{"id":9807,"date":"2025-09-09T11:15:15","date_gmt":"2025-09-09T11:15:15","guid":{"rendered":"https:\/\/a-listware.com\/?p=9807"},"modified":"2025-09-09T11:15:15","modified_gmt":"2025-09-09T11:15:15","slug":"usability-testing-companies-uk","status":"publish","type":"post","link":"https:\/\/a-listware.com\/uk\/blog\/usability-testing-companies-uk","title":{"rendered":"Best Usability Testing Companies in the UK for 2025"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Even the smartest software can feel frustrating if the interface doesn\u2019t make sense to real people. That\u2019s why usability testing is so important &#8211; it\u2019s how you figure out if your app or website actually works for the users it\u2019s meant for. In the UK, plenty of companies are making this their specialty, combining research, design, and hands-on testing to create smoother, more intuitive digital experiences. Here\u2019s a look at some of the best usability testing firms helping businesses get it right.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-4642\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/04\/A-listware.png\" alt=\"\" width=\"135\" height=\"100\" srcset=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/04\/A-listware.png 235w, https:\/\/a-listware.com\/wp-content\/uploads\/2025\/04\/A-listware-16x12.png 16w\" sizes=\"auto, (max-width: 135px) 100vw, 135px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">1. \u041f\u0440\u043e\u0433\u0440\u0430\u043c\u043d\u0435 \u0437\u0430\u0431\u0435\u0437\u043f\u0435\u0447\u0435\u043d\u043d\u044f A-List<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We have been working in software development and consulting for over two decades, with a steady presence in both the UK and international markets. Our role often involves supporting companies that want to refine how users interact with their digital products. Usability testing is part of that picture, giving us a chance to look beyond code and focus on how people actually engage with the software. From enterprise platforms to smaller applications, we approach projects with the same goal: making technology clear, intuitive, and accessible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Operating from our UK base in St. Leonards-on-Sea and supported by global teams, we combine local insight with broad technical expertise. For us, usability testing is not an isolated task but part of a wider process that includes design, quality assurance, and long-term system support. This approach helps us stay closely aligned with client teams and ensure that the solutions we shape hold up in real use, not just in theory.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UK presence combined with international delivery capabilities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focus on seamless team integration with client organisations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to a large network of skilled IT professionals<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Emphasis on usability as part of wider digital transformation projects<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability testing and quality assurance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX \u0442\u0430 UI \u0434\u0438\u0437\u0430\u0439\u043d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0441\u0430\u043b\u0442\u0438\u043d\u0433 \u0442\u0430 \u0430\u0443\u0442\u0441\u043e\u0440\u0441\u0438\u043d\u0433 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043d\u043e\u0433\u043e \u0437\u0430\u0431\u0435\u0437\u043f\u0435\u0447\u0435\u043d\u043d\u044f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0420\u043e\u0437\u0440\u043e\u0431\u043a\u0430 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043d\u043e\u0433\u043e \u0437\u0430\u0431\u0435\u0437\u043f\u0435\u0447\u0435\u043d\u043d\u044f \u0442\u0430 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0456\u0432 \u043d\u0430 \u0437\u0430\u043c\u043e\u0432\u043b\u0435\u043d\u043d\u044f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Application services and cloud solutions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0410\u043d\u0430\u043b\u0456\u0442\u0438\u043a\u0430 \u0434\u0430\u043d\u0438\u0445 \u0442\u0430 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0430 \u0456\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0438<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u041a\u0456\u0431\u0435\u0440\u0431\u0435\u0437\u043f\u0435\u043a\u0430 \u0442\u0430 \u043f\u043e\u0441\u043b\u0443\u0433\u0438 \u0434\u043e\u0432\u0456\u0434\u043a\u043e\u0432\u043e\u0457 \u0441\u043b\u0443\u0436\u0431\u0438<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0412\u0435\u0431-\u0441\u0430\u0439\u0442: <\/span><a href=\"https:\/\/a-listware.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">a-listware.com<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0415\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430 \u043f\u043e\u0448\u0442\u0430: <\/span><a href=\"mailto:info@a-listware.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">info@a-listware.com<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0424\u0435\u0439\u0441\u0431\u0443\u043a: <\/span><a href=\"https:\/\/www.facebook.com\/alistware\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">www.facebook.com\/alistware<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: <\/span><a href=\"https:\/\/www.linkedin.com\/company\/a-listware\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">www.linkedin.com\/company\/a-listware<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0410\u0434\u0440\u0435\u0441\u0430: St. Leonards-On-Sea, TN37 7TA, UK<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u041d\u043e\u043c\u0435\u0440 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0443: +44 (0)142 439 01 40<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-8239\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/07\/Box-UK.webp\" alt=\"\" width=\"107\" height=\"66\" srcset=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/07\/Box-UK.webp 166w, https:\/\/a-listware.com\/wp-content\/uploads\/2025\/07\/Box-UK-18x12.webp 18w\" sizes=\"auto, (max-width: 107px) 100vw, 107px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">2. Box UK<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Box UK has built a solid reputation by helping companies make their digital products easier to use. They don\u2019t just follow a checklist &#8211; they watch how real people behave, dig into the data, and collect direct user feedback to spot where things get tricky. This way, they can pinpoint exactly what needs fixing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From their London office, they run a mix of usability programs: in-lab sessions, remote studies, or quick \u201cguerrilla\u201d testing for fast insights. They also care a lot about accessibility, making sure products are usable for everyone. The idea is simple: tie testing back into design and development so teams can make smarter decisions.