.com
- Facebook: www.facebook.com/alistware
- LinkedIn: www.linkedin.com/company/a-listware
- Address: St. Leonards-On-Sea, TN37 7TA, UK
- Phone: +44 (0)142 439 01 40
2. VoIP-Call
VoIP-Call offers hosted VoIP PBX systems that give businesses flexibility and control over how calls are handled. Their system scales as you grow and integrates with tools like CRM systems, voicemail-to-email, and mobile/desktop softphones.
Key Highlights:
- Hosted VoIP PBX with scalable options
- Call handling with customisable settings
- Integration with CRM and other apps
- Desktop and mobile softphone applications
- Multiple voicemail and greeting features
Services:
- Hosted VoIP systems
- Call handling features
- CRM integration
- Softphone applications
- Voicemail and greeting management
Contact Information:
- Website: www.voip-call.co.uk
- E-mail: sales@voip-call.co.uk
- Address: 27 Old Gloucester Street, London WC1N 3AX, UK
- Phone: +44 330 606 0666
3. Lily Comms
Lily Comms focuses on digital transformation. Instead of locking you into rigid systems, they build flexible IT and communications setups that grow and change with your business.
Key Highlights:
- Focus on digital transformation
- Flexible IT and communication infrastructure
- Solutions tailored to evolving requirements
- Emphasis on long-term adaptability
Services:
- Communication solutions
- IT infrastructure support
- Customised system design
Contact Information:
- Website: www.lilycomms.co.uk
- E-mail: info@lilycomms.co.uk
- Twitter: x.com/Lilycomms
- LinkedIn: www.linkedin.com/company/lily-communications-ltd
- Instagram: www.instagram.com/lilycomms_
- Address: Connect House Unit A, Millshaw Business Park, Global Avenue, Leeds LS11 8PR
- Phone: 0344 880 3333
4. Hostcomm
Hostcomm blends AI, cloud tech, and human support to create systems that improve customer service experiences. They focus on reliability and quick problem-solving, making them ideal for companies looking to streamline operations without cutting corners.
Key Highlights:
- Combination of AI and cloud technology
- Integration of automation with live support
- Reliability as a central focus
Services:
- AI communication platforms
- Cloud-based contact solutions
- Customer service technology
- Technical support services
Contact Information:
- Website: www.hostcomm.co.uk
- E-mail: sales@hostcomm.co.uk
- Twitter: x.com/Hostcomm
- Address: 8 Broad Street, Ottery St Mary, Exeter EX111BZ, UK
- Phone: 0808 168 4400
5. VoIPLine Telecom
Starting as a small IT business, VoIPLine Telecom pivoted to hosted VoIP systems, aiming to simplify communications for businesses that don’t want the hassle of on-site installations.
Key Highlights:
- Originated from IT support background
- Specialised in hosted VoIP systems
- Focus on simplicity and reduced complexity
- Services developed since 2008
Services:
- Hosted VoIP systems
- Cloud-based communication solutions
- Business phone services
Contact Information:
- Website: www.voiplinetelecom.co.uk
- E-mail: info@voiplinetelecom.co.uk
- Facebook: www.facebook.com/VoIPLine
- LinkedIn: www.linkedin.com/company/voipline-telecom
- Address: Unit 4, Silverdown Office Park, Exeter Airport Business Park Exeter, EX5 2UX United Kingdom
- Phone: +44 (0) 333 3051 330
6. Voipfone
Voipfone offers cloud-based phone systems that you can manage entirely online—no clunky hardware needed. You can pick a ready-made plan or build a setup that suits your business. They also work with IT partners across the UK, so additional support is never far away.
Key Highlights:
- Cloud-hosted VoIP service
- Flexible or fixed plans available
- Partner network across the UK
- UK-based support team
Services:
- Internet-based phone systems
- Cloud-hosted communication solutions
- Technical partner program
- Customer and IT partner support
Contact Information:
- Website: www.voipfone.co.uk
- E-mail: info@voipfone.co.uk
- Facebook: www.facebook.com/voipfone
- Twitter: x.com/voipfone
- LinkedIn: www.linkedin.com/company/voipfone
- Instagram: www.instagram.com/voipfone
- Address: Sovereign House 227 Marsh Wall London E14 9SD United Kingdom
- Phone: +44 345 868 5555
7. bOnline
bOnline is all about small and growing businesses. They ditch long, expensive contracts and hidden fees, making VoIP accessible and easy to manage. If you’re tired of traditional providers treating you like a number, bOnline is worth checking out.
