In today’s fast-paced digital world, having quick and dependable IT support is essential. On-site IT support companies offer hands-on assistance that remote services often can’t match. From emergency troubleshooting to full infrastructure management, these providers help businesses stay productive and secure. This article explores the top on-site IT support companies across the USA and what sets them apart.
1. A-listware
We provide on-site and remote IT support solutions for businesses of different sizes and industries across the USA. Our services are built around flexibility and collaboration, and we work with clients through various engagement models such as consulting teams, agile engineering teams, and development centers. By assigning dedicated teams and technical managers, we ensure that projects remain aligned with business needs while allowing room for adjustments as priorities shift.
Our approach is based on transparency and structured workflows. We handle the setup of communication and tracking tools, and we manage cloud and on-premises infrastructure. Whether support is required on a short-term basis or through long-term project execution, our teams can adapt to meet changing technical requirements. We work with enterprises, small businesses, and startups in the USA to support a range of IT functions, including hands-on support when needed.
Key Highlights:
- Flexible engagement models including dedicated teams and time-based contracts
- Support for both on-site and remote IT operations
- Full access and transparency in managing assigned engineering teams
- Focus on structure, communication tools, and delivery coordination
- Experience working with enterprises, SMBs, and startups
Services:
- IT Support
- Help Desk
- Managed IT Services
- Infrastructure Services
- Software Development
- Web and Mobile App Development
- UI/UX Design
- IT Consulting
- Digital Transformation
- Testing and QA
- Cybersecurity
- Application Services
- Data Analytics
- IT Outsourcing
Contact Information:
- Website: a-listware.com
- Phone: +1 (888) 337 93 73
- Email: info@a-listware.com
- Address: North Bergen, NJ 07047, USA
- LinkedIn: www.linkedin.com/company/a-listware/mycompany
- Facebook: www.facebook.com/alistware
2. SupportYourApp
SupportYourApp provides on-site IT support in the USA focused on technical and help desk services for organizations across various sectors. Their teams work alongside internal staff to offer assistance in system troubleshooting, software installation, and infrastructure-related issues. Support is structured through dedicated teams that handle technical inquiries from first-line issues to more advanced system-level concerns.
They integrate support services across multiple communication channels and provide full integration with widely used CRM and help desk systems. In addition to on-site assistance, SupportYourApp manages remote IT support and technical outsourcing, ensuring businesses receive consistent help desk coverage and issue resolution. They serve sectors including SaaS, fintech, healthcare, and eCommerce.
Key Highlights:
- On-site and remote technical support across multiple industries
- 24/7 multilingual service availability
- Integration with popular CRM and ticketing platforms
- Multi-level tech support from L1 to L3
- Security certifications for data compliance and protection
Services:
- On-site IT support
- Technical support outsourcing
- Help desk and live chat support
- IT system troubleshooting and issue resolution
- Integration with platforms like Jira, Zendesk, Salesforce
- Infrastructure-related support
Contact Information:
- Website: supportyourapp.com
- Phone: 1.888.959.3556
- Email: hi@supportyourapp.com
- Address: 221 W 10th Street, 4th Floor, Suite 122, Wilmington, DE 19801, USA
- LinkedIn: www.linkedin.com/company/supportyourapp
- Facebook: www.facebook.com/supportyourapp
- Instagram: www.instagram.com/supportyourapp
- Twitter: x.com/supportyourapp
3. BetterWorld Technology
BetterWorld Technology delivers on-site IT support across the USA, combining technical expertise with structured service models. Their services include infrastructure setup, IT consulting, and network management. The company begins with assessments of client systems to create tailored strategies, followed by on-site implementation and continuous monitoring.
They support both fully outsourced and co-managed IT models, offering flexibility for internal IT teams. In addition to core IT services, BetterWorld also offers cybersecurity programs, cloud migration support, and business continuity planning. Their approach includes support for industries needing scalable infrastructure, consistent security, and compliance-focused services.
