Top Hybrid Cloud Solution Companies in Europe

We all know that hybrid cloud isn’t just a buzzword anymore, it has quietly become the default path for many companies in Europe trying to balance flexibility with control. The old choice between public and private clouds doesn’t really fit modern workloads. Teams want speed and scalability but without giving up security, compliance, or cost predictability.

That’s where hybrid cloud steps in. It connects the best of both worlds, the agility of public platforms with the tailored safeguards of private infrastructure. In this guide, we look at some of the companies across Europe that are building and supporting these solutions. You’ll see how different players approach hybrid strategies, what they focus on, and why more enterprises are turning to them to keep up with today’s demands.

1. A-Listware

At A-Listware, we’re a software development company with roots in Europe, and most of our work is about helping European clients bridge gaps in their IT setups. A lot of the time that means stepping in when businesses want to move parts of their infrastructure to the cloud but still need certain systems to stay local. Hybrid models are becoming the default, and we’ve found ourselves working right in the middle of that, making sure old systems don’t hold back new projects and that everything plays nicely together.

We don’t just code in isolation. Our teams usually get involved in longer-term partnerships where we build, test, and support software that’s tightly linked with cloud infrastructure. That could be new applications designed for multi-cloud use, or simply reworking legacy systems so they actually function in a modern environment. Because we’re close to the European market, we’ve learned to balance speed with compliance requirements that clients in this region care about.

Key Highlights:

  • European software development company
  • Works closely with European businesses and clients
  • Focus on hybrid cloud and integration projects
  • Experienced in both new builds and legacy modernization
  • Provides long-term partnerships, not just short-term fixes

Services:

  • Custom software development
  • Hybrid and multi-cloud integration
  • Legacy system upgrades and support
  • Application modernization
  • Web and mobile development
  • Ongoing IT support and maintenance

Contact Info:

2. Rackspace Technology

Rackspace Technology is a US-headquartered company that works closely with businesses in Europe on cloud and IT infrastructure projects. They’re mostly known for being one of the early players in cloud hosting, but these days their focus has shifted toward managed services and hybrid cloud solutions. Instead of just giving companies servers to run on, they help teams figure out how to combine public and private clouds in a way that makes sense for their actual workloads.

They also stay involved after the setup. That usually means monitoring, security, cost management, and ongoing adjustments as a company’s needs change. In practice, Rackspace ends up acting as an extension of an IT department rather than just a vendor. Businesses that don’t want to spend all their time chasing cloud updates or patching things often bring them in to handle the heavy lifting.

Key Highlights:

  • Long experience in cloud hosting and infrastructure
  • Strong focus on hybrid and multi-cloud environments
  • Provides managed services beyond just setup
  • Works with both mid-sized firms and large enterprises
  • Acts as an extension of in-house IT teams

Services:

  • Hybrid cloud design and management
  • Managed hosting and infrastructure
  • Security and compliance support
  • Application and database management
  • Cost optimization and monitoring
  • Migration and modernization projects

Contact Info:

  • Website: www.rackspace.com
  • Email: raxpartnerhelp@rackspace.com
  • Phone: +1-513-999-2741
  • Address: Unit 2, 6 Millington Road, Hyde Park Hayes Middlesex UB3 4AZ United Kingdom
  • LinkedIn: www.linkedin.com/company/rackspace
  • Twitter: x.com/rackspaceUK
  • Instagram: www.instagram.com/rackspace_technology
  • Facebook: www.facebook.com/RackspaceUK

3. DXC Technology

DXC Technology is a global IT services company that has built a big part of its work around helping businesses modernize their infrastructure. In Europe, they’re often the team companies call when they need to move from outdated systems into something more flexible, like hybrid cloud setups. Rather than only focusing on the technical side, DXC tends to look at the bigger picture of how IT supports day-to-day operations, which makes their role feel closer to a long-term partner than a one-off service provider.

Their work usually covers the messy bits companies don’t want to deal with on their own: migrating legacy applications, managing multiple cloud platforms, and keeping everything secure and compliant. They also step in with industry-specific solutions, which can be handy for businesses in regulated sectors like finance or healthcare. In short, they help organizations avoid getting stuck with outdated infrastructure while making sure the new environment actually fits how the business runs.

Key Highlights:

  • Focuses on modernizing IT infrastructure for enterprises
  • Strong experience with hybrid and multi-cloud environments
  • Handles legacy migrations and ongoing management
  • Works with clients in regulated industries
  • Provides long-term IT service partnerships

Services:

  • Hybrid and multi-cloud solutions
  • IT modernization and digital transformation
  • Application migration and management
  • Security and compliance support
  • Industry-specific IT services
  • Infrastructure monitoring and optimization

Contact Info:

  • Website: dxc.com
  • Phone: +18559671621
  • Address: 20408 Bashan Drive, Suite 231, Ashburn, VA 20147, USA
  • LinkedIn: www.linkedin.com/company/dxctechnology
  • Instagram: www.instagram.com/DxcTechnology

4. Proact

Proact is a European IT services company that spends a lot of its time helping businesses figure out what to do with their data and infrastructure. They’ve been around for a while, so their role often ends up being part advisor, part managed services provider. A big focus for them is hybrid cloud setups, where companies don’t want to put everything in one place but still need all of it to work smoothly together.

They also take on the everyday management side, so businesses aren’t stuck running servers or juggling cloud platforms by themselves. That includes backup, security, and making sure systems stay available. In short, Proact tends to be the partner companies lean on when they want flexibility without having to deal with every technical headache in-house.

Key Highlights:

  • Works across Europe with a focus on data and cloud
  • Strong background in hybrid and multi-cloud setups
  • Handles infrastructure management as an ongoing service
  • Provides security and backup as part of their offerings
  • Balances advisory work with hands-on technical support

Services:

  • Hybrid and multi-cloud solutions
  • Data management and storage
  • Backup and disaster recovery
  • Security and compliance support
  • Managed IT infrastructure
  • Consulting and advisory services

Contact Info:

  • Website: www.proact.eu
  • Email: info@proact.se
  • Phone: +46 (0)8 32 77 00
  • Address: Frösundaviks allé 1 SE-169 70 Solna Sweden
  • LinkedIn: www.linkedin.com/company/proact
  • Facebook: www.facebook.com/ProactGroup

5. Proximus

Proximus is a Belgian company that most people know as a telecom provider, but their work goes well beyond phone and internet connections. Over the past years, they’ve built a strong presence in IT and cloud services, with a focus on helping businesses manage hybrid environments. That often means combining their own data centers with public cloud platforms so companies don’t have to choose one or the other.

They also take care of the day-to-day management side. Businesses use them for connectivity, security, and cloud hosting, but Proximus also steps in with solutions for collaboration, data storage, and IT outsourcing. In practice, they’ve become a one-stop shop for organizations in Belgium and beyond that want a mix of infrastructure and managed services without piecing everything together on their own.

Key Highlights:

  • Belgian company with roots in telecom and connectivity
  • Expanding role in IT and hybrid cloud services
  • Combines local data centers with public cloud platforms
  • Provides security and collaboration tools
  • Works with both small and large organizations

Services:

  • Hybrid cloud and data center solutions
  • Telecom and connectivity services
  • IT outsourcing and managed services
  • Security and compliance support
  • Collaboration and workplace tools
  • Data storage and backup

Contact Info:

  • Website: www.proximus.be
  • Email: customer.care@proximus.be
  • Phone: +32 475 15 60 30
  • Address: Boulevard du Roi Albert II, 27 – B-1030 Brussels
  • LinkedIn: www.linkedin.com/showcase/proximus-nxt
  • Twitter: x.com/ProximusNXT
  • Facebook: www.facebook.com/ProximusNXT

6. NTT DATA UK

NTT DATA UK is part of the wider NTT DATA group, a global IT services company, but their UK arm focuses on working with local businesses and public sector organizations. A lot of their work involves helping companies move from traditional setups to hybrid or multi-cloud environments, where different systems and providers have to be connected in a way that actually works day to day. They’re not just about moving data around though, they also cover the practical stuff like keeping systems secure, available, and compliant.

They tend to get involved in larger transformation projects, especially where there are legacy systems that can’t just be switched off. That means modernizing applications, improving infrastructure, and giving companies a way to mix new cloud tools with older but necessary systems. They also cover areas like consulting and managed services, which basically allows businesses to lean on them for both planning and execution.

Key Highlights:

  • UK branch of a global IT services company
  • Focuses on hybrid and multi-cloud environments
  • Works with both private companies and public sector organizations
  • Handles legacy modernization alongside new cloud setups
  • Provides consulting and managed IT services

Services:

  • Hybrid and multi-cloud solutions
  • IT consulting and strategy
  • Application and infrastructure modernization
  • Managed IT and outsourcing
  • Security and compliance services
  • Industry-specific IT support

Contact Info:

  • Website: uk.nttdata.com
  • Phone: +44 (0) 20 3933 5500
  • Address: Epworth House, 25 City Road, London EC1Y 1AA, United Kingdom
  • LinkedIn: www.linkedin.com/company/ntt-data-europe-latam
  • Twitter: x.com/NTT_DATA_UK
  • Instagram: www.instagram.com/nttdata

7. Swisscom

Swisscom is best known in Switzerland as a major telecom provider, but their work with businesses goes much further than mobile and internet connections. They’ve built out a range of IT and cloud services, with a focus on hybrid environments where companies mix local infrastructure with public cloud platforms. In practice, that means they’re often helping organizations figure out how to keep sensitive data close to home while still using the flexibility of the cloud.

They also handle a lot of the behind-the-scenes management. That includes data centers, security, and IT outsourcing, so companies don’t have to stretch their in-house teams too thin. Swisscom’s role ends up being part infrastructure provider and part managed services partner, giving businesses a way to deal with both connectivity and IT operations under one roof.

Key Highlights:

  • Swiss company with a strong telecom background
  • Expanding into IT, cloud, and managed services
  • Focus on hybrid cloud and data center solutions
  • Helps balance local data needs with public cloud use
  • Offers security and outsourcing alongside connectivity

Services:

  • Hybrid and multi-cloud solutions
  • Telecom and internet services
  • Data center and hosting services
  • IT outsourcing and managed services
  • Security and compliance support
  • Collaboration and workplace tools

Contact Info:

  • Website: www.swisscom.ch
  • Email: impressum.res@swisscom.com
  • Phone: 0800800900
  • LinkedIn: www.linkedin.com/company/swisscom
  • Twitter: x.com/Swisscom
  • Instagram: www.instagram.com/swisscom
  • Facebook: www.facebook.com/swisscom

8. Broadcom

Broadcom is widely known for its hardware roots, especially in semiconductors, but these days they’re just as active on the software side. In Europe, their work often shows up in enterprise IT environments where companies are running complex systems that need stability and scalability. A big part of their focus is on infrastructure software that helps businesses manage networks, security, and cloud operations without losing track of performance.

They’re also involved in hybrid and multi-cloud setups, which makes sense given how many companies are running mixed environments. Broadcom provides tools for monitoring, automation, and security, which are the less flashy but critical parts of keeping IT systems from falling over. They usually slot into the background of operations, giving businesses the software layer needed to keep things running smoothly.

Key Highlights:

  • Known for both hardware and enterprise software
  • Active in IT infrastructure and cloud management
  • Strong role in hybrid and multi-cloud environments
  • Focus on monitoring, automation, and security
  • Works with large enterprise clients across sectors

Services:

  • Infrastructure and cloud management software
  • Network and security solutions
  • Automation and monitoring tools
  • Application performance management
  • Semiconductor and hardware solutions
  • Enterprise IT support tools

Contact Info:

  • Веб-сайт: www.broadcom.com
  • Address: Begoniastraat 3 Eke, 9810 Belgium
  • LinkedIn: www.linkedin.com/company/broadcom
  • Twitter: x.com/Broadcom
  • Facebook: www.facebook.com/Broadcom

9. Scaleway

Scaleway is a French company that runs its own data centers and cloud platform, giving businesses in Europe another option outside of the usual big US providers. They focus a lot on flexibility, so companies can build hybrid setups that combine Scaleway’s infrastructure with other cloud environments. Their pitch is less about size and more about being practical and straightforward, especially for teams that want a European provider with local roots.

They also put effort into making their services easy to use, with a range of tools for developers, startups, and enterprises. Beyond raw infrastructure, they cover things like storage, networking, and managed Kubernetes, which means teams don’t have to stitch everything together themselves. Scaleway often ends up working with businesses that want control over where their data sits while still getting the benefits of modern cloud platforms.

Key Highlights:

  • European cloud provider based in France
  • Operates its own data centers and infrastructure
  • Focus on hybrid and multi-cloud compatibility
  • Offers developer-friendly tools and services
  • Appeals to businesses looking for a European alternative

Services:

  • Cloud servers and virtual machines
  • Storage and database solutions
  • Networking and load balancing
  • Managed Kubernetes and container services
  • Bare metal and dedicated servers
  • Hybrid and multi-cloud integration

Contact Info:

  • Website: www.scaleway.com
  • Address: 8 rue de la Ville l’Evêque, 75008 Paris, France
  • LinkedIn: www.linkedin.com/company/scaleway
  • Twitter: x.com/Scaleway
  • Instagram: www.instagram.com/scaleway

10. Aruba Cloud

Aruba Cloud is part of Aruba S.p.A., an Italian company that started out in hosting but has built a full set of cloud services over the years. They run their own data centers across Europe and focus on giving businesses flexible options for running workloads, whether that’s on virtual machines, bare metal, or hybrid setups that connect to other platforms. Their role is often about making sure companies can scale up when they need to without losing track of costs or control over where their data sits.

They also try to keep things accessible for different types of users. Startups can pick simple cloud servers to get going, while larger organizations lean on their infrastructure for more complex environments. Aruba Cloud doesn’t just stop at computers, they cover storage, networking, backup, and management tools, so companies aren’t left stitching pieces together on their own.

Key Highlights:

  • Italian company with data centers across Europe
  • Offers both virtual and bare metal servers
  • Focus on hybrid setups and flexible cloud options
  • Works with startups as well as larger enterprises
  • Provides a broad range of infrastructure services

Services:

  • Cloud servers and bare metal solutions
  • Storage and backup options
  • Networking and load balancing
  • Hybrid and multi-cloud integration
  • Managed hosting services
  • Developer-friendly cloud tools

Contact Info:

  • Website: www.arubacloud.com
  • Address: Via San Clemente, 53 – 24036 Ponte San Pietro (BG) Italy
  • LinkedIn: www.linkedin.com/showcase/business-line-cloud
  • Twitter: x.com/arubait
  • Facebook: www.facebook.com/aruba.it

11. Atos

Atos is a French-headquartered IT services company that works all over Europe. A lot of their focus is on digital transformation projects, and that usually comes down to helping companies modernize old systems and connect them to newer cloud environments. They’re often involved in hybrid setups where part of the infrastructure stays on-premise while other workloads move into the cloud. Instead of trying to replace everything at once, Atos tends to work with clients on gradual changes that fit the reality of how their business runs.

Beyond infrastructure, they also cover areas like cybersecurity, consulting, and managed services. That means they don’t just build systems and walk away, they stay involved to handle day-to-day operations, compliance, and ongoing optimization. Atos ends up working with a mix of industries, from manufacturing to finance, where the challenge isn’t just moving to the cloud but making sure critical processes stay reliable during and after the shift.

Key Highlights:

  • European IT services company with a strong presence in France
  • Works across industries on digital transformation projects
  • Focus on hybrid cloud and connecting old systems with new ones
  • Provides cybersecurity and compliance support
  • Offers long-term managed services in addition to consulting

Services:

  • Hybrid and multi-cloud solutions
  • IT modernization and digital transformation
  • Cybersecurity and compliance services
  • Application and infrastructure management
  • IT consulting and advisory work
  • Managed services and outsourcing

Contact Info:

  • Website: atos.net
  • Email: de-info@atos.net
  • Phone: +49 89 541936006
  • Address: Otto-Hahn-Ring 6, 81739 Munich Germany
  • LinkedIn: www.linkedin.com/company/atos
  • Twitter: x.com/atos
  • Instagram: www.instagram.com/atosinside
  • Facebook: www.facebook.com/Atos

12. T-Systems

T-Systems is part of Deutsche Telekom and focuses on IT services for businesses across Europe. They’re often involved in large-scale projects where companies need to modernize their infrastructure without shutting down existing operations. A lot of their work revolves around hybrid and multi-cloud setups, helping clients balance on-premise systems with public cloud platforms. Because they’re tied to a telecom giant, connectivity and integration are naturally a big part of what they do.

They also provide managed services, security, and consulting, which means they don’t just set up infrastructure and leave. Instead, they stay on board to help keep systems running, compliant, and efficient. T-Systems tends to work with both private companies and public sector organizations, especially in industries where reliable IT operations are critical.

Key Highlights:

  • Subsidiary of Deutsche Telekom focused on IT services
  • Strong background in hybrid and multi-cloud solutions
  • Works with both enterprises and public sector organizations
  • Provides long-term managed services and consulting
  • Focus on connectivity, security, and integration

Services:

  • Hybrid and multi-cloud solutions
  • IT modernization and digital transformation
  • Managed IT and outsourcing
  • Security and compliance services
  • Connectivity and networking support
  • IT consulting and advisory work

Contact Info:

  • Website: www.t-systems.com
  • Email: info@t-systems.com
  • Phone: +49 (0) 69 20060 – 0
  • Address: Hahnstraße 43d D-60528 Frankfurt am Main Germany 
  • LinkedIn: www.linkedin.com/company/t-systems

13. Orange Business

Orange Business is the enterprise branch of Orange, the telecom company most people in Europe already know. While their consumer side deals with phones and internet for households, this part of the business focuses on IT services for organizations. A lot of their projects revolve around hybrid cloud setups, where companies want to mix local infrastructure with public cloud providers while still having reliable connectivity in the background.

They also cover the broader IT picture things like security, collaboration tools, and managed services. Because of their telecom roots, network integration is a big part of what they do, which makes sense for businesses that need both stable connections and flexible cloud environments. Orange Business tends to work with a wide range of industries, from finance to government, where reliability and compliance are just as important as scalability.