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong UK presence with a dedicated usability lab in London<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Blend of qualitative and quantitative research methods<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experience across sectors including education, healthcare, and finance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focus on accessibility and inclusive testing practices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use of digital tools such as analytics and session recordings to support findings<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remote usability testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In-lab moderated usability studies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Guerrilla testing for fast user insights<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mobile usability testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accessibility and inclusive testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Card sorting, tree testing, and quick impression studies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX and UI design support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accessibility audits<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0412\u0435\u0431-\u0441\u0430\u0439\u0442: www.boxuk.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0415\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430 \u043f\u043e\u0448\u0442\u0430: info@boxuk.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0422\u0432\u0456\u0442\u0442\u0435\u0440: www.x.com\/boxuk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: www.linkedin.com\/company\/box-uk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram: www.instagram.com\/boxuk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0410\u0434\u0440\u0435\u0441\u0430: Octagon Point 5 Cheapside London EC2V 6AA<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0422\u0435\u043b\u0435\u0444\u043e\u043d: +44 (0)20 7439 1900<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-9812\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/09\/Keep-It-Usable.png\" alt=\"\" width=\"99\" height=\"99\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">3. Keep It Usable<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Based in Manchester, Keep It Usable is a research and design agency that really gets into the nitty-gritty of usability testing. They watch real users interact with apps and websites, sometimes using eye tracking to see exactly where attention goes. This hands-on approach uncovers issues that aren\u2019t obvious during development.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They also offer broader UX research throughout the product lifecycle\u2014understanding not just what users do, but why they do it. Whether it\u2019s a large organization or a smaller company, Keep It Usable helps teams turn insights into practical improvements.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UK research and design agency based in Manchester<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experienced team of usability practitioners<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Moderated testing sessions for deeper user insights<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use of eye tracking to study user attention and behaviour<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experience working with a wide range of sectors and clients<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability testing (moderated and remote)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Eye tracking research for desktop and mobile<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX research across product lifecycles<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX design based on testing findings<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conversion optimisation studies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expert reviews of digital products<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to a dedicated UX lab for in-person research<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website: www.keepitusable.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">E-mail: hello@keepitusable.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facebook: www.facebook.com\/keepitusable<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Twitter: x.com\/keepitusable<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: www.linkedin.com\/company\/keepitusable<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram: www.instagram.com\/keepitusable<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: Floor 3, White Tower, MediaCityUK, Manchester, M50 2NT<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone: +44 (0) 161 883 7853<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-9809\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/09\/UserLab.png\" alt=\"\" width=\"172\" height=\"52\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">4. UserLab<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">UserLab, based in Newcastle, focuses on usability and customer research. They test both new designs and existing products, using a mix of remote testing, lab sessions, and accessibility studies. Their goal is simple: give teams a clear picture of what works and what doesn\u2019t for real users.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They also dive into discovery research &#8211; interviews, diary studies, and field research &#8211; so organizations understand their customers more deeply. This approach helps design decisions be evidence-based, not guesswork.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Based in Newcastle with a focus on usability and customer research<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mix of remote, lab, and field testing methods<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experience working with both private and public sector organisations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Discovery research to support design decisions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Practical studies such as benchmarking and accessibility testing<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability testing (remote, lab, and field)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0422\u0435\u0441\u0442\u0443\u0432\u0430\u043d\u043d\u044f \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u043e\u0441\u0442\u0456<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability benchmarking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Concept and preference testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Discovery research and in-depth interviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u041a\u0430\u0440\u0442\u0443\u0432\u0430\u043d\u043d\u044f \u043f\u043e\u0434\u043e\u0440\u043e\u0436\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0430<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Diary studies and ethnographic research<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX consultancy and training<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0412\u0435\u0431-\u0441\u0430\u0439\u0442: www.userlab.co.uk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0415\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430 \u043f\u043e\u0448\u0442\u0430: hello@userlab.co.uk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: ec.linkedin.com\/company\/userlab-ux<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram: www.instagram.com\/userlabux<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: WeWork Kings Place\u00a0 90 York Way,\u00a0 London N1 9AG<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0422\u0435\u043b\u0435\u0444\u043e\u043d: +44 (191) 500 7744<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-9811\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/09\/Nomensa.png\" alt=\"\" width=\"210\" height=\"46\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">5. Nomensa<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Nomensa is a UK digital experience agency that blends usability testing with accessibility. They work with organizations across industries, running studies in labs or remotely to see how real users tackle tasks. They pay special attention to inclusive testing, ensuring participants come from diverse backgrounds, including those with accessibility needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By integrating testing throughout a project &#8211; from discovery to post-launch &#8211; they help teams make both immediate improvements and long-term strategy decisions.