Key Highlights:
- On-site support backed by full assessments and strategy planning
- Flexible co-managed and fully managed service models
- Cybersecurity and cloud services integrated with IT support
- IT consulting with vCIO and vCISO options
- Support for compliance and risk management
Services:
- On-site IT support and network administration
- Co-managed IT support
- Cloud services (private cloud, IaaS, VDI)
- Cybersecurity (dark web monitoring, endpoint protection)
- IT consulting and infrastructure planning
- DevOps, web development, and SharePoint services
Contact Information:
- Website: www.betterworldtechnology.com
- Phone: 866-583-8122
- Email: wecare@betterworldtech.com
- Address: 1804 N Naper BLVD Suite 380
- Naperville, IL 60563
- LinkedIn: www.linkedin.com/company/betterworld-tech
- Facebook: www.facebook.com/BetterWorldTech
- Instagram: www.instagram.com/betterworld_technology
- Twitter: x.com/betterworldtech
4. Startbit Solutions
Startbit Solutions provides managed IT services with on-site support designed to maintain system reliability and prevent disruptions in day-to-day operations. The company’s approach includes proactive monitoring, regular maintenance, and hands-on troubleshooting to identify and address issues before they lead to downtime. On-site teams work directly with client infrastructure, ensuring that support is available when quick physical intervention is required.
In addition to core IT management, services cover data backup, disaster recovery planning, and cloud environment support. Startbit Solutions also offers IT consulting to align technology strategy with current and future business needs. Infrastructure planning, system updates, and scaling options are handled in close coordination with client teams. This allows for smooth transitions during upgrades, integration of new platforms, and resolution of time-sensitive problems. On-site support is especially useful in environments that depend on continuous system availability, such as healthcare, logistics, and manufacturing.
Key Highlights:
- Provides monitoring and preventive maintenance
- Includes backup and disaster recovery plans
- Supports secure and scalable cloud setups
- Aligns technology strategies with business goals
- Offers quick on-site issue resolution
Services:
- Managed IT services
- Network monitoring and maintenance
- Data backup and disaster recovery
- Cloud solutions and support
- IT consulting and strategy development
Contact Information:
- Website: startbitsolutions.com
- Phone: +1-437-452-1311
- Email: business@startbitsolutions.com
- Address: 1207 Delaware Ave #3305, Wilmington DE 19806
- LinkedIn: www.linkedin.com/company/startbititsolutions
- Facebook: www.facebook.com/startbitsolutions
- Instagram: www.instagram.com/startbititsolutions
- Twitter: x.com/startbitIT
5. OURS Global
OURS Global offers on-site IT support services across the USA, with a focus on custom software development, infrastructure maintenance, and business process outsourcing. Technical teams work directly with client staff to support IT systems, resolve time-sensitive technical issues, and improve workflow efficiency. On-site services are structured to integrate with existing operations, ensuring minimal disruption during maintenance or upgrades.
The company also provides long-term support through incident management, configuration adjustments, and post-deployment assistance. With a broad portfolio that includes software development, quality assurance, creative services, and data entry, OURS Global supports organizations in managing multiple operational functions under a single service framework. This approach helps reduce vendor fragmentation and allows clients to maintain consistent service delivery across technical and non-technical areas.
Key Highlights:
- Office in Wyoming supports nationwide on-site work
- Combines IT outsourcing with BPO and creative services
- Handles after-release questions and system updates
- Uses test automation to confirm quality during development
- Serves industries such as healthcare, retail, telecom, and finance
Services:
- Custom software development
- Web and mobile app development
- Cloud application development
- Software testing and quality assurance
- DevOps and cloud services
- Data entry and back-office support
- Creative services and digital marketing
Contact Information:
- Website: www.oursglobal.com
- Phone: +1 512-717-7078
- Email: info@oursglobal.com
- Address: 30 N. Gould St, Suite 6760, Sheridan, WY 82801
- LinkedIn: www.linkedin.com/company/ours-global
- Facebook: www.facebook.com/oursglobal1
- Twitter: x.com/ours_global
6. Persistent Systems
Persistent Systems provides on-site IT support services that combine digital engineering capabilities with everyday operational requirements. Technical specialists assist with modernizing enterprise applications, managing cloud-based infrastructure, and improving overall system security. On-site presence allows the team to address hardware issues, perform system maintenance, and support complex environments directly at client locations.