Key Highlights:
- Services aimed at small and growing businesses
- Alternative to long-term contract models
- Emphasis on transparent pricing
Services:
- VoIP phone systems
- Digital communication tools
- Customer support for small business users
Contact Information:
- Website: www.bonline.com
- Facebook: www.facebook.com/bOnlineLtd
- Twitter: x.com/bOnlineLtd
- LinkedIn: www.linkedin.com/company/bonline-limited
- Instagram: www.instagram.com/bonlineltd
- Address: Terminal House 52 Grosvenor Gardens London, SW1W 0AU United Kingdom
- Phone: 020 3617 9950
8. VoIP Business
VoIP Business provides a cloud-based telephone system that integrates with different workplace tools. Their platform brings together features such as AI-driven support, real-time transcription, and call summaries to create a more streamlined communication process.
They frame their service as not just a phone replacement but as a broader communication solution that fits into day-to-day business operations. The inclusion of AI and integration with software used in offices helps position the service as a flexible option for companies with varied needs.
Key Highlights:
- Cloud-based telephone system
- AI features for support and transcription
- Real-time call summaries
- Integration with business applications
Services:
- VoIP phone systems
- AI-enabled call features
- Transcription and summaries
- Communication platform integrations
Contact Information:
- Website: www.voipbusiness.com
- E-mail: info@voipbusiness.com
- Twitter: x.com/FVoipbusiness_hq
- Facebook: www.facebook.com/VoIPBusinesHQ
- Address: 17 Ensign House, Admirals Way, Canary Wharf, London, E14 9XQ
- Phone: +44 333 344 4340
9. The VoIP Shop
The VoIP Shop started in wholesale telecoms and has since grown into a full-service provider for businesses and retail customers. They offer multi-device calling and maintain high-quality connections thanks to their Tier 1 carrier relationships.
Key Highlights:
- Founded in 2008 with wholesale telecoms focus
- Shift into business and retail services
- Emphasis on quality of call routes
Services:
- Wholesale telecom routes
- Business VoIP services
- Retail VoIP solutions
- Multi-device calling platforms
Contact Information:
- Website: www.thevoipshop.co.uk
- E-mail: support@thevoipshop.co.uk
- Facebook: www.facebook.com/TheVoIPShopUK
- Twitter: x.com/thevoipshop
- LinkedIn: uk.linkedin.com/company/thevoipshop
- Instagram: www.instagram.com/thevoipshop
- Address: Dock 3, Office 103, 30 Exploration Drive, Leicester, LE4 5JU
- Phone: +44116 350 0117
10. aql
aql has been active in the telecoms sector for more than two decades, providing services across industries such as healthcare, government, education, and logistics. Their work is positioned around the idea of using next-generation telecoms to support wider digital transformation.
The company also highlights its role in building infrastructure to support a more connected society. Their focus extends beyond individual business services, aiming to deliver solutions that can scale across different sectors and support long-term growth in connectivity.
Key Highlights:
- Operating for over 20 years in telecoms
- Services across multiple industries
- Emphasis on next-generation technology
- Focus on building a connected society
Services:
- Telecoms infrastructure
- Digital transformation support
- Cloud communication solutions
- Industry-specific telecom services
Contact Information:
- Website: aql.com
- E-mail: enquiries@uk.aql.com
- Facebook: www.facebook.com/aqldotcom
- Twitter: x.com/aqldotcom
- LinkedIn: uk.linkedin.com/company/aqldotcom
- Address: Salem Chapel, Hunslet Road, Leeds LS10 1JW
- Phone: 01133 20 30 40
11. Gradwell
Gradwell has been delivering VoIP and cloud-based communication services since 1998. Their portfolio covers phone systems, SIP networks, unified communications, mobile services, and connectivity. Much of their technology is developed in-house, giving them direct control over product evolution.
In 2021 they acquired The Technology Group, which expanded their position as a 3CX partner. Their goal is to provide communication tools that adapt to different organisational needs, while maintaining a focus on long-term service development and customer support.
Key Highlights:
- Established in 1998 with cloud-first approach
- Large 3CX partner in the EMEA region
- In-house development of products and platforms
Services:
- VoIP phone systems
- Unified communications (3CX, Microsoft Teams)
- SIP network
- Business mobile services
- Connectivity solutions
Contact Information:
- Website: www.gradwell.com
- E-mail: sales@gradwell.com
- Facebook: www.facebook.com/GradwellCommunications
- Twitter: x.com/Gradwell
- LinkedIn: uk.linkedin.com/company/gradwell
- Address: Ground Floor, Trimbridge House, Trim Street, Bath, BA1 1HB
- Phone: 01225 800 800
12. Amazing Support
Amazing Support focuses on providing customer-led VoIP and communication services. Their approach prioritises direct communication and technical service, aiming to respond to client needs promptly while maintaining professional standards. They have been operating for over ten years and base their work on values like honesty and reliable support.