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Broad usability testing options, including lab-based, remote, and unmoderated sessions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong emphasis on accessibility and inclusive research practices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recruitment tailored to project requirements, including niche or underrepresented groups<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Testing integrated at multiple stages of the product lifecycle<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recognised for expertise in digital accessibility by international standards bodies<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Moderated in-person usability testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Moderated remote usability testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unmoderated usability testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accessibility testing with users with disabilities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Guerilla usability testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contextual usability testing<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0412\u0435\u0431-\u0441\u0430\u0439\u0442: www.nomensa.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0415\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430 \u043f\u043e\u0448\u0442\u0430: hello@nomensa.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Twitter: x.com\/we_are_Nomensa<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: www.linkedin.com\/company\/nomensa<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram: www.instagram.com\/nomensa<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: 80-86 Gray&#8217;s Inn Road London WC1X 8NH<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0422\u0435\u043b\u0435\u0444\u043e\u043d: +44 (0) 117 929 7333<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-9810\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/09\/Qubstudio.png\" alt=\"\" width=\"108\" height=\"112\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">6. Qubstudio<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Qubstudio is a design and research company with offices in the UK and Ukraine, working across different industries to improve how people experience digital products. Their usability testing services are aimed at identifying how users interact with interfaces and where potential challenges might appear. By combining structured research with observation, they provide insights that help refine both early-stage prototypes and live products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their team approaches usability testing as part of a broader design process, linking it closely with user research and strategy. This allows them to examine not just whether a task can be completed, but also how the overall experience fits into user expectations and behaviours. With a presence in London, they work with clients locally as well as internationally, offering flexibility in how studies are conducted.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offices in both the UK and Ukraine with an international client base<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focus on connecting usability testing with wider design strategy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experience working with industries such as fintech, healthcare, and SaaS<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ability to test prototypes as well as live digital products<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Blend of research and design expertise<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability testing for prototypes and live products<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User research and behaviour analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX \u0442\u0430 UI \u0434\u0438\u0437\u0430\u0439\u043d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u041f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432\u0430 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0456\u044f \u0442\u0430 \u043a\u043e\u043d\u0441\u0430\u043b\u0442\u0438\u043d\u0433<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Industry-focused design solutions (e.g. fintech, healthcare)<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website: qubstudio.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facebook: www.facebook.com\/qubstudio<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: www.linkedin.com\/company\/qubstudio<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram: www.instagram.com\/qubstudiocom<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: London, United Kingdom Level39, 39th floor, One Canada Square, Canary Wharf<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-9808\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/09\/UX-Connections.png\" alt=\"\" width=\"107\" height=\"107\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">7. UX Connections<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">UX Connections is a UX research and design agency with offices in London, New York, Sydney, and Dubai. Basically, they help teams really understand how people interact with products. Their approach is flexible &#8211; they\u2019ll dive in with internal product teams or work alongside external agencies, observing real users and spotting where the experience could use a little polish.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They don\u2019t just run usability tests in isolation. They combine interviews, surveys, and metrics to get a full picture of user behavior. And they don\u2019t stop at testing &#8211; they create wireframes, prototypes, and customer journey maps so insights actually make it into the design.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offices in London, New York, Sydney, and Dubai<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flexible integration with client teams for ongoing UX support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Combines usability testing with surveys, interviews, and metric analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Works with both product teams and agencies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Supports design through wireframes, prototypes, and journey mapping<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability testing sessions for websites and apps<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX research including interviews and surveys<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clickable prototypes and wireframes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UI design and visual interface support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer journey mapping and functional specifications<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Competitor analysis and best practice reviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Metric analysis to track user behavior and performance<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website: www.uxconnections.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">E-mail: hello@uxconnections.