In addition to field support, the company offers expertise in software product engineering, data analytics, and intelligent automation. This includes advising on platform strategies, developing integration models, and applying automation to reduce repetitive tasks. Collaborations with large-scale cloud providers and technology vendors support the implementation of new systems while minimizing disruptions to business operations. Persistent Systems serves clients across industries by helping integrate evolving technologies into established IT frameworks.
Key Highlights:
- Provides on-site assistance for application and cloud management
- Offers GenAI frameworks to speed development and analytics
- Partners with AWS, Microsoft, Salesforce, and others
- Supports industries such as banking, healthcare, and telecom
- Maintains global capability centers for extended coverage
Services:
- Application development and modernization
- Cloud and infrastructure management
- Product engineering and sustenance
- Data and analytics advisory
- Intelligent automation and RPA
- Enterprise IT security
- Integration and API services
Contact Information:
- Website: www.persistent.com
- Email: info@persistent.com
- LinkedIn: www.linkedin.com/company/persistent-systems
- Facebook: www.facebook.com/PersistentSystems
- Instagram: www.instagram.com/persistent_systems
- Twitter: x.com/Persistentsys
7. Andromeda Tech Solutions
Andromeda Tech Solutions provides on-site IT support services across the USA, with a focus on reducing system downtime and improving network security. The onboarding process includes setup and configuration of IT systems, enabling clients to transition quickly without placing additional pressure on internal resources. After onboarding, the company continues to deliver proactive system monitoring and on-location technical response, helping prevent interruptions to day-to-day operations.
Service offerings include managed IT support, network infrastructure design and maintenance, cloud transformation, and remote work solutions. Andromeda also supports co-managed IT environments, working alongside internal teams to divide responsibilities and maintain control. This model is particularly relevant for manufacturing and field-based operations, where consistent uptime and strong cybersecurity are essential. A straightforward and structured approach allows the company to support organizations in maintaining stable and secure IT systems without unnecessary complexity.
Key Highlights:
- Offers co-managed options to share IT responsibilities
- Provides tailored support for manufacturing networks
- Delivers proactive monitoring to prevent outages
- Designs identity and device management through AndroForge
Services:
- Managed IT services
- Network infrastructure management
- Cloud and hybrid transformation
- Remote work solutions
- Co-managed IT support
- Security monitoring and incident response
Contact Information:
- Website: www.andromeda-tech-solutions.com
- Phone: (815) 836-0030
- Address: 16624 W. 159th Street, Suite 600, Lockport, IL 60441
- LinkedIn: www.linkedin.com/company/andromeda-technology
- Facebook: www.facebook.com/andromedatechs
- Twitter: x.com/AndromedaTS
8. slashBlue
slashBlue provides on-site IT support focused on resolving technical issues and improving IT system performance. Services include help desk support, cybersecurity, change management, and IT consulting. On-site assistance helps internal teams maintain reliable and secure infrastructure while staying aligned with operational requirements.
The approach starts with identifying the business need, followed by designing a tailored solution, and then delivering ongoing support. Their managed IT model enables companies to stay focused on business goals while slashBlue handles technical operations and necessary updates.