Key Highlights:

  • Enterprise-focused branch of Orange telecom
  • Works on hybrid and multi-cloud environments
  • Strong focus on connectivity and integration
  • Provides security, collaboration, and managed IT services
  • Active across multiple industries, including public sector

Services:

  • Hybrid and multi-cloud solutions
  • Connectivity and network integration
  • Security and compliance support
  • Collaboration and workplace tools
  • Managed IT and outsourcing
  • Consulting and advisory services

Contact Info:

  • Website: www.orange-business.com
  • Email: obs.dpo@orange.com
  • Phone: +32 2 643 94 00
  • Address: Avenue Bourget 3 Bourgetlaan 3 1140, Brussels, Belgium
  • LinkedIn: www.linkedin.com/company/orange-business-services
  • Twitter: x.com/orangebusiness
  • Facebook: www.facebook.com/orangebusiness

14. BT Business

BT Business is the enterprise arm of BT, the UK telecom company most people already know for broadband and phone services. On the business side, they work with organizations that need more than just a connection to things like cloud hosting, hybrid setups, and managed IT services. Their role often comes down to giving companies the backbone they need to run day-to-day operations while still being able to scale and adapt.

Because of their telecom background, connectivity is naturally at the center of what they do, but they’ve added layers on top of that over the years. Businesses lean on them for networking, security, collaboration tools, and cloud solutions, especially when they don’t want to manage everything in-house. In practice, BT Business ends up being both an infrastructure provider and a managed services partner for a lot of UK organizations.

Key Highlights:

  • UK telecom company with a dedicated business arm
  • Provides hybrid cloud and managed IT services
  • Strong focus on networking and connectivity
  • Works with small, mid-sized, and large organizations
  • Combines telecom roots with modern IT services

Services:

  • Connectivity and broadband for businesses
  • Hybrid and cloud hosting solutions
  • Managed IT and outsourcing
  • Networking and security services
  • Collaboration and workplace tools
  • Consulting and support for digital transformation

Contact Info:

  • Website: business.bt.com
  • Phone: 0800 800 152   
  • Address: Ground Floor, Raglan House Malthouse Avenue, Cardiff Gate Business Park Cardiff CF23 8BA
  • LinkedIn: www.linkedin.com/showcase/bt-business
  • Twitter: x.com/BTBusiness
  • Instagram: www.instagram.com/btforbusiness

Висновок

Hybrid cloud in Europe isn’t just a passing trend, it’s become the way most companies manage the tug-of-war between flexibility and control. The providers we’ve looked at all tackle this challenge differently, but the common thread is making sure businesses don’t get stuck with outdated setups. Some firms lean on local data centers, others bring in global reach, and a few mix both.

If you’re weighing options, it often comes down to what balance matters most for your business: compliance, scalability, or day-to-day support. Starting small with a pilot project can be a good way to test the waters. From there, you’ll get a clearer sense of which partner actually fits the way your operations run.

Top Infrastructure Migration Companies in Europe

Migrating infrastructure isn’t just about moving data from one place to another. It’s about rethinking how systems run, how they scale, and how businesses adapt to new demands. Across Europe, a number of companies have carved out a niche in helping organizations handle this shift smoothly. They bring together technical know-how, cloud expertise, and a practical sense of how to keep operations running during complex transitions.

In this article, we’ll take a closer look at the firms that stand out in this space, what makes them effective, and why more businesses are turning to them as digital transformation moves from a buzzword to an everyday necessity.

1. Програмне забезпечення списку А

At A-listware, we focus on supporting companies that need reliable software development and infrastructure expertise. Our role is to complement existing teams or build dedicated ones, depending on the project needs. By working as an extension of our clients’ organizations, we make sure that the software and infrastructure solutions we deliver fit seamlessly into ongoing operations.

Over the years, we have built experience across different domains, from custom software development and data analytics to cloud migration and managed IT services. Our approach is straightforward: we take ownership of the work, integrate with our clients’ processes, and provide consistent support to keep systems running smoothly. This includes not only development but also consulting, modernization, and long-term infrastructure management.

Key Highlights:

  • Over two decades of experience in software development and consulting
  • Focus on team integration and reliable delivery
  • Wide domain expertise including cloud, AI, UX, and IoT
  • Support for both cloud-based and on-premises infrastructure
  • Services tailored for enterprises, SMEs, and startups

Services:

  • Software development and outsourcing
  • Legacy system modernization
  • Cloud application development and migration
  • Infrastructure services and managed IT support
  • Data analytics and intelligent platforms
  • Cybersecurity and help desk services
  • UI/UX design and application services
  • Dedicated development teams and staff augmentation

Contact Information:

2. GigaCloud

GigaCloud helps businesses move their infrastructure to the cloud without the usual stress. Whether you’re in Kyiv, Lviv, or Warsaw, they’ve built out options that keep your systems running while shifting everything behind the scenes. Their main thing? Keeping your apps and data available, even mid-migration.

They don’t just lift and shift. Every project starts with a deep dive into what you’ve got, where the risks are, and what you actually need. Then they walk you through it step by step, from planning to long-term optimization. Everything’s built around staying secure, running smoothly, and not blowing up the budget. Oh, and they’ve got the certifications to back it all up.

Key Highlights:

  • Migration services across multiple availability zones in Ukraine and Poland
  • Focus on uninterrupted migration of client services and workloads
  • Infrastructure certified for international information security standards
  • VMware Premier Partner status for enterprise-grade solutions

Services:

  • Infrastructure migration to cloud platforms
  • Free audits, test periods, and optimization planning
  • Public, hybrid, and dedicated cloud environments
  • Virtual data centers and cloud server hosting
  • Managed cloud maintenance and modernization

Contact Information:

  • Website: gigacloud.ua
  • E-mail: support@gigacloud.ua
  • Facebook: www.facebook.com/gigacloud
  • LinkedIn: www.linkedin.com/company/gigacloud
  • Address: Ogrodowa 58, 00-876 Warszawa
  • Phone: +38 044 233 7270

3. Edvantis

Edvantis works with companies that are ready to ditch their old IT setups and move to something more modern. A lot of what they do revolves around helping teams migrate to the cloud, but they don’t stop there. They also guide companies through restructuring their systems, swapping out outdated architecture for something more flexible like microservices or even serverless environments.

They’re big on collaborating with internal teams instead of doing everything in a silo. It’s about aligning technical decisions with the company’s long-term goals, not just ticking boxes. And they’ve been at this long enough to know where things usually go off track so they plan for it.

Key Highlights:

  • Over 15 years of experience in cloud and infrastructure projects
  • Support for both development and migration within cloud ecosystems
  • Flexibility in service delivery through staff augmentation or dedicated teams
  • Track record of helping organizations transition to microservices and serverless

Services:

  • Cloud migration planning and execution
  • Cloud-native application development
  • Hybrid infrastructure setup and container orchestration
  • Disaster recovery as a service (DRaaS)
  • Performance optimization and load balancing in cloud environments
  • IT consulting and digital transformation support

Contact Information:

  • Website: www.edvantis.com
  • E-mail: de.info@edvantis.com
  • Facebook: www.facebook.com/edvantis
  • LinkedIn: www.linkedin.com/company/edvantis
  • Instagram: www.instagram.com/edvantis
  • Address: Friedrichstr. 171, 10117, Berlin, Germany

4. NTQ Europe

NTQ Europe is all about getting infrastructure from Point A to Point B without disrupting everything in between. They understand that not every migration needs a full rebuild, so they offer everything from quick rehosting to deeper refactoring and cloud strategy work.

They start with a discovery phase basically mapping out all your systems, how they talk to each other, and what’s likely to break. Then they break the migration into phases, with safety checks like rollback plans, testing, and automation baked in. It’s methodical but flexible enough to handle whatever pops up mid-move. And once the switch is done, they stick around to fine-tune and support.

Key Highlights:

  • Tailored migration options including rehosting, replatforming, and refactoring
  • Strong focus on minimizing downtime during transitions
  • Seven-step methodology for risk management and smooth execution
  • Expertise across AWS, Azure, Google Cloud, and leading automation tools

Services:

  • Infrastructure migration strategy and execution
  • Hybrid and multi-cloud migration planning
  • Application re-architecture and modernization
  • Post-migration optimization and system support
  • Security, monitoring, and compliance integration
  • Staff augmentation and dedicated project delivery models

Contact Information:

  • Website: ntq-europe.com
  • E-mail: contact@ntq-europe.com
  • Facebook: www.facebook.com/NTQEurope
  • Twitter: x.com/ntqeurope
  • LinkedIn: www.linkedin.com/company/ntq-europe
  • Address: Am Seedamm 44, 60489 Frankfurt am Main, Germany
  • Phone: (+84)346 539 881

5. Wipro

Wipro is a big name in IT and consulting, but at its heart it’s about helping companies modernize without losing their footing. Across Europe, they work with organizations that are trying to shift systems into new environments, streamline the way they run things, and start using newer tech like AI and analytics in practical ways. Because they mix consulting with hands-on delivery, clients get a plan that isn’t just theory, it’s a clear path for migrating and modernizing while keeping day-to-day operations steady.

They’re also used to working across a wide mix of industries, from hospitals and labs to energy firms, manufacturers, and banks. Wipro’s style is to build partnerships rather than swoop in and out, lining up technology changes with business goals. Their teams in cloud, cybersecurity, and engineering help European clients move toward stronger, more flexible IT setups.

Key Highlights:

  • Presence across multiple industries including banking, healthcare, and manufacturing
  • Cloud and infrastructure expertise integrated with consulting and engineering
  • Focus on sustainability and future-oriented technology adoption
  • Support for clients in Europe through digital transformation initiatives

Services:

  • Infrastructure and cloud migration
  • Cybersecurity and data protection
  • AI and analytics solutions for operations
  • Engineering and application modernization
  • Business process services and consulting

Contact Information:

  • Website: www.wipro.com
  • E-mail: Info.Austria@Wipro.com
  • Facebook: www.facebook.com/WiproLimited
  • LinkedIn: www.linkedin.com/company/wipro
  • Instagram: www.instagram.com/wiprolimited
  • Address: Lassallestr. 7b, 1020 Wien, Austria
  • Phone: +43 (0) 1 532 78 03-0

6. Capgemini

Capgemini works with organizations all over Europe to move them further into the digital age. Infrastructure migration is part of a bigger picture here – they fold it into cloud, data, and other transformation services. They know that a finance company has different needs than an energy provider or a public-sector agency, so their teams bring industry know-how to each migration project. That way clients can modernize without tripping over compliance rules or losing efficiency.

Their portfolio mixes cloud adoption, enterprise management, and what they call “intelligent industry” solutions. Put simply, they combine data, cloud, and cybersecurity so businesses can shift workloads, reorganize systems, and set up strategies that hold up long-term. It’s about making sure the technology fits the organization, not the other way around.

Key Highlights:

  • Strong European presence across multiple industries
  • Cloud and infrastructure services integrated with digital transformation
  • Emphasis on sustainability, cybersecurity, and intelligent industry
  • Sector-specific expertise for complex environments

Services:

  • Cloud migration and adoption planning
  • Enterprise management and digital core integration
  • Cybersecurity and risk management
  • Data and AI solutions to support infrastructure projects
  • Consulting and industry-focused IT services

Contact Information:

  • Website: www.capgemini.com
  • E-mail: socialmedia.fr@capgemini.com
  • Facebook: www.facebook.com/capgemini
  • LinkedIn: www.linkedin.com/company/capgemini
  • Instagram: www.instagram.com/capgemini
  • Address: Place de l’Étoile, 11 rue de Tilsitt, 75017 Paris, France
  • Phone: +33 1 47 54 50 00

7. Deloitte

Deloitte’s infrastructure migration work in Europe sits inside a much bigger consulting and engineering practice. They don’t just lift systems to the cloud; they usually do it as part of larger transformations, where migrating technology also means rethinking processes and managing risk. For clients, that can mean modernizing old systems, adopting new platforms, and building more resilient operations in one go.

Their European teams cover finance, manufacturing, public services, and more. By blending technology delivery with strategic advice, Deloitte helps organizations not just move their systems but also prepare for growth and stability down the road. Their services bring together engineering, cybersecurity, and AI-driven solutions to give that migration more staying power.

Key Highlights:

  • Global consulting presence with strong European operations
  • Infrastructure migration as part of larger transformation projects
  • Emphasis on resilience, cybersecurity, and future-readiness
  • Support across multiple industries including public and private sectors

Services:

  • Cloud and infrastructure migration
  • Engineering and application modernization
  • Cybersecurity and incident response planning
  • AI-powered infrastructure solutions
  • Business consulting and digital transformation support

Contact Information:

  • Website: www.deloitte.com
  • Facebook: www.facebook.com/Deloitte
  • Twitter: x.com/deloitte
  • LinkedIn: www.linkedin.com/company/deloitte
  • Instagram: www.instagram.com/deloitte_at
  • Address: Rr. e Kavajës, Kompleksi Delijorgji Godina L, Katet 1, 2 dhe 3 1023
  • Phone: +355 (4) 451 7990

8. N-iX

N-iX offers cloud and infrastructure services as part of a broader tech toolkit. Think of them as a partner that can help redesign IT systems while also building and running them. With development centers across Europe, they’ve spent years supporting companies that want to modernize their setups and make the move to scalable, reliable infrastructure.

They also have strong ties to big cloud providers like AWS, Microsoft, and Google. Those partnerships let them design migration projects that actually match what clients need rather than force-fitting a standard template. Modernization, application re-architecture, and cybersecurity come bundled in, making infrastructure migration just one piece of their support for full digital transformation.

Key Highlights:

  • Broad expertise across cloud, AI, and data analytics
  • Partnerships with leading hyperscale cloud providers
  • Development centers across multiple European locations
  • Experience across industries including finance, telecom, and healthcare

Services:

  • Cloud migration and modernization
  • Application development and re-architecture
  • Data analytics and governance services
  • Cybersecurity and compliance consulting
  • Embedded software and IoT development
  • UI/UX design and product discovery

Contact Information:

  • Website: www.n-ix.com
  • E-mail: contact@n-ix.com
  • Facebook: www.facebook.com/N.iX.Company
  • Twitter: x.com/N_iX_Global
  • LinkedIn: www.linkedin.com/company/n-ix
  • Address: London EC3A 7BA, 6 Bevis Marks
  • Phone: +442037407669

9. Intellias

At Intellias, cloud and DevOps aren’t just separate offerings they’re tightly connected. Infrastructure migration sits at the center of it all. Whether it’s public, private, or a hybrid cloud setup, they help businesses make the move in a way that’s practical and efficient. They bring in assessments, automation tools, and ongoing support to make sure the process doesn’t just work but actually improves how systems run.

They’ve partnered with AWS and Microsoft, which means they’re not locked into a one-size-fits-all solution they adjust based on what the client needs. And the support doesn’t stop after the migration’s done. Their team handles governance, keeps an eye on performance, and fine-tunes reliability so everything keeps running smoothly. With strong roots in Europe and experience on big projects, they’re a solid choice for companies looking to modernize their infrastructure without unnecessary drama.

Key Highlights:

  • Cloud and DevOps combined into one service framework
  • Partnerships with AWS and Microsoft for migration and support
  • Coverage across public, private, and hybrid cloud setups
  • Strong focus on automation and performance optimization

Services:

  • Infrastructure and cloud migration
  • Cloud readiness and health assessments
  • DevOps automation and CI/CD implementation
  • Infrastructure governance and monitoring
  • Service reliability engineering and application performance tuning
  • Managed IT support and operations

Contact Information:

  • Website: intellias.com 
  • E-mail: info@intellias.com
  • Facebook: www.facebook.com/Intellias.GlobalPage
  • LinkedIn: www.linkedin.com/company/intellias
  • Instagram: www.instagram.com/intellias_global
  • Address: Wilhelm-Wagenfeld-Str. 28, 80807, 4th floor, Munich, Germany
  • Phone: +49 8001800992

10. ELEKS

ELEKS takes a start-to-finish approach to cloud infrastructure. It’s not just about moving systems to the cloud, it’s about making sure the entire setup makes sense for the long term. They help clients plan migrations, integrate with hybrid or multi-cloud environments, and put strategies in place for ongoing growth and stability.

They’re certified with all the major cloud providers AWS, Google Cloud, Microsoft Azure which gives them room to maneuver depending on the project. And since they often work with industries that deal with sensitive data, they don’t cut corners on compliance or security. The result is a mix of strategic consulting, technical engineering, and managed services that helps companies build infrastructure that actually works for their needs, not against them.

Key Highlights:

  • Certified expertise across all major cloud providers
  • End-to-end services from strategy to post-migration support
  • Emphasis on compliance, security, and governance
  • Experience delivering cloud solutions for regulated industries

Services:

  • Cloud migration and multi-cloud integration
  • Infrastructure as a Service (IaaS) implementation
  • Platform as a Service (PaaS) adoption and support
  • Software as a Service (SaaS) integration
  • Cybersecurity and compliance consulting
  • Serverless computing and cloud-based data solutions

Contact Information:

  • Website: eleks.com
  • Facebook: www.facebook.com/ELEKS.Software
  • Twitter: x.com/ELEKSSoftware
  • LinkedIn: www.linkedin.com/company/eleks
  • Address: 2 Zamkowa St., Apt. 5A, Rzeszów 35-032, Poland
  • Phone: +48-17-859-9050

11. Quilyx

Quilyx is a Netherlands-based firm that works with organizations on IT project management, program oversight, and cloud cost optimization. Their role in infrastructure migration often comes through helping clients handle large integration or platform transition projects, where structure and clarity are essential to keeping complexity under control. They emphasize building trust, maintaining transparency, and applying proven methods that ensure projects stay on track and deliver results.

Their approach blends technical insight with practical delivery. By supporting post-acquisition integrations, platform migrations, and cost management in cloud environments, they provide a steady framework for organizations looking to strengthen IT operations. With experience across sectors, they bring both management expertise and specialized FinOps knowledge, which helps clients gain control over growing cloud expenses.

Key Highlights:

  • Based in the Netherlands with a focus on IT project and program management
  • Experience in complex migration and integration projects
  • Certified FinOps professionals for cloud cost management
  • Values built around knowledge sharing, trust, and goal-oriented delivery

Services:

  • IT project management
  • IT program and portfolio management
  • Cloud cost management (FinOps)
  • Post-integration and migration support

Contact Information:

  • Website: www.quilyx.com
  • E-mail: info@quilyx.com
  • LinkedIn: www.linkedin.com/company/quilyx
  • Address: Rijnzathe 12 3454 PV Utrecht
  • Phone: +31 30 401 0422

12. OVHcloud

OVHcloud is one of the few European-born cloud providers with global reach. They offer a full lineup of public, private, and hybrid cloud solutions and when it comes to infrastructure migration, they handle everything from computers to containers. What makes them stand out is their use of open-source standards, which helps clients stay flexible and avoid getting locked into proprietary platforms.

They’ve got data centers all over Europe (and beyond), so companies can host their services close to where their users actually are. Whether you’re after disaster recovery options, a secure hosted private cloud, or want to juggle multiple cloud environments, they’ve got options. With a strong push for data sovereignty and compliance, they’re especially popular with organizations operating in regulated sectors.