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facebook: www.facebook.com\/uxconnections<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Twitter: x.com\/uxconnections<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: www.linkedin.com\/company\/ux-connections<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram: www.instagram.com\/uxconnections<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: UX Connections 25 Moorgate London, EC2R 6AY UK<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone: +44(0)20 7748 3764<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-9814\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/09\/Browser-London.jpg\" alt=\"\" width=\"175\" height=\"61\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">8. Browser London<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Browser London is a UX agency that blends research, design, and front-end development all under one roof. They focus on understanding how users actually behave and then refining digital products based on those observations. Testing isn\u2019t just at the end &#8211; they use it throughout the project so improvements happen in real time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They also help teams implement insights, offering training and support so findings stick. It\u2019s a practical, hands-on approach that keeps user experience at the center of everything.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Combines research, design, and development under one team<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Works with products, apps, and websites across industries<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Emphasis on testing and validation throughout project lifecycle<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrates findings into development and team training<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focus on improving digital experiences with practical insights<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User research including interviews and data analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX and UI design, journey mapping, and prototyping<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Front-end development and service integrations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u042e\u0437\u0430\u0431\u0456\u043b\u0456\u0442\u0456-\u0442\u0435\u0441\u0442\u0443\u0432\u0430\u043d\u043d\u044f \u0442\u0430 \u0432\u0430\u043b\u0456\u0434\u0430\u0446\u0456\u044f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Design sprints and workshops<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Team training and support for digital projects<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0412\u0435\u0431-\u0441\u0430\u0439\u0442: www.browserlondon.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0415\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430 \u043f\u043e\u0448\u0442\u0430: hello@browserlondon.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Twitter: x.com\/browserlondon<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: www.linkedin.com\/company\/browserlondon<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: 82 Great Eastern Street, Shoreditch, London, EC2A 3JF<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone: (0)20 3355 6891<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-8176\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/07\/Infinum-300x27.png\" alt=\"\" width=\"256\" height=\"23\" srcset=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/07\/Infinum-300x27.png 300w, https:\/\/a-listware.com\/wp-content\/uploads\/2025\/07\/Infinum-18x2.png 18w, https:\/\/a-listware.com\/wp-content\/uploads\/2025\/07\/Infinum.png 600w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">9. Infinum<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Infinum is a full-service digital product agency that helps brands and startups turn complex problems into user-friendly solutions. Their workflow is research-heavy, with design and engineering tightly integrated &#8211; and usability testing sprinkled throughout to make sure interfaces actually work for real people.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They cover everything from discovery and prototyping to post-launch scaling. The cool part is how they combine real user insights with engineering precision, so products are functional, accessible, and easier for teams to adopt. Plus, they lean on data to make adjustments along the way.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Works with both startups and established brands<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focuses on research-driven product design and development<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrates usability testing throughout product development<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Combines user experience design with engineering expertise<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Emphasizes iterative improvements and data-driven insights<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0420\u043e\u0437\u0440\u043e\u0431\u043a\u0430 \u043c\u043e\u0431\u0456\u043b\u044c\u043d\u0438\u0445 \u0442\u0430 \u0432\u0435\u0431-\u0434\u043e\u0434\u0430\u0442\u043a\u0456\u0432<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enterprise platform solutions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX and UI design with prototypes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product discovery and research<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Security and compliance consulting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Post-launch product scaling and optimization<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0412\u0435\u0431-\u0441\u0430\u0439\u0442: infinum.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0415\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430 \u043f\u043e\u0448\u0442\u0430: hello@infinum.com<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facebook: www.facebook.com\/infinumcom<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Twitter: x.com\/infinum<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: www.linkedin.com\/company\/infinum<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram: www.instagram.com\/infinumcom<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: 8 Devonshire Square London EC2M 4PL<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone: +44 7989 564993<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-9815\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/09\/Akendi.png\" alt=\"\" width=\"171\" height=\"53\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">10. Akendi<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Akendi is a user experience and customer experience research firm that focuses on validating and improving digital products and services through structured testing. They run cycles of UX reviews and user testing to gather insights, helping teams understand how users interact with their designs and which ideas are worth pursuing. Their work covers both new concepts and existing products, providing feedback that can guide decisions before launching or iterating on offerings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They use a combination of qualitative and quantitative methods to assess usability and experience, including eye-tracking studies and service experience evaluations. Their process is designed to give teams evidence-based insights, helping to refine interfaces, content, and overall experiences. Akendi collaborates closely with clients and stakeholders, ensuring that testing aligns with real business needs and user expectations.