Key Highlights:
- Provides on-site IT operations support
- Help desk team offers fast and consistent service
- vCIO consulting aligns IT decisions with business goals
- Manages updates and change processes for applications
- Reduces costs through guided procurement strategies
Services:
- Managed IT services
- Cybersecurity
- Help desk support
- IT procurement
- vCIO and IT consulting
- Change management
Contact Information:
- Website: slashblue.com
- Address: 673 Lexington Ave N, H-2 #334, Arden Hills, MN 55126
9. Abtech Technologies
Abtech Technologies provides on-site IT support focused on infrastructure maintenance, disaster recovery, and system administration. The service includes physical support for servers, storage systems, and network hardware, allowing organizations to address technical issues directly and maintain essential systems without extended delays. Cloud-based disaster recovery solutions are also available to support operational continuity in case of system failure.
Support spans multiple platforms, including Windows, Linux, UNIX, and IBM systems. The company also offers remote system administration, Linux environment management, and ongoing network monitoring. This combination of on-site and remote services helps maintain system performance, reduce downtime, and ensure stable IT operations across complex environments.
Key Highlights:
- Delivers on-site support for hardware and infrastructure
- Provides cloud disaster recovery alongside local support
- Supports Linux, UNIX, and IBM environments
- Covers both immediate support and long-term maintenance
- Helps reduce network monitoring overhead
Services:
- Managed IT services
- Cloud disaster recovery
- Hardware support and maintenance
- Linux services
- Remote system administration
- Network monitoring
Contact Information:
- Website: abtechtechnologies.com
- Phone: 1-800-474-7397
- Email: info@abtechtechnologies.com
- Address: 1235 Activity Drive, Suite B, Vista, CA 92081
- LinkedIn: www.linkedin.com/company/abtech-technologies
- Facebook: www.facebook.com/AbtechTechnologies
- Twitter: x.com/abtechtech
10. Advanced Network Professionals (ANP)
Advanced Network Professionals provides on-site IT support that includes infrastructure management, IT consulting, and cloud services. The company focuses on maintaining system stability while ensuring that technology aligns with business operations and long-term goals. On-site support allows technical teams to address immediate needs, reduce downtime, and help manage ongoing IT functions in a structured way.
Services are delivered directly at client locations and include equipment installation, system performance evaluations, troubleshooting, and hardware or software upgrades. The support model is flexible and scalable, allowing adjustments as organizational requirements evolve. This approach helps businesses maintain consistent IT operations without interrupting day-to-day work, especially in settings where direct intervention is needed to resolve infrastructure issues quickly.
Key Highlights:
- Offers on-site IT consulting and system support
- Supports infrastructure management and stability
- Adapts to evolving business and technical needs
- Covers both cloud and on-premise systems
- Handles installations, upgrades, and troubleshooting
Services:
- Technology consulting
- Managed IT services
- Cloud-based solutions
- Security and Cryptolocker consulting
Contact Information:
- Website: www.getanp.com
- Phone: (712) 584-2024
- Email: info@getANP.com
- Address: 1103 38th Avenue West Spencer, Iowa 51301
- LinkedIn: www.linkedin.com/company/advnetpros
- Facebook: www.facebook.com/AdvNetPros
- Instagram: www.instagram.com/AdvNetPros
- Twitter: x.com/AdvNetPros
11. KME Systems
KME Systems provides on-site IT support for organizations in Southern California, working as an extension of internal teams to keep infrastructure stable and secure. Technicians handle day-to-day tasks such as help desk requests, equipment upkeep, and system checks while co-managed options give in-house staff added bandwidth for strategic projects.
Beyond routine support, the company assists with cybersecurity, business continuity planning, and unified communications. Services scale as needs change, allowing clients to add cloud computing, Microsoft 365 optimization, or full managed IT coverage without disrupting regular operations.