Key Highlights:

  • European cloud provider with a global network of data centers
  • Emphasis on interoperability and open-source standards
  • Solutions covering public, private, and hybrid cloud
  • Strong certifications and compliance for regulated industries

Services:

  • Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)
  • Public and private cloud hosting
  • Hybrid and multi-cloud migration
  • Disaster recovery and backup solutions
  • Managed Kubernetes and container orchestration
  • Data and AI platform services

Contact Information:

  • Website: www.ovhcloud.com 
  • E-mail: abuse@ovh.net
  • Facebook: www.facebook.com/ovhcom
  • Twitter: x.com/OVHcloud
  • LinkedIn: www.linkedin.com/company/ovhgroup
  • Address: Enterprise House,O’Brien Road,Co. Carlow, Carlow,R93Y0Y3, Ireland
  • Phone: +353 (0) 1 691 72 83

13. amazee.io

amazee.io specializes in enterprise hosting and migration solutions with a strong focus on Drupal and modern web technologies. Their platform is built on Kubernetes and cloud-native tools, providing scalability, flexibility, and developer-friendly workflows. For enterprises, they manage complex website migrations, ensuring minimal downtime and compatibility with existing infrastructure and tools.

They work with organizations that run large or multisite platforms, helping them transition to more efficient hosting environments while maintaining compliance and security standards. Their services are designed to give teams greater autonomy, improve delivery speed, and align infrastructure with enterprise requirements. By combining open-source principles with tailored support, amazee.io supports companies in handling migration as both a technical and strategic step.

Key Highlights:

  • Focus on enterprise hosting and migration for Drupal and web platforms
  • Kubernetes-based infrastructure for scalability and flexibility
  • Experience handling large and multisite migrations
  • Emphasis on compliance, data sovereignty, and open-source standards

Services:

  • Enterprise website hosting and migration
  • Managed Drupal hosting solutions
  • Multisite platform migration support
  • Kubernetes-based container hosting
  • Performance optimization and monitoring
  • Enterprise-grade compliance and security

Contact Information:

  • Website: www.amazee.io
  • E-mail: michael.schmid@amazee.io
  • Twitter: x.com/amazeeio
  • LinkedIn: www.linkedin.com/company/amazee.io
  • Address: Hardturmstrasse 161 8005 Zurich Switzerland 
  • Phone:  +41 43 505 13 53

14. KUB

KUB is a Ukrainian IT company that delivers cloud hosting and infrastructure migration services for organizations looking to move away from traditional on-premises systems. Their work involves helping clients design private and hybrid clouds, transfer resources from local servers, and ensure that data and applications are securely migrated to the cloud. They place emphasis on reliability, decentralization of data storage, and providing support that is accessible in the client’s native language.

Their approach to infrastructure migration highlights practical needs such as scalability, cost optimization, and resilience against disruptions. By using certified data centers in Finland, Germany, and Lithuania, they offer an environment designed for both security and availability. KUB also provides broader IT outsourcing services, allowing companies to maintain stable operations while adapting to cloud-based infrastructure.

Key Highlights:

  • Ukrainian IT company focused on cloud hosting and migration
  • Experience with private and hybrid cloud design
  • Data centers located in Finland, Germany, and Lithuania
  • 24/7 support with native language assistance
  • Strong emphasis on security and data decentralization

Services:

  • Cloud migration and infrastructure transfer
  • Private and hybrid cloud solutions
  • IT outsourcing and support
  • Backup and disaster recovery services
  • Cloud-based email hosting and PBX solutions
  • IT audits and cost optimization

Contact Information:

  • Website: kub.ua
  • E-mail: info@kub.ua
  • LinkedIn: www.linkedin.com/company/cube-hosting
  • Address: Yulia Chyhyryna Street, 13, Kharkiv, Kharkiv region, 61050
  • Phone: +38 044 369 39 88

15. BDO Ukraine

BDO Ukraine provides cloud migration services as part of their broader digital and cybersecurity practice. Their role in infrastructure migration centers on helping businesses move servers, employee data, and applications to secure cloud platforms such as Microsoft Azure or Western hosting providers. They also support the setup of cloud-based collaboration tools, enabling organizations to modernize workflows and strengthen remote operations.

Alongside migration, BDO Ukraine integrates cybersecurity assessments and staff training into the process. This ensures not only that infrastructure is transferred safely, but also that employees are equipped to use the new environment effectively. Their approach reflects a balance between technical execution and organizational readiness, making cloud adoption smoother for companies in different sectors.

Key Highlights:

  • Part of BDO’s global network, with services delivered in Ukraine
  • Focus on migration to Microsoft Azure and Western hosting platforms
  • Integration of cybersecurity improvements into cloud migration projects
  • Support for remote collaboration with Microsoft 365 tools
  • Employee training included in migration scope

Services:

  • Infrastructure assessment and migration planning
  • Server migration and replication
  • Deployment of Microsoft 365 tools (Teams, OneDrive, SharePoint)
  • Cybersecurity analysis and improvement recommendations
  • Employee training for cloud-based systems
  • IT audit and advisory services

Contact Information:

  • Website: www.bdo.ua
  • E-mail: marketing@bdo.ua
  • Facebook: www.facebook.com/UkraineBDO
  • LinkedIn: www.linkedin.com/company/bdo-ukraine-llc
  • Instagram: www.instagram.com/bdo_ukraine

Висновок

Infrastructure migration has become less of a side project and more of a core strategy for companies that want to stay competitive in Europe’s fast-moving digital landscape. The providers working in this space approach the challenge in different ways, but the common thread is helping businesses shift from legacy systems to more flexible, cloud-based models that can actually grow with them.

Looking across the examples, what stands out is not just the technical ability but the practical support wrapped around it from ongoing cybersecurity checks to training employees who have to adapt to new tools. Migration is rarely a single step; it is usually a series of decisions, trade-offs, and adjustments. Having partners who understand that complexity makes the process less about risk and more about long-term resilience.

 

Top Cloud Infrastructure Services Companies in Europe

Cloud infrastructure has quietly become the backbone of how modern businesses run. From scaling applications to handling security and compliance, the right infrastructure services decide whether companies move fast or get stuck. In Europe, there’s a diverse mix of providers, some with global reach, others with strong regional expertise. What makes this space interesting is not just the technology but how these companies adapt to European regulations, data sovereignty concerns, and the needs of businesses that operate across borders. In this article, we’ll take a closer look at the players shaping cloud infrastructure in Europe and the kind of support they bring to organizations that are constantly evolving.

1. Програмне забезпечення списку А

We see ourselves as a technology partner that helps companies in Europe and beyond manage both cloud infrastructure and broader digital projects. Our role is often about connecting the right people with the right tasks, making sure teams have the skills and support they need to keep systems secure, scalable, and reliable. By focusing on infrastructure services alongside software development, we give organizations flexibility to modernize at their own pace without locking them into rigid setups.

Our teams don’t just handle development, they also cover the less visible but equally important aspects like consulting, migration, and support. That includes keeping infrastructure stable, ensuring applications run smoothly, and dealing with the everyday tasks that allow businesses to focus on growth rather than maintenance. Working this way means we can adapt to different industries, whether it’s established enterprises or startups looking to scale quickly.

Key Highlights:

  • Focus on cloud and on-premises infrastructure services
  • Experienced teams integrated with client operations
  • Combination of consulting, development, and support capabilities
  • Flexible approach to scaling and modernizing IT systems

Services:

  • Software development and application services
  • Cloud application development and migration
  • Infrastructure management and support
  • IT consulting and outsourcing
  • UI/UX design and testing
  • Data analytics and cybersecurity services
  • Dedicated development teams and team augmentation
  • Help desk and managed IT services

Contact Information:

2. OVHcloud

OVHcloud operates as a European cloud provider with a strong emphasis on private and public cloud services. They maintain a wide portfolio that spans hosted private cloud infrastructure, scalable public cloud resources, and specialized solutions for sectors like healthcare, finance, and manufacturing. Their infrastructure is supported by certified data centers, and they provide options for virtualization, containerization, and multi-cloud connectivity.

The company also builds on open-source frameworks, aiming to reduce vendor lock-in while offering flexibility across workloads. Their platform covers key areas such as disaster recovery, Kubernetes orchestration, managed databases, and data protection tools. With a combination of infrastructure, managed services, and partnerships with established technology firms, OVHcloud positions itself as a provider capable of handling complex enterprise needs across Europe.

Key Highlights:

  • European-based cloud provider with certified data centers
  • Hosted private cloud and scalable public cloud options
  • Support for multi-cloud environments and disaster recovery
  • Services tailored for regulated sectors like healthcare and finance
  • Built on open-source standards to reduce dependency risks

Services:

  • Hosted private cloud infrastructure
  • Public cloud with compute, storage, and networking
  • Managed Kubernetes and container orchestration
  • Managed databases including MySQL, PostgreSQL, and others
  • SAP HANA hosting on private cloud
  • Backup and disaster recovery solutions
  • AI and data platform services

Contact Information:

  • Website: www.ovhcloud.com
  • E-mail: abuse@ovh.net
  • Facebook: www.facebook.com/ovhcom
  • Twitter: x.com/OVHcloud
  • LinkedIn: www.linkedin.com/company/ovhgroup
  • Phone: +353 1 920 36 82

3. Scaleway

Scaleway is a French cloud provider that offers both public cloud and dedicated server solutions. Their platform, Scaleway Elements, covers the main building blocks of cloud computing, including virtual servers, object storage, virtual private cloud, and DNS. They also provide managed services, such as Kubernetes clusters and managed databases, giving companies options for container-based development and scalable data infrastructure.

The company combines general-purpose infrastructure with more specific offerings like bare metal servers and colocation services, making it flexible for different use cases. Their approach allows businesses to use familiar tools such as S3-compatible storage and open-source integrations, while still benefiting from managed services that simplify the operational side.

Key Highlights:

  • France-based cloud provider with European infrastructure
  • Offers both public cloud and dedicated server solutions
  • Managed Kubernetes and database services included
  • S3-compatible object storage and VPC support
  • Integration with open-source standards

Services:

  • Public cloud (Scaleway Elements)
  • Virtual servers and dedicated hardware
  • Object storage with S3 compatibility
  • Managed Kubernetes clusters
  • Managed databases (MySQL, PostgreSQL)
  • DNS and networking services
  • Colocation and rack rental options

Contact Information:

  • Website: www.scaleway.com
  • E-mail: privacy@scaleway.com
  • Twitter: x.com/Scaleway
  • LinkedIn: www.linkedin.com/company/scaleway
  • Instagram: www.instagram.com/scaleway

4. IONOS

IONOS provides a wide range of cloud services designed to support businesses of different sizes. Their cloud platform includes infrastructure as a service, managed Kubernetes, and scalable storage solutions. They also offer specialized services such as GPU servers, AI model hosting, and event streaming with Apache Kafka. Their Data Center Designer tool simplifies configuration by allowing users to build and adjust infrastructure visually.

Their portfolio covers the essentials of compute, storage, and networking while also providing features like DDoS protection, load balancing, and monitoring as a service. Sustainability is another part of their positioning, with data centers powered by renewable energy. With a mix of flexibility, security, and managed options, IONOS supports organizations looking for European-based alternatives for cloud infrastructure.

Key Highlights:

  • German cloud provider with ISO-certified data centers
  • Mix of IaaS, PaaS, and managed cloud solutions
  • Strong focus on security and renewable-powered infrastructure
  • Tools like Data Center Designer for simplified management
  • Scalable infrastructure with pay-as-you-go pricing

Services:

  • Public cloud and bare metal cloud
  • Managed Kubernetes and container registry
  • Database as a Service (PostgreSQL, MongoDB, etc.)
  • Object storage and block storage solutions
  • AI Model Hub and GPU servers
  • Network services including CDN, VPN, and DDoS protection
  • Monitoring and observability tools
  • Cloud backup and disaster recovery

Contact Information:

  • Website: www.ionos.com
  • E-mail: jugendschutz@ionos.de
  • Facebook: www.facebook.com/my.ionos
  • LinkedIn: www.linkedin.com/company/ionos 
  • Instagram: www.instagram.com/ionos.official
  • Address: IONOS SE, Elgendorfer Str. 57 56410 Montabaur
  • Phone: +49 721 170 5522

5. UpCloud

UpCloud is a Finland-based provider that focuses on combining performance with European regulatory standards. Their services are built around both public and private cloud environments, with an emphasis on flexibility, secure networking, and predictable pricing. By operating data centers across Europe, they ensure that customers have options for data residency while maintaining compliance with EU regulations.

Their offering includes managed databases, managed Kubernetes, and scalable storage solutions, which are designed to work together with self-service tools and APIs. UpCloud also provides private cloud setups with hardware isolation, along with hybrid cloud options that allow organizations to balance exclusive control with on-demand scalability. This approach makes them a practical choice for companies that need both sovereignty and technical agility in their infrastructure.

Key Highlights:

  • Finland-based and fully European-owned
  • Focus on data sovereignty and compliance with EU regulations
  • Combination of public, private, and hybrid cloud models
  • Self-service control panel and API management
  • Support for modern workloads including AI and containerized apps

Services:

  • Public cloud servers (Linux and Windows)
  • Private cloud with hardware isolation
  • Hybrid cloud setups
  • Managed Kubernetes
  • Managed databases (PostgreSQL, MySQL, MongoDB)
  • Object and block storage solutions
  • VPN and networking gateways
  • Backup and disaster recovery

Contact Information:

  • Website: upcloud.com
  • E-mail: hello@upcloud.com
  • Facebook: www.facebook.com/UpCloudLtd
  • Twitter: x.com/upcloud
  • LinkedIn: www.linkedin.com/company/upcloud
  • Instagram: www.instagram.com/upcloud
  • Address: Aleksanterinkatu 15 B, 7th floor, 00100 Helsinki, Finland
  • Phone: +358-9-3158 4810

6. Viridien

Viridien specializes in high-performance computing (HPC) and cloud services designed for industries with intensive research and engineering needs. Their solutions combine compute power, scalable storage, and consultancy to help organizations handle workloads in areas like life sciences, climate research, and energy. They place a clear emphasis on sustainability, using renewable energy and advanced cooling systems in their operations.

Alongside HPC infrastructure, Viridien offers consultancy and managed services that help clients optimize algorithms, choose the right hardware, and reduce energy use. They also run dedicated sovereign centers and provide industrial cloud platforms tailored to AI and simulation workloads. With decades of experience in scientific computing, their focus remains on helping organizations manage demanding environments efficiently while aligning with both performance and sustainability goals.

Key Highlights:

  • European provider with expertise in HPC and cloud solutions
  • Tailored infrastructure for research, engineering, and industrial use
  • Strong emphasis on sustainability with renewable-powered facilities
  • End-to-end consultancy for optimization and hardware selection
  • Experience with both AI and data-intensive workloads

Services:

  • HPC cloud infrastructure and hosting
  • Managed private cloud and sovereign centers
  • AI and HPC consultancy services
  • Data transformation and integration tools
  • Industrial cloud for compute-intensive workloads
  • Backup, storage, and scalable networking
  • Outcome-as-a-Service pricing model

Contact Information:

  • Website: www.viridiengroup.com
  • E-mail: data.privacy@viridiengroup.com
  • Facebook: www.facebook.com/Viridien
  • Twitter: x.com/weareviridien
  • LinkedIn: www.linkedin.com/company/weareviridien
  • Instagram: www.instagram.com/weareviridien
  • Address: 27 Avenue Carnot Massy Cedex, , France
  • Phone:  +33 1 6447 3000

7. Hetzner

Hetzner is a long-standing European hosting and cloud provider with a focus on practical infrastructure solutions. Their cloud services cover both shared and dedicated compute options, making it possible for businesses to choose between entry-level environments for testing and development or production-grade servers for heavier workloads. All offerings are backed by compliance with European data protection standards, which ensures companies can work within strict regulatory frameworks without losing flexibility.

In addition to computers, Hetzner provides networking, storage, and security features that can be adapted to different use cases. Tools such as load balancers, firewalls, and snapshots are available for scaling and safeguarding applications, while integration with APIs and CLI tools helps developers automate infrastructure management. Their approach blends affordability with functionality, giving organizations the building blocks to run anything from small projects to high-traffic services.

Key Highlights:

  • European-based provider with GDPR-compliant infrastructure
  • Options for both shared and dedicated vCPU servers
  • Features supporting networking, storage, and security
  • Developer-focused tools including API and CLI access
  • Suitable for varied workloads from testing to production

Services:

  • Shared and dedicated cloud servers
  • Load balancers and firewalls
  • Private networking and floating IPs
  • Block storage and volume expansion
  • Snapshots and automated backups
  • Wide choice of operating system images
  • DDoS protection at no extra cost

Contact Information:

  • Website: www.hetzner.com
  • E-mail: info@hetzner.com
  • Facebook: www.facebook.com/hetzner.de
  • Twitter: x.com/Hetzner_Online
  • LinkedIn: www.linkedin.com/company/hetzner-online
  • Instagram: www.instagram.com/hetzner.online
  • Address: Industriestr. 25 91710 Gunzenhausen Germany
  • Phone: +49 9831 505 0

8. Open Telekom Cloud

Open Telekom Cloud is operated from Germany and emphasizes sovereignty, security, and compliance with European regulations. Their platform spans infrastructure-as-a-service, managed services, and AI tools, making it versatile enough to support both enterprise and public sector needs. With georedundant data centers and independent audits, they aim to provide reliable and transparent infrastructure aligned with GDPR requirements.

Beyond core compute and storage, Open Telekom Cloud integrates services for networking, artificial intelligence, and analytics. Customers can access direct support from experienced engineers while also benefiting from continuous updates and new service additions. This balance of infrastructure coverage, regulatory focus, and managed features positions them as a solid option for organizations that value both scalability and control within European borders.

Key Highlights:

  • German cloud provider focused on sovereignty and compliance
  • Broad portfolio from IaaS to AI and managed services
  • Georedundant data centers with independent audits
  • Direct access to expert support teams
  • Continuous service updates and roadmap visibility

Services:

  • Compute and storage infrastructure
  • Managed services and AI tools
  • Networking and load balancing features
  • Backup and disaster recovery options
  • Analytics and data management solutions
  • Security and compliance management
  • Hybrid cloud compatibility

Contact Information:

  • Website: www.open-telekom-cloud.com
  • E-mail: service@open-telekom-cloud.com
  • LinkedIn: www.linkedin.com/company/t-systems
  • Address: Hahnstraße 43d D-60528 Frankfurt am Main
  • Phone: +49 (0) 69 20060 – 0

9. Zenlayer

Zenlayer runs its European operations out of Zurich, offering a mix of cloud computing, networking, and colocation services. Their infrastructure is designed to support low-latency workloads, which makes them suitable for applications that demand fast response times such as gaming, media, and financial services. With both bare metal and virtual servers, they provide flexibility for companies that need either dedicated performance or scalable virtual environments.