The company combines local service with professional experience and technical knowledge. Their offerings are designed to give clients practical guidance and accessible support without complex procedures or unnecessary layers of service.
Key Highlights:
- Customer-focused approach
- Emphasis on honesty and reliable support
Services:
- VoIP phone systems
- Technical support and advice
- Customer communication services
Contact Information:
- Website: www.amazingsupport.co.uk
- E-mail: giveme@amazingsupport.co.uk
- Facebook: www.facebook.com/AmazingSupport
- Twitter: x.com/AmazingSupport
- LinkedIn: www.linkedin.com/company/the-amazing-support-company
- Address: 3rd Floor 207 Regent Street London W1B 3HH
- Phone: 0203 728 2555
13. Callsure
Callsure delivers business telephone services that work both in the UK and internationally. Their systems use VoIP technology to give staff flexibility, allowing calls to be received on smartphones, PCs, VoIP handsets, and traditional lines. They also offer number porting, broadband services, and additional features like fax to email.
Their platform includes an online control panel that simplifies configuration, along with free UK-based support available daily. The company provides multi-user plans and adjusts offerings based on the client’s requirements rather than a fixed model.
Key Highlights:
- Business and international VoIP services
- Flexible access across devices
- Online control panel for configuration
- Free UK-based support for extended hours
Services:
- VoIP phone systems
- Number porting and phone numbers for sale
- Call forwarding and additional phone services
- Broadband and connectivity solutions
Contact Information:
- Website: www.callsure.co.uk
- E-mail: support@callsure.co.uk
- Facebook: www.facebook.com/Callsurenumbers
- Twitter: x.com/callsure
- LinkedIn: www.linkedin.com/in/callsure
- Instagram: www.instagram.com/callsurewindsor
- Phone: 01753 624121
14. Dialpad
Dialpad develops unified communication tools for teams, combining calling, messaging, meetings, and customer support into one workspace. Their systems are powered by AI, which helps streamline interactions and improve workflow.
The company emphasises collaboration and flexibility, allowing teams to work from anywhere while keeping communication centralised. Their products aim to integrate multiple communication channels into a single platform for easier management.
Key Highlights:
- Unified communication platform
- AI-powered tools
- Centralised workspace for calls, messages, and meetings
- Focus on remote collaboration
Services:
- VoIP and internet calling
- Messaging and collaboration tools
- Meeting and video conferencing systems
- Customer support communication tools
Contact Information:
- Website: www.dialpad.com
- Facebook: www.facebook.com/Dialpadhq
- Twitter: x.com/dialpad
- LinkedIn: www.linkedin.com/company/dialpad
- Address: 80 Old St London EC1V 9AZ
- Phone: +44 203-048-4377
15. SureVoIP
SureVoIP operates its own network and provides VoIP-optimised internet connectivity. They manage telephone numbers across the UK, Northern Ireland, non-geographic numbers, and international numbers. Their network uses redundancy and high availability to maintain consistent service.
The company relies heavily on open source software and runs multiple sites to ensure reliability. They started as a consultancy and transitioned into a fully owned VoIP provider, regulated by Ofcom, giving them independence from third-party suppliers and control over their services.
Key Highlights:
- Owns and operates independent VoIP network
- Provides UK, non-geographic, and international numbers
- Uses open source software for products and services
- Network redundancy and high availability
Services:
- VoIP phone systems
- VoIP-optimised internet connectivity
- Telephone number allocation and porting
- Network management and consultancy
Contact Information:
- Website: www.surevoip.co.uk
- E-mail: sales@surevoip.co.uk
- Address: James Gregory Centre, Balgownie Road, Bridge of Don, Aberdeen, AB22 8GU.
- Phone: +44 (0)330 445 0000
Conclusion
Picking a VoIP support company really comes down to understanding how they work and how their setup fits your team. Some are great for small businesses needing flexibility, while others focus on complex integrations for bigger enterprises.
The key isn’t chasing every shiny feature-it’s about finding a provider that makes daily communication smooth, reliable, and stress-free. Cloud-based systems, remote support, or full-scale networks-they all aim to keep your team connected. The trick is matching the service to your workflow so calls, messages, and meetings just work, day in and day out.