Key Highlights:
- Southern California presence with rapid on-site response
- Co-managed and fully managed models for flexible coverage
- Focus on security and business continuity for uninterrupted work
- Unified communications to streamline collaboration
- Long-term partnership mindset that aligns IT with business goals
Services:
- Managed IT services
- Co-managed IT support
- IT help desk
- Cybersecurity
- Business continuity and backup
- Unified communications
- Cloud computing
- Microsoft 365 consulting
Contact Information:
- Website: kmesystems.com
- Phone: 9494627001
- Email: sales@kmesystems.com
- Address: 15707 Rockfield Blvd #100, Irvine, CA 92618
12. Trundl
Trundl offers on-site IT support through specialized IT Service Management (ITSM) and Enterprise Service Management (ESM) solutions. Their approach includes helping organizations implement and manage service portals, workflows, and asset tracking systems. On-site support is provided for configuring tools, resolving incidents, and managing hardware and software lifecycles.
In addition to direct technical support, Trundl integrates with platforms like Jira Service Management to automate service delivery and improve visibility across teams. Their work includes consulting for change management, DevOps adoption, and cloud transformation. They serve businesses aiming to streamline service operations and reduce complexity in service delivery.
Key Highlights:
- On-site setup and support of ITSM and ESM systems
- Use of platforms like Jira Service Management and Lansweeper
- Focus on structured workflows and automation
- Asset lifecycle and incident management
- Technical consulting for cloud and service integration
Services:
- On-site ITSM and ESM support
- IT asset tracking and lifecycle management
- Incident and change management
- Service portal setup and configuration
- Atlassian and SaaS integration support
- DevOps and project management consulting
Contact Information:
- Website: trundl.com
- Phone: +13416996437
- Address: 50 California St, San Francisco
- LinkedIn: www.linkedin.com/company/trundl-inc
- Facebook: www.facebook.com/Trundlinc
- Instagram: www.instagram.com/trundlinc
- Twitter: x.com/Trundl_inc
13. Rackspace Technology
Rackspace Technology provides on-site and hybrid support to help enterprises migrate, modernize, and manage private, public, and hybrid cloud environments. Engineers assist with workload placement, security hardening, and day-to-day administration while maintaining direct contact with client teams for hands-on troubleshooting.
The company pairs its Fanatical Experience model with expertise in AWS, Microsoft Azure, and Google Cloud. Additional offerings include AI consulting, continuous cost optimization, and 24x7x365 operations management, enabling organizations in finance, healthcare, manufacturing, and other sectors to adopt new technology without disrupting critical services.
Key Highlights:
- Hybrid cloud expertise across private, public, and on-prem platforms
- Partnerships with AWS, Azure, and Google Cloud for streamlined migration
- Fanatical Experience support model with round-the-clock coverage
- AI advisory and deployment services for data-driven initiatives
- Industry-specific guidance for regulated and high-growth sectors
Services:
- Cloud adoption and migration
- Managed cloud and modern operations
- Elastic engineering for hyperscalers and VMware
- Private and hybrid cloud hosting
- Cloud optimization and cost management
- AI consulting and workload deployment
- Security, governance, and compliance support
Contact Information:
- Website: www.rackspace.com
- Email: legalnotice@rackspace.com
- Phone: 1800 961 2888
- Address: 19122 US Highway 281N Ste 128, San Antonio, TX 78258-7667, United States
- LinkedIn: www.linkedin.com/company/rackspace-technology
- Facebook: www.facebook.com/rackspacetechnology
- Instagram: www.instagram.com/rackspace_technology
- Twitter: x.com/Rackspace
14. Compucom
Compucom delivers on-site IT support that helps organizations keep devices, networks, and cloud environments running smoothly. Field technicians visit client locations for hardware deployment, troubleshooting, and lifecycle management while service desk teams handle day-to-day requests. Their goal is to keep workplace technology available so staff can stay productive without delays.
Alongside hands-on assistance, Compucom offers planning and project services that cover network optimization, security updates, and endpoint management. Technology sourcing and configuration centers simplify procurement, and managed infrastructure support adds ongoing monitoring for data center and cloud workloads.