The company also operates a global private backbone that connects data centers and public clouds worldwide, giving businesses access to international reach from a single location. Their colocation facilities in Zurich add another layer of reliability, providing enterprises with secure hosting in a central European hub. By combining compute, connectivity, and colocation, Zenlayer offers a practical set of options for organizations that need both performance and reach.

Key Highlights:

  • European presence with data centers in Zurich
  • Focus on low-latency and high-performance workloads
  • Options for bare metal and virtual servers
  • Strong networking capabilities through a private backbone
  • Colocation services for secure infrastructure hosting

Services:

  • Bare metal servers and virtual machines
  • Content delivery network (CDN) services
  • Cloud networking with routing and private connectivity
  • IP transit and edge colocation
  • Global backbone access for cross-region connectivity
  • Load balancing and security options
  • Colocation facilities with 24/7 support

Contact Information:

  • Website: www.zenlayer.com
  • E-mail: privacy@zenlayer.com
  • Facebook: www.facebook.com/zenlayer
  • Twitter: x.com/zenlayer
  • LinkedIn: www.linkedin.com/company/zenlayer
  • Address: 21700 Copley Drive Suite 350 Diamond Bar, CA 91765

10. DigitalOcean

DigitalOcean is known for providing cloud infrastructure that appeals to developers, startups, and growing businesses looking for simplicity without losing flexibility. Their platform includes virtual machines, managed Kubernetes, app hosting, and database services. The goal is to make it easier for teams to build and scale applications without having to deal with unnecessary complexity.

They also offer additional tools for networking, security, and monitoring, which allows customers to manage workloads in a way that fits both smaller projects and production-ready applications. With their mix of self-service features and managed options, DigitalOcean supports a wide range of use cases, from hosting a single app to running large AI workloads.

Key Highlights:

  • Focus on simple but scalable cloud services
  • Virtual machines and containers available in minutes
  • Managed Kubernetes and database options
  • Tools for networking, monitoring, and security
  • Designed for developers, startups, and SMBs

Services:

  • Virtual machines (Droplets)
  • Managed Kubernetes clusters
  • Managed databases (PostgreSQL, MySQL, MongoDB, Kafka, etc.)
  • App Platform for application deployment
  • Object and block storage solutions
  • Cloudways managed hosting platform
  • Networking tools (VPC, load balancers, firewalls, DNS)
  • Developer integrations with API and CLI

Contact Information:

  • Website: www.digitalocean.com
  • E-mail: privacy@digitalocean.com
  • Facebook: www.facebook.com/DigitalOceanCloudHosting
  • Twitter: x.com/digitalocean
  • LinkedIn: www.linkedin.com/company/digitalocean
  • Instagram: www.instagram.com/thedigitalocean
  • Address: 105 Edgeview Drive, Ste. 425 Broomfield, CO 80021

11. Cloudflare

Cloudflare provides a global network platform that combines security, performance, and connectivity services. Their infrastructure helps organizations secure applications and networks while also improving the reliability and speed of digital experiences. By operating at the edge, they can filter traffic, block attacks, and reduce latency for end users across different regions.

Their cloud-based approach covers multiple layers of security, including protection against DDoS, application attacks, and other evolving threats. Alongside security, Cloudflare offers performance features like content delivery, load balancing, and network optimization. This combination makes them a practical choice for businesses that need to safeguard digital assets while keeping services fast and accessible worldwide.

Key Highlights:

  • Global network for security and performance services
  • Protection at network, transport, and application layers
  • Built-in DDoS mitigation with no extra hardware required
  • Ability to optimize and distribute traffic worldwide
  • Integration with existing infrastructure without heavy changes

Services:

  • Network and application security
  • DDoS mitigation and firewall protection
  • Content delivery network (CDN) services
  • Load balancing and traffic management
  • Secure access solutions for users and applications
  • Threat intelligence and monitoring tools
  • Zero Trust networking features

Contact Information:

  • Website: www.cloudflare.com 
  • E-mail: dpo@cloudflare.com
  • Facebook: www.facebook.com/Cloudflare
  • Twitter: x.com/cloudflare
  • LinkedIn: www.linkedin.com/company/cloudflare
  • Instagram: www.instagram.com/cloudflare
  • Address: J. Johannesson 101 39 Stockholm Sweden
  • Phone: +44 20 3514 6970

12. Rackspace

Rackspace focuses on managed cloud and hybrid cloud solutions for organizations that need support in adopting and operating complex environments. They work across private, public, and hybrid models, often helping businesses migrate to platforms like AWS, Azure, and Google Cloud while providing ongoing operational support. Their services are designed to reduce the overhead of managing multi-cloud strategies.

In addition to infrastructure, Rackspace provides expertise in application modernization, data management, cybersecurity, and AI adoption. Their approach combines consulting with day-to-day management, which gives organizations the option to fully outsource certain tasks or to work in a more collaborative model with Rackspace’s engineering teams.

Key Highlights:

  • Strong focus on managed and hybrid cloud environments
  • Works across major platforms including AWS, Azure, and Google Cloud
  • Expertise in AI, data, and application modernization
  • Provides flexible outsourcing and engineering support models
  • Emphasis on security and resilience across workloads

Services:

  • Public, private, and hybrid cloud management
  • Cloud migration and adoption support
  • Application modernization and SaaS enablement
  • Data engineering, analytics, and AI solutions
  • Cybersecurity and resilience services
  • Managed operations and 24/7 support
  • Cloud optimization and cost management

Contact Information:

  • Website: www.rackspace.com
  • E-mail: abuse@rackspace.com
  • Facebook: www.facebook.com/rackspacetechnology
  • Twitter: x.com/Rackspace
  • LinkedIn: www.linkedin.com/company/rackspace-technology
  • Instagram: www.instagram.com/rackspace_technology
  • Address: 6 Millington Road Hyde Park Hayes Middlesex UB3 4AZ United Kingdom
  • Phone: +1-513-999-2741

13. Cyso Cloud

Cyso Cloud operates as a European provider that emphasizes transparency, open standards, and regulatory compliance. Their platform is designed to keep data within EU borders, aligning with GDPR and other local requirements. By building on open-source principles, they reduce dependency on single vendors and give organizations more control over their infrastructure choices.

Their services range from compute and storage to managed Kubernetes and databases, offering flexibility for both public and private cloud use. Cyso also highlights sustainability in their operations, with infrastructure and policies aimed at reducing environmental impact. This combination of compliance, openness, and performance makes them relevant for businesses that need a cloud partner rooted in European values.

Key Highlights:

  • Fully European-owned and operated provider
  • GDPR-compliant infrastructure across EU regions
  • Built on open standards and open-source frameworks
  • Options for both public and private cloud setups
  • Commitment to sustainability and transparency

Services:

  • Public and private cloud infrastructure
  • Managed Kubernetes clusters
  • Object and block storage solutions
  • Load balancing and DNS management
  • Cloud databases (DBaaS) with API control
  • Identity management (beta)
  • Backup and disaster recovery tools

Contact Information:

  • Website: cyso.cloud
  • E-mail: support@cyso.cloud
  • Facebook: www.facebook.com/cysocloud
  • Twitter: x.com/CysoCloud
  • LinkedIn: www.linkedin.com/company/cyso-cloud
  • Instagram: www.instagram.com/cysocloud
  • Address: Wognumsebuurt 3 1817 BH Alkmaar The Netherlands
  • Phone: +31 72 751 34 08

14. Linode (Akamai Cloud)

Linode, now part of Akamai, offers a distributed cloud platform that focuses on performance, cost predictability, and global reach. Their infrastructure includes compute instances, Kubernetes, GPU options, and managed databases, giving developers and enterprises a range of building blocks to deploy applications at scale. With predictable pricing and lower egress costs compared to many hyperscalers, they position themselves as a practical option for teams keeping a close eye on budgets.

They also provide networking, security, and developer tools that integrate with their compute and storage services. Their Kubernetes engine, object storage, and load balancing solutions are commonly used by businesses building modern applications that demand resilience and flexibility. With a wide footprint across data centers, Linode supports organizations running workloads closer to their end users.

Key Highlights:

  • Part of Akamai, with a strong distributed cloud presence
  • Flat, predictable pricing with low egress fees
  • Services tailored to developers and growing businesses
  • Options for GPU and AI workloads
  • Global reach with data centers across multiple regions

Services:

  • Compute instances (shared, dedicated, GPU, high memory)
  • Managed Kubernetes engine
  • Managed databases (PostgreSQL, MySQL)
  • Object and block storage
  • Load balancing and private networking
  • Cloud firewall and DNS management
  • Backup and snapshot services
  • App Platform for containerized applications

Contact Information:

  • Website: www.linode.com 
  • E-mail: sales@linode.com
  • Twitter: x.com/linode
  • LinkedIn: www.linkedin.com/company/linode
  • Address: Kampmannsgade 2, Copenhagen, 1604, Denmark
  • Phone: +45-32701000

15. Salesforce

Salesforce provides a platform that combines cloud infrastructure, data management, and customer applications in one environment. Their focus is not on standalone tools but on integration, which allows companies to manage customer relationships, data, and workflows in a unified way. With the use of AI, automation, and secure infrastructure, organizations can adapt their systems while keeping control over compliance and data protection.

A key part of their approach is trust, governance, and transparency in legal matters. Salesforce offers clear agreements for customers, partners, and suppliers, along with policies covering privacy, intellectual property, and international compliance requirements. This setup gives businesses confidence when adopting new solutions, whether it is building applications, unifying data, or scaling with AI support.

Key Highlights:

  • Integrated platform combining apps, AI, and infrastructure
  • Focus on GDPR compliance and international standards
  • Legal and privacy resources for customers, partners, and suppliers
  • Strong emphasis on trust and transparency in all services

Services:

  • Customer 360 platform for sales, service, marketing, and commerce
  • Data Cloud for unified data management
  • AI-powered automation and agent support (Agentforce, Einstein AI)
  • Application development with low-code and pro-code tools
  • Managed compliance, privacy, and intellectual property frameworks
  • Integration solutions through MuleSoft, Slack, and Tableau
  • Industry-specific cloud solutions including Net Zero Cloud and SMB tools

Contact Information:

  • Website: www.salesforce.com
  • E-mail: privacy@salesforce.com
  • Facebook: www.facebook.com/salesforce
  • Twitter: x.com/salesforce
  • LinkedIn: www.linkedin.com/company/salesforce
  • Instagram: www.instagram.com/salesforce
  • Address: 415 Mission St, 3rd Floor San Francisco, CA 94105, USA
  • Phone: 1-800-664-9073

Висновок

Wrapping things up, it’s clear that Europe’s cloud infrastructure market isn’t defined by one single model or provider. Some companies lean heavily on compliance and sovereignty, others prioritize distributed reach or developer-friendly tools, and a few manage to balance all of those angles. What they share, though, is the drive to give organizations more choice in how and where they run critical workloads.

For businesses operating across Europe or serving customers worldwide, the takeaway is fairly simple: the right partner depends on the balance you’re trying to strike. Whether it’s performance, security, openness, or cost control, there’s no shortage of providers shaping the way cloud is delivered. The bigger challenge might be sorting through the options and deciding which approach best fits your own priorities today and where you want to be tomorrow.

 

Top Access Rights Management Companies in Europe

Keeping digital systems secure while letting the right people in is no small feat, especially in Europe where compliance rules stack up like a paperwork avalanche. Identity and access management (IAM) help desk services are the behind-the-scenes workhorses, quietly fixing access issues and keeping things on the right side of regulations. This article takes a straight-up look at top companies offering these services across Europe, based on what they share about their daily work. No fluff, just a clear rundown of how they keep client systems running smoothly.

1. Програмне забезпечення списку А

We at A-listware provide help desk support as part of our broader IT services, assisting clients across Europe with their access rights management needs. Our team handles inquiries and technical issues related to IAM, working to resolve problems quickly to keep access systems running smoothly. We focus on clear communication and integrate closely with client teams to ensure support aligns with their workflows, making sure access rights are managed efficiently.

Our approach includes round-the-clock availability to address urgent IAM issues, alongside regular troubleshooting to maintain system stability. For organizations in Europe, we aim to lighten the load on internal IT staff, offering reliable assistance that keeps access rights secure and functional without unnecessary complexity.

Key Highlights:

  • Provide 24/7 support for urgent IAM issues
  • Integrate closely with client teams for seamless support
  • Focus on quick resolution of access rights issues
  • Offer flexible, client-aligned help desk services

Services:

  • Handling help desk inquiries and technical issues for IAM
  • 24/7 support for critical access rights incidents
  • Troubleshooting and maintenance of access systems
  • Support for secure access and system stability

Contact and Social Media Information:

2. IDABUS

Ongoing support for identity and access setups comes from a network of IT folks who step in after projects wrap up, delivering services throughout Europe. This involves keeping an eye on how things run, tweaking for better security without the drama, and jumping on issues before they snowball. Clients get options like manual checks or automated watches, all tied to contracts that fit different paces whether it’s quick fixes or round-the-clock coverage. It’s the kind of setup where experienced hands ensure stability, especially during those tricky handoffs from test to live environments.

What stands out is the focus on blending human insight with tools that spot problems early, through tailored agreements. Remote help mixes with on-site visits when needed, always prioritizing what the user flags as urgent. This approach lets teams breathe easier, knowing deviations get caught and fixed without starting from scratch each time.

Key Highlights:

  • Draw from a broad partner network for quick, competent responses
  • Offer both manual system reviews and automated oversight tools
  • Provide coverage in standard business hours or full 24/7 shifts
  • Staff includes certified pros speaking German and English

Services:

  • Remote and on-site troubleshooting for priority issues
  • System monitoring for security and performance tweaks
  • Health assessments to flag potential weak spots
  • Patch handling and operational tweaks as part of contracts

Contact and Social Media Information:

  • Website: idabus.com
  • E-mail: info@idabus.com
  • LinkedIn: www.linkedin.com/showcase/idabus
  • Address: Cetinjska 11/IV The Capital Plaza ME-81000 Podgorica
  • Phone: +382 67 506 177

3. Intragen

Daily oversight of IAM gets handled by specialists who manage the maze of roles, policies, and updates to keep access flowing right, with services extended across Europe. For organizations dealing with integration snags or shifting rules, monitoring layers to catch threats on the horizon, easing the load on internal crews. It’s less about flashy overhauls and more about steady admin work handling requests, tracking performance, and aligning everything with what’s changing in the background.

The model pulls together operations under one roof, from routine maintenance to nudges for better workflows, all while keeping things compliant. Teams lean on shared know-how from various setups, turning potential headaches into routine check-ins. This way, organizations stay agile without the constant scramble to patch gaps themselves.

Key Highlights:

  • Blend daily ops with forward-looking tweaks for smoother access flows
  • Use in-house tools for monitoring app health and automation
  • Cover a range of IAM areas like governance and privileged access
  • Deliver through a unified framework that scales across borders

Services:

  • Round-the-clock watch for incidents and quick resolutions
  • Admin of roles, workflows, and regular platform refreshes
  • Reporting on system stats and service fulfillment
  • Guidance on provisioning and lifecycle adjustments

Contact and Social Media Information:

  • Website: www.intragen.com
  • E-mail: marketing@intragen.com
  • LinkedIn: www.linkedin.com/company/intragen
  • Address: Itämerenkatu 3, 00180 Helsinki, Finland
  • Phone: +358 10 526 4900

4. Cloud-IAM

Backing for Keycloak-based access solutions includes teams ready to guide through setups, tweaks, and fixes via dedicated channels, offering services all over Europe. This covers everything from troubleshooting access hiccups to customizing instances for specific needs, all handled during standard European hours unless it’s a crisis calling for overnight eyes. Customers tap into support that’s multilingual, making it easier to hash out details without language barriers slowing things down.

The setup splits help into tiers technical for everyday configs, urgent for can’t-wait problems, and deeper consulting for builds or training using a no-fuss ticket system. It’s practical stuff, like ensuring deployments stay reliable or advising on extensions, without overcomplicating the ask.

Key Highlights:

  • Split support into technical, urgent, and expert consulting streams
  • Available in English and French for clearer back-and-forth
  • On-call crew covers critical spots around the clock
  • Tie into broader resources like guides and recovery overviews

Services:

  • Assistance with migrations, integrations, and custom configs
  • 24/7 response for high-impact functionality breaks
  • Workshops and advice on instance installs or extensions
  • Help with monitoring, security setups, and compliance alignments

Contact and Social Media Information:

  • Website: www.cloud-iam.com
  • Twitter: x.com/cloud_iam_com
  • LinkedIn: www.linkedin.com/company/cloudiam

5. bizcon AG

bizcon AG focuses on keeping identity and access systems in check, offering support across Europe to ensure users can tap into apps and data securely, even from remote setups like home offices. Their approach leans on automation to streamline processes, making sure everything stays audit-ready for regulations like GDPR or BaFin. They also prioritize training internal teams, so clients can handle more on their own while keeping systems compliant and functional.

Their work extends to guiding clients through the maze of privileged accounts and recertification needs, using standard tools and protocols to tie systems together. By combining hands-on support with forward-looking tweaks for things like cloud or IoT, they aim to keep operations steady and adaptable for organizations across Europe.

Key Highlights:

  • Emphasize automation for efficient, auditable processes
  • Support remote access for users, including home office setups
  • Train client teams to reduce reliance on external support
  • Use industry-standard protocols like SCIM and OAuth

Services:

  • Management of privileged identities and credentials
  • Recertification and reporting for compliance
  • Support for authentication and authorization tools
  • Consulting for cloud and future tech integrations

Contact and Social Media Information:

  • Website: bizcon.de
  • E-mail: bizcontact@bizcon.de
  • LinkedIn: www.linkedin.com/company/bizconag
  • Address: Nymphenburger Straße 20a, 80335 München
  • Phone: +498976736960

6. iC Consult

iC Consult handles IAM support by taking on the full scope of operations, from setup to ongoing maintenance, serving clients throughout Europe. They offer flexible packages that adjust to different needs, covering everything from basic support during business hours to round-the-clock monitoring. Their teams also manage app integrations and compliance, aiming to lighten the load on internal IT staff while keeping systems secure and up to date.

The setup includes dedicated managers to keep services on track, with options for clients to scale support up or down as needed. By working with a range of industry tools and partners, they provide tailored fixes for complex setups, ensuring organizations across Europe stay compliant and operational without constant oversight.