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Operates in the UK and Canada<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focuses on both UX and CX research<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Uses iterative testing cycles to validate ideas<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Combines qualitative and quantitative methods<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collaborates closely with clients and stakeholders<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX Concept Testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Web Usability Testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Service Experience Testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Usability Reviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Eye Tracking Studies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Brand Concept Testing<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0412\u0435\u0431-\u0441\u0430\u0439\u0442: www.akendi.co.uk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0415\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430 \u043f\u043e\u0448\u0442\u0430: contact@akendi.co.uk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facebook: www.facebook.com\/AkendiUX<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Twitter: x.com\/akendi<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: www.linkedin.com\/company\/akendi<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instagram: www.instagram.com\/akendi_inc<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: Kemp House 160 City Road London, EC1V 2NX<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone:\u00a0+44 (0)20 35982601<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-9813\" src=\"https:\/\/a-listware.com\/wp-content\/uploads\/2025\/09\/Experience-UX.png\" alt=\"\" width=\"109\" height=\"109\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">11. Experience UX<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Experience UX is all about helping teams really understand how people use their digital products. Instead of just guessing what might work, they dig in with structured usability testing to spot where users get stuck or frustrated. They watch real peo<\/span>ple interact with websites and apps, then turn those observations into clear, actionable recommendations. The goal? Fix the immediate issues while also improving the long-term user experience.<\/p>\n<p><span style=\"font-weight: 400;\">They cover multiple platforms and mix things up with competitor benchmarking, watching natural user journeys, and running agile testing cycles. What sets them apart is their focus on practical insights &#8211; they don\u2019t just throw data at you, they figure out <\/span><i><span style=\"font-weight: 400;\">why<\/span><\/i><span style=\"font-weight: 400;\"> problems happen and how to fix them. They work hand-in-hand with clients so the research actually translates into improvements that boost engagement, usability, and overall satisfaction.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u041e\u0441\u043d\u043e\u0432\u043d\u0456 \u043c\u043e\u043c\u0435\u043d\u0442\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Based in Bournemouth, UK<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Specializes in usability testing for websites and apps<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focuses on uncovering user frustrations and barriers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Combines qualitative observation with structured analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offers both short-term and long-term insights<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041f\u043e\u0441\u043b\u0443\u0433\u0438:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u042e\u0437\u0430\u0431\u0456\u043b\u0456\u0442\u0456-\u0442\u0435\u0441\u0442\u0443\u0432\u0430\u043d\u043d\u044f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User Research<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UX \u0434\u0438\u0437\u0430\u0439\u043d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Competitor Usability Benchmarking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multiplatform Testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agile Usability Testing<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">\u041a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430 \u0456\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0412\u0435\u0431-\u0441\u0430\u0439\u0442:\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0415\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430 \u043f\u043e\u0448\u0442\u0430: hello@experienceux.co.uk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Twitter: x.com\/experience_ux<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">LinkedIn: www.linkedin.com\/company\/experience_ux<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: 91 Wimpole Street, Marylebone, London, W1G 0EF<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone: 01202 293652<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">\u0412\u0438\u0441\u043d\u043e\u0432\u043e\u043a<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">So, when it comes to usability testing in the UK, it\u2019s really about seeing how real people actually use your digital products and spotting the annoying little friction points before they turn into bigger problems. The companies we\u2019ve talked about each have their own way of doing things &#8211; some dig deep into user behavior, others mix research with fast prototyping &#8211; but at the end of the day, they\u2019re all trying to help teams make smarter decisions and improve the experience for users.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Honestly, usability testing isn\u2019t just ticking boxes or crunching numbers. It\u2019s about putting yourself in your users\u2019 shoes, figuring out what works and what doesn\u2019t, and actually making changes that count. Working with experienced firms can cut down the guesswork, give teams more confidence in their designs, and ultimately make digital products that people enjoy using.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Even the smartest software can feel frustrating if the interface doesn\u2019t make sense to real people. That\u2019s why usability testing is so important &#8211; it\u2019s how you figure out if your app or website actually works for the users it\u2019s meant for. In the UK, plenty of companies are making this their specialty, combining research, [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":9791,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-9807","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"acf":[],"_links":{"self":[{"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/posts\/9807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/comments?post=9807"}],"version-history":[{"count":1,"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/posts\/9807\/revisions"}],"predecessor-version":[{"id":9816,"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/posts\/9807\/revisions\/9816"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/media\/9791"}],"wp:attachment":[{"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/media?parent=9807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/categories?post=9807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/a-listware.com\/uk\/wp-json\/wp\/v2\/tags?post=9807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}