Key Highlights:
- On-site field technicians for fast hardware and network fixes
- Service desk coverage to manage everyday user issues
- Device lifecycle and configuration services in one program
- Project guidance for network and security improvements
- Managed cloud and infrastructure monitoring
Services:
- Field support services
- Service desk support
- Endpoint and device management
- Managed infrastructure and cloud services
- Technology sourcing and configuration
- Professional and project services
Contact Information:
- Website: www.compucom.com
- Phone: 803-228-7400
- Address: 8106 Calvin Hall Road, Fort Mill, SC 29707
- LinkedIn: www.linkedin.com/company/compucom
15. Cognizant
Cognizant provides on-site IT support through teams that integrate with client operations to modernize systems and maintain daily performance. Specialists help install and manage enterprise platforms, automate processes, and secure environments while working directly at offices, plants, or data centers.
Beyond technical upkeep, Cognizant advises on cloud adoption, data and AI initiatives, and cybersecurity programs. Industry-focused units align technology with sector needs such as healthcare, finance, and manufacturing, offering practical roadmaps that balance innovation with reliable on-site assistance.
Key Highlights:
- On-site support for enterprise platforms and infrastructure
- Consulting on cloud, AI, and automation projects
- Sector knowledge in healthcare, finance, manufacturing, and more
- Integrated cybersecurity and compliance guidance
- Flexible engagement to match evolving business goals
Services:
- Application and platform support
- Cloud migration and DevOps assistance
- Data and AI consulting
- Cybersecurity services
- Business process and automation support
- Quality engineering and assurance
Contact Information:
- Website: www.cognizant.com
- Phone: (908) 809-7000
- Email: inquiry@cognizant.com
- Address: Office 200 Somerset Corporate Blvd, Suite 8001, Bridgewater (New York metro) 08807, NJ
- LinkedIn: www.linkedin.com/company/cognizant
- Facebook: www.facebook.com/Cognizant
- Instagram: www.instagram.com/cognizant
- Twitter: x.com/cognizant
16. CDW
CDW supplies on-site IT support that pairs hands-on technical help with a broad catalog of professional services. Engineers visit client facilities to install equipment, fine-tune infrastructure, and resolve hardware or software issues. Their support model scales from single offices to nationwide rollouts, backed by remote monitoring and service coordination.
In addition to in-person assistance, CDW offers amplified services for security, data management, and multicloud operations. Advisory teams design and build solutions, while managed offerings keep infrastructure updated and secure, helping customers align technology investments with everyday business needs.
Key Highlights:
- On-site deployment and troubleshooting across the USA
- Advisory, design, and build services for new projects
- Multicloud support with cost and performance tuning
- Security assessments and zero-trust implementation
- Industry solutions for education, healthcare, retail, and government
Services:
- On-site infrastructure and support services
- Cybersecurity and identity management
- Multicloud migration and management
- Data and analytics services
- Workspace and collaboration solutions
- Observability and performance monitoring
Contact Information:
- Website: www.cdw.com
- Phone: 800-800-2439
- Address: Central Distribution Center, 200 N Milwaukee Ave., Vernon Hills, IL 60061
- LinkedIn: www.linkedin.com/company/cdw
- Facebook: www.facebook.com/CDWCorporation
- Twitter: x.com/CDWCorp
Conclusion
On-site IT support remains an important part of maintaining stable, secure, and efficient operations for many organizations across the USA. While remote tools and cloud services continue to evolve, having qualified technicians available on location helps businesses manage physical infrastructure, resolve issues quickly, and maintain consistent performance.
The companies covered in this article offer a range of services that reflect different business needs, from infrastructure management and hardware support to software development and cloud integration. Choosing the right on-site IT partner depends on factors like industry focus, service flexibility, and the ability to align with internal teams. By understanding what’s available, organizations can make informed decisions and ensure their IT systems continue to support daily operations and long-term goals.