Key Highlights:

  • Offer scalable support packages with flexible configurations
  • Provide dedicated managers for consistent service delivery
  • Cover both legacy and modern IAM systems
  • Include advisory and outsourcing alongside technical support

Services:

  • 24/7 or business-hours support for IAM operations
  • Application onboarding and platform maintenance
  • Compliance monitoring and documentation
  • Consulting for system integration and optimization

Contact and Social Media Information:

  • Website: ic-consult.com
  • E-mail: contact@ic-consult.com
  • LinkedIn: www.linkedin.com/company/ic-consult
  • Instagram: www.instagram.com/ic_consult
  • Address: Leopoldstraße 252a 80807 Munich Germany
  • Phone: +49 201 616162-0

7. dotnext

dotnext steps in with IAM support that tackles complex setups, offering help desk services across Europe for organizations needing reliable access management. Their work starts with assessing current systems through workshops and interviews, then moves into ongoing support or full managed services. They focus on delivering practical solutions, often stepping in when existing setups hit roadblocks, to keep access secure and systems running smoothly.

Their support model includes round-the-clock monitoring and standby options, alongside hands-on integration work to align systems with business needs. For clients across Europe, they aim to map out clear plans that balance immediate fixes with long-term stability, keeping things straightforward and functional.

Key Highlights:

  • Specialize in fixing complex or stalled IAM projects
  • Offer assessments to map out system needs and solutions
  • Provide 24/7 support and standby services
  • Focus on aligning IAM with business and IT goals

Services:

  • Ongoing support and managed services for IAM systems
  • System design and integration for access management
  • Workshops and assessments for system roadmaps
  • 24/7 monitoring and incident response

Contact and Social Media Information:

  • Website: dotnext-europe.com
  • E-mail: sales@dotnext-europe.com
  • LinkedIn: www.linkedin.com/company/dotnext-europe
  • Address: Suite 121, The Wright Business Center, 1 Lonmay Road, Glasgow, G33 4EL
  • Phone: 0141 2120017

8. EXELLIENT

EXELLIENT provides support for IAM systems, focusing on keeping things running smoothly after setup for clients across Europe. Their team handles ongoing maintenance and issue resolution, stepping in with second- and third-level support to back up internal IT crews. They emphasize quick responses to incidents and offer process standardization to avoid hiccups, using both remote and on-site help depending on what’s needed.

Their approach includes analyzing complex problems and tweaking systems to fit specific workflows, ensuring everything stays compliant and functional. By leaning on a network of partners, they pull in resources to keep operations steady, letting clients focus on their core work while the IAM side stays sorted across European operations.

Key Highlights:

  • Offer both remote and immediate support in German
  • Use agile methods for flexible project adjustments
  • Focus on standardizing processes to avoid system issues
  • Draw on a partner network for extra resources

Services:

  • Second- and third-level support for IAM operations
  • Incident resolution and continuous system monitoring
  • Problem analysis for complex system challenges
  • Consulting for process and system standardization

Contact and Social Media Information:

  • Website: www.exellient.de
  • E-mail: kontakt@exellient.de
  • LinkedIn: www.linkedin.com/company/exellient
  • Address: Bad Nauheimer Str. 4 D-64289 Darmstadt
  • Phone: +49 6151 7347 5140

9. sc synergy

sc synergy delivers IAM support that centers on secure access and compliance, offering help desk services to organizations throughout Europe. Their team manages user identities and access controls, providing tools like multi-factor authentication and single sign-on to keep things both secure and user-friendly. They also handle ongoing maintenance, ensuring systems stay up to date and aligned with regulations like GDPR.

Their support includes round-the-clock availability for critical issues, alongside regular monitoring and reporting to catch problems early. For clients across Europe, they offer flexible deployment options—cloud, on-premises, or hybrid—making it easier to integrate with existing setups while keeping operations smooth and compliant.

Key Highlights:

  • Support multiple authentication methods like MFA and SSO
  • Offer flexible deployment across cloud and on-premises
  • Provide 24/7 support for critical system issues
  • Focus on compliance with European regulations

Services:

  • Management of user identities and access controls
  • Ongoing system monitoring and compliance reporting
  • Support for MFA, SSO, and passwordless authentication
  • Maintenance for cloud, hybrid, or on-premises setups

Contact and Social Media Information:

  • Website: scsynergy.com
  • E-mail: info@scsynergy.com
  • Facebook: www.facebook.com/scsynergy
  • LinkedIn: www.linkedin.com/company/sc-synergy
  • Address: Hilgestraße 14 D-55294 Bodenheim
  • Phone: +49 (0) 6135 / 71691-000

10. EY

EY provides support for managing digital identities and access rights, offering help desk services to organizations across Europe. Their teams focus on maintaining the lifecycle of user profiles, ensuring only authorized users can access key resources. They work on streamlining processes, from setting up access strategies to handling ongoing operations, helping clients stay compliant with regulations while keeping systems secure and user-friendly.

Their approach involves integrating existing technologies and providing clear oversight of who’s accessing what, which helps reduce risks and improve efficiency. For clients in Europe, EY’s support includes troubleshooting and maintenance to keep IAM systems running smoothly, often tying in with broader digital transformation efforts to ensure everything works together without unnecessary complexity.

Key Highlights:

  • Focus on lifecycle management of digital identities
  • Integrate with existing client technologies
  • Support compliance with European regulations
  • Provide ongoing operational support for IAM systems

Services:

  • Access management strategy and governance
  • Troubleshooting and issue resolution for IAM
  • System maintenance and process optimization
  • Support for digital transformation and compliance

Contact and Social Media Information:

  • Website: www.ey.com
  • Facebook: www.facebook.com/EY
  • Twitter: x.com/EYnews
  • LinkedIn: www.linkedin.com/company/ernstandyoung
  • Address: 1 More London Place, London SE1 2AF
  • Phone: +44 20 7951 2000

11. Engity

Engity’s team manages customer identities and access, providing help desk support for clients across Europe. They handle user authentication and ensure secure logins, focusing on customizable setups that fit specific needs. Their work includes ongoing support to keep systems running smoothly, with an emphasis on compliance with GDPR to protect user data.

They offer features like multi-factor authentication and single sign-on, alongside regular maintenance to address issues promptly. For organizations in Europe, Engity’s support helps maintain reliable access controls, allowing internal teams to focus elsewhere while they handle the technical side of IAM.

Key Highlights:

  • Provide customizable login solutions for better user fit
  • Ensure GDPR compliance for data protection
  • Offer scalable systems for growing user bases
  • Focus on reliable customer support for IAM issues

Services:

  • Management of user identities and secure access
  • Support for authentication methods like MFA and SSO
  • Ongoing system maintenance and issue resolution
  • Help with technical audits for compliance needs

Contact and Social Media Information:

  • Website: engity.com
  • E-mail: hello@engity.com
  • Twitter: x.com/ENGITY_com
  • LinkedIn: www.linkedin.com/company/engity
  • Address: Engity GmbH Lamontstr. 9 81679 München / Munich, Germany
  • Phone: +4989716719000

Висновок

Wrapping this up, it’s clear that sorting out access rights in Europe isn’t just about tech, it’s about making sure everything ticks along without the headaches of breaches or downtime. We’ve looked at a handful of companies that handle the nitty-gritty of IAM help desks, each with their own way of keeping systems secure and users happy. Picking one comes down to what fits your setup, whether it’s round-the-clock monitoring or hands-on tweaks for compliance.

At the end of the day, these outfits show how IAM support can be straightforward, helping organizations dodge the pitfalls of overly complicated access management. If you’re dealing with European regs or just want smoother operations, checking out these options might save you some grief down the line after all, a solid help desk is like having a reliable sidekick in the daily grind of digital security.

 

Navigating Hardware Troubleshooting Companies in Europe

Hardware failures sneak up at the worst times, turning a productive day into chaos. Across Europe, a network of specialized firms steps in to diagnose and repair everything from faulty circuits to overheating servers. These outfits blend technical know-how with quick response times, helping industries stay afloat in an increasingly gadget-dependent landscape. What sets them apart is their focus on preventive strategies alongside fixes, adapting to the continent’s diverse tech scenes from bustling urban hubs to remote setups.

1. Програмне забезпечення списку А

A-listware handles IT support across Europe to make sure tech setups stay reliable and cut down on interruptions for businesses. Our team deals with everything from basic fixes to deeper system tweaks, looking at how to make things more secure and flexible. It’s about keeping the tech side sorted so companies can stick to what they do best.

Our company sets out to cover all angles of IT needs, from hardware troubleshooting to monitoring and improving apps or clouds. We aim for smooth operations where problems get spotted early and fixed without much fuss. This way, we support growth without the usual tech headaches getting in the way.

Key Highlights:

  • Provide different levels of help based on how tricky the issue is.
  • Focus on both quick fixes and long-term improvements.
  • Include round-the-clock access for ongoing projects.

Services:

  • Strategic consulting for IT challenges.
  • Level 1 support for everyday software glitches.
  • Level 2 and 3 for complex systems and critical ops.
  • Cloud optimization and full cybersecurity.
  • Infrastructure management and app oversight.

Contacts:

2. Comtek Network Systems

They focus on fixing and maintaining older IT and telecom gear to keep it running longer. At Comtek, the team handles repairs down to the small parts, which helps avoid buying all new systems. They work with various brands and do everything in their own facilities, making sure fixes happen quickly.

Their main goal is to push for reusing stuff and cutting down on waste, tying into bigger ideas like the circular economy. They offer refurbished options to help with that, and they also deal with recycling parts that can’t be fixed. This approach supports businesses looking to save money while being more eco-friendly.

Key Highlights:

  • Operate from multiple spots in the UK, Germany, Greece, and the US.
  • Cover a mix of sectors like telecoms, networks, and even some medical gear.
  • Emphasize testing every piece before sending it back out.

Services:

  • Repair of network and telecom equipment at the component level.
  • Recovery and refurbishing of unused hardware.
  • Reuse through selling tested refurbished items.
  • Recycling of materials that can’t be repaired.

Contacts:

  • Website: www.comtek.co.uk
  • Address: Comtek Network Systems (UK) Ltd. Unit 108 Tenth Avenue Deeside Industrial Park (Zone 3) Deeside CH5 2UA
  • Phone: +44 (0)1244 280390

3. European Electronique

They put together secure tech setups for different groups, like mixing on-site and cloud systems. European Electronique teams up with tech suppliers to build these, starting from what customers need. They’ve been at it for years, covering everything from advice to full setup and ongoing help.

The company aims to handle projects of all sizes, from simple ones to big, spread-out ones across the UK. They deal with networking, cloud mixes, and security to keep things running smooth and protected. It’s about connecting people through tech without making it too complicated.

Key Highlights:

  • Based in Eynsham with coverage all over the UK.
  • Work in both public and private areas, including education and business.
  • Hold partnerships with names like HPE, Microsoft, and Dell.

Services:

  • Networking infrastructure for wired and wireless setups.
  • Hybrid cloud solutions blending local and online storage.
  • Cyber security to handle threats beyond basic firewalls.
  • Consultancy, design, implementation, and 24/7 support.

Contacts:

  • Website: www.euroele.com
  • E-mail: techsupport@euroele.com
  • LinkedIn: www.linkedin.com/company/european-electronique
  • Twitter: x.com/euroele
  • Address: Forward House Oakfields Industrial Estate Eynsham Oxfordshire OX29 4TT
  • Phone: 01865 883300

4. LKS Druckgeräte- und IT Services

They run a network for fixing printers and IT gear across many places, keeping things standard no matter where you are. LKS brings together local tech folks who get trained centrally, so help is quick and parts are on hand. This setup cuts down on wait times when something breaks.

Their goal is to offer the same level of service everywhere in Europe, from Germany to spots like the UK or Spain. They focus on solving issues fast, often over the phone first, and they use a shared database of fixes for all kinds of devices. It’s about making sure businesses don’t lose too much time to tech problems.

Key Highlights:

  • Covers multiple countries with a wide range of technicians.
  • Use a central knowledge base for common device issues.
  • Partner with local dealers for fast access to parts.

Services:

  • On-site repairs for printing and IT equipment.
  • Remote troubleshooting via hotline.
  • Preventive maintenance and cleaning.
  • Firmware and driver updates during visits.
  • Swap services for quick replacements.

Contacts:

  • Website: www.lks-concept.de
  • E-mail: info@lks-concept.de 
  • Address: Boschstraße 2 D-85084 Reichertshofen
  • Phone: +49 8453 33 83 216

5. Syscom PLC

They handle support for Microsoft Dynamics and their own ERP systems, along with managed IT help. Syscom works on fixing hardware issues to avoid downtime, especially for bigger companies. They’ve been doing this for a long time, focusing on quick responses and keeping systems up.

The team aims to simplify things by being a one-stop spot for hardware from different makers, cutting out the hassle of multiple contacts. They also deal with new and used gear, plus disposal and leasing options. It’s geared toward making IT budgets work better without big disruptions.

Key Highlights:

  • Provide warranties from 3 to 5 years on hardware.
  • Offer remote diagnosis and on-site fixes within hours.
  • Serve medium to large businesses in the UK and Europe.

Services:

  • Hardware support including parts replacement.
  • Supply of new IT equipment like servers and laptops.
  • Refurbished hardware with testing to factory standards.
  • Disposal and recycling of old gear.
  • Leasing options with included maintenance.

Contacts:

  • Website: www.syscom.co.uk
  • E-mail: info@syscom.co.uk
  • LinkedIn: www.linkedin.com/company/syscom-plc
  • Twitter: x.com/syscomplc
  • Address: 6 & 7 Baird House The Innovation Centre Kingswinford West Midlands DY6 7YA
  • Phone: 01384 400 600

6. Blue Bridge

They take care of fixing servers, storage, and network stuff, both under warranty and after. Blue Bridge does diagnostics fast and can order parts or install them right there. For important systems, they offer round-the-clock upkeep, and they’re cleared by makers like HPE and Fujitsu.

Their work centers on keeping critical equipment going without much fuss, whether at their center or on-site. The goal is to make handling hardware simple and secure, tying into broader IT like clouds and security. They advise on gear questions to help avoid future headaches.

Key Highlights:

  • Diagnose issues within a day.
  • Handle repairs for data centers and networks.
  • Sell extensions for warranties.

Services:

  • Warranty and post-warranty hardware repairs.
  • On-site or center-based fixes.
  • Component ordering and installation.
  • 24/7 maintenance for key systems.
  • Advice on hardware setups.

Contacts:

  • Website: bluebridge.lt
  • E-mail: info@bluebridge.lt
  • Instagram: www.instagram.com/bluebridge_grupe
  • LinkedIn: www.linkedin.com/company/blue-bridge
  • Facebook: www.facebook.com/BlueBridgeGrupe
  • Address: J. Jasinskis street 16A, LT-03163
  • Phone: +370 5 252 6020

7. Quadratek

They provide fixes and upkeep for hardware in businesses, government, and defense areas. Quadratek does on-site work like diagnosing problems and swapping parts for brands such as HP or Cisco. They cover moves and setups for IT infrastructure too, reaching across the UK and Europe.

The company focuses on keeping things running with custom agreements on response times. Their aim is to handle everything from small repairs to big projects, like building data centers. It’s about reliability in tech support without overcomplicating it.

Key Highlights:

  • Offer unlimited call-outs for support.
  • Based in Hampshire with wider reach.
  • Hold certifications for quality and safety.

Services:

  • Hardware break-fix and maintenance.
  • On-site repairs and parts replacement.
  • Infrastructure design and installation.
  • Data center builds and equipment moves.
  • Accidental damage coverage options.

Contacts:

  • Website: quadratek.net
  • Phone: +44 (0)8450 740 530

8. Exorigo-Upos

Exorigo-Upos sends out techs for on-site fixes of hardware and software, especially in retail spots. They coordinate repairs centrally and keep track of everything in detail, handling stuff like maintenance or full store updates. It keeps things moving in places with lots of devices.

Their work targets quick responses across Europe, using a mix of local offices and partners to cover ground. The goal here is to tweak services as needs change, aiming for high uptime and efficient processes. They blend service with logistics to make sure issues don’t drag on.

Key Highlights:

  • Operate in multiple countries with a big team on call.
  • Use a system for tracking and managing tickets.
  • Handle over a thousand projects yearly in various sectors.

Services:

  • Field repairs for hardware and software.
  • Installations and migrations for stores.
  • Print and IT service desk support.
  • Single point of contact for issues.
  • Logistics for parts and equipment.

Contacts:

  • Website: www.exorigo-upos.com
  • E-mail: servicedesk@exorigo-upos.pl
  • LinkedIn: www.linkedin.com/company/exorigo
  • Facebook: www.facebook.com/grupaexorigoupos
  • Address: Skierniewicka 10A, 01-230 Warsaw
  • Phone: +48 221 220 400

9. Pulsaris

This group deals with diagnosing and fixing computer gear, from laptops to desktops, mostly for pros and businesses in Portugal. They check for faults in the lab and handle repairs with some warranty coverage. It’s straightforward help for when equipment acts up.

Pulsaris aims to keep tech running sustainably, offering things like data recovery from damaged drives. They focus on careful evaluations to avoid bigger problems later, serving a range of sectors without overcomplicating it. The idea is building trust through reliable fixes over time.

Key Highlights:

  • Cover various devices including Apple and Intel models.
  • Offer quarantine periods for safety in handling gear.
  • Points system for repeat customers or something similar.

Services:

  • Fault diagnosis for computers and tablets.
  • Hardware repairs with six-month warranties.
  • Data recovery at different levels for lost info.
  • IT assistance on-site or remote.
  • System integrations and network management.

Contacts:

  • Website: www.pulsaris.eu
  • E-mail: info@pulsaris.eu
  • Instagram: www.instagram.com/ipulsaris
  • LinkedIn: www.linkedin.com/company/pulsaris
  • Twitter: x.com/ipulsaris
  • Facebook: www.facebook.com/pulsaris
  • Address: Espaço Go Factory place Rua Cidade de Beja n.º 30 e 30-A, 2660-019 Frielas, Loures. District of Lisbon, Portugal
  • Phone:  (+351) 218 230 433

10. AskMark Solutions

AskMark takes care of computer repairs and tech support around Warwickshire in England, helping both homes and businesses. They fix laptops, provide remote help, and even convert old media like tapes to digital. It’s a local service without big costs.

They set goals around making tech less of a hassle, offering in-person or online fixes to reach more people. The focus is on quick, no-fuss solutions that fit anyone’s setup, keeping things accessible even if you’re far away.

Key Highlights:

  • Based near Stratford-upon-Avon with UK-wide remote options.
  • Accept payments in flexible ways like cards or transfers.
  • Get feedback from clients on their straightforward approach.

Services:

  • Computer and laptop repairs.
  • Technical support for devices.
  • Media conversion from old formats to new.
  • Remote assistance over the internet.
  • Web design and professional IT help.

Contacts:

  • Website: www.askmark.eu
  • E-mail: Hello@AskMark.eu
  • Instagram: www.instagram.com/askmarkit
  • LinkedIn: www.linkedin.com/company/askmark
  • Twitter: x.com/JustAskMarkIT
  • Facebook: www.facebook.com/JustAskMarkIT
  • Phone:  01789 532 199

Висновок

Hardware troubleshooting companies in Europe tackle the messy reality of tech breakdowns with practical, hands-on solutions. From fixing ancient telecom gear to sorting out modern server hiccups, these firms keep businesses from grinding to a halt. They’re not just patching things up – they’re also thinking about how to make systems last longer and waste less, which feels like a nod to a smarter way of doing things.

What stands out is how these companies adapt to different needs across the continent. Whether it’s a small shop in Portugal needing a quick laptop fix or a retail chain in Poland overhauling its stores, they’ve got it covered with a mix of local know-how and wide-reaching networks. It’s less about flashy promises and more about getting the job done, which is probably why they’re such a lifeline for businesses navigating the chaos of tech glitches.

 

Exploring Knowledge Base Creation Companies Across Europe

In today’s fast-paced business scene, having a solid knowledge base can make all the difference between scrambling for answers and sailing through challenges. Europe boasts a vibrant mix of companies dedicated to crafting these essential systems, from sleek software platforms to tailored consulting setups. They tackle everything from internal wikis to customer-facing hubs, often blending tech with a keen eye for user needs. What stands out is how these outfits adapt to diverse industries, turning scattered data into streamlined resources that actually get used.

1. A-Listware

A-Listware, based in Europe, operates as a technology and managed IT services provider, focusing on custom software solutions and consulting. Our work often involves building systems like web portals or internal applications, which may include knowledge base creation as part of larger projects. We draw from a large pool of IT professionals to form teams that help businesses organize and manage information, ensuring it fits smoothly into existing workflows. Our approach prioritizes practical solutions, aiming to make complex technical projects, including those involving knowledge management, straightforward and efficient.

Our services emphasize flexibility, with remote teams acting as an extension of a client’s operations. Our company handles everything from sourcing talent to overseeing projects, which allows businesses to focus on their core goals. Our consulting services also guide companies in using technology to streamline processes, often setting up structured knowledge systems to support internal teams or customer-facing platforms, tailored to specific needs.

Key Highlights:

  • Maintain a large talent pool for sourcing skilled IT professionals.
  • Offer project management to ensure smooth execution of technical solutions.
  • Provide remote teams that integrate closely with client operations.
  • Focus on custom software solutions, including portals and applications.

Services:

  • Software development
  • IT consulting
  • Dedicated development teams
  • Управління проектами
  • Аналітика даних
  • Infrastructure services

Contacts:

2. Knowledge Base Software

Knowledge Base Software develops tools to help businesses create centralized help centers and documentation platforms. Their solutions enable companies to manage customer inquiries through self-service options, reducing the need for direct support. They focus on making it easy for businesses to produce and share help articles, tutorials, and guides, ensuring customers can access information whenever they need it.

Their platforms are designed for 24/7 self-service support, featuring search engines and analytics to track how users interact with the content. By offering customizable, mobile-friendly systems, Knowledge Base Software helps businesses deliver clear, accessible information, improving efficiency and user experience without complicating website management.

Key Highlights:

  • Develop platforms for creating help centers and support documentation.
  • Provide tools for 24/7 self-service customer support.
  • Include analytics to monitor user behavior and search patterns.
  • Offer customizable, mobile-friendly solutions for easy access.

Services:

  • Knowledge base creation
  • Help center website builder
  • Customer support widget
  • Analytics for knowledge base performance
  • Self-service support tools

Contacts:

  • Website: www.knowledgebasesoftware.uk
  • Instagram: www.instagram.com/labidesk
  • Twitter: x.com/labidesk
  • Facebook: www.facebook.com/labidesk

3. Addepto

Addepto, a European company, specializes in AI-driven solutions, including knowledge base systems that help businesses organize and access information efficiently. Their work focuses on using AI technologies, like their ContextClue assistant, to process and analyze data, enabling companies to create centralized repositories for both internal and customer use. They aim to make knowledge management practical, supporting industries like finance, retail, and logistics with tailored solutions.

Their approach involves integrating AI to enhance knowledge bases with features like semantic search and automated report generation. Addepto emphasizes adaptability, ensuring their systems can scale with business growth and integrate with existing tools like CRM or help desk software, making information retrieval straightforward and effective across various sectors.

Key Highlights:

  • Use AI to enhance knowledge base functionality with tools like ContextClue.
  • Support industries such as finance, retail, and logistics.
  • Offer integration with existing business tools for seamless operation.
  • Focus on scalability to adapt to growing business needs.

Services:

  • AI-powered knowledge base creation
  • Data analytics and insights
  • Semantic search implementation
  • Report generation automation
  • Integration with CRM and help desk systems

Contacts:

  • Website: addepto.com
  • E-mail: hi@addepto.com
  • LinkedIn: www.linkedin.com/company/addepto
  • Twitter: x.com/addepto
  • Facebook: www.facebook.com/addeptoanalytics
  • Address: Addepto sp. z o.o. Świeradowska 47, 02-662 Warsaw, Poland

4. Mevrik

Mevrik develops an AI-powered platform to improve customer interactions across digital channels, with knowledge base functionality as a core component. Their systems allow businesses to create centralized resources for customer support and internal use, helping both employees and customers find answers quickly. This setup aims to reduce response times and improve satisfaction by providing consistent, accessible information.

Their platform integrates tools for managing chats, emails, and social media, with the knowledge base acting as a foundation for delivering accurate information. Mevrik’s AI capabilities simplify content creation and organization, enabling businesses to customize their knowledge bases to match brand identity while supporting multiple languages and formats for broader accessibility.

Key Highlights:

  • Located in London, focusing on digital customer experience solutions.
  • Use AI to streamline knowledge base creation and management.
  • Support omnichannel communication for cohesive customer interactions.
  • Offer customization options to align knowledge bases with brand aesthetics.

Services:

  • Knowledge base creation and management
  • Omnichannel customer support
  • AI-powered content generation
  • Social media management
  • Email and chat support tools
  • Data analytics and insights

Contacts:

  • Website: www.mevrik.com
  • Instagram: www.instagram.com/mevrikdcx
  • LinkedIn: www.linkedin.com/company/mevrik
  • Twitter: x.com/mevrikdcx
  • Facebook: www.facebook.com/mevrikdcx

5. Document360

Document360 provides software to help companies create and manage knowledge bases for internal teams and customers. Their tools support a range of documents, from technical API guides to standard operating procedures, aiming to make information easy to find and use. They incorporate AI to speed up tasks like writing articles or answering queries, which helps businesses reduce repetitive support questions.

Their focus is on streamlining how organizations store and share knowledge, whether for onboarding new staff or enabling customer self-service. By offering integrations with other business tools and multilingual support, Document360 ensures knowledge bases fit seamlessly into daily operations, keeping information practical and accessible across industries like healthcare and manufacturing.

Key Highlights:

  • Use AI for quick content creation and search functionality.
  • Support a range of document types, from user manuals to SOPs.
  • Offer integration with various business applications.
  • Provide multilingual options for broader accessibility.

Services:

  • Knowledge base creation and management
  • AI-powered search and content generation
  • Documentation for technical and procedural content
  • Integration with third-party apps
  • Analytics for tracking usage

Contacts:

  • Website: document360.com
  • E-mail: support@document360.com
  • Instagram: www.instagram.com/document360
  • LinkedIn: www.linkedin.com/showcase/document360
  • Twitter: x.com/document360
  • Facebook: www.facebook.com/document360

6. TextCortex

TextCortex, a European company, offers an AI-powered platform focused on building knowledge bases that enhance team collaboration and productivity. Their solutions, like the ZenoChat tool, allow businesses to create centralized repositories where employees can access and share information quickly. They aim to transform unstructured data into organized, actionable resources, supporting tasks like document retrieval and insight generation.

Their platform integrates with various tools to ensure seamless knowledge management, offering features like automated summaries and multilingual content creation. TextCortex emphasizes enabling businesses to customize AI agents for specific tasks, making knowledge bases practical for everyday workflows across industries, from enterprise settings to creative teams.

Key Highlights:

  • Use AI tools like ZenoChat for efficient knowledge management.
  • Support customization of AI agents for specific business tasks.
  • Offer integration with over 30,000 apps and platforms.
  • Provide multilingual content creation for global accessibility.

Services:

  • Knowledge base creation and management
  • AI-powered document processing
  • Workflow automation
  • Multilingual content generation
  • Data analytics and insights

Contacts:

  • Website: textcortex.com
  • Instagram: www.instagram.com/textcortex
  • LinkedIn: www.linkedin.com/company/textcortex-ai
  • Twitter: x.com/textcortex

7. Serviceware

Serviceware operates out of Germany with a footprint in the UK, putting together software for enterprise service management that includes knowledge management setups. They help organizations pull together info into one spot, so teams in IT, HR, or customer service can grab what they need without digging around. The idea is to keep things flowing better by making knowledge easy to reach, whether it’s for staff handling daily tasks or customers sorting out issues on their own.

What stands out is how they mix in consulting right from the start, so the software doesn’t just get installed but actually fits the way a business runs. They lean on AI to handle the heavier lifting, like organizing content or spotting what’s missing, all while keeping the focus on straightforward processes that don’t add extra headaches. It’s a practical way to tie knowledge into bigger service goals, helping companies stay on track as they scale up.

Key Highlights:

  • Offer AI-driven tools for centralized knowledge management.
  • Combine software solutions with strategic consulting.
  • Support knowledge sharing across multiple business units.
  • Focus on simplifying service processes for efficiency.

Services:

  • Knowledge management
  • IT service management
  • IT financial management
  • Corporate performance management
  • Field service management
  • Consulting services

Contacts:

  • Website: serviceware-se.com
  • E-mail: contact@serviceware-se.com
  • LinkedIn: www.linkedin.com/company/serviceware
  • Address: Serviceware-Kreisel 1 65510 Idstein, Germany
  • Phone: +49 6434 9450 0

8. KPSOL

KPSOL builds software that lets businesses handle their knowledge in a way that’s straightforward for teams to use day-to-day. They create platforms where folks can drop in articles, guides, or answers, making it simpler to deal with customer questions or train new hires without starting from scratch every time. You can see how this cuts through the usual clutter, letting people focus on the work instead of hunting for info.

They aim for setups that flex with what a company needs, whether it’s running in the cloud or on local servers, and they stick around to adjust things as you go. Features like custom fields or voice search add that extra layer of ease, keeping content fresh and searchable without turning it into a big project. It’s the kind of tool that feels like it was made for real workflows, not some ideal setup that never quite lands.

Key Highlights:

  • Offer configurable interfaces for different team layouts.
  • Support multilingual content to reach wider audiences.
  • Include decision trees to guide users through processes.
  • Provide reporting dashboards for tracking knowledge usage.

Services:

  • Knowledge base setup and deployment
  • Content creation templates
  • User management and security
  • Integration APIs
  • Reporting and analytics

Contacts:

  • Website: www.kpsol.com
  • E-mail: info@kpsol.com
  • LinkedIn: www.linkedin.com/company/knowledge-powered-solutions-ltd
  • Twitter: x.com/kpsol
  • Address: 46 Hamilton Square, Birkenhead, Merseyside CH41 5AR
  • Phone: +44 (0) 1928 597 811

9. Zendesk

Zendesk rolls out customer service software that weaves in knowledge base tools to keep info organized for agents and end-users alike. They set up systems where companies can build out help centers, using AI to whip up articles or hunt down answers on the fly, which ties right into handling chats or tickets without missing a beat. Notice how this blends self-service options with live support, so questions don’t pile up as much.

The push here is toward setups that grow with the business, pulling in data from all channels to make sure the knowledge stays relevant and gaps get filled over time. Analytics help spot what’s working or not, turning the whole thing into a loop that refines itself without needing a tech overhaul every few months. It’s solid for keeping interactions smooth, especially when things ramp up across email, social, or whatever else comes in.

Key Highlights:

  • Use AI for automated content creation and searches.
  • Provide templates for easy article setup.
  • Offer analytics to monitor usage and identify issues.
  • Support integration with customer service functions.

Services:

  • Knowledge base management
  • AI-powered search and agents
  • Content creation and templates
  • Reporting on customer behavior
  • Self-service support options

Contacts:

  • Website: www.zendesk.com
  • Instagram: www.instagram.com/zendesk
  • LinkedIn: www.linkedin.com/company/zendesk
  • Twitter: x.com/zendesk
  • Facebook: www.facebook.com/zendesk

Висновок

Europe’s knowledge base creation companies show a knack for turning messy info into something usable, whether it’s for helping customers figure things out on their own or making sure teams aren’t stuck reinventing the wheel. These firms, from Germany’s tech hubs to London’s digital scene, lean hard into tools like AI and flexible platforms to get the job done without overcomplicating things. What’s interesting is how they all seem to get that businesses need systems that fit their real-world workflows, not just shiny tech for the sake of it.

Looking at the bigger picture, the focus here isn’t just on storing data but on making it work for people – employees, customers, whoever. Some companies go heavy on customization, others on tying everything into broader service systems, but they all aim to cut down on wasted time and frustration. As businesses keep growing and tech keeps changing, these solutions feel like a solid bet for keeping things organized and accessible, no matter the industry or size of the operation.

 

Unpacking Escalation Management Companies in Europe

In today’s interconnected business scene, issues can pop up out of nowhere and turn into full-blown headaches if not handled right. That’s where escalation management companies come into play, especially in Europe with its mix of diverse markets and regulations. These outfits specialize in stepping up when standard fixes fall short, whether it’s sorting out customer complaints that have gone sideways or managing IT disruptions that threaten downtime. They bring structured approaches to de-escalate problems, often drawing on frameworks like ITIL to ensure nothing slips through the cracks. What stands out is how they adapt to different industries, from finance hubs in London to tech scenes in Berlin, offering tools and expertise that prevent small snags from becoming major setbacks.

1. Програмне забезпечення списку А

A-listware, based in the UK, focuses on delivering IT outsourcing and consulting services to businesses across Europe. We help companies manage complex IT environments by providing support for software development, infrastructure, and cybersecurity, ensuring operations run smoothly even when issues arise. Our approach relies on clear communication and structured project management to catch and resolve problems early, particularly in multi-system setups where escalations can disrupt workflows.

Our escalation management is embedded in our broader IT services, with a strong emphasis on help desk support and dedicated teams that integrate with client operations. By offering round-the-clock monitoring and rapid response, we aim to prevent technical issues from snowballing into major disruptions. Our company also uses KPI-driven programs to align with business goals, ensuring escalations are handled within defined metrics to maintain operational stability.

Key Highlights:

  • Extensive experience in IT outsourcing and client relations.
  • Access to a large pool of IT professionals for tailored team setups.
  • Quick team assembly, typically within 2-4 weeks.
  • Agile project management to address dynamic challenges.

Services:

  • Послуги служби підтримки
  • Виділені команди розробників
  • ІТ-консалтинг
  • Розробка програмного забезпечення
  • Послуги з кібербезпеки

Contacts:

2. Zendesk

Zendesk offers a customer service platform designed to streamline escalation management through automation and AI. By consolidating customer interactions from channels like email, chat, and phone, they ensure agents have the full context to tackle issues efficiently. Their tools aim to resolve queries at the first point of contact, reducing the need for escalations, while their analytics help businesses spot trends and improve processes over time.

For escalations, Zendesk uses automated routing to direct complex issues to the right agents based on expertise or urgency. Their AI agents handle routine tasks, allowing human agents to focus on trickier cases. With features like region-specific workflows and multi-language support, they adapt to European markets, ensuring compliance with regulations like GDPR while keeping customer interactions smooth and effective.

Key Highlights:

  • AI-driven automation for efficient ticket routing.
  • Analytics to track escalation rates and resolution times.
  • Support for omnichannel customer interactions.

Services:

  • Customer Service Platform
  • AI and Automated Escalation Management
  • Omnichannel Support
  • Employee Service Solutions
  • Performance Analytics

Contacts:

  • Website: www.zendesk.com 
  • Instagram: www.instagram.com/zendesk
  • LinkedIn: www.linkedin.com/company/zendesk
  • Twitter: x.com/zendesk
  • Facebook: www.facebook.com/zendesk
  • Address: 30 Eastbourne Terrace Paddington, London W2 6LA, UK
  • Phone: 1-888-851-9456

3. Helplama

Helplama specializes in building remote customer support teams tailored to a company’s specific needs, particularly for industries like ecommerce and tech. They train agents to align with a business’s tools, workflows, and brand voice, ensuring seamless support across channels like chat, phone, and email. Their focus is on scalability, allowing companies to handle spikes in demand without compromising service quality.

When it comes to escalations, Helplama trains agents to listen carefully and provide clear next steps, aiming to resolve issues before they escalate further. They combine automation for routine tasks with human expertise for complex cases, maintaining consistency across interactions. Their global coverage across time zones ensures constant support, helping businesses manage escalations without added operational strain.

Key Highlights:

  • Dedicated remote teams customized to client needs.
  • Support across multiple communication channels.
  • Industry-specific training for agents.
  • Flexible scaling for peak seasons or time zones.

Services:

  • Customer Support Outsourcing
  • Escalation Handling
  • Omnichannel Coverage
  • Team Scaling

Contacts:

  • Website: helplama.com
  • E-mail: support@helplama.com

4. Dialpad

Dialpad offers a communication platform that supports escalation management through AI-powered tools designed for contact centers. By providing real-time transcriptions, sentiment analysis, and agent assist features, they help agents address customer issues quickly and reduce the need for escalations. Their platform integrates calls, messages, and video, offering a unified view of customer interactions to aid resolution.

For escalated issues, Dialpad’s system routes cases to supervisors or specialized teams based on predefined rules, ensuring the right people handle complex problems. They also provide coaching tools, like real-time assist cards, to guide agents during tough calls, helping prevent escalations. With a focus on clear hierarchies and cross-department collaboration, Dialpad aims to streamline issue resolution for businesses.

Key Highlights:

  • Real-time AI tools for agent support during calls.
  • Integrated platform for calls, messages, and video.
  • Automated notifications for service level drops.

Services:

  • Contact Center Solutions
  • AI-Powered Escalation Management
  • Omnichannel Communication
  • Real-Time Agent Coaching
  • Performance Tracking

Contacts:

  • Website: www.dialpad.com
  • LinkedIn: www.linkedin.com/company/dialpad
  • Twitter: x.com/dialpad
  • Facebook: www.facebook.com/Dialpadhq
  • Address: 80 Old St London EC1V 9AZ
  • Phone: +44 203-048-4377

5. Alder UK

Alder UK, a crisis communications firm, focuses on managing escalations tied to reputational risks across sectors like education, healthcare, and nonprofits. They help organizations navigate sensitive situations by providing strategic advice and maintaining clear communication with stakeholders. Their work centers on catching potential issues early to prevent damage to a company’s reputation.

Their escalation services include immediate crisis response and proactive measures like training and crisis manuals. Alder also monitors media and public sentiment to identify emerging risks, allowing clients to stay in control of their narrative. With consultants experienced in corporate leadership and media, they tailor solutions to each client’s unique challenges, ensuring effective issue resolution.

Key Highlights:

  • 24/7 crisis response for urgent situations.
  • Expertise in reputation management across sectors.
  • Audits to identify cultural and reputational risks.
  • Tailored communication strategies for stakeholders.

Services:

  • Crisis PR and Communications
  • Issues Management
  • Crisis Preparedness Training
  • Online Reputation Management
  • Strategic Stakeholder Management

Contacts:

  • Website: alder-uk.com
  • E-mail: enquiries@alder-uk.com
  • LinkedIn: www.linkedin.com/company/alder-media-ltd
  • Address: 5 Cheapside, City of London, London EC2V 6AA
  • Phone: 020 7692 5675

6. Pink Elephant

Pink Elephant, a specialist in IT Service Management (ITSM), works with organizations across Europe to improve how they handle service-related escalations. Their team combines consulting, training, and technology to help businesses manage IT and customer issues smoothly. By focusing on clear processes and industry best practices, they aim to resolve problems before they grow into bigger disruptions, keeping operations running without a hitch.

They provide tools and training to prepare IT teams for handling complex escalations effectively. Pink Elephant’s managed service desks and partnerships with platforms like ServiceNow and Ivanti allow them to route issues quickly and use data to streamline resolutions. Their round-the-clock support ensures businesses can address urgent issues at any time, particularly in multilingual settings across different regions.

Key Highlights:

  • Offers training for a wide range of IT professionals.
  • Supports operations in multiple languages for global reach.
  • Collaborates with major ITSM platforms like ServiceNow.

Services:

  • ITSM Consultancy
  • Managed IT Support and Service Desk
  • ITIL Training
  • ITSM Tool Implementation
  • Out-of-Hours IT Support

Contacts:

  • Website: pinkelephant.co.uk
  • E-mail: info@pinkelephant.co.uk
  • LinkedIn: www.linkedin.com/company/pink-elephant-emea-ltd
  • Address: 6th Floor Reading Bridge House George Street, Reading RG1 8LS, United Kingdom
  • Phone: +44(0) 118 324 062

7. Quentic

Quentic provides a cloud-based software platform to manage escalations in areas like occupational safety, environmental management, and quality control. Their system connects stakeholders and automates workflows to ensure issues are addressed promptly across various industries. By linking data and processes, they help businesses make informed decisions quickly to prevent escalations from worsening.

Their escalation management relies on automated email reminders and customizable rules to flag urgent tasks, such as audits or compliance deadlines. Quentic’s tools allow companies to track and manage actions centrally, ensuring clarity and reducing the risk of missed deadlines. The platform’s flexibility supports users on-site or remotely, making it practical for European businesses with diverse operational needs.

Key Highlights:

  • Automates reminders and escalation emails for efficiency.
  • Integrates multiple EHSQ and ESG processes in one system.
  • Supports compliance with standards like ISO 9001 and 14001.

Services:

  • Automated Escalation Management
  • Document Management
  • Action Management
  • Risk and Audit Tracking
  • Process Optimization

Contacts:

  • Website: www.quentic.com
  • E-mail: contact.de@quentic.com 
  • LinkedIn: www.linkedin.com/company/quentic-group
  • Twitter: x.com/Quentic_Group
  • Facebook: www.facebook.com/QuenticGroup
  • Address: Gürtelstraße 30 10247 Berlin Germany
  • Phone: +49 30 921 0000 0

8. SGS Schach Global Solutions

SGS Schach Global Solutions, based in Munich, focuses on escalation management within the automotive industry. Their consultants work to resolve complex issues by analyzing problems and implementing solutions quickly, often traveling to client sites to address urgent challenges. Their goal is to help businesses maintain efficiency and quality in a fast-moving market.

Their escalation services emphasize proactive problem-solving and strong relationships with automotive manufacturers. By managing supply chain issues, quality standards, and project timelines, they aim to prevent disruptions from escalating. Their team’s deep industry knowledge allows them to tailor solutions that align with the specific needs of their clients in the automotive sector.

Key Highlights:

  • Specializes in automotive industry escalations.
  • Offers on-site support for urgent issue resolution.
  • Builds connections with original equipment manufacturers.

Services:

  • Escalation Management
  • Supply Chain Management
  • Quality Management
  • Project Management
  • Product Development Consulting

Contacts:

  • Website: www.schach-global-solutions.com
  • E-mail: info@schach-global-solutions.com
  • Address: SGS Schach Global Solutions GmbH Max-Planck Straße 7 85375 Neufahrn bei Freising
  • Phone: +49 176 807 203 56

9. Frontline Communications

Frontline Communications handles telephone answering and customer support, focusing on managing escalations for businesses with complex communication needs, such as those in IT or property management. Their agents are trained to act as an extension of their clients’ teams, addressing inquiries and routing urgent issues to the right people. They aim to keep customer interactions smooth and professional to avoid escalations where possible.

Their escalation services involve triaging calls to assess urgency and directing them to appropriate team members. Operating 24/7, they support multiple channels like phone, email, and live chat, ensuring issues are handled promptly. By integrating with client systems, they provide tailored solutions that help resolve critical problems quickly, especially in time-sensitive industries.

Key Highlights:

  • Focuses on clear customer communication across channels.
  • Provides support for industries like IT and property management.
  • Offers in-house training for consistent service quality.

Services:

  • Call Handling and Triaging
  • Out-of-Hours Support
  • Multi-Channel Communication
  • Virtual Reception Services
  • Incident Management

Contacts:

  • Website: wearefrontline.co.uk
  • E-mail: info@wearefrontline.co.uk
  • LinkedIn: www.linkedin.com/company/frontline-communications-group
  • Twitter: x.com/answer_service
  • Facebook: www.facebook.com/wearefrontline
  • Address: 1 Acorn Business Park, Northarbour Rd, Portsmouth, Hampshire, PO6 3TH
  • Phone: +441489866630

10. EPAM Startups & SMBs

EPAM Startups & SMBs provides customer service escalation solutions tailored for smaller businesses across Europe. They offer access to a large pool of tech talent to handle complex support issues, helping startups and SMBs manage escalations without building in-house teams. Their focus is on delivering flexible, scalable support that aligns with business growth and customer needs.

Their escalation management includes functional and hierarchical approaches, routing issues to specialized teams or senior staff as needed. They provide detailed case analysis, priority handling, and post-escalation follow-ups to ensure issues are resolved and don’t recur. By leveraging their consulting expertise, they help clients improve processes to minimize future escalations.

Key Highlights:

  • Offers scalable support for startups and small businesses.
  • Provides access to a large pool of vetted tech talent.
  • Uses structured escalation paths for consistency.

Services:

  • Customer Service Escalation
  • Technical Support
  • Project-Based Support
  • Consulting for Process Improvement
  • 24/7 Support

Contacts:

  • Website: startups.epam.com
  • Address: Kurfürstendamm 194 10707 Berlin Germany

Висновок

Escalation management companies in Europe play a key role in helping businesses tackle issues before they spiral out of control. From IT support to crisis communications, these firms offer practical solutions tailored to different industries, whether it’s automotive, healthcare, or e-commerce. They lean on tools like automation, AI, and round-the-clock support to keep things running smoothly, addressing everything from technical glitches to reputational risks. What’s interesting is how they adapt to Europe’s diverse markets, factoring in local regulations like GDPR and multilingual needs to ensure nothing gets lost in translation.

Looking at the bigger picture, these companies show that handling escalations isn’t just about putting out fires – it’s about building systems to prevent them. Some focus on training teams to catch problems early, while others integrate with existing software to streamline workflows. It’s a mix of proactive planning and quick response that makes the difference, helping businesses stay focused on their goals without getting bogged down by unexpected challenges. For any company operating in Europe’s fast-paced environment, partnering with a firm that understands escalation management can be a game-changer.

 

Best Software Troubleshooting Companies in Europe 2025

As digital ecosystems become more complex, software troubleshooting has become a core part of maintaining reliable, high-performing systems. Beyond basic support tasks, these services focus on deep diagnostics, bug identification, configuration fixes, performance optimization, and resolving software issues that impact business continuity.

Across Europe, leading troubleshooting providers deliver ongoing maintenance, root cause analysis, and proactive system monitoring to keep software stable, secure, and up to date. By partnering with a dedicated troubleshooting company, businesses can reduce downtime, prevent recurring failures, and ensure that their applications evolve seamlessly with user needs and compliance standards such as GDPR and ISO 27001.

1. A-Listware

A-Listware operates as a software development and IT consulting company, delivering software troubleshooting and maintenance as part of our managed services. Our team integrates into client operations to identify and resolve complex software issues, conduct in-depth diagnostics, and implement long-term fixes that prevent future disruptions. Through a structured escalation process, we tackle problems beyond standard support, ensuring that applications remain stable and perform at their best.

Across Europe, we work with both cloud-based and on-premise environments, supporting clients in industries such as fintech, healthcare, retail, telecom, manufacturing, and logistics. Alongside troubleshooting, we provide continuous maintenance, optimization, and upgrade support under strict SLAs – all focused on minimizing downtime and strengthening system reliability.

Key Highlights:

  • 20+ years of experience in IT outsourcing and software support
  • In-depth diagnostics and bug resolution processes
  • 24/7 monitoring and incident response under SLA
  • Dedicated project managers ensuring smooth operations
  • Strong focus on security, compliance, and long-term system health

Services:

  • Software troubleshooting and bug fixing
  • Advanced diagnostics and performance optimization
  • Root cause analysis and prevention of recurring issues
  • Cloud and infrastructure support for applications
  • Software maintenance and continuous improvement
  • Cybersecurity and compliance assurance
  • Managed support and development services

Contact Information:

2. ELEKS

ELEKS provides troubleshooting across the full software lifecycle, with a focus on resolving defects, stabilizing releases, and preventing repeat incidents. Work typically starts with a software audit to map risks and performance issues, then moves into targeted fixes, refactoring, and re-engineering of legacy components. ELEKS applies QA to validate behavior, while DevOps practices help remove bottlenecks in environments and deployments.

For live systems, ELEKS offers ongoing support to manage incidents during upgrades or heavy usage. Engagements often include cloud migration or optimization to improve reliability under load, plus cybersecurity hardening where misconfigurations or vulnerable dependencies create failure paths. The result is a cleaner stack, clearer runbooks, and fewer surprises in production.

Key Highlights:

  • Software audit to surface root causes and fragile areas
  • App re-engineering and legacy modernization for long-term stability
  • QA and test coverage to prevent regressions
  • DevOps enablement for smoother releases and rollbacks
  • Production support aimed at fast incident resolution
  • Cloud migration and tuning to reduce environment-related faults
  • Cybersecurity advisory to close common failure vectors

Services:

  • Troubleshooting and incident handling
  • Software audit and risk assessment
  • Quality assurance and test automation
  • Legacy system refactoring and re-platforming
  • DevOps pipelines and environment stabilization
  • Cloud migration and cost-performance tuning
  • Cybersecurity assessment and remediation
  • Ongoing support during system changes

Contact Information:

  • Website: eleks.com
  • Address: Moor Place, 1 Fore Street Avenue, London, United Kingdom, EC2Y 9DT                                       
  • Phone: +44-20-4583-0843
  • LinkedIn: www.linkedin.com/company/eleks
  • Twitter: x.com/ELEKSSoftware
  • Facebook: www.facebook.com/ELEKS.Software

3. N-iX

N-iX focuses on stabilizing complex platforms by combining software engineering with data and cloud practices. Troubleshooting efforts target defects, performance degradation, and integration conflicts, using code-level fixes alongside environment checks. When data pipelines or services fail under scale, N-iX addresses schema issues, timeouts, and resource contention to restore predictable behavior.

For cloud-hosted products, N-iX works on observability, deployment reliability, and rollback safety, supported by security services that reduce outage risks from exposed services or weak access controls. Engagements often extend to analytics and AI components, where model or pipeline failures require disciplined monitoring, reproducibility, and versioning to keep features stable after updates.

Key Highlights:

  • Software engineering with an emphasis on reliability under scale
  • Cloud solutions to reduce deployment and environment drift issues
  • Data and analytics expertise for pipeline and integration stability
  • Cybersecurity services to lower incident frequency and blast radius
  • Observability and rollback planning for safer releases

Services:

  • Application troubleshooting and defect remediation
  • Performance analysis and optimization
  • Cloud architecture review and stabilization
  • CI/CD setup and deployment hardening
  • Data pipeline debugging and recovery
  • Security assessments and configuration fixes
  • Monitoring and alerting improvements
  • Sustained maintenance and support

Contact Information:

  • Website: www.n-ix.com
  • LinkedIn: www.linkedin.com/company/n-ix
  • Address: London EC3A 7BA, 6 Bevis Marks
  • Phone Number:+442037407669                                
  • Facebook: www.facebook.com/N.iX.Company
  • Twitter: x.com/N_iX_Global

4. SaM Solutions

SaM Solutions delivers troubleshooting, maintenance, and support for web, mobile, eCommerce, CMS, and embedded systems. Typical work includes diagnosing production errors, fixing integration issues, and addressing performance problems in databases, APIs, and front-end code. QA and testing services scale up or down to improve coverage, catch regressions, and verify edge cases before release.

Beyond bug fixing, SaM Solutions provides enhancement roadmaps that remove technical debt while keeping services available. For commerce and content stacks, the team aligns version upgrades, plugin compatibility, and API contracts to avoid outage-prone gaps. Embedded and IoT projects receive attention on firmware stability, driver behavior, and board support packages, helping reduce intermittent faults.

Key Highlights:

  • Maintenance and support focused on steady-state reliability
  • QA and testing to raise confidence and reduce rollback risk
  • Experience across eCommerce, CMS, mobile, and embedded domains
  • Upgrade planning and compatibility checks to avoid breakage
  • Performance tuning for databases, APIs, and UI bottlenecks

Services:

  • Production troubleshooting and hotfix delivery
  • Preventive maintenance and dependency updates
  • Manual and automated testing suites
  • Performance profiling and optimization
  • Platform upgrades and migration assistance
  • API and integration diagnostics
  • Embedded and IoT stability work
  • Ongoing support with clear SLAs

Contact Information:

  • Website: sam-solutions.com
  • LinkedIn: www.linkedin.com/company/sam-solutions
  • Address: Rupnieku iela 8, Pinki, LV-2107, Latvia
  • Phone Number: +371-26620623
  • Facebook: www.facebook.com/SaMSolutionsCOM
  • Twitter: x.com/SaMSolutionsCom
  • Email: info@sam-solutions.com

5. Waverley Software

Waverley Software has been delivering engineering services for over three decades, working with both Fortune 500 corporations and early-stage startups. The company focuses on building long-term solutions rather than short-term fixes, offering software development that covers architecture, cloud integration, and embedded systems. Troubleshooting plays a central role in its support and maintenance services, where engineering teams investigate failures, performance bottlenecks, and integration conflicts across enterprise platforms, IoT devices, and digital products.

The company emphasizes in-house expertise, keeping projects under direct control without outsourcing. This approach allows quick reaction when critical issues arise, whether in cloud deployments, mobile applications, or robotics software. Continuous lifecycle support ensures that problems are addressed not only after launch but throughout the product’s operation, reducing risk and downtime.

Key Highlights:

  • In-house engineering talent without subcontracting
  • Continuous lifecycle support for enterprise and consumer systems
  • Experience troubleshooting cloud, IoT, robotics, and AI platforms
  • Strong record of working with Fortune 500 and high-growth startups

Services:

  • Software product development and architecture troubleshooting
  • Software support and maintenance for live systems
  • Cloud migration and DevOps services
  • AI and machine learning solutions with monitoring and debugging
  • Embedded and IoT development with stability checks
  • Digital transformation consulting
  • Quality assurance and testing
  • Dedicated development teams for long-term support

Contact Information:

  • Website: waverleysoftware.com
  • LinkedIn: www.linkedin.com/company/waverley-software
  • Twitter: x.com/waverleyglobal
  • Instagram: www.instagram.com/waverleyukraine
  • Email: info@waverleysoftware.com

6. WOW24-7

WOW24-7 positions itself as a customer experience outsourcing provider with a focus on troubleshooting technical and service issues for companies across multiple industries. Instead of offering only reactive support, the company integrates predictive tools and analytics to anticipate problems before they affect end users. This includes monitoring interactions, applying AI-powered sentiment tracking, and providing real-time guidance to agents handling complex cases.

The company’s troubleshooting services are not limited to customer service but extend into technical support and IT help desk functions. Their approach blends human expertise with automation to reduce response times, improve resolution accuracy, and minimize downtime. Clients in sectors like SaaS, e-learning, retail, and IoT rely on WOW24-7 for around-the-clock coverage, particularly during high-demand periods.

Key Highlights:

  • 24/7 technical and customer support coverage
  • Predictive issue detection using data-driven analytics
  • AI-assisted tools to guide agent responses in real time
  • Scalable support during peak periods
  • Dedicated solutions for SaaS, retail, IoT, and education

Services:

  • Technical support and IT help desk outsourcing
  • Customer support via chat, email, and phone
  • Contact center and call center operations
  • Back-office support and CRM management
  • Social media customer support
  • Virtual assistant and frontline support

Contact Information:

  • Website: wow24-7.com
  • LinkedIn: www.linkedin.com/company/wow24-7
  • Address: Ana Akhmatova Str, Build. 9 (BizHub Entrance), Mladost 1A, Sofia, Bulgaria, 1729
  • Phone Number: +49 800 181 77 34 
  • Facebook: www.facebook.com/people/Wow24-7
  • Twitter: x.com/wow24_7_io
  • Instagram: www.instagram.com/wow24.7company
  • Email: info@wow24-7.io

7. Unicrew

Unicrew (formerly Artelogic) provides nearshore software development and consulting, with troubleshooting embedded in its support and maintenance services. The company works with startups, enterprises, and SaaS providers to resolve software defects, stabilize platforms, and improve performance in production environments. QA and testing are a key part of their process, ensuring that fixes prevent further issues and that new releases do not introduce regressions.

Alongside direct bug fixing, Unicrew offers legacy modernization and cloud consulting, which often involve diagnosing integration conflicts or performance bottlenecks. Their dedicated development teams support long-term engagements, providing continuous improvements and responsive issue handling. With offices across Europe and delivery centers in Ukraine, they combine proximity with technical expertise to support international clients.

Key Highlights:

  • Focus on troubleshooting through QA and software maintenance
  • Legacy modernization to eliminate recurring issues in older systems
  • Cloud migration and optimization with incident handling
  • Dedicated teams for long-term support and scaling projects
  • Broad industry coverage including automotive, logistics, and e-commerce

Services:

  • Software maintenance and troubleshooting
  • QA consulting and automated testing
  • Legacy software refactoring and modernization
  • Cloud consulting and migration services
  • Business process automation and smart enterprise solutions
  • Dedicated development teams and staff extension
  • Product design, UX consulting, and technology advisory

Contact Information:

  • Website: unicrew.com
  • LinkedIn: www.linkedin.com/company/unicrew
  • Address: Narva mnt 13, Kesklinna linnaosa  Tallinn, 10151
  • Facebook: www.facebook.com/unicrewtech
  • Instagram: www.instagram.com/unicrewtech

Висновок

Software troubleshooting in Europe has shifted from a narrow focus on fixing errors to a broader role that supports business continuity and growth. Modern providers look beyond short-term fixes, working instead on preventing recurring issues, stabilizing systems, and ensuring long-term reliability. Troubleshooting is no longer seen as a reactive process but as an ongoing function that improves system performance, supports digital transformation, and reduces risks.

By combining technical expertise with continuous monitoring, quality assurance, and adaptive support models, companies across the region help organizations maintain stable operations in fast-changing environments. The emphasis is on creating solutions that anticipate problems, integrate seamlessly with existing infrastructure, and sustain productivity over time. This approach reflects a more strategic view of troubleshooting, where maintaining performance and preventing disruption are just as important as resolving immediate issues.

 

Best Level 2 Support Companies in Europe 2025

As IT environments grow more complex, Level 2 (L2) support plays a vital role in keeping systems stable and efficient. It goes beyond basic help desk tasks, focusing on deeper diagnostics, root cause analysis, configuration fixes, and resolving issues that Level 1 teams can’t handle.

Across Europe, leading L2 outsourcing companies deliver advanced technical support, infrastructure monitoring, and vendor collaboration to solve complex problems quickly and permanently. They help businesses minimize downtime, prevent recurring incidents, and ensure secure, compliant operations under standards like GDPR and ISO 27001. Partnering with a dedicated L2 provider means faster resolution, scalable support, and expert assistance tailored to today’s enterprise IT needs.

1. A-Listware

A-Listware operates as a software development and IT consulting company, providing Level 2 support as part of our managed services. We build dedicated development groups, manage infrastructure, and integrate seamlessly with client operations to deliver reliable, multi-tier technical support. Through a structured escalation process, we handle complex issues that go beyond first-line troubleshooting, ensuring deeper technical problems are resolved quickly and efficiently.

Across Europe, we work with both cloud and on-premise environments, supporting clients in fintech, healthcare, retail, telecom, manufacturing, and logistics. In addition to development and infrastructure services, we provide continuous support under strict SLAs, including advanced diagnostics, configuration fixes, and root cause analysis, all aimed at strengthening system reliability and reducing downtime.

Key Highlights:

  • Over 20 years of experience in IT outsourcing and team management
  • Structured multi-tier support with clear escalation processes
  • 24/7 incident handling under SLA agreements
  • Dedicated supervisors and project managers for smooth operations
  • Strong focus on security, compliance, and data protection

Services:

  • Level 2 technical support and escalation management
  • Software development and IT consulting
  • Infrastructure and cloud environment management
  • Application maintenance and QA
  • Root cause analysis and advanced diagnostics
  • Cybersecurity and compliance services
  • Team augmentation and managed IT services

Contact Information:

2. Elevation Services

Elevation Services is an IT professional services company based in Manchester, offering a mix of development, delivery management, cloud operations, and support solutions. The firm takes on complex IT delivery tasks and works to make projects predictable by combining skilled teams with structured processes. Its Level 2 and 3 support teams are positioned not only to handle technical issues but also to improve long-term organisational capability.

Alongside support, Elevation provides a wide range of development services, from web and mobile applications to cloud-native projects and system integration. The company also runs delivery management programmes that help businesses move from planning to execution in a streamlined way, while its cloud engineers offer both integrated and standalone DevOps services. A focus on accountability, collaboration, and knowledge transfer sets the foundation for how Elevation engages with clients across different sectors.

Key Highlights:

  • Established IT services provider with operations in Manchester
  • Level 2 and 3 support aimed at improving organisational capability
  • Delivery processes backed by mentorship and proven methodologies
  • Broad expertise in web, mobile, and cloud-native development
  • Experience supporting IT transformations in large enterprises

Services:

  • Level 2 and 3 technical support
  • Web, mobile, and app development
  • Cloud-native development and integration
  • Delivery management services
  • Cloud operations and DevOps support

Contact Information:

  • Website: www.elevationservices.co.uk
  • Address: Regus Manchester Business Park, 3000 Aviator Way, Manchester, M22 5TG

3. System Providers Limited

System Providers Limited is a UK-based technology service and solutions company established in 1992. The firm focuses on supporting and supplying IT infrastructure across servers, storage, and networking equipment from a wide range of vendors. Its services are built around flexibility, offering support for both legacy systems and the latest technologies. With options for standard working hours or full 24/7 coverage, the company adapts response times to match operational demands.

In addition to hardware support, System Providers provides maintenance contracts, professional services, and equipment supply. Customers range from public sector organisations and blue-chip enterprises to charities and smaller businesses across industries such as finance, healthcare, telecommunications, and education. The company’s approach centres on combining cost-conscious solutions with responsive support, giving clients a single point of contact for managing diverse technology environments.

Key Highlights:

  • Founded in 1992 with a long-standing presence in the UK and EU markets
  • Enterprise maintenance for servers, storage, and networking systems
  • Flexible support contracts with annual, multi-year, or ad hoc options
  • Vendor coverage across major brands including HP, Dell, IBM, Cisco, Oracle, and NetApp
  • Consolidated contracts for easier management and fault logging

Services:

  • Level 2 technical support and enterprise maintenance
  • Hardware maintenance and multivendor support
  • Onsite installation and system upgrades
  • Hardware supply of new and refurbished equipment
  • Contract consolidation and renewal management

Contact Information:

  • Website: systemproviders.co.uk
  • Address: 28a Brierfield Ave, Atherton, Manchester M46 OHE, United Kingdom
  • Phone Number: 0808 273 4899            
  • Email: contact@systemproviders.co.uk

4. White Label MSP Support Provider

This provider delivers white label IT support designed specifically for managed service providers (MSPs) and managed security service providers (MSSPs). The model is built to let partners scale operations while keeping their brand identity intact. Instead of working like a typical outsourcing setup, the service integrates into existing tools and processes, giving MSPs more control over how customer interactions are handled. The focus is on practical support across network monitoring, ticket resolution, and after-hours coverage.

The company offers a mix of NOC, SOC, helpdesk, and dedicated technician services, backed by an offshore team that provides round-the-clock coverage. By combining technical staff with structured support operations, partners can bridge gaps such as delayed resolutions, weekend coverage, or scaling challenges without adding overhead. The approach is intended to reduce operational costs while maintaining consistent service levels for end customers.

Key Highlights:

  • White label model tailored for MSPs and MSSPs
  • 24/7 global coverage with integrated offshore teams
  • Service portfolio covering NOC, SOC, helpdesk, and dedicated techs
  • Cost savings through operational scaling without added overhead

Services:

  • Level 2 support via helpdesk and NOC services
  • SOC monitoring and cybersecurity coverage
  • Dedicated technical staff aligned with partner SOPs
  • Professional and web services for MSP operations
  • Support for RMM monitoring, ticket resolution, and after-hours coverage

Contact Information:

  • Website: worksent.com
  • LinkedIn: www.linkedin.com/company/work-sent
  • Phone Number: +1 607 360 5504
  • Facebook: www.facebook.com/people/WorkSent
  • Twitter: x.com/work_sent
  • Instagram: www.instagram.com/work.sent

5. Urolime

Urolime provides DevOps consulting, managed IT services, and 24/7 operational support across cloud and on-premise environments. Level 2 support sits inside a broader operational model that covers incident response, change implementation, and platform upkeep across AWS and containerized stacks. The approach blends automation, infrastructure as code, and continuous delivery practices so issues move from first touch to resolution without noise or handoff lag.

Beyond day-to-day support, Urolime designs and builds platforms for modern applications, including Kubernetes, CI/CD pipelines, and observability. Teams handle integration work, performance tuning, and security hardening, then remain available to maintain and evolve the setup. The result is practical coverage for mid-tier incidents while keeping delivery pipelines and environments stable and predictable.

Key Highlights:

  • DevOps-first operating model with embedded Level 2 support
  • Cloud consulting across AWS and container platforms
  • Focus on automation, CI/CD, and observability in production
  • Security and reliability practices aligned with modern delivery
  • Optional offshore team to extend coverage and capacity

Services:

  • Level 2 support for cloud and on-premise systems
  • DevOps and DevSecOps consulting and implementation
  • Managed IT services and proactive monitoring
  • Kubernetes, CI/CD, and infrastructure as code
  • Application modernization and platform engineering

Contact Information:

  • Website: www.urolime.com
  • LinkedIn: www.linkedin.com/company/urolime-technologies-private-limited
  • Address: 950 Great West Road Profile West, Brentford, England, TW8 9ES
  • Phone Number: +44 (020) 8050 6023 
  • Facebook: www.facebook.com/UROLIME
  • Twitter: x.com/Urolime
  • Email: info@urolime.com

6. Softlink Solutions

Softlink Solutions operates as a managed service provider delivering support across remote, onsite, and after-hours needs. Level 2 support covers ticket triage, investigation, fixes for recurring user issues, and changes that need system access beyond first-line scope. The service also includes disaster recovery planning and helpdesk augmentation to handle workload spikes without disrupting operations.

The company complements support with project delivery, infrastructure work, and security services. Teams manage connectivity, telephony, cloud adoption, patching, and assessments, then fold outcomes back into ongoing support. This creates a straightforward path from advisory to implementation and steady-state operations, keeping mid-tier incident queues clear and response times consistent.

Key Highlights:

  • Managed support with remote, onsite, and 24/7 options
  • Level 2 coverage for escalations, incidents, and changes
  • Complementary helpdesk or fully outsourced models
  • Security, recovery, and network services under one umbrella
  • Project delivery that transitions into steady operations

Services:

  • Level 2 helpdesk and escalation management
  • Cloud solutions, backup, and disaster recovery
  • Security hardening, patching, and assessments
  • Infrastructure, connectivity, cabling, and telephony
  • IT consultancy, migrations, and software support

Contact Information:

  • Website: softlinksolutions.co.uk
  • LinkedIn: www.linkedin.com/in/wearesoftlink
  • Address: 110 The Causeway Maldon Essex CM9 4ND
  • Phone Number: 0845 094 0010
  • Facebook: www.facebook.com/softlinksolutionsltd
  • Twitter: x.com/WeAreSoftlink
  • Email: hello@softlinksolutions.co.uk

7. entrustIT

entrustIT provides managed IT services with an emphasis on dependable support operations. Level 2 support focuses on resolving incidents that require deeper system knowledge, coordinating with monitoring and endpoint tools to shorten resolution paths. The support model favors clear ownership, measured communication, and repeatable runbooks so tickets move quickly and consistently.

Beyond the helpdesk, entrustIT delivers infrastructure, cloud migration, and cybersecurity services that align with ongoing operations. The same teams that build and migrate also maintain, monitor, and iterate, which reduces context switching and post-project drift. This continuity helps keep production environments stable while giving a clear path for improvements that surface through support trends.

Key Highlights:

  • Structured Level 2 support integrated with monitoring
  • Build, migrate, and operate model for stable outcomes
  • Coverage across infrastructure, cloud, and security
  • Emphasis on clear ownership and runbook-driven work
  • Case study approach that links projects to steady support

Services:

  • Level 2 incident resolution and change implementation
  • IT support, on-premise services, and connectivity
  • Cloud migration and Microsoft-focused operations
  • Cybersecurity response and defense services
  • Monitoring, access control, smart sensors, and CCTV

Contact Information:

  • Website: www.entrustit.co.uk
  • LinkedIn: www.linkedin.com/company/entrustitgroup
  • Address:  Lower Barn, 4 Hillside Road, Aldershot, GU11 3NB
  • Phone Number: +44 (0) 330 002 0045
  • Facebook: www.facebook.com/entrust-IT-Limited-
  • Twitter: x.com/EntrustIT 
  • Email: enquiries@entrustit.co.uk

8. WOW24-7

WOW24-7 delivers outsourced customer and technical support with a focus on scaling experience management rather than just handling tickets. Its Level 2 support functions are part of a broader model that blends human expertise with analytics and automation. Teams handle escalated technical requests, ensure after-hours coverage, and apply predictive monitoring to reduce recurring problems.

Alongside support operations, the company runs what it calls Experience Centers, which extend beyond a contact desk. These centers use analytics, workforce management, and AI-assisted tools to help partners not only resolve customer issues but also improve service outcomes. Industries covered include e-commerce, SaaS, IoT, travel, and education, reflecting a flexible approach to outsourced Level 2 support.

Key Highlights:

  • Outsourced support model focused on customer experience and loyalty
  • Level 2 coverage alongside helpdesk, contact center, and back-office services
  • Analytics-driven approach with predictive modeling and AI assist
  • Experience across e-commerce, SaaS, IoT, and education sectors
  • Round-the-clock coverage with scalable capacity for peak periods

Services:

  • Level 2 technical support and escalation handling
  • Customer service outsourcing across multiple channels
  • Contact center and helpdesk operations
  • Back-office and administrative support
  • Analytics-driven CX improvements and automation

Contact Information:

  • Website: wow24-7.com
  • LinkedIn: www.linkedin.com/company/wow24-7
  • Address: Ana Akhmatova Str, Build. 9 (BizHub Entrance), Mladost 1A, Sofia, Bulgaria, 1729
  • Phone Number: +49 800 181 77 34 
  • Facebook: www.facebook.com/people/Wow24-7
  • Twitter: x.com/wow24_7_io
  • Instagram: www.instagram.com/wow24.7company
  • Email:  info@wow24-7.io

9. HelpDesk Heroes

HelpDesk Heroes is a London-based IT support provider offering managed services and infrastructure support to businesses across sectors. Level 2 support forms the core of its operations, covering escalations that go beyond routine helpdesk requests. This includes diagnosing system-level faults, applying security patches, and managing server or network incidents that require deeper technical skills.

The service model combines managed IT operations with cloud, cybersecurity, and communications solutions. Teams provide both proactive monitoring and reactive support, giving businesses round-the-clock coverage for critical systems. By integrating Level 2 support with ongoing managed services, HelpDesk Heroes helps businesses maintain continuity while planning longer-term IT improvements.

Key Highlights:

  • UK-based managed IT support provider serving London and beyond
  • Level 2 coverage for network, server, and security incidents
  • 24/7 monitoring and response for critical infrastructure
  • Combined portfolio of IT support, cloud, and cybersecurity services
  • Sector-specific expertise across industries such as law, real estate, and media

Services:

  • Level 2 IT support and troubleshooting
  • Managed IT services with 24/7 monitoring
  • Cloud migration, storage, and hosted desktops
  • Cybersecurity services and risk management
  • Connectivity, communications, and infrastructure support

Contact Information:

  • Website: helpdeskheroes.co.uk
  • LinkedIn: www.linkedin.com/company/helpdeskheroes
  • Address: 1 Long Lane, London SE1 4PG
  • Phone Number: +44 203 8312 780
  • Facebook: www.facebook.com/HelpDeskHeroesLondon
  • Twitter: x.com/helpdesk_heroes
  • Instagram: www.instagram.com/helpdeskheroesldn
  • Email: info@helpdeskheroes.co.uk

10. Mastek

Mastek provides cloud enhancement and managed services across the UK and Europe, supporting enterprise platforms and custom solutions. Level 2 support sits within a broader operations model that covers incident investigation, change implementation, and coordination with product teams. Work typically spans business applications and cloud stacks, with a focus on steady service restoration and clear handover to engineering when deeper fixes are needed.

Alongside daily operations, Mastek delivers digital engineering and experience work, plus data, automation, and AI services. That mix allows support findings to feed into small improvements or larger backlog items. Coverage extends across public sector, healthcare, retail, manufacturing, financial services, and construction, aligning support playbooks with platform choices such as Oracle Cloud and Salesforce.

Key Highlights:

  • Level 2 support embedded in a managed services model
  • Integration with Oracle Cloud and Salesforce programs
  • Path from incident trends to backlog improvements
  • Presence across UK and Europe locations
  • Alignment with regulated and public sector needs

Services:

  • Level 2 application and platform support
  • Incident analysis, root cause input, and change implementation
  • Environment monitoring and runbook maintenance
  • Service integration across cloud and on-premise systems
  • Coordination with engineering for fixes and enhancements

Contact Information:

  • Website: www.mastek.com
  • LinkedIn: www.linkedin.com/company/mastek
  • Address: 514Cowork05, Strada Gara Herastrau, Nr.2, Cladirea Equilibrium RO 45310249, Bucharest, Romania
  • Phone Number: +44 (0) 118 903 5752
  • Facebook: www.facebook.com/Mastekltd
  • Twitter: x.com/Mastekltd
  • Instagram: www.instagram.com/mastekltd
  • Email: info@mastek.com

Висновок

Level 2 support plays a crucial role in keeping systems reliable and business operations steady. While first-line teams handle straightforward issues, Level 2 providers focus on deeper investigation, configuration changes, and fixes that need advanced technical knowledge. Companies like WOW24-7, HelpDesk Heroes, and Mastek illustrate how this layer of support can be delivered in different contexts – from software development and infrastructure management to customer experience outsourcing and cloud operations.

Across industries and regions, these firms show that effective Level 2 support is not only about resolving tickets but also about feeding insights back into development, security, and managed service improvements. By linking operational stability with long-term strategy, Level 2 support companies in Europe provide the backbone that allows organisations to scale, adapt, and maintain trust in their technology.